tried updating radio n phone wont turn on...help - EVO 4G Q&A, Help & Troubleshooting

i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks

What do you mean, you clicked it? Which of the two radio versions? Were you in recovery, ROM Manager, etc..? More detail!

kris54241 said:
i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks
Click to expand...
Click to collapse
are you rooted or stock? this happened to me once, but it seems that i had a bad rom install. i was able to boot into recovery mode and just restore my nandroid backup of the previous rom. hope this helps.

if you're not even getting the charging light, you're most probably bricked. sorry man.
RIP to your Evo.

i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...

kris54241 said:
i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...
Click to expand...
Click to collapse
I know may sound stupid but remove battery for a minute or so and try again... was your batt low when u started the update? May just have to wait for a bit of charge b4 it will turn back on...not sure if this will help but hopefully it will. Best luck to ya.

no...battery was nearly fully charged...and battery has been out for about 20 minutes...im thinking its bricked...anyone got any ideas? also...what do can i say when i take it into sprint..

I Think its bricked :/
But about your phone if it is bricked, i would say i lost it and keep the battery and sd and pay insurance to get a new one.

its hundred bucks for a new one...i was installing a htc radio,,,thinking its covered under manufactured warranty,,,also got 2 batteries for 8 dollars so not a great deal lol

My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App

spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
soo...the manufacture warranty isnt void?

spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yea its legal and your friend is probably a cool dude and don't care and will warranty them but unfortunately they don't have to honor the warranty if user changes / modifies software that was not ota or provided by HTC or Sprint. Use at your own risk.
I would'nt tell them you tried messing with the software. I would just say you woke up this morning tried to turn on the phone and it would not turn on. Tell them you turn your phone off every night when you go to bed, keep it simple.
It's void if they know about it. That's what they said on g4 atots when they did the special on jailbreaking and rooting. But will they know if it don't turn on? I assume they (htc) would just flash new software on it and give it out as refurbished.

alright thanks guys...but it was the htc software lol...new radio update...idk,,maybe that dont count since someone had to extract it.,..but thanks guys

Its a long shot but wait a couple days for the update to come out and tell them you tried to update and it did that......
Sent from my PC36100 using Tapatalk

Yes, it is legal via an exemption to the DMCA to root/jailbreak a phone - HOWEVER, if you break the phone by doing this, it isn't going to be covered under the warranty. The warranty still only covers normal use, and hacking, however legal, isn't normal use. Sorry dude. Magnusson Moss Warranty Act, look it up. Warranty doesn't cover when you break the thing yourself, only when a manufacturer / latent defect causes a failure.

It really depends on which sprint store you go to. I always go to a 3rd party Sprint repair shop near my house. I had a rooted hero to 2.1; when the evo came out i bought one and took the hero to the sprint shop to update to the official 2.1 version to give to my dad. When they tried updating it, the phone would never fully boot so they gave us a brand new one. yes they new it was rooted and had a custom rom, i had talked to them that day and before about it and they didnt care.
anyway, best of luck in this situation. If you dont have a cool sprints guys than i would take sprink's advice and say you woke up and it wouldnt turn on. if there is no damage, what can they do?

^ Good luck with that...legal or not, he screwed the phone up. Not a warranty issue...

Just seen this thread they might be able to help you out.
http://forum.xda-developers.com/showthread.php?t=735686

Same thing happened to me...
I tried to restart my Evo today and the same thing happened. I took it to the Sprint store and the tech there said that the power button actually failed, and that they had to ship me a replacement. From what he was saying this has happened on a few of the Evos.

Ouch brick. Bring it back play stupid. I bet the issue was using rom manager to flash a radio. A radio isnt a ROM its the MOST IMPORTANT piece of code the phone has and a sure fire way to brick it if you mess it up. I wouldnt use rom manager other than to boot into recovery

Related

Evo refuses to turn on

The last screen I saw was an android out of the box. I pulled the battery and now my device refuses to turn on. Bricked?
Also, if I send the device back to Sprint and claim that the OTA did this, will they know I was messing with root and roms? And how can I prevent this?
psychopsilocin said:
Also, if I send the device back to Sprint and claim that the OTA did this, will they know I was messing with root and roms? And how can I prevent this?
Click to expand...
Click to collapse
what exactly were you doing that led to this "bricking"?
Android out of the box that sounds like it was writting the radio if the battery was pulled that's a really bad thing
Sent from my PC36100 using XDA App
I flashed Fresh's 0.5.3 along with the new radio and noob's JIT patch all in one shot. Rebooted, hung at the Android out of the box. And I battery pulled.
I called Sprint and they told me to take it down to a service center. I'm looking through my microSD from remnants of rooting and flashing. Do you think they can salvage what's on the system ROM?
psychopsilocin said:
I flashed Fresh's 0.5.3 along with the new radio and noob's JIT patch all in one shot. Rebooted, hung at the Android out of the box. And I battery pulled.
I called Sprint and they told me to take it down to a service center. I'm looking through my microSD from remnants of rooting and flashing. Do you think they can salvage what's on the system ROM?
Click to expand...
Click to collapse
oh wow.. dude, that's a bit of a big bite. pulling the battery may have been the cause.
what sprint is most likely going to do is boot into the bootloader and wipe user data (hard reset). you can pull the "the ota update killed it" reason (as i told them before i got mine to start working again). you can't turn it on at all??
Refuses to power on or boot?
Power: does it charge? Or indicate that it does?
Keep holding power while putting in battery.
Connect usb cable with battery out of the phone.
Boot: hold vol down + power together to boot into boot.
Sent from my PC36100 using XDA App
It refuses to power on. I've tried all of the above.
psychopsilocin said:
It refuses to power on. I've tried all of the above.
Click to expand...
Click to collapse
if you plug it in the usb, is there a light to show that it's charging?
No LED light to indicate that it's charging. Not even the slightest hint that it's still alive. If I could've gotten to the bootloader all would've been well.
I'm worried that when I bring it to Sprint, they'll salvage what's on the ROM and realize that I've been rooting and flashing. I hope the ROM is unreadable. Maybe that's the reason why it won't turn on.
psychopsilocin said:
No LED light to indicate that it's charging. Not even the slightest hint that it's still alive. If I could've gotten to the bootloader all would've been well.
I'm worried that when I bring it to Sprint, they'll salvage what's on the ROM and realize that I've been rooting and flashing. I hope the ROM is unreadable. Maybe that's the reason why it won't turn on.
Click to expand...
Click to collapse
yea, it does sound like it. just to give you a heads up though, evos are pretty sold out everywhere. i went to the corporate store here in nj and i called them up as well, no dice. they are sold out.
I'll wait as long as I get a free replacement
EDIT: Back to my dreaded Samsung Instinct.
this just happened to me.
did op get an ETA on a new phone?
I called Sprint tech support and they told me to bring it in to a Sprint Service Repair store (Use the store locator and find one that repairs). I told them the update did it. Luckily, they had a replacement in stock. They took it out of a refurbished looking box, but it seems to be brand new . I hate to cheat the system and I sort of feel guilty about it. But that guilt is overridden by the fact that I have a brand new Evo in my hands .

[Q] sprint store with a rooted evo

so I have the screen separation appearing on the bottom right corner of my screen. I am rooted with CM6 and wanted to know should I unroot and go back to stock before taking my phone to Sprint Service center? If so, where can I found the stock latest 2.2 to flash my phone back to stock?
Thanks for all advice and helps in advance!
I got the screen replaced on my Evo last week due to dust under the upper left corner. I took it in just like I use it...running Fresh Rom and the Riptide theme. They won't say anything about being rooted unless you are bringing the phone in for a problem that may be related to rooting. Screen seperation isn't that type of problem. They didn't even mention it.
chazglenn3 said:
I got the screen replaced on my Evo last week due to dust under the upper left corner. I took it in just like I use it...running Fresh Rom and the Riptide theme. They won't say anything about being rooted unless you are bringing the phone in for a problem that may be related to rooting. Screen seperation isn't that type of problem. They didn't even mention it.
Click to expand...
Click to collapse
so what did the do to fix the problem? they fix the screen or replace the phone?
jcarlm said:
so what did the do to fix the problem? they fix the screen or replace the phone?
Click to expand...
Click to collapse
I said in my post "I got the screen replaced on my Evo last week". They removed the screen (outer glass, bezel, digitizer and LCD are all one assembly) and put a new one on. Took about an hour.
chazglenn3 said:
I said in my post "I got the screen replaced on my Evo last week". They removed the screen (outer glass, bezel, digitizer and LCD are all one assembly) and put a new one on. Took about an hour.
Click to expand...
Click to collapse
Did they charge you?
If there is no physical damage (scratches, dents, water damage) it should be replaced for free.
While that guy was lucky, I would DEFINITELY unroot before taking it in. Rooting voids your entire warranty, and if they see it, even if your problem is hardware related and not software related, they can void the warranty and you will never get it fixed. Better safe than sorry.
o.k..
I need to find a rooted htc stock room that I can just flash..
I have been searching and can't find the one I need.
Links any one?
jcarlm said:
o.k..
I need to find a rooted htc stock room that I can just flash..
I have been searching and can't find the one I need.
Links any one?
Click to expand...
Click to collapse
you need to unroot, not just flash a stock ROM... http://forum.xda-developers.com/showthread.php?t=800582 but first check if your s-on/off (read the link to find out more)
Forgot I had a nandroid backup saved on my computer of my phone while it still had HTC rom.
Turned out my glass on the front panel was version 1 which means my complete phone has to be replaced.
So now I will have Android 2.2 with HTC rom and will have to learn to root that. It was so easy to root when I had 2.1 but I'm sure I will be able to handle it.
New Evo on Thursday!
Hope the newer ones are better!
Any opinions on the new Evos or any thing I should know about the newer ones?
I called my local Sprint repair center and asked what their policy was on rooted phones. Like the OP said they didn't care as long as you aren't having software issues. If you are thinking about taking your phone in call the store and ask it won't hurt a bit. Now if you think they are going to replace your device save your self a trip and unroot first because the phone will need to be returned to stock before they will exchange it. The employees were actually impressed with what had been done with the phone and were very cool about it. Think about it they work on phones hopefully they like what they do, they think its cool too.
Sent from my EVO using Tapatalk Pro.
jcarlm said:
Forgot I had a nandroid backup saved on my computer of my phone while it still had HTC rom.
Turned out my glass on the front panel was version 1 which means my complete phone has to be replaced.
So now I will have Android 2.2 with HTC rom and will have to learn to root that. It was so easy to root when I had 2.1 but I'm sure I will be able to handle it.
New Evo on Thursday!
Hope the newer ones are better!
Any opinions on the new Evos or any thing I should know about the newer ones?
Click to expand...
Click to collapse
I rooted a new one yesterday and used unrevoked without issue. It has actually gotten easier then when i had to use adb push and all that.
Sent from my EVO using Tapatalk Pro.
So, since I am getting a new phone out of this and my phone is still rooted, should I go back to completely stock?
All I did was flash back to my very first back up with HTC stock rom.
Will just having my Evo flashed to that first backup be enough when they ship off my phone after they hand me over my new one or should I fully restock my phone?
Does the phone go back to Sprint or HTC?
fully unroot and return the phone to stock it is easy to do its like 2 steps and takes only a few minutes.
people act like it is an hour long in depth process to root and unroot your phones its 5-10 minutes to do it and better not to take chances. All it takes is for one guy having a bad day to be a **** and make a note voiding warranty etc. Also in your case now is it really worth risking having to go home and unroot it then run back out to do the swap if they need you?
just unroot (not just flash stock htc actually unroot)
[Guide]How to Unroot the evo in two steps
[GUIDE] One Click How to Root the EVO with Unrevoked 3.21
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
viper1619 said:
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
Click to expand...
Click to collapse
Ouch hope they didn't flag your account...if so your SOL unless you know someone or find a hella cool manager.
Always unroot it only takes a matter of minutes (or should) and can save you a lot of hassle.
viper1619 said:
zone23 - You're lucky... I went in today to get my button crack fixed, made an appointment, took some time off work, and the second I got in there the guy berated me for having a non-official extended battery and said they wouldn't do any work on it because its rooted - even though my problem had NOTHING to do with software.
unrooting right now and then going to a manager. generally sweet customer service... not today.
Click to expand...
Click to collapse
I've given back a few rooted phones for non-root related issues (speaker bad, kickstand won't stay in, LEDs don't work - 5 evos total so far) with no issues. Did the same with a lot of flashed TP's (12) and TP2's (2).
They can void your warranty for rooting it, sure, but they can't over the battery. Just tell him you don't know anything about it and you bought it that way on craigslist. That doesn't protect your warranty, but unless the guy has just decided to be a total d-bag they'll probably replace it anyway.
Also, the employees behind the counter are just people too. Being nice and not acting like you have a sense of self-entitlement to anything you want goes a long way. Believe me, I know first-hand. Customers' attitude factors in fairly heavily in how they get charged at the computer shop I work at because the techs set the prices on jobs.
Just be nice, don't be an a-hole yourself. If they say they won't fix it - fine. Say thanks anyway, be polite, and leave with it. Go home, unroot it, pick a different sprint store, and go complain about your original problem again. Five bucks says they'll fix it no questions asked.
It sounds like some of you need to read the Magnuson-Moss Warranty Act. The very notion of "my entire warranty is voided because I'm rooted" is completely illegal and anyone that tries to tell you otherwise could find themselves in some legal hot water.
http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act
tek818 said:
It sounds like some of you need to read the Magnuson-Moss Warranty Act. The very notion of "my entire warranty is voided because I'm rooted" is completely illegal and anyone that tries to tell you otherwise could find themselves in some legal hot water.
http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act
Click to expand...
Click to collapse
Not true, if you modify or alter a consumer product to a point that it performs significantly different than the manufacturer intended, the manufacturer is under no obligation to warranty it any longer.
I'm pretty sure this topic has been addressed many times and there is no set answer? I vaguely remember reading a legal article on it as well. It would be nice if there was an official statement made by both carriers and phone manufactures.
Sent from my PC36100 using XDA App
sitlet said:
If there is no physical damage (scratches, dents, water damage) it should be replaced for free.
While that guy was lucky, I would DEFINITELY unroot before taking it in. Rooting voids your entire warranty, and if they see it, even if your problem is hardware related and not software related, they can void the warranty and you will never get it fixed. Better safe than sorry.
Click to expand...
Click to collapse
That is not entirely true. They can not void your warrenty for issues unrelated to rooting. If you brick your rom, sure that is legit for them to do that...but if my LCD fails, and is unrelated to the rooting, then no they can not. If they try to do that, you make sure you fight it.
I had a repair center in my town refuse to fix my speaker on my mogul with low volume problem, because I had a scratch on my battery door cover. He said my warrenty was void to to "Physical damage."
After a phone call to Sprint, and apparently other complaints that service center lost thier contract with Sprint. I ended up with a touch pro 2.... (Although I just wanted my mogul fixed , I was never happy with the TP2, and bought an EVO )

[Q] re: getting a replacement phone for free?

ok, so i finally bricked my phone .. and i need to get a replacement phone.
the impression i always got from the forums was that i just go to the Spring store and ask for a replacement, and show'em that my phone is "broken".. today i went in and they gave me a number to call (888.211.4727) and when i called/explained it.. they said i'd have to pay "only" $100 for the replacement since i had the protection plan...
is that how it works?? is there a way to get my phone replaced for free? i guess i'm in shock bc that's how i thought it worked for several other members here.
any suggestions?
Try a different store. Sometimes other stores don't care.
Sent from my Epic 4gizzle using XDA Premium App
do you have any suggestions on what to say? called sprint and they were just saying "we can't do anything about it Asurion is who does our insurance, blah blah blah"
does anyone have a experience (victories) getting their bricks replaced for free?
Tell them you need to do a warranty replacement. Not an insurance replacement. They might refer you to samsung not sure how sprint handles that stuff these days.
cd's or tapes?
My screen stopped working when I touched it and I had a crack in the plastic around the screen. At first the Sprint tech said the screen stopped working because of the crack in the plastic whih, according to him, is the accelerometer. I didn't get pissed. I just told him that the screen stopped working before that and if he put another accelerometer on it, the screen still wouldn't work. I ended up getting everything replaced except my motherboard so I basically have a new phone with original motherboard so I know what overclock/undervolt will work. I would take it to another store and be nice and play dumb. It worked for me and I didn't pay 1 cent.
Sent from my SPH-D700 using XDA Premium App
cache83 said:
ok, so i finally bricked my phone .. and i need to get a replacement phone.
the impression i always got from the forums was that i just go to the Spring store and ask for a replacement, and show'em that my phone is "broken".. today i went in and they gave me a number to call (888.211.4727) and when i called/explained it.. they said i'd have to pay "only" $100 for the replacement since i had the protection plan...
is that how it works?? is there a way to get my phone replaced for free? i guess i'm in shock bc that's how i thought it worked for several other members here.
any suggestions?
Click to expand...
Click to collapse
Did you try
1)taking battery out.
2) plug in USB
3) hold keypad "1" and "power"
(note this process has battery out of phone entire time.)
i have an interesting update...
i dug around more posts on the forum -- and learned to pull the sdcard out, AND the battery... left it out a lil bit... now it'll be back into download mode, although it seems my odin attempts have been failing so far (the screen turned all yellow almost immediately on the first attempt... now this second attempt has gone a lil further and the screen just turned all blue)..
i think this is progress?
UPDATE!!! WOW!!!
i just re-incarnated my phone. i almost want to cry. for real!!
Now I'm curious what you guys would do... do you think my phone's suffered some hardware damage from all that (and therefore should play it safe).. or do you think it's safe to root, flash srf all the way up and try to flash genocide1.1final again?
i almost feel like i don't fear bricks any longer LOL
I had almost the exact same thing happen to my phone as you. The old vision kernel bricked my phone, took it into the sprint store and they were going to replace it but it was going to take about 4 days to do so. I screwed around with it and finally got it into download mode after a while.
I don't think there is any problem with you running everything just the way you have been. I can't see how there could have been any hardware damage unless you stepped on it or dropped it a long way or something. I would say its safe to go ahead and root it and continue to have fun with it.
I had almost the exact same thing happen to my phone as you. The old vision kernel bricked my phone, took it into the sprint store and they were going to replace it but it was going to take about 4 days to do so. I screwed around with it and finally got it into download mode after a while.
I don't think there is any problem with you running everything just the way you have been. I can't see how there could have been any hardware damage unless you stepped on it or dropped it a long way or something. I would say its safe to go ahead and root it and continue to have fun with it.
Click to expand...
Click to collapse
I don't recall anyone bricking on Genocide or Twilight Zone. 99% of the time you can Odin back to stock. It only takes 3 min 30 seconds. I would say stay rooted and have fun. I was nervous for a bit but I can't see myself going back to stock
Sent from my SPH-D700 using XDA Premium App
actually, what started me down this spiral today was trying to install the Genocide1.1final kernel.. i posted a question in there but haven't gotten a response yet -- i'm going to post/copy it here and just hope that i'm not violating any rules by doing so...
cache83 said:
I read through all the posts since 6/15 and haven't seen anyone post this issue... wondering if anyone had insights?
i was running srf1.1.1 with genocide1.0...
did a backup, and wiped cache/dalvik x3 and flashed genocide1.1final. then when i rebooted it stayed on the samsung startup screen for too long... kind of reminds me of when i tried to flash cwm3.0.2.5
so i pulled battery, and 3fingered into cwm. noticed it was still orange (3.0.0.6) -- restored my nandroid, rebooted... and i'm still getting stuck on the samsung startup screen.
i hate think this but i'll probably have to Odin back to stock and build my way back up to srf1.1.1 and then restore..
any ideas what went wrong? i really want to try on this kernel but i don't want to go through that whole cycle again!
Click to expand...
Click to collapse
cache83 said:
actually, what started me down this spiral today was trying to install the Genocide1.1final kernel.. i posted a question in there but haven't gotten a response yet -- i'm going to post/copy it here and just hope that i'm not violating any rules by doing so...
Click to expand...
Click to collapse
you possibly had a bad flash of the genocide 1.1 kernel. or maybe even a bad dl. i would say re-download the .zip for the genocide 1.1 and try again. i am running srf 1.1.1 with genocide 1.1. imo one of the best rom/kernel combos out here.
puhahahaa... i'm back w srf1.1.1 and now have genocide1.1final running... for some reason when i 3finger salute i still get cwm3.0.0.6 tho -- don't know if i'm doing it wrong??
Igot my phone from Radio Shack and got their ins. Paid $100.
Up front and am covered with no deductable for a yr. I've found that insuring through them was a better way to go.
Sent from my SPH-D700 using XDA App

[Q] Possibly bricked evo, wont turn on at all

This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
koda4life said:
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
Click to expand...
Click to collapse
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
davidc23 said:
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
Click to expand...
Click to collapse
i didnt pull during the installation. i let it download and install and it rebooted by itself. so it seems like everything was installed properly it just bricked afterwards any idea? thanks for the help though
If you pulled the battery during the arrow pointing at the phone stage, you're bricked. That was most likely a radio update, and pulling the battery during that will give you a phone that'll never turn on again.
When exactly did you pull the battery?
Sent from my PC36100 using Tapatalk
yeah, you can't pull the bettery with that logo on, sometimes after an update the phone will go into that mode where it seems unresponsive but it always pulls through. If you pulled it out during that time then the previous posters are correct and you likely have a very handy paper weight (hope you have insurance, or have a clean phone that has no damage so you can claim a warranty issue). If you didn't pull the battery during this time and it just died or powered off on you then you could have a battery issue, while unlikely it doesn't mean that it isn't possible. I would take the advice and let it sit on the charger overnight, if that doesn't wory then I would just take it to sprint and play dumb. If it's bricked and won't turn on then they won't be able to tell that it was rooted, just say you plugged it in at night and woke up and it was dead. Not that i'm an advocate of screwing sprint, but we put up with ****ty wimax so whatcha gonna do....
yep, if you got insurance just go to sprint and tell them you updated to 2.3 and then it just shut off
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
koda4life said:
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
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Click to collapse
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
anthonyandrews said:
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
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okay thanks again!
Gotta love Insurance fraud! No wonder my insurance premium just went up.
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
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So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Rem3Dy said:
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
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Click to collapse
insurance companies deserve to pay. Especially auto insurance. ****ing highway robbery.
Sent from the bowels of my mind.....
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
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It wasn't root that bricked his phone, it was HTC and Sprint pushing an update without instructing users properly. He pulled the battery thinking it was stuck. It was an accident. Just like dropping or losing your phone. That's what insurance is for.
Sent from my PC36100 using Tapatalk
possibly bricked evo 4g's
i just received 2 evo 4g's from a friend that couldn't get them to start up and was wondering if there was a procedure beside power and down volume buttons...i have tried holding them down for about 5 mins and also just holding down the power button by itself to no avail.....any help would be greatly appreciated.....
ps they were plugged in all night and also made sure the battery was working by putting it on another evo and they also work....just wanted to see if anything else comes to mind.....btw they are out of contract so no insurance..

[Q] Blue light, Nothing else goes on!

I know there must be somewhere in the thread but i can't find one with the same problem as mine. I was in middle of odin to put my phone back to stock. and it was stuck for over a half hr at the same place. so i unplugged it and tried to put it back on but it wont go the only thing that turns on is the blue light. i already tried the jig. its a no go. how can i unbrick this phone?
My phone has shut itself off then when i try to turn it back on i get nothing but a blue light what worked for me was taking the battery out for a couple minutes then trying it again. Have you tried that?
Sent from my SPH-D710 using XDA App
That happened to me when the phone first came out. Only a blue light came on and nothing else. Even the jig didn't work. I ended up just selling it and buying a new one. I hope someone has figured out a way to fix it for you
Sent from my SPH-D710 using XDA App
You have hard bricked your phone most likely. Like it was said, you can try to remove the battery for a few minutes to see if resetting the capacitors will fix it but I am ninety nine percent sure that it will not work. You have two options.
1) Play dumb at a sprint store
2) JTAG repair from mobiletechvideos
What you have done is flashed over the bootloader so you can no longer boot it or plug it into the computer. Can you post a link to the file that you flashed? My guess is that you flashed an i9000 tar and PIT which is not compatible with the E4GT. Not all Galaxy S2 phones are the same. In fact, they are all different.
iSkylla said:
You have hard bricked your phone most likely. Like it was said, you can try to remove the battery for a few minutes to see if resetting the capacitors will fix it but I am ninety nine percent sure that it will not work. You have two options.
1) Play dumb at a sprint store
2) JTAG repair from mobiletechvideos
What you have done is flashed over the bootloader so you can no longer boot it or plug it into the computer. Can you post a link to the file that you flashed? My guess is that you flashed an i9000 tar and PIT which is not compatible with the E4GT. Not all Galaxy S2 phones are the same. In fact, they are all different.
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Click to collapse
I did the exact same thing when I first rooted my phone but by the grace of god odin still recognized it so I was able to flash back to stock.
iSkylla said:
You have hard bricked your phone most likely. Like it was said, you can try to remove the battery for a few minutes to see if resetting the capacitors will fix it but I am ninety nine percent sure that it will not work. You have two options.
1) Play dumb at a sprint store
2) JTAG repair from mobiletechvideos
What you have done is flashed over the bootloader so you can no longer boot it or plug it into the computer. Can you post a link to the file that you flashed? My guess is that you flashed an i9000 tar and PIT which is not compatible with the E4GT. Not all Galaxy S2 phones are the same. In fact, they are all different.
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Click to collapse
That my friend is exactly right. Your cell is gone... Swap or jtag is your only options.
I am going to give the, "taking the battery out for a couple of min", a shot... I was afraid that those two were my last options. The phone is maybe 2 months old and I am not with sprint anymore. Is there a way to claim through warranty or something?
kmoshkovich said:
I am going to give the, "taking the battery out for a couple of min", a shot... I was afraid that those two were my last options. The phone is maybe 2 months old and I am not with sprint anymore. Is there a way to claim through warranty or something?
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Good question... I do believe that there is a one year manufacturer warranty, but don't know how you would go about making a claim. I would definitely recommend the jtag service its only like $50. Even sprint would charge you $35 to swap if you were still with the m. So if you look at out that way $15 more ain't so bad.
Sent from my SPH-D710 using XDA Premium App
Remove battery. Replace. Plug into charger. Does the batt charging screen come on? If so hold power until it boots. Done. Do your happy dance.. If no charge indication = brick.
The batt recharge didnt come on ill see if i can somehow claim by samsung if not then ill have to send it in to jtag
kmoshkovich said:
The batt recharge didnt come on ill see if i can somehow claim by samsung if not then ill have to send it in to jtag
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Dude that's a bummer. Good luck. Hwy keep us updated on how it turns out.
This same thing happened to me!
What did you end up doing?
This happened to me too, but after flashing gunslinger kernel. I did a battery pull, then it let me boot into recovery.
Sent from my SPH-D710 using xda premium
same thing happened to me, went back to best buy where i got it and said "i dont know what happened", got a new one on the spot.
On top of it, when i got it at best buy they price matched amazon mobile, so i got it for 130
I Also bought it from Best Buy! But it was two months ago... You think i can still do it by them?
After an hour of searching forums I had realized that the phone was dead and wasn't coming back on. I too had the same blue light problem, couldn't get into recovery, couldn't do anything with the black screen. I took it to Sprint, and they don't have the capability of turning it back on in store. I believe this needs to be done by Samsung, and I imagine Best Buy wouldn't be able to either. The tech told me if he could not repair it, it would be replaced. My concern was the ship time and getting a refurbished unit. He told me because the phone was so new they are almost always replaced with a new unit. He said it was $35 because I didn't have insurance, but to "Come back after an hour, and if I can't fix it and it is insured it will be replaced free of charge." I went home, had Sprint add insurance, went back to the store a couple hours later. They swapped out my unit for a brand new one, free of charge, in about 5 minutes, activated and all. I was very pleased with how everything went as I was PISSED at myself for bricking my phone so bad! In all my years of hacking Palm Pres and Evos I never bricked a phone so bad that it couldn't be powered back on! But now I have a new GS2 (ROOTED )!
I recommend just trying a Sprint Repair Center. I bought mine over the phone. I played dumb and said that I let it die completely, which I rarely do, and when I charged it the blue light went on and it never powered back up. They said that was weird but gave no qualm about it. Hope this helps..

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