The last screen I saw was an android out of the box. I pulled the battery and now my device refuses to turn on. Bricked?
Also, if I send the device back to Sprint and claim that the OTA did this, will they know I was messing with root and roms? And how can I prevent this?
psychopsilocin said:
Also, if I send the device back to Sprint and claim that the OTA did this, will they know I was messing with root and roms? And how can I prevent this?
Click to expand...
Click to collapse
what exactly were you doing that led to this "bricking"?
Android out of the box that sounds like it was writting the radio if the battery was pulled that's a really bad thing
Sent from my PC36100 using XDA App
I flashed Fresh's 0.5.3 along with the new radio and noob's JIT patch all in one shot. Rebooted, hung at the Android out of the box. And I battery pulled.
I called Sprint and they told me to take it down to a service center. I'm looking through my microSD from remnants of rooting and flashing. Do you think they can salvage what's on the system ROM?
psychopsilocin said:
I flashed Fresh's 0.5.3 along with the new radio and noob's JIT patch all in one shot. Rebooted, hung at the Android out of the box. And I battery pulled.
I called Sprint and they told me to take it down to a service center. I'm looking through my microSD from remnants of rooting and flashing. Do you think they can salvage what's on the system ROM?
Click to expand...
Click to collapse
oh wow.. dude, that's a bit of a big bite. pulling the battery may have been the cause.
what sprint is most likely going to do is boot into the bootloader and wipe user data (hard reset). you can pull the "the ota update killed it" reason (as i told them before i got mine to start working again). you can't turn it on at all??
Refuses to power on or boot?
Power: does it charge? Or indicate that it does?
Keep holding power while putting in battery.
Connect usb cable with battery out of the phone.
Boot: hold vol down + power together to boot into boot.
Sent from my PC36100 using XDA App
It refuses to power on. I've tried all of the above.
psychopsilocin said:
It refuses to power on. I've tried all of the above.
Click to expand...
Click to collapse
if you plug it in the usb, is there a light to show that it's charging?
No LED light to indicate that it's charging. Not even the slightest hint that it's still alive. If I could've gotten to the bootloader all would've been well.
I'm worried that when I bring it to Sprint, they'll salvage what's on the ROM and realize that I've been rooting and flashing. I hope the ROM is unreadable. Maybe that's the reason why it won't turn on.
psychopsilocin said:
No LED light to indicate that it's charging. Not even the slightest hint that it's still alive. If I could've gotten to the bootloader all would've been well.
I'm worried that when I bring it to Sprint, they'll salvage what's on the ROM and realize that I've been rooting and flashing. I hope the ROM is unreadable. Maybe that's the reason why it won't turn on.
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Click to collapse
yea, it does sound like it. just to give you a heads up though, evos are pretty sold out everywhere. i went to the corporate store here in nj and i called them up as well, no dice. they are sold out.
I'll wait as long as I get a free replacement
EDIT: Back to my dreaded Samsung Instinct.
this just happened to me.
did op get an ETA on a new phone?
I called Sprint tech support and they told me to bring it in to a Sprint Service Repair store (Use the store locator and find one that repairs). I told them the update did it. Luckily, they had a replacement in stock. They took it out of a refurbished looking box, but it seems to be brand new . I hate to cheat the system and I sort of feel guilty about it. But that guilt is overridden by the fact that I have a brand new Evo in my hands .
Related
Hi all,
Hopefully you can help me, i have just installed the latest radio and Modaco ROM (this isn't the first time i've did this).
After installation i got what looked like an image of a drive and an arrow, i assume this meant it couldnt find the boot image. I then tried a couple of times to reboot holding the home key but now i cant even switch it back on... even on charge the light isn't coming on
Any help would be gratefully appreciated
Thanks
GF
When the arrow and drive comes up, you're meant to leave your phone well alone, it means it's flashing something (usually something important!)
If your phone doesn't turn on, sounds like you've made a full hard brick, nothing you can do but see if you can get it repaired.
Gutted, cheers
Can you pull the battery and get into fastboot?
Breakthecycle2 said:
Can you pull the battery and get into fastboot?
Click to expand...
Click to collapse
Not sure what that is? I've tried the various power+key sequences
Thanks
GaelForce said:
Not sure what that is? I've tried the various power+key sequences
Thanks
Click to expand...
Click to collapse
Sometimes, if the Hero does not switch on, taking the battery out and reinserting it might reboot it. But if the charge light is not coming on, then it might not work. Worth a try though.
Did you get the phone through a network? If it is under warranty, you can just play dumb and return the phone. They probably won't even know that you have modded the phone. My battery stopped holding charge and would not switch on unless it was plugged in to the mains. When I returned it, they changed my battery and the main board!?! When I called them up, the service centre told me "there was some dust on the main board, so we changed it".
Not smart enough to figure out that I had rooted the phone and was running Modaco at the time.
Samsom
PS I am with T-mo BTW.
docsamsom said:
Sometimes, if the Hero does not switch on, taking the battery out and reinserting it might reboot it. But if the charge light is not coming on, then it might not work. Worth a try though.
Did you get the phone through a network? If it is under warranty, you can just play dumb and return the phone. They probably won't even know that you have modded the phone. My battery stopped holding charge and would not switch on unless it was plugged in to the mains. When I returned it, they changed my battery and the main board!?! When I called them up, the service centre told me "there was some dust on the main board, so we changed it".
Not smart enough to figure out that I had rooted the phone and was running Modaco at the time.
Samsom
PS I am with T-mo BTW.
Click to expand...
Click to collapse
Worked a treat, got a doorstep exchange today
Thanks
i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks
What do you mean, you clicked it? Which of the two radio versions? Were you in recovery, ROM Manager, etc..? More detail!
kris54241 said:
i tried updating my radio to the newest one...so i clicked it...looked away and i had a gray screen then the phone turned off....now it wont power back on at all...not even in recovery...and when plugged into a/c power i dont even get the amber light...what the hell should i do....thanks
Click to expand...
Click to collapse
are you rooted or stock? this happened to me once, but it seems that i had a bad rom install. i was able to boot into recovery mode and just restore my nandroid backup of the previous rom. hope this helps.
if you're not even getting the charging light, you're most probably bricked. sorry man.
RIP to your Evo.
i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...
kris54241 said:
i downloaded the newest radio like 7.28,,,then was in rom manager and selected the radio to install from sd card,,,clicked ok...i looked away for maybe 10 seconds and then i saw an all gray screen...then it powered off...now i cant get it to turn on...yes i was rooted...
Click to expand...
Click to collapse
I know may sound stupid but remove battery for a minute or so and try again... was your batt low when u started the update? May just have to wait for a bit of charge b4 it will turn back on...not sure if this will help but hopefully it will. Best luck to ya.
no...battery was nearly fully charged...and battery has been out for about 20 minutes...im thinking its bricked...anyone got any ideas? also...what do can i say when i take it into sprint..
I Think its bricked :/
But about your phone if it is bricked, i would say i lost it and keep the battery and sd and pay insurance to get a new one.
its hundred bucks for a new one...i was installing a htc radio,,,thinking its covered under manufactured warranty,,,also got 2 batteries for 8 dollars so not a great deal lol
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
soo...the manufacture warranty isnt void?
spencelk said:
My friend who is a manager at a store said that now that its legal to root a phone its still covered under warranty so is try takin it in
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yea its legal and your friend is probably a cool dude and don't care and will warranty them but unfortunately they don't have to honor the warranty if user changes / modifies software that was not ota or provided by HTC or Sprint. Use at your own risk.
I would'nt tell them you tried messing with the software. I would just say you woke up this morning tried to turn on the phone and it would not turn on. Tell them you turn your phone off every night when you go to bed, keep it simple.
It's void if they know about it. That's what they said on g4 atots when they did the special on jailbreaking and rooting. But will they know if it don't turn on? I assume they (htc) would just flash new software on it and give it out as refurbished.
alright thanks guys...but it was the htc software lol...new radio update...idk,,maybe that dont count since someone had to extract it.,..but thanks guys
Its a long shot but wait a couple days for the update to come out and tell them you tried to update and it did that......
Sent from my PC36100 using Tapatalk
Yes, it is legal via an exemption to the DMCA to root/jailbreak a phone - HOWEVER, if you break the phone by doing this, it isn't going to be covered under the warranty. The warranty still only covers normal use, and hacking, however legal, isn't normal use. Sorry dude. Magnusson Moss Warranty Act, look it up. Warranty doesn't cover when you break the thing yourself, only when a manufacturer / latent defect causes a failure.
It really depends on which sprint store you go to. I always go to a 3rd party Sprint repair shop near my house. I had a rooted hero to 2.1; when the evo came out i bought one and took the hero to the sprint shop to update to the official 2.1 version to give to my dad. When they tried updating it, the phone would never fully boot so they gave us a brand new one. yes they new it was rooted and had a custom rom, i had talked to them that day and before about it and they didnt care.
anyway, best of luck in this situation. If you dont have a cool sprints guys than i would take sprink's advice and say you woke up and it wouldnt turn on. if there is no damage, what can they do?
^ Good luck with that...legal or not, he screwed the phone up. Not a warranty issue...
Just seen this thread they might be able to help you out.
http://forum.xda-developers.com/showthread.php?t=735686
Same thing happened to me...
I tried to restart my Evo today and the same thing happened. I took it to the Sprint store and the tech there said that the power button actually failed, and that they had to ship me a replacement. From what he was saying this has happened on a few of the Evos.
Ouch brick. Bring it back play stupid. I bet the issue was using rom manager to flash a radio. A radio isnt a ROM its the MOST IMPORTANT piece of code the phone has and a sure fire way to brick it if you mess it up. I wouldnt use rom manager other than to boot into recovery
I updated my radio using recovery mode in clockworkmod, and after flashing, the phone rebooted. Upon reboot, it just showed the android coming out of a box icon. I pulled the battery out to reboot, and after that, the phone won't turn on anymore. Is it dead forever?
The battery was fully charged when I did this, so I don't think it's that, however I don't have another battery to test it with currently. Any help would be much appreciated.
torptube said:
I updated my radio using recovery mode in clockworkmod, and after flashing, the phone rebooted. Upon reboot, it just showed the android coming out of a box icon. I pulled the battery out to reboot, and after that, the phone won't turn on anymore. Is it dead forever?
The battery was fully charged when I did this, so I don't think it's that, however I don't have another battery to test it with currently. Any help would be much appreciated.
Click to expand...
Click to collapse
You should not have pulled out the battery, it was installing the radio upgrade. Flashing radios is one of very few ways you can actually brick your device.
Can you still access Recovery?
As above, pulling the battery mid radio flash is a sure way to totally brick your device.
Installing a radio goes through 2 reboots, and you should never ever interrupt the process. Unless you can access recovery it looks like you have brick.
torptube said:
I updated my radio using recovery mode in clockworkmod, and after flashing, the phone rebooted. Upon reboot, it just showed the android coming out of a box icon. I pulled the battery out to reboot, and after that, the phone won't turn on anymore. Is it dead forever?
The battery was fully charged when I did this, so I don't think it's that, however I don't have another battery to test it with currently. Any help would be much appreciated.
Click to expand...
Click to collapse
Don't know where you heard about pulling the battery out while flashing but that desire is no more than dust now.
Sent from my HTC Desire using XDA App
If you can't access Recovery by holding volume down and power button when the phone is off, you have bricked it. The only way you can recover it now is to find someone with a RIFF box & JTAG or to send it back to HTC and pay an extortionate amount for them to do it for you.
Hmmm bad luck buddy... seems that its bricked indefinitely... is it still under warranty? I know its unethical, but maybe try sending it back and mention that you dropped it or something, you might get lucky.
Sent from my HTC Desire using XDA App
Thanks for the reply guys, I guess I truly did brick it, as it won't even power on anymore.
Does anyone have an idea how much HTC would charge for the repair? Am I better off buying a new phone?
torptube said:
Thanks for the reply guys, I guess I truly did brick it, as it won't even power on anymore.
Does anyone have an idea how much HTC would charge for the repair? Am I better off buying a new phone?
Click to expand...
Click to collapse
This is why you should always read up on what you are doing before you drive right in, your best bet now is to claim on the insurance or to contact HTC and see what they can do for you. They will without doubt be able to repair it for you, the question is, how much will they charge?
Lesson learned. Unfortunately, I was following the instructions at the cyanogenmod wiki for the Desire.
I thought the radio update was required to update the ROM, but it seems that that is not the case. Hopefully HTC will be willing to repair it.
As a long shot, is anyone here able to do the riff box/jtag repair?
torptube said:
Lesson learned. Unfortunately, I was following the instructions at the cyanogenmod wiki for the Desire.
I thought the radio update was required to update the ROM, but it seems that that is not the case. Hopefully HTC will be willing to repair it.
As a long shot, is anyone here able to do the riff box/jtag repair?
Click to expand...
Click to collapse
I would think they will charge you somewhere in the region of $200+ to repair it, at least. Try looking here I had a little search for people with RIFF Boxes, at the bottom of the page are a list of people who can repair phones, shoot off a few e-mails and see how much they charge to save your Desire, it might work out substantially cheaper than sending it off to HTC.
Thanks! There's even a guy in San Jose. Hopefully he can work on short notice.
Was the $200+ HTC's potential repair fee, or the riff-boxers?
torptube said:
Thanks! There's even a guy in San Jose. Hopefully he can work on short notice.
Was the $200+ HTC's potential repair fee, or the riff-boxers?
Click to expand...
Click to collapse
The potential repair fee. RIF Boxes aren't actually that expensive, ~$150 or so, but it's all about having the know-how to use the damned thing.
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
koda4life said:
This is probably completely a result of my stupidity but I rooted my phone a while ago. I had a nandroid back up set before i flashed to any custom roms just in case anything happened. Then i flashed to the back up again and wasn't running any custom roms. it was just still rooted because i never got a chance to unroot it. I then installed an update not thinking about it at all and im pretty sure bricked my phone. When it first happened it had two green arrows in a circle around another green arrow pointing down at a picture of a phone. I pulled the battery and drove home all day. I just got home and tried to turn it on and nothing is working. The charge light is not coming on when it is plugged in, vol up+ power and vol down+power button doesnt work. it seems like nothing i can do can turn this phone on. any ideas on how i can fix this?
ps. i have also checked and made sure the battery works and everything
Click to expand...
Click to collapse
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
davidc23 said:
seems like you bricked it, your not support to pull out during any installation radios,updates..etc. keep it on the charger for a while and then try to boot up or try to go into hboot again
Click to expand...
Click to collapse
i didnt pull during the installation. i let it download and install and it rebooted by itself. so it seems like everything was installed properly it just bricked afterwards any idea? thanks for the help though
If you pulled the battery during the arrow pointing at the phone stage, you're bricked. That was most likely a radio update, and pulling the battery during that will give you a phone that'll never turn on again.
When exactly did you pull the battery?
Sent from my PC36100 using Tapatalk
yeah, you can't pull the bettery with that logo on, sometimes after an update the phone will go into that mode where it seems unresponsive but it always pulls through. If you pulled it out during that time then the previous posters are correct and you likely have a very handy paper weight (hope you have insurance, or have a clean phone that has no damage so you can claim a warranty issue). If you didn't pull the battery during this time and it just died or powered off on you then you could have a battery issue, while unlikely it doesn't mean that it isn't possible. I would take the advice and let it sit on the charger overnight, if that doesn't wory then I would just take it to sprint and play dumb. If it's bricked and won't turn on then they won't be able to tell that it was rooted, just say you plugged it in at night and woke up and it was dead. Not that i'm an advocate of screwing sprint, but we put up with ****ty wimax so whatcha gonna do....
yep, if you got insurance just go to sprint and tell them you updated to 2.3 and then it just shut off
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
koda4life said:
damn, i didnt realize that it was still updating. thanks for the heads up, it's definitely bricked lol but i have insurance thankfully. best way to go about getting a new phone? is there a specific excuse i should use or just play dumb? but thanks for all the help. i really do appreciate it
Click to expand...
Click to collapse
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
anthonyandrews said:
As others before me have stated, just tell sprint that you ran the "new update" and it restarted your phone and now it does not work.
Make sure you don't mention anything about being rooted or pulling out the battery....
Click to expand...
Click to collapse
okay thanks again!
Gotta love Insurance fraud! No wonder my insurance premium just went up.
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
Click to expand...
Click to collapse
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Rem3Dy said:
So insurance premium raising never has to do with wanting higher profits? And this whole time I thought insurance companies were blood suckers.
All jokes aside, insurance fraud is not cool.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
insurance companies deserve to pay. Especially auto insurance. ****ing highway robbery.
Sent from the bowels of my mind.....
{ParanoiA} said:
Gotta love Insurance fraud! No wonder my insurance premium just went up.
Click to expand...
Click to collapse
It wasn't root that bricked his phone, it was HTC and Sprint pushing an update without instructing users properly. He pulled the battery thinking it was stuck. It was an accident. Just like dropping or losing your phone. That's what insurance is for.
Sent from my PC36100 using Tapatalk
possibly bricked evo 4g's
i just received 2 evo 4g's from a friend that couldn't get them to start up and was wondering if there was a procedure beside power and down volume buttons...i have tried holding them down for about 5 mins and also just holding down the power button by itself to no avail.....any help would be greatly appreciated.....
ps they were plugged in all night and also made sure the battery was working by putting it on another evo and they also work....just wanted to see if anything else comes to mind.....btw they are out of contract so no insurance..
Hey guys, this is my first time on this site, I was given this forum from a friend. Anyways, I just had an upgrade today with spring to their Samsung Galaxy S2. I attempted to root the new phone using Heimdall because it was compatible with my Mac instead of Odin. Somewhere along the root the phone became bricked with a flashing blue LED light. I'm unable to get anywhere with it, I've tried to remove the battery for an extended amount of time, attempted to get back to the download screen via volume down & power, tried the holding home with volume down & power button together, . The battery was at full charge during the root so I'm not quite sure what went wrong. Any help or suggestions would be greatly appreciated! I don't know which ROM may of been flashed either...
You've hard bricked. There is no recovering unless a JTAG can fix it.
Sent from my SPH-D710 using xda premium
Not trying to bash you, but if today was your first day after upgrading to a new phone, you should've probably researched our phone a little bit and how to properly root it before attempting to do so.
boXerrumble said:
Not trying to bash you, but if today was your first day after upgrading to a new phone, you should've probably researched our phone a little bit and how to properly root it before attempting to do so.
Click to expand...
Click to collapse
Yeah, I definitely agree with you. Wasn't very smart on my part. I'm going to take it into the sprint store in the morning and tell them it kept giving me system updates so that's the reason it froze my phone. I should be able to exchange it because it's only a day old. I went in right before close and the guy told me the battery just needed to be charged, which obviously wasn't the case but they won't know that.
jhow2319 said:
Yeah, I definitely agree with you. Wasn't very smart on my part. I'm going to take it into the sprint store in the morning and tell them it kept giving me system updates so that's the reason it froze my phone. I should be able to exchange it because it's only a day old. I went in right before close and the guy told me the battery just needed to be charged, which obviously wasn't the case but they won't know that.
Click to expand...
Click to collapse
Is the blue led flashing or solid? If its flashing usually if you charge the battery in a separate device/external charger or swap the battery for one fully charged from an external source it'll work. Blinking led usually means the battery is too low to fully boot the device
Solid blue led on the other hand means you're FUBAR and need a replacement
I like to break stuff!
-EViL-KoNCEPTz- said:
Is the blue led flashing or solid? If its flashing usually if you charge the battery in a separate device/external charger or swap the battery for one fully charged from an external source it'll work. Blinking led usually means the battery is too low to fully boot the device
Solid blue led on the other hand means you're FUBAR and need a replacement
I like to break stuff!
Click to expand...
Click to collapse
Solid blue I think I should be good to go tomorrow without any hassle because I bought it from them this afternoon. They saw me come back in right before close so the employee told me the wrong information & thought the phone was good when it wasn't.
jhow2319 said:
Solid blue I think I should be good to go tomorrow without any hassle because I bought it from them this afternoon. They saw me come back in right before close so the employee told me the wrong information & thought the phone was good when it wasn't.
Click to expand...
Click to collapse
For reference, can you include a link to what you tried to flash?
Let's make sure the next phone gets rooted without the BLOD...
Here is what you do....take it back to sprint... Tell them it kept saying you had some sort of update.. So you clicked " update " ....then say it rebooted a few times and the last time it never came back on... They should replace it free.... Dont mention rooting or anything else...
Sent from my SPH-D710 using xda app-developers app