Hi All,
My SGS2X no longer connects to any PC for anything other than charging.
I've tried everything, trust me. I've come to the conclusion that it is defective and want to return it for a new one. The problem is that I have rooted it and need to undo this before I return it. Telus told me it would need to be sent to Samsung for testing before they will give me a new one, so I need to unroot before I allow this.
Is there any way to unroot without a USB connection to a PC or am I screwed?
Thanks,
Mael
you might want to send it in for repair, to have the USB port replaced
Try using a different wire this same thing happened to me i believe
Sent from my SGH-T989 using XDA App
You might haved tried that tho try another to be safe
Sent from my SGH-T989 using XDA App
every time my phone drops to the floor while plugged in, the first thing i always worry about is the usb port
because of those issues reported above
Tried different cables, same problem.
Same cables work with other devices and other phones...
Phone has never been dropped, plugged in or not, so must be a defect.
Seems like a defect to me and thus covered under warranty, only prob is that it's rooted, voiding the warranty. Hence the question on unrooting, but I don't think it's possible.
I may just put up with it for now... It's a hastle not having access to USB storage, but I can work around that. Once I decide what I want for a second phone (Nexus or Note), I'll buy that, then brick the GS2 and go for warranty replacement then...
Pain in tha a$$, but thems tha breaks...
just ... never mind
i was going to suggest Odin, but then i remembered, sheet no USB, no can't do
the stock rom can't be flashed form CWM on the external sd card? I didn't realize that ODIN was required to put back to stock. Just wanted to clarify this.
Have you tried blowing out your usb port on the phone with some compressed air ???
Had a friend of mine , brand new phone, his USB just stopped, it would charge, but nothing else ... Screwed with it for hours, then he blew it out, and it worked ..
Sometimes your phone just wants a good blow job, just like the rest of us ...
(yeah yeah rude crude and socially unacceptable , but hey still funny) ...
Never thought of that... I'll give it a try...
MaelXca said:
Is there any way to unroot without a USB connection to a PC or am I screwed
Click to expand...
Click to collapse
This thread describes a method for flashing a stock kernel and (somewhat) stock ROM by flashing the files with CWM. You won't need your USB port, I just don't know if the stock ROM linked to in that post, will pass for "stock" on your Telus SGS2X. It may be good enough to pass for a warranty exchange/repair, etc., or there may be a stock Telus ROM floating around that is CWM flashable.
Good Luck..
Have u tried the samsung usb cable that came with your phone? ive found samsung phones to transfer data with the stock cable...everything else just charges the phone....just a suggestion
Sent from my SGH-T989 using xda premium
Tried the compressed air, no effect.
The ROM on the phone is stock, all I've done is root and install CWM.
To al appearances the phone is stock, but for the presence of superuser and CWM.
Tried the original cable, no difference...
Telus told me to go where I bought the phone, so I'm going to try going to BB and raising a stink, see if they will replace it...
By bb u mean bestbuy im sure they will they are awesome with returns well atleast the one by my house i like there no questions asked hahaha
Sent from my SGH-T989 using xda premium
Related
Here's my situation:
SAMSUNG EPIC 4G
I've updated roms without problem many times since buying my phone. I am currently on 2.3.4, gingerbred eh06. I cannot get the usb to work with my pc at all. I'm assuming that since the phone still charges, the usb is functional? I was going to try a flash back to stock ec05, but cannot do this because I don't seem to have CWM installed. I did, don't know what happened to it. All it says when doing a cw boot is android system recovery <3e>
I tried to follow the link for rooting my phone without a pc, but cannot get it to work because I don't have superuser access. I did but don't know what happened there also??? Apparently gingerbreak doesn't work on 2.3.4 from what I am finding. I'm about at the end of my rope here and am looking for somebody to throw me a bone. ANY IDEAS.
I should also tell you that I know the cables I have are good. I have 2 samsung and 4 aftermarket cables and they all work. My wife has the exact same phone and works every time, with every cable. Of course her phone hasn't had any "custom" work done to it if you know what I mean...
Try Heimdall. It installs its own drivers and is more robust. Post 2 in Development stickie of how to fix a semi-bricked Epic.
Sent from my SPH-D700 using XDA App
Tried that just now, didn't work. When I tell it to list devices, it comes up as unknown device and won't install any drivers. tried my wife's phone and it seemed to work just fine. Maybe the phone can charge with a broken usb port?????? AAAAARRRRGGGGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!
so you have no root and no odin/heimdall?
Yes it can charge with a bad port or a bad cable. Since the cables are good some of your usb port may be damaged somehow. Did you check for dirt or debris in the port?
Sent from my SPH-D700 using XDA App
Right, neither works. Its not the pc either. Tried win 7 64 and 32 bit, xp pro, ubuntu, joli os. Nada
Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.
vroverload said:
Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.
Click to expand...
Click to collapse
I believe non warranty repairs like that are only $35 at Sprint.
Good job Sprint
Just left the Sprint store and they gave me a new phone. Tried like hell to get an upgrade to the Galaxy IIs, but no go. I gave them a boo hoo story and even told them i'd settle for the Nexus s, but they wouldn't budge there either.... Oh well. At least I got a new phone out of the deal. Kudos to the Sprint store and their employees though.
This happened to me at first too, then my phone stopped charging the battery. Maybe this is a sign of the port actually going out? Right now, I'm waiting on my replacement through Sprint without a charging phone.
I was able to finally get a good working combination of my brother's Evo cable and Odin 1.7 to flash back to stock for warranty work.
OK, so I rooted my 4G Touch and everything was going along smashingly until I let my son play a game on it and he tried to plug the charger back in and broke the tip of the cable. Thankfully, it wasn't broken off inside the phone, but now ANY USB cable isn't recognized when I plug it into my laptop. The phone will charge, but I can't transfer data. I tried swapping cables and changing ROM's, but to no avail. I need to know if anyone else has had this happen and how were you able to fix it. If not, any idea on how I can unroot since Odin will not work without the USB connection? I would like to be able to send it back and have it warrantied, but I can't unless I can unroot it first.
Thanks!
I had the same problem but not from a broken usb cord.. I lost all usb recognition from flashing a botched gsm rom on a cdma phone..
I can tell u this take it in to a service center the reason being they give two cents less.. That its rooteD .. they are theyre to do a hardware repair not software.. them guys are good at what they do... they even add insurance on the spot if you dont have it.. just hand them the device tell em u think usb ports bad and say nothing else... .
I flashed bad software and they ended up installing a new motherboard in ten minutes i signed a Paper and was all set
thats my advice ..no real need for a replacement. They have more parts then phones .
Good luck
Sent from my SPH-D710 using XDA Premium App
I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
br//0k3/n said:
I just got my E4GT a couple weeks ago...all of a sudden, it started going to hell. The touchscreen stopped working pretty much completely, it won't charge and won't acknowledge the USB cable at all, so I can't connect to Odin or flash a stock firmware, or use a usb jig. The screen flashes transparent red/blue, i cant use the touchscreen while charging...
It's a hardware issue, I know but can I still take it in? What are the chances they'll say I can't return it because I rooted it? All of the employees at my sprint store seem pretty clueless...is it worth a try just to see if they can fix/replace it?
I really don't want to pay 100 bucks for a new phone just because I rooted it -__-
Also, my parents are REALLY, REALLY pissed.
Thanks, for the love of god, help me.
I have to go on a trip in 3 days and I NEED my phone.
Click to expand...
Click to collapse
Most employees wont know it's been rooted. Especially if they can't get into it like you're saying. If you can get into it, go into settings>Privacy>Factory Reset. This will erase mostly everything on the phone.
You should tell them it just stopped working and ask for an exchange. To me, it sounds like a hardware problem though.
Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
br//0k3/n said:
Well...what I'm worried about is that they'll put a different battery in, see that it still turns on, see the custom boot screen/yellow triangle of doom, and tell me to get the **** out. >____<
Should I flash a broken ZIP onto it just to be sure? I have a half-downloaded starburst ROM on my sd card.
If it matters by the wy, I'm running calkulin's rom 1.5, but this started happening on starburst 1.9.8r. I flashed calkulin's to see if it fixed the problem, but nope. :/
Is there a stock ROM I could flash through CWM and not Odin?
Click to expand...
Click to collapse
Sprint Repair M&P states that rooted devices are to be triaged by normal process. Part of that triage process is to unroot the device if the problem is suspected to be caused by root.
Worst comes to worst, they unroot the device and you get an exchange.
I also got the red transparent screen once a few days ago. I am experiencing weird other problems now
Sent from my SPH-D710 using XDA App
http://www.forums.acsyndicate.net/s...-15-11-Closer-to-Real-Stock?p=12393#post12393
Sent from my SPH-D710 using xda premium
Have you tried using different usb cables? Just throwing it out there you would be surprised what a bad cable can do. Same with the power block you plug in the wall
They won't care about root. Just play dumb if they call you out on it (in other words say you didn't know root is bad - but only if they ask). As far as battery, put the oem battery back in, never use a non oem battery no matter what anyone tells you, I am an engineer who designs these things for a living, correct power supplies are crucial. Finally, they will probably ship you a refurb if you are out of your return period, not in time for your trip. It is just the way it is.
Sent from my SPH-D710 using Tapatalk
My phone works fine. But I did get a transparent blue screen once. Any idea what that means?
Sent from my SPH-D710 using Tapatalk
Ive had this phone since the day it came out, and since then its been dropped several times. My phone is rooted and now my usb crapped out on me.
It does not charge properly(very slow charging) on top of that when i connect it to a computer it will not recognize it at all. I know its not the wire either cause i tried with a different phone and a different computer, my phone wasnt being recognized as a mass storage.
I took it back to tmobile and a new phone is sopposed to come in but, im scared about the warranty being voided because my phone is rooted. I tried making it as stock as i could by flashing a stock rom. But that actually kinda made things worse cause now i dont have cwr , no root, and no usb so i cant use download mode to odin flash. My phone still has darkside's kernel on it too and i tried looking for a stock kernel and theyre all for odin.
So i guess when it comes right down to it, is there a way to get a stock kernel on my phone? I really dont want them coming back to me and saying the warranty is voided cause its rooted :/ is there anything i can do?
sanziosan said:
Ive had this phone since the day it came out, and since then its been dropped several times. My phone is rooted and now my usb crapped out on me.
It does not charge properly(very slow charging) on top of that when i connect it to a computer it will not recognize it at all. I know its not the wire either cause i tried with a different phone and a different computer, my phone wasnt being recognized as a mass storage.
I took it back to tmobile and a new phone is sopposed to come in but, im scared about the warranty being voided because my phone is rooted. I tried making it as stock as i could by flashing a stock rom. But that actually kinda made things worse cause now i dont have cwr , no root, and no usb so i cant use download mode to odin flash. My phone still has darkside's kernel on it too and i tried looking for a stock kernel and theyre all for odin.
So i guess when it comes right down to it, is there a way to get a stock kernel on my phone? I really dont want them coming back to me and saying the warranty is voided cause its rooted :/ is there anything i can do?
Click to expand...
Click to collapse
Most the time they won't really care a whole lot if it is still rooted
I sent a fully bricked on back that had the flash counter still up, rooted, custom rom and kernel. Not a word
icepally said:
Most the time they won't really care a whole lot if it is still rooted
I sent a fully bricked on back that had the flash counter still up, rooted, custom rom and kernel. Not a word
Click to expand...
Click to collapse
I sent my Vibrant to Mobile Tech Videos to get my USB port replaced. They charge $35.00 and it got back to me in 10 days. Just giving you another option if your scared to send it to T-Mobile.
Well i already contacted tmobile and they going to send me a new phone. It wont be in for another week.
Ill just turn it in and cross my fingers lol
what will they do if they mark it for voided warranty anyways?
Worst they can do is charge you money
icepally said:
Worst they can do is charge you money
Click to expand...
Click to collapse
Actually ..the worst they can do is keep your phone for a month and a half, call you and tell you its ready, make you go pick it up only to find out it hasn't been fixed because it was damaged by liquid (even thought all stickers are 100% clean).
Yes indeed.. this is indeed what Telus did to me.
In any case, I called Samsung and they took care of the problem for me. Turned out to be a defective USB jack that they just replaced, and they ignored my CM7 install (although they did seem to reflash it back to stock for some reason)... They did not find 'water' damage so the repair was done under warranty.
I don't know about TMo but Telus tends to drop the ball in these kind of situations.
Rapalax said:
Actually ..the worst they can do is keep your phone for a month and a half, call you and tell you its ready, make you go pick it up only to find out it hasn't been fixed because it was damaged by liquid (even thought all stickers are 100% clean).
Yes indeed.. this is indeed what Telus did to me.
In any case, I called Samsung and they took care of the problem for me. Turned out to be a defective USB jack that they just replaced, and they ignored my CM7 install (although they did seem to reflash it back to stock for some reason)... They did not find 'water' damage so the repair was done under warranty.
I don't know about TMo but Telus tends to drop the ball in these kind of situations.
Click to expand...
Click to collapse
TMobile does not fix it, they replace your phone first (usually) and you send in your old one
Sent from my SGH-T989 using xda premium
I've sent mine back 3 times rooted and never had a problem. They just send you a refurbished one. I wouldn't worry about it. Worst case you can always brick it then they definitely won't know it was rooted.
Sent from my SGH-T989 using xda premium
VoiD_Dweller said:
I've sent mine back 3 times rooted and never had a problem. They just send you a refurbished one. I wouldn't worry about it. Worst case you can always brick it then they definitely won't know it was rooted.
Sent from my SGH-T989 using xda premium
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Click to collapse
hence username
i know it is already posted but my issue is different. Some can charge their phone when it is off but mine cant charge even if its off.
When its off and i plug the charger the lightning logo appears, it indicates that its charging but when i turn it on the percentage of the battery remained the same. it didnt charge at all. Also my pc does not recognize my phone whether if its off or on.
i tried with no luck changing rom, kernel, used different cables and chargers (i even used one from LG).
i want to take it back to samsung but my bootloader is unlocked, im using costume rom, and rooted. They will not accept or repair it
EDIT: i want to install the stock rom and relock bootloader but how? since my pc doesnt connect to my phone
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
ticholas said:
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
How can i use it if my pc can't recognize my phone? Driver is already installed and it was working before
Sent from my Galaxy Nexus using xda app-developers app
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
ive already done that no luck.
bump!
if i can restore my phone to stock recovery, stock rom, stock kernel, remove root will they accept it(warranty)? or do they have something to know that i modified my phone?
EDIT: because im planning to return in back to samsung
Please read forum rules before posting
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Thanks
FNM
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
mine too
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
turtlemama said:
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
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Click to collapse
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
lowandbehold said:
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
Click to expand...
Click to collapse
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
silverhunk said:
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
Click to expand...
Click to collapse
Did you get it fixed?
This is kind of what my phone is doing too (here's the thread i've made)
http://forum.xda-developers.com/showthread.php?t=2059289
It will charge, but only to a certain point, regardless of rom, kernel, on or off, etc
over the past few days the maximum charge has gone down and down. Now it only charges to a max of 82%. I have 2 batteries and it does the same thing on each. My (hopeful) solution is that i bought an external wall battery charger and will charge batteries that way. I have the verizon model so if i wanted to do some sort of warranty work i'd probably have to go through them (not even sure if im still covered). I really dont want to deal with it. It boggles my mind why my phone is doing this though, charges fine but not to full. Oh well c'est la vie.
cymru said:
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
Click to expand...
Click to collapse
i wouldnt recommend that to people, for me it went from a phone with "phantom charging" (ie flashing on and off for charging) and issues charging to a short circuit on the usb connection, so that the phone switches off when a usb cable is plugged in. What is well worth trying first is simply giving the port a good clean, a little bit of alcohol and that same cocktail stick may well solve your issue. I've been left charging via a chopped up usb cable to the dock connectors.
i dont doubt that forcing the tab in the port may have worked for you, but it has failed badly for others (ie me), so just be careful suggesting it
I had a similar problem as my micro usb socket was damaged. Don't worry about sending it for repair, do it yourself. The circuit board with a new micro usb socket is available on ebay, I paid £5 for mine. Watch a tear-down video or 2 on youtube and you will be sorted.
The GNex is easy to take apart requiring just a small philips head screwdriver and a pry tool, i used a guitar pik, and these are also available on ebay for just a few ££'s.
Can do the whole job in 15 minutes.