Man, I messed up my phone!!!! EPIC 4G - Epic 4G Q&A, Help & Troubleshooting

Here's my situation:
SAMSUNG EPIC 4G
I've updated roms without problem many times since buying my phone. I am currently on 2.3.4, gingerbred eh06. I cannot get the usb to work with my pc at all. I'm assuming that since the phone still charges, the usb is functional? I was going to try a flash back to stock ec05, but cannot do this because I don't seem to have CWM installed. I did, don't know what happened to it. All it says when doing a cw boot is android system recovery <3e>
I tried to follow the link for rooting my phone without a pc, but cannot get it to work because I don't have superuser access. I did but don't know what happened there also??? Apparently gingerbreak doesn't work on 2.3.4 from what I am finding. I'm about at the end of my rope here and am looking for somebody to throw me a bone. ANY IDEAS.
I should also tell you that I know the cables I have are good. I have 2 samsung and 4 aftermarket cables and they all work. My wife has the exact same phone and works every time, with every cable. Of course her phone hasn't had any "custom" work done to it if you know what I mean...

Try Heimdall. It installs its own drivers and is more robust. Post 2 in Development stickie of how to fix a semi-bricked Epic.
Sent from my SPH-D700 using XDA App

Tried that just now, didn't work. When I tell it to list devices, it comes up as unknown device and won't install any drivers. tried my wife's phone and it seemed to work just fine. Maybe the phone can charge with a broken usb port?????? AAAAARRRRGGGGGHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!

so you have no root and no odin/heimdall?

Yes it can charge with a bad port or a bad cable. Since the cables are good some of your usb port may be damaged somehow. Did you check for dirt or debris in the port?
Sent from my SPH-D700 using XDA App

Right, neither works. Its not the pc either. Tried win 7 64 and 32 bit, xp pro, ubuntu, joli os. Nada

Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.

vroverload said:
Thought about tearing down phone and looking for dirt/debris. Just loking for all possibilities. I did fing a usb port on ebay for about 50 bucks, doesn't really look like something I could replace myself. ;'m assuming that it's soldered in.
Click to expand...
Click to collapse
I believe non warranty repairs like that are only $35 at Sprint.

Good job Sprint
Just left the Sprint store and they gave me a new phone. Tried like hell to get an upgrade to the Galaxy IIs, but no go. I gave them a boo hoo story and even told them i'd settle for the Nexus s, but they wouldn't budge there either.... Oh well. At least I got a new phone out of the deal. Kudos to the Sprint store and their employees though.

This happened to me at first too, then my phone stopped charging the battery. Maybe this is a sign of the port actually going out? Right now, I'm waiting on my replacement through Sprint without a charging phone.
I was able to finally get a good working combination of my brother's Evo cable and Odin 1.7 to flash back to stock for warranty work.

Related

[Q] USB not recognized

OK, so I rooted my 4G Touch and everything was going along smashingly until I let my son play a game on it and he tried to plug the charger back in and broke the tip of the cable. Thankfully, it wasn't broken off inside the phone, but now ANY USB cable isn't recognized when I plug it into my laptop. The phone will charge, but I can't transfer data. I tried swapping cables and changing ROM's, but to no avail. I need to know if anyone else has had this happen and how were you able to fix it. If not, any idea on how I can unroot since Odin will not work without the USB connection? I would like to be able to send it back and have it warrantied, but I can't unless I can unroot it first.
Thanks!
I had the same problem but not from a broken usb cord.. I lost all usb recognition from flashing a botched gsm rom on a cdma phone..
I can tell u this take it in to a service center the reason being they give two cents less.. That its rooteD .. they are theyre to do a hardware repair not software.. them guys are good at what they do... they even add insurance on the spot if you dont have it.. just hand them the device tell em u think usb ports bad and say nothing else... .
I flashed bad software and they ended up installing a new motherboard in ten minutes i signed a Paper and was all set
thats my advice ..no real need for a replacement. They have more parts then phones .
Good luck
Sent from my SPH-D710 using XDA Premium App

USB Issues...

Hi All,
My SGS2X no longer connects to any PC for anything other than charging.
I've tried everything, trust me. I've come to the conclusion that it is defective and want to return it for a new one. The problem is that I have rooted it and need to undo this before I return it. Telus told me it would need to be sent to Samsung for testing before they will give me a new one, so I need to unroot before I allow this.
Is there any way to unroot without a USB connection to a PC or am I screwed?
Thanks,
Mael
you might want to send it in for repair, to have the USB port replaced
Try using a different wire this same thing happened to me i believe
Sent from my SGH-T989 using XDA App
You might haved tried that tho try another to be safe
Sent from my SGH-T989 using XDA App
every time my phone drops to the floor while plugged in, the first thing i always worry about is the usb port
because of those issues reported above
Tried different cables, same problem.
Same cables work with other devices and other phones...
Phone has never been dropped, plugged in or not, so must be a defect.
Seems like a defect to me and thus covered under warranty, only prob is that it's rooted, voiding the warranty. Hence the question on unrooting, but I don't think it's possible.
I may just put up with it for now... It's a hastle not having access to USB storage, but I can work around that. Once I decide what I want for a second phone (Nexus or Note), I'll buy that, then brick the GS2 and go for warranty replacement then...
Pain in tha a$$, but thems tha breaks...
just ... never mind
i was going to suggest Odin, but then i remembered, sheet no USB, no can't do
the stock rom can't be flashed form CWM on the external sd card? I didn't realize that ODIN was required to put back to stock. Just wanted to clarify this.
Have you tried blowing out your usb port on the phone with some compressed air ???
Had a friend of mine , brand new phone, his USB just stopped, it would charge, but nothing else ... Screwed with it for hours, then he blew it out, and it worked ..
Sometimes your phone just wants a good blow job, just like the rest of us ...
(yeah yeah rude crude and socially unacceptable , but hey still funny) ...
Never thought of that... I'll give it a try...
MaelXca said:
Is there any way to unroot without a USB connection to a PC or am I screwed
Click to expand...
Click to collapse
This thread describes a method for flashing a stock kernel and (somewhat) stock ROM by flashing the files with CWM. You won't need your USB port, I just don't know if the stock ROM linked to in that post, will pass for "stock" on your Telus SGS2X. It may be good enough to pass for a warranty exchange/repair, etc., or there may be a stock Telus ROM floating around that is CWM flashable.
Good Luck..
Have u tried the samsung usb cable that came with your phone? ive found samsung phones to transfer data with the stock cable...everything else just charges the phone....just a suggestion
Sent from my SGH-T989 using xda premium
Tried the compressed air, no effect.
The ROM on the phone is stock, all I've done is root and install CWM.
To al appearances the phone is stock, but for the presence of superuser and CWM.
Tried the original cable, no difference...
Telus told me to go where I bought the phone, so I'm going to try going to BB and raising a stink, see if they will replace it...
By bb u mean bestbuy im sure they will they are awesome with returns well atleast the one by my house i like there no questions asked hahaha
Sent from my SGH-T989 using xda premium

Broken Charger port fix?

Galaxy nexus charger port is broken.
The only problem is its rom'd, rooted, and unlocked. i can get any other cable to work.
The only thing is that its been rooted and rom'd... any suggestions?
Call around and get it fixed about 80 bucks tops
Sent from my Galaxy Nexus using xda premium
theidoctor said:
Galaxy nexus charger port is broken.
The only problem is its rom'd, rooted, and unlocked. i can get any other cable to work.
The only thing is that its been rooted and rom'd... any suggestions?
Click to expand...
Click to collapse
You can use something like dropbox to transfer some more stockish looking ROM on your phone, but i'm not too sure how to lock it without USB cable. I'm too lazy now to reboot my phone into bootloader, but wasn't there an option to re-lock it?
Anyway, if this will happen to my GN i'll just pay €30 for USB port replacement. I had same issue on SGS2.
Sent from my super Galaxy Nexus plus®
well... to be honest, i think thats a lot of money that can be spent on a phone thats pretty new. With that being said, it is cheap compared to what i would be paying if i had to pay full retail price.
------
To update this thread, I got my phone and charger replaced free from verizon. Basically, i had a bunch of different roms downloaded and tried to install some good ics looking roms. They didnt really work as well as i wanted so it was an easy solution to "brick" (and brick is used very very very loosely) my phone.
1. Wipe data/ cache / dalvik
2. Install zip from sd.
3. Pick out a different rom and let it install ---- BUT WAIT
4. Pull battery in the middle of installation.
I had to do it a couple of times, but eventually i got it to the point where the only thing that would show up was the google logo.
My thought was that they would just reflash to stock in the store, but the rep didnt really know what he was doing. He probably figured i tried to root (he asked if i tried to root... duh, NO!), and probably spent most of the time trying to get it to come on and didnt bother putting on their falshing machine thing.
Anyways, Since it was still a phone under warranty and they had no evidence of it being unlocked or rooted, they replaced my phone as well as my charger for free.
------
Im just hoping they dont secretly put a note under my account that i might root my phone.
theidoctor said:
Galaxy nexus charger port is broken.
The only problem is its rom'd, rooted, and unlocked. i can get any other cable to work.
The only thing is that its been rooted and rom'd... any suggestions?
Click to expand...
Click to collapse
my fascinate has the same problem its bricked right now so i cant do much but im going to replace the charger port soon ill let you know how it goes, its bricked i cant fix it unless i can connect it to my pc and i cant right now i look in the port and 3 of the prongs are bent down ugh lol ill let you know how it goes
Kaptinkrunk said:
my fascinate has the same problem its bricked right now so i cant do much but im going to replace the charger port soon ill let you know how it goes, its bricked i cant fix it unless i can connect it to my pc and i cant right now i look in the port and 3 of the prongs are bent down ugh lol ill let you know how it goes
Click to expand...
Click to collapse
well i just bought another phone lol one with a broke lcd for cheap

serious USB-port issues

Hello!
First things first: i already googled and search-functioned about 8 hours for solutions, tried them all and still got no luck so basically you girls and guys are my last hope. i hope my english isnt as rusty as i think it is. if i make any mistakes of any kind, please bear with them.
Used Hardware: Galaxy Nexus, the original Samsung OTG cable and the original Samsung charger
Software: Rooted, Bootloader-unlocked, stock-Android 4.0.4, 4.1.1 and 4.1.2
What is my problem?
as soon as i plug in the original charger it charges (duh!)
however, the moment i unplug it, the phone keeps thinking it is being charged. forever!
plugging in a original samsung USB cable without connecting it to something doesnt help, it still thinks of being charged.
but plugging in the original OTG cable stops the phone from thinking of being charged! (i dislike the thought of running around with a OTG dangling around the phone so that isnt a solution to me )
what happened before that incident?
bought on 15th December 2011
last software update 4.1.1 to 4.1.2 on 16.10.2012
worked perfectly until Yesterday
Recently i played around with the OTG cable and tried the following hardware to see wich works with my setup:
external HDD - NTFS formattet
PS3 Sixaxis controller
Corsair Flash Voyager USB3.0 Stick
AKAI MPK mini USB MIDI controller
Newest apps installed:
Sixaxis Compatibility Checker (18.10.2012 installed, used for half an hour and deinstalled)
Wolfram Alpha (17.10.2012 installed)
MyBoy (an GBA emulator - 12.9.2012 installed)
-latest ROM for that emulator downloaded on 13.9.2012
what did i try to fix the problem (in exact order)?
rebooting
changing the battery from 2000mAh (its an original, bought about half a year ago) to stock 1750mAh
removing the battery for 10 minutes
draining the battery to absolute zero and fully recharge it
carefully cleaning the microUSB port (with battery remover of course)
super carefully bending up the thounge-like part inside the microUSB port so that it doesnt get in contact with any surrounding metal parts (battery removed of course. when i say super carefully, i mean super duper carefully! i know how fragile those parts are!)
trying to hard reset the phone (that was a failure i just got from fastboot mode to a droid with a red triangle and an exclamation mark on its open stomach)
factory resetting the 4.1.2 via factory reset option (backup with Titanium Backup was made correctly but i forgot to copy it from droid to PC :silly: )
wiping the cache via fastboot
quick reflashing the 4.1.2 via fastboot
quick downgrading back from 4.1.2 to 4.1.1
quick downgrading back from 4.1.1 to 4.0.4
quick upgrading to 4.1.1 (it still is in that state)
complete reflashing the 4.1.1
- with reflashing bootloader
- with reflashing radio
- with reflashing recovery partition
now i am out of ideas
i think the USB port is seriously damaged. but since i am not so good with soldering and electronics i fear that i am not able to exchange that.
any more suggestions or ideas what might have been the cause?
next few days i will take it to the service center wich i really dislike to do because here where i live that means they keep it for about 6-9 weeks to fix it and i will not get a replacement in the meantime. anyhow my hopes are low that they might fix it i rather believe they replace it for a new one wich i also would dislike. Good thing i made a insurance for that device so in worst case i dont have to pay a single buck...
greetings everyone
Weird. Did you try flashing a stock Google 4.1.2 image? (Check out mskip's thread in Galaxy Nexus Android Development and download the toolkit - make sure it's compatible with 4.1.2 first)
Yes your USB port is most likely broken. Many others have had this problem including me.
Mine was so bad that my PC wouldn't recognize it and neither of my pogo pin docks would work.
I replaced the USB flex cable this week and it works great now. It was a relatively easy repair if you take your time and have the right tools.
The part only cost me $7. http://www.ebay.com/itm/190704059979
Sent from my Nexus 7 using xda premium
thanks mohitrocks but i also tried that, not only once.
El Daddy are there some how-to's? If it is easy i will try to do this before handing it in to the service center.
greetings
El Daddy said:
Yes your USB port is most likely broken. Many others have had this problem including me.
Mine was so bad that my PC wouldn't recognize it and neither of my pogo pin docks would work.
I replaced the USB flex cable this week and it works great now. It was a relatively easy repair if you take your time and have the right tools.
The part only cost me $7. [link removed because i am new ]
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
is that part compatible with the European version of the GNex?
DrKaputnik said:
is that part compatible with the European version of the GNex?
Click to expand...
Click to collapse
The USB ports should be the same as micro sd is a universal standard I believe.
DrKaputnik said:
thanks mohitrocks but i also tried that, not only once.
El Daddy are there some how-to's? If it is easy i will try to do this before handing it in to the service center.
greetings
Click to expand...
Click to collapse
Yes, read this thread http://forum.xda-developers.com/showthread.php?p=32696962 there is a video and ifixit guide on the last page
DrKaputnik said:
is that part compatible with the European version of the GNex?
Click to expand...
Click to collapse
Yep, any gsm version.
Sent from my Galaxy Nexus using xda premium
I had that same issue after my phone got wet. After about 2 weeks the issues with my USB port went away altogether.
You take your phone places where water might condense on/in it?
thanks miketoasty and thanks El Daddy! i really like this forum a lot very helpful people here.
i ordered the part. Estimatet shipping date somewhat between 30. october and 5. november.
will post updates
at least that error of mine doesnt drain extra battery
reuthermonkey:
i cant think of any place i visit frequently with high levels of moisture or with wet places. I am really careful about that because i love my Nexus witch even goes as far as never ever taking it into the bathroom (not even to a save and dry spot) while showering or bathing. Rain is a bit rare here and even if it is raining i wont leave the house without putting the phone inside a phone-pocket and into the inner side of my jacket.
greetings
I had the same issue as you. I ordered a new charging port cable for $7 on ebay, installed it in 15 minutes, and all is well in the world.
Sent from my Galaxy Nexus using xda premium
If anyone else is having issues, I have a spare USB flex cable that I can send you for just the price of shipping...most likely $3 or so.

nexus not charging

i know it is already posted but my issue is different. Some can charge their phone when it is off but mine cant charge even if its off.
When its off and i plug the charger the lightning logo appears, it indicates that its charging but when i turn it on the percentage of the battery remained the same. it didnt charge at all. Also my pc does not recognize my phone whether if its off or on.
i tried with no luck changing rom, kernel, used different cables and chargers (i even used one from LG).
i want to take it back to samsung but my bootloader is unlocked, im using costume rom, and rooted. They will not accept or repair it
EDIT: i want to install the stock rom and relock bootloader but how? since my pc doesnt connect to my phone
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
ticholas said:
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
How can i use it if my pc can't recognize my phone? Driver is already installed and it was working before
Sent from my Galaxy Nexus using xda app-developers app
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
ive already done that no luck.
bump!
if i can restore my phone to stock recovery, stock rom, stock kernel, remove root will they accept it(warranty)? or do they have something to know that i modified my phone?
EDIT: because im planning to return in back to samsung
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thanks
FNM
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
mine too
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
turtlemama said:
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
Click to expand...
Click to collapse
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
lowandbehold said:
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
Click to expand...
Click to collapse
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
silverhunk said:
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
Click to expand...
Click to collapse
Did you get it fixed?
This is kind of what my phone is doing too (here's the thread i've made)
http://forum.xda-developers.com/showthread.php?t=2059289
It will charge, but only to a certain point, regardless of rom, kernel, on or off, etc
over the past few days the maximum charge has gone down and down. Now it only charges to a max of 82%. I have 2 batteries and it does the same thing on each. My (hopeful) solution is that i bought an external wall battery charger and will charge batteries that way. I have the verizon model so if i wanted to do some sort of warranty work i'd probably have to go through them (not even sure if im still covered). I really dont want to deal with it. It boggles my mind why my phone is doing this though, charges fine but not to full. Oh well c'est la vie.
cymru said:
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
Click to expand...
Click to collapse
i wouldnt recommend that to people, for me it went from a phone with "phantom charging" (ie flashing on and off for charging) and issues charging to a short circuit on the usb connection, so that the phone switches off when a usb cable is plugged in. What is well worth trying first is simply giving the port a good clean, a little bit of alcohol and that same cocktail stick may well solve your issue. I've been left charging via a chopped up usb cable to the dock connectors.
i dont doubt that forcing the tab in the port may have worked for you, but it has failed badly for others (ie me), so just be careful suggesting it
I had a similar problem as my micro usb socket was damaged. Don't worry about sending it for repair, do it yourself. The circuit board with a new micro usb socket is available on ebay, I paid £5 for mine. Watch a tear-down video or 2 on youtube and you will be sorted.
The GNex is easy to take apart requiring just a small philips head screwdriver and a pry tool, i used a guitar pik, and these are also available on ebay for just a few ££'s.
Can do the whole job in 15 minutes.

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