Can't Receive Calls - Google Voice Issue - Samsung Epic 4G Touch

Hello everyone. My epic touch works great except I can't receive calls. I think that this is a google voice issue because once I disable the google voice + sprint integration, everything works fine. Sometimes, my phone tells me that I have a missed call. The last time I remember receiving a call is before I installed the google voice app (not sure if that this is the cause). I haven't been able to receive a call for nearly four weeks now.
I am at my wit's end. I think I have tried everything short of posting to this forum until now, including:
1.) Following the advice on a similar thread in this forum. (To dial *710)
2.) Elsewhere it was suggested to dial *720, *730, and *740.
3.) Calling sprint. They suggested it was due to a service outage, though I doubt this is the case as I live in an area with good coverage.
4.) Doing a PRI reset to factory default settings.
5.) Uninstalling the google voice app (and reinstalling it).
6.) Setting up another google voice account to try with a different number.
7.) Having google voice integrate my carrier number over instead of the google voice number.
8.) Following the instructions on post #4 on this sprint forum thread. (To remove google voice, reboot phone, update profile etc., call sprint)
9.) Googling around. There seem to be others who have asked google directly for advice, but they all seem to be "closed to responses" before the issues are definitively resolved.
10.) Flashed another modem.bin found elsewhere on this epic 4g touch forum.
11.) I'm sure there have been other things I've tried..
Can anybody help me? I rarely ask for help but I think I've exhausted all of my options. I'm running StarBurst 1.6.
PS - Is it bad forum etiquette to write in bold so much here?

My phone wasnt receiving calls and i thought it was a google voice issue, so i uninstalled it and still the same issue of not receiving calls.
I dont know if your issue is the same as mine, but when my phone isnt connected to a charger or computer in sleep/idle mode, it wont receive calls or text. my text will come in when i hit the power button to bring it out of idle/sleep mode.
I got the run around from sprint customer service for about a week because of the issue so today they told me to take it to a service center to get it checked out. Turns out the phone is defective and they're going to take a week to get me a new phone.

Its not google voice, with the guy above me that makes 3 of us who are not receiving calls while in sleep mode!
http://forum.xda-developers.com/showthread.php?t=1312616

I'm not sure we have the same issue. I never have a problem with text, regardless of whether my charger is connected or not. If I disable google voice integration, I can receive calls to my carrier number, whether or not the phone is in sleep mode. It doesn't look like google forwards calls to my phone when someone calls my google voice number, though.
After re-enabling google voice integration, I left my phone out of sleep mode, called it, and awhile later the phone did ring for about half a second before displaying a missed call. This does not consistently happen as this is the first time I've seen this.

Related

[Q] random call question

afternoon, and all apologies if this has been answered previously, but i couldnt find any thread similar to my issue. the issue is this... since rooting my evo, no matter the rom, cyanogen or fresh, when i receive a call and decline it, it rings again. so just to be clear, someone calls, i hit decline, then i get another phone call w/i seconds and then i have to hit decline again. granted its a minor annoyance, but still its rather irritating from time to time. also, it happens if i just let the call go to voicemail and dont hit decline. i am using google voice, as i havent been able to get sprints visual voicemail to work as of yet. not sure if that matters or not? i have gone through the google voice settings and everything seems ok, at least to me. any guidance would be appreciated.

Google voice preventing me from making Bluetooth calls...

So I just bought a new car, and while hooking my dinc up via Bluetooth I noticed that I cant call out from my phone because I have it set to ask every time I make a call if I want to use Google voice...it gets stuck on that screen and fails to make the call.
Is there a way to prevent the Google voice app from asking when calling out via Bluetooth?
Anyone? I could have sworn it worked Thursday when I picked the car up, that's the weird thing...
I'm not sure exactly where it is but there is an option in the settings somewhere that dictates how Google voice handles calls. It can be set to use Google voice, not use it, or ask.
k_nivesout said:
I'm not sure exactly where it is but there is an option in the settings somewhere that dictates how Google voice handles calls. It can be set to use Google voice, not use it, or ask.
Click to expand...
Click to collapse
I think that's for international calls. But, you phone might be dialing an international prefix before the number. That normally wouldn't matter, but Gvoice will take notice of it. I set mine to never ask because I never call internationally.
Ah yeah, I think loonatik is right. So if you do have 1+ before the number, GV will probably pick that up and that might be what's giving you troubles. Maybe?
No, I have it set to always ask...but I was hoping there was some way to override it if the call is made via Bluetooth. I could have sworn I had it working Thursday, but now it just fails because it gets stuck on the Google voice screen ...
Anyone know of any way to override the setting if making a call thru Bluetooth?
Or, an alternative would be for me to turn it off (or on) for all calls and have an easy way to bypass it...
Possible solutions...
Free, but a pain in the butt:
Drop the Google Voice Settings widget on one of your home screens. The third button (the one that looks like a handset inside of a settings button) toggles call modes for GV:
-Use for all calls
-Do not use
-Use for international
-Ask every time
Free, but I have never tried the app so I can't personally comment:
http://www.androidzoom.com/android_applications/communication/google-voice-callback-free_fpin.html
Looks like you could set this up to perhaps side-step the GV behavior of manually answering every time
I was about to write out how to do it with Tasker and the Locale Google Voice Settings plug-in. But I just realized that it doesn't have the all/none/ask choice as a plug-in setting: only the online stuff like forwarding phones, etc. Bummer - but maybe you could contact the dev about future integration
Google Voice always ask and bluetooth
Did you ever find a good work-around or solution for this?
I just got an S4 today, and I was hoping that the Google Voice app on the Android would be similar to the iPhone one. It's not.
I use google voice to call/text my friends (I ported my original # over to Google) and the main number for work. But when I tried making a call over bluetooth in the car, got the same problem as you, it got stuck on the "Always Ask" prompt. The problem with making it never ask, is there is no dialer to just go to like there is on an iPhone when you do want to make a call using Google Voice. So you have to keep switching the option on that widget before every call. So annoying.
Suggestions?

[Q] How many times does your phone ring?

In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.

Google Voice Fix?

So Google Voice doesn't work reliably with the P6. If you try to make a call through Google Voice (official app) the dialer gives the error "Call Not Sent" and the phone instead makes the call through the SIM card's phone number. This must be due to some customizations Huawei have made with the dialer. Sometimes if you hang up quickly, the call will be completed through a Google Voice phone number, but this is rare.
It also might be related to the permissions manager, but disabling it still didn't resolve the problem. I tried different dialer apps, but that also didn't fix it. Any ideas? Making GV calls over data (Groove IP, etc) isn't an option for me.
I've emailed Huawei a couple of times without any response and contact Google Voice through their support page, and basically there is little hope that this will be fixed anytime soon. Unless CM or MIUI are ported.
i already asked this ques few days ago and noone replied... http://forum.xda-developers.com/showthread.php?t=2435521
I'm actually talking about the Google Voice app:
https://play.google.com/store/apps/details?id=com.google.android.apps.googlevoice&hl=en
Still crapy woman android with nose covered ..

Anyone have issues with Google Voice since updating to 4.3/MK4?

Back on the 4.1/MC2 updates, I used Google Voice without issue. However, recently when I went back to Google Voice I discovered a major issue.
After doing the *28########## code, if my phone was ON and I missed the call, people weren't able to leave me messages. They would receive an automated phone company error message stating "the first 3 or 6 digits of the number you have dialed, is invalid"(I have verified this by calling my phone from different landline phones). HOWEVER, if my phone is turned OFF completely, then Google Voice picked up the missed call just fine. It's only when my phone is on and I miss the call, when I have issues.
I updated from 4.1(rooted) to 4.3 with Lorjay's MC2 to MK4 rooted zip, so Knox is not involved. It seems like there is something not right with the way the phone tells Google Voice to pick up after a missed call, but I have no idea where those type settings would be.
For reference, the stock voicemail works perfectly(after clearing GV with *38).
I have no idea how to go about fixing this. I posted on the Google Voice forum, but no answers and I have found nothing like it after searching the web.

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