[Q] random call question - EVO 4G Q&A, Help & Troubleshooting

afternoon, and all apologies if this has been answered previously, but i couldnt find any thread similar to my issue. the issue is this... since rooting my evo, no matter the rom, cyanogen or fresh, when i receive a call and decline it, it rings again. so just to be clear, someone calls, i hit decline, then i get another phone call w/i seconds and then i have to hit decline again. granted its a minor annoyance, but still its rather irritating from time to time. also, it happens if i just let the call go to voicemail and dont hit decline. i am using google voice, as i havent been able to get sprints visual voicemail to work as of yet. not sure if that matters or not? i have gone through the google voice settings and everything seems ok, at least to me. any guidance would be appreciated.

Related

[Q] No call waiting with google voicemail?

Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?
So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!
nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..
If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.

Can't Receive Calls - Google Voice Issue

Hello everyone. My epic touch works great except I can't receive calls. I think that this is a google voice issue because once I disable the google voice + sprint integration, everything works fine. Sometimes, my phone tells me that I have a missed call. The last time I remember receiving a call is before I installed the google voice app (not sure if that this is the cause). I haven't been able to receive a call for nearly four weeks now.
I am at my wit's end. I think I have tried everything short of posting to this forum until now, including:
1.) Following the advice on a similar thread in this forum. (To dial *710)
2.) Elsewhere it was suggested to dial *720, *730, and *740.
3.) Calling sprint. They suggested it was due to a service outage, though I doubt this is the case as I live in an area with good coverage.
4.) Doing a PRI reset to factory default settings.
5.) Uninstalling the google voice app (and reinstalling it).
6.) Setting up another google voice account to try with a different number.
7.) Having google voice integrate my carrier number over instead of the google voice number.
8.) Following the instructions on post #4 on this sprint forum thread. (To remove google voice, reboot phone, update profile etc., call sprint)
9.) Googling around. There seem to be others who have asked google directly for advice, but they all seem to be "closed to responses" before the issues are definitively resolved.
10.) Flashed another modem.bin found elsewhere on this epic 4g touch forum.
11.) I'm sure there have been other things I've tried..
Can anybody help me? I rarely ask for help but I think I've exhausted all of my options. I'm running StarBurst 1.6.
PS - Is it bad forum etiquette to write in bold so much here?
My phone wasnt receiving calls and i thought it was a google voice issue, so i uninstalled it and still the same issue of not receiving calls.
I dont know if your issue is the same as mine, but when my phone isnt connected to a charger or computer in sleep/idle mode, it wont receive calls or text. my text will come in when i hit the power button to bring it out of idle/sleep mode.
I got the run around from sprint customer service for about a week because of the issue so today they told me to take it to a service center to get it checked out. Turns out the phone is defective and they're going to take a week to get me a new phone.
Its not google voice, with the guy above me that makes 3 of us who are not receiving calls while in sleep mode!
http://forum.xda-developers.com/showthread.php?t=1312616
I'm not sure we have the same issue. I never have a problem with text, regardless of whether my charger is connected or not. If I disable google voice integration, I can receive calls to my carrier number, whether or not the phone is in sleep mode. It doesn't look like google forwards calls to my phone when someone calls my google voice number, though.
After re-enabling google voice integration, I left my phone out of sleep mode, called it, and awhile later the phone did ring for about half a second before displaying a missed call. This does not consistently happen as this is the first time I've seen this.

[Q] How many times does your phone ring?

In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.

[Q] weird GPS change, and also not getting voicemails

GPS:
after installing FreeGS3 rom.. i noticed that it's locking and directions / VISUAL guidance is correct.. but it kept telling me to "make a left on Sunset" and there was NO friggin' Sunset street around.. every verbal command it gave me (whether visually it was telling me to get on the 10, exit garfield, or whatever).. it was saying, verbally, "make a left on Sunset"
so i figure it coulda been the modem, flashed Galaxy-S-fre3-LJ7FirmwareModemAIO.zip .. and now the directions are still correct and all, and verbally it'll say "go straight" or "make a left" with appriopriate timing.. but it USED TO say "make a left on Ramona" or "go straight, then make a right on Peck"
...does any one have any clues how I can fix this? it's not broken, just not really 100% working either
Voicemail:
i noticed that after activating google voice, i stopped getting voicemail notifications / messages. i didn't like GV so i untangled it from my Sprint account and now.. when i dial in to change my voicemail greeting, it doesn't save. i've left messages on my cell from my business line and they're not even getting saved, as in, when i dial in to check messages, those messages are not there. i think i've read about issues with GV and VVM before but.. it seems like my Sprint voicemail is just not saving ANYTHING.. any clues what i can do?
EDIT: I called Sprint and it WAS GV messing things up.. they walked me through resetting a bunch of stuff and it works again now so if anyone else is having voicemail issues after untangling GV from your phone, best bet could be to just call Sprint. Still need ideas/help with the GPS thing though

Anyone have issues with Google Voice since updating to 4.3/MK4?

Back on the 4.1/MC2 updates, I used Google Voice without issue. However, recently when I went back to Google Voice I discovered a major issue.
After doing the *28########## code, if my phone was ON and I missed the call, people weren't able to leave me messages. They would receive an automated phone company error message stating "the first 3 or 6 digits of the number you have dialed, is invalid"(I have verified this by calling my phone from different landline phones). HOWEVER, if my phone is turned OFF completely, then Google Voice picked up the missed call just fine. It's only when my phone is on and I miss the call, when I have issues.
I updated from 4.1(rooted) to 4.3 with Lorjay's MC2 to MK4 rooted zip, so Knox is not involved. It seems like there is something not right with the way the phone tells Google Voice to pick up after a missed call, but I have no idea where those type settings would be.
For reference, the stock voicemail works perfectly(after clearing GV with *38).
I have no idea how to go about fixing this. I posted on the Google Voice forum, but no answers and I have found nothing like it after searching the web.

Categories

Resources