Related
Hi all,
I got my Nexus Prime today. I'm quite impressed, but it has a problem that's driving me mad.
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to! Anyway, this failed part way through and none of the apps actually installed.
Since owning this device a few hours ago I cannot install anything through the Android market at all. I keep getting told that the download failed due to an error, but nothing further.
I've tried rebooting the handset but nothing appears to be able to be downloaded.
I can download from other sources, for example I downloaded the Swype installer and that installed fine, from the Swype website (Swype states it's not compatible with this handset!)
I'm not sure if this is a general bug or if there's something wrong with my individual handset but it would be interesting to see if anyone else has this problem?
Hi I had this problem too, unfortunately clearing cache and data from Market doesn't do anything (at least for me), I had to do a factory reset, worked for me and my friend who also had the same problem.
Damn, after an evening of customising my handset I was hoping not to have to do that.
So it appears we've discovered an issue with this handset.
Yep, that fixed it.
Annoying though..............
AndroidUK said:
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to!
Click to expand...
Click to collapse
The way to avoid that is by skipping the initial guide and then att your account in settings instead. I agree that they should just ask you instead but the above way has worked ever since that feature was intruduced in 2.2.
Sorry for the bump but I'm having the exact same issue.
Just rooted the phone and after all apps were restored I tried downloading apps and keep getting that error.
I already did a factory reset several times and nothing. Just tried skipping the setup and adding my google accounts later but I'm still getting the same error :X
Anyone has any idea how to fix this problem? Do I have to return my phone?
It's been driving me crazy..
there's a Nexus Prime?
oscillik said:
there's a Nexus Prime?
Click to expand...
Click to collapse
Pretty sure the OP meant Galaxy Nexus.. which is what I have a problem with right now
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
---------- Post added at 11:20 AM ---------- Previous post was at 11:06 AM ----------
ckurtm said:
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
Click to expand...
Click to collapse
I seem to have managed to fix this now. I popped my sim into my old android phone, I noticed that the apn settings being used on old phone are different to those GN has setup by default for my network provider. I just copied those through to the new phone and market works again . Hope this helps someone.
Having the same issue also. I'm on Telus in Canada and the APN settings are the same on my old phone. I have done a factory reset and am still having this issue. Please help!
Are you guys rooted? If you are it could be the ROM your using?
Sent from my Galaxy Nexus using xda premium
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Mnemoch said:
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Click to expand...
Click to collapse
You are right. It's the weirdest problem I've seen but somehow it just fixed itself.. Apps install fine now (too bad I didn't know that before doing a million factory resets and deleting my settings)
Figured it out. I had to clear the proxy address in my apn settings
Sent from my Galaxy Nexus using xda premium
seems my Service Provider's settings where blocking downloads esp the Proxy... hmmmm
I've had this problem since yesterday, Market wont download over wifi or data network, messages 'Error while processing payment' or '... could not be downloaded due to error'
I'm running a stock GSM nexus and have tried clearing the market data and rebooting but no luck, I'd rather not have to do a factory reset if I can avoid it.
Any ideas anyone?
Hello
I recently got my Galaxy Nexus and I am trying to use Google Wallet but running into a problem I haven't seen yet (A search revealed 1 other person with the problem but was able to resolve by wiping data from the app. This didn't work for me.)
I am running 4.0.4 AKOP build 29. I am unlocked and rooted. Wallet version 1.1-R52v7.
The app installs just fine. I have it linked to my google account. However, I cannot add a Google Prepaid card. It attempts to add for ~ 1min, then says, "Error adding card. Try again later."
I tried uninstalling / reinstalling. I tried the previous version. I also tried wiping the data from the app itself. Nothing has worked so far
Can someone point me in the right direction?
Thanks in advance.
Anyone? I'm very anxious to use GWallet!
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Any Proof? I have seen many reports of Rooted Users having it work just fine?
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Click to expand...
Click to collapse
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
RobbieCrash said:
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Click to expand...
Click to collapse
I am located in the US. I also don't have the option to add funds because it will not allow me to add a prepaid card.
vk2bea said:
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
Click to expand...
Click to collapse
I have this banner. I simply used superSU to get rid of it, so the phone it thinks it does not have root. However, with/without superSU it still does not allow me to add a prepaid card
Can anyone else shed some light on this?
Anyone? I'm so close I can feel it!
Mine does the same. Idk wtf is going on. It worked before on my other nexus.
Sent from my Galaxy Nexus using XDA
So I called Google, they connected me to the money network. Guy took a quick look. It is something on their end nothing to do with my phone. He can see my IMEI trying to activate but erroring out.Was escalated to T2 tech support and I am waiting on a phone call back.
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
impass3093 said:
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
Click to expand...
Click to collapse
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
brmayhem said:
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
spaceman860 said:
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Click to expand...
Click to collapse
I can open the app just find. It initializes, lets me sign in, make my PIN code, just not add a prepaid card. And I have wiped the data from in the app multiple times trying to get it to work
mattyb65 said:
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
Click to expand...
Click to collapse
Me too, I want this working so bad! Hopefully T3 tech support can help me out. I feel like all that they need to do is reset/unblock/do something, with my IMEI number on their end.
Does anyone else have any ideas?
24hr bump
impass3093 said:
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
Click to expand...
Click to collapse
A while back I flashed a ROM to my Nexus S that corrupted my nv_data.bin file which in turn changed my original IMEI to Samsung's generic's. (004999010640000)
After that happened I was unable to re-use Wallet because Money Network's service will not allow that IMEI to work in their system, for obvious reasons.
Check the IMEI on your phone's back cover or box and compare it to the one in your Android's system. Hopefully they match. There's no solutions for the Nexus S currently. You'd have to send it back to Samsung. Good luck.
This happened to me even after Google fixed the provisioning of the Prepaid Card. I just kept Removing and Adding the Card. Eventually, after a couple of days it fixed itself. Try Resetting the App, Deleting Data, uninstalling, and then re-installing.
Money network finally got it working for me. I believe they did a master reset. It now works
Sent from my Galaxy Nexus
How do I contact Money Market? I am having the same exact issue.
Dear forum, I am at my end here. I've been searching all day (Luckily I had a day off!) but I cannot find the sollution to my problem. So I came here, in a last hope of finding the person who can solve this issue.
This is what happened, in every detail, so no clues are left uncovered.
I had an unlocked-rooted Galaxy Nexus GSM with android 4.0.2 (yakju) my provider is Tele2 (Netherlands). I got the message that a OTA version of 4.0.4 was released a while ago. So when I said "Yes, install this" it would give me an error when installing (android w/ a red exclamation mark) so I tried to ignore it. But every day, multiple times a day, a screen would pop up asking me to update my phone.
Today I gave in. I downloaded the new toolkit (7.0) from here and got on with my business. After backing up I installed the stock version of the newest release, build: IMM76I. after the initial set up (wifi, apn) I rooted the 4.0.4 again for my future root-access-needing apps to properly run. When I booted back into my phone, that's when all hell broke loose.
I was on WIFI, and all seemed well, apps were installing because of it backing up all "my apps" from the Play store. but suddenly it stopped updating at skype. so I wanted to check out what was happening in the store. I opened the store but it just kept loading. I checked my browser, and it couldn't load anything, just said it kept on loading. "Maybe a quick reboot will suffice" And so I did.
This time also, apps would start to download, but after a few seconds, the downloading would freeze again. I disconnected from wifi and tried the browser, to no effect, same problem. I waited reaaal long, and the store gave me error 495. so I checked it out, it said it was a cache problem, so I deleted my cache and rebooted.
Now, it did not start redownloading my apps, but my browser worked, I could open the store, browse it, check my apps, everything was fine, besides the fact that it was pretty slow. anyways. I now had to back up all my apps manually. No problem? YES PROBLEM. the very moment I started updating my apps again, the downloads froze and the browser stopped working etc.. back at the start.
Now here I am, having my phone only partially updated, unable to download my apps back. does anyone know how to solve this? Am I looking over something that is extremely obvious? Or is it something maybe many of you experienced with 4.0.4(.2 I guess)?
I hope one of those many people here on the forum can help me with this!
With my friendly greetings,
Kevin Nijmeijer
Go to settings and find the play store in your app list. Hit it and erase cache and clear data.
"Long is the way, and hard, that out of hell leads up to light."
Did you verify the MD5 hash of your download? Really sounds like something is up.
Also have you tried any other radios (the google factory images dont always come with the most optimal radio for your area)
EDIT: Oh and not sure if this is relevant but with my unlocked/rooted GNex I have found that when flashing ROMs it sometimes loses my APN settings for my mobile network. I googled my providers APN settings and found them easily but without them i have no data
joshnichols189 said:
Go to settings and find the play store in your app list. Hit it and erase cache and clear data.
"Long is the way, and hard, that out of hell leads up to light."
Click to expand...
Click to collapse
Thank you for replying, but I mentioned that I already did so, and this had no effect, after clearing cache and data, I still cannot download apps from the Store
Simply Biscuits said:
Thank you for replying, but I mentioned that I already did so, and this had no effect, after clearing cache and data, I still cannot download apps from the Store
Click to expand...
Click to collapse
Sorry didn't see that. Might want to reflash
"Long is the way, and hard, that out of hell leads up to light."
euhw....
WoodroweBones said:
Did you verify the MD5 hash of your download? Really sounds like something is up.
Also have you tried any other radios (the google factory images dont always come with the most optimal radio for your area)
EDIT: Oh and not sure if this is relevant but with my unlocked/rooted GNex I have found that when flashing ROMs it sometimes loses my APN settings for my mobile network. I googled my providers APN settings and found them easily but without them i have no data
Click to expand...
Click to collapse
Thank you for the reply, but I did not understand half of it (my bad!) What is MD5 hash? And what do you mean Radio?
I too lost my APN settings, but I always add them, first thing on the list whenever I get a new phone or a new ROM
Last resort
joshnichols189 said:
Sorry didn't see that. Might want to reflash
"Long is the way, and hard, that out of hell leads up to light."
Click to expand...
Click to collapse
Thank you, I guess if I don't have a sollution by tomorrow, that will be my last resort.
Simply Biscuits said:
Thank you for the reply, but I did not understand half of it (my bad!) What is MD5 hash? And what do you mean Radio?
I too lost my APN settings, but I always add them, first thing on the list whenever I get a new phone or a new ROM
Click to expand...
Click to collapse
MD5 hash is basically a check to verify that your downloaded file is 100% the same as the original. I rarely do it myself and have never had an issue but these issues sound like something might not have been right.
When I say radio you can actually flash just the radio of your phone (affects your mobile data connection) and you can try other kernels which affect the Wi-Fi portion to see if either of those help.
I assumed when you said unlocked and rooted that you had unlocked/rooted the phone but I see you used a toolkit. If you read up on how to manually flash you can find out how to flash just the radio (where are you located? Can probably find the optimal radio by searching the forums here)
Dumb question but have you tried factory reset?
Sent from my Galaxy Nexus using XDA
Thanks everyone!
Everyone thank you for contributing! After reïnstalling I could use the market over network! (still having some wi-fi issues though, but I probably already found a sollution for that) It seems it actually WAS a bad download, so I did a factory reset, locked it, then did everything over from scratch and now it works!
I will look for my optimal radio here on the forums, I'm in the Netherlands, Utrecht, so maybe someone can point me to it via P.M.
For the rest, the problem of this topic is found, it was a bad download, so to fix this issue, just reset and reïnstall!
Thanks everyone a heap for helping out!
Case closed!
What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.
planedoc said:
What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.
Click to expand...
Click to collapse
Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/
spokanite said:
Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/
Click to expand...
Click to collapse
The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.
planedoc said:
The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.
Click to expand...
Click to collapse
Yeah that ones kind of pointless. I think what some people say is create a new account just to update all your apps and then switch back. Maybe uninstall paid apps prior as well. And then re install once you update core apps.
To me it sounds like a google problem with your account. Does this happen when downloading new apps, when updating an already installed app, or both? Is it just paid apps or free apps too? Try to create a new google account just to see if you can successfully download a new app, or update your current apps. If it works with the new account, then the problem is google and not your phone.
Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk
planedoc said:
Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I'm glad you got it worked out. That's annoying it was something so ridiculous.
Well..turns out that must have been temporary. After changing it, worked for a little while then, I had to change my password after purchasing apps twice, error out after each purchase...Google tech help is worthless.
Sent from my HTC6500LVW using Tapatalk
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
No, I have the international H815. I've had it for a couple of months and this just started happening yesterday.
Do you perchance have Garmin Connect installed, and talking to a Garmin device?
hmm... no.. I don't... (this sounds like a game of Guess Who).
My son was getting the same problem on his S3.. but associated it with Spotify. Once he uninstalled the app, the problem went away.
I did have Spotify... but uninstalling did nothing.
Just went through phone looking for 'bluetooth' stuff. Have uninstalled Fitbit, LG Health, IFTTT,
All smart settings are off.
Restarted,,, waiting for error.
I'm suspecting it will work ok... for a while.
I'm now wondering if this is a manifestation of this problem, as the OP was getting the same message in his log as I am seeing. If so this is pretty grim. I use the phone to listen to music and podcasts in the car all the time, so if this is going to keep happening then it's severely impacting my use of this phone. I guess we can only hope that LG come good with a software update that will address this, unless someone else has a workaround?
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
sladflob said:
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
Click to expand...
Click to collapse
Yes it's done it since day one when I got it (about a week ago) once I did a factory reset I set it up as a new phone and downloaded my apps from the play store, the only thing I didn't try was streaming music without any apps installed and just using Google play music to steam music via Bluetooth, without doing that it's hard to tell if it's a lg issue or a 3rd party app that is causing it
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
sladflob said:
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Click to expand...
Click to collapse
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
CWSB said:
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
Click to expand...
Click to collapse
have you guys maybe trackID installed? for me bluetooth was off but i had this problem that bluetooth has stopped and uninstalling trackID solved it.
maybe i could help you
No TrackiD for me.
I seem to be able to make the error appear when I'm scrolling down Facebook news feed.
No error when Bluetooth is off.. but that's not an option for how I use my phone.
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
If I do a factory reset will I lose root? Thanks in advance
Sent from my VS986 using Tapatalk
sladflob said:
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
Click to expand...
Click to collapse
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
CWSB said:
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
Click to expand...
Click to collapse
bkrickles said:
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
Click to expand...
Click to collapse
No, I was on stock Telstra modified firmware
use logcat to track the issue, it can be caused by bad data from apps, usually if you wipe the data it can be solved
try clear the bluetooth settings, it can be corrupt data
Factory reset, and restored from full LG Backup.
Haven't seen the issue for a couple of days.
I had this problem and found out the cause was Spotify, I uninstalled it and re-installed it and havent seen the issue for over a week now
The problem came back after a couple of weeks.. and is just constant.. even when factory reset back to stock and no apps installed.
Rooted phone. Froze 'Android Staten Webview'...believe issue resolved.