Constant Google Play Store error 927 - Verizon HTC One (M7)

What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.

planedoc said:
What i have done so far is: cleared cache, uninstalled updates and then let it update on its own and then trying to update/resume downloads, factory reset. It is happening on my One and LG G pad. Anybody run across a fix or have any tips other than what I've already tried? I contacted Google and like an idiot when he asked about me being rooted i said yes. He blamed my problems on being rooted. I dont believe that is the problem since i went all the way back to stock with the same problems. Beyond frustrated.
Click to expand...
Click to collapse
Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/

spokanite said:
Read this. I have never had the problem but if it can be fixed in sure this article covers it
http://www.winphonedroid.com/error-927-android/
Click to expand...
Click to collapse
The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.

planedoc said:
The only one i havent tried is creating a new account. That kinda defeats the purpose and then I'll lose all my paid apps. Thanks though.
Click to expand...
Click to collapse
Yeah that ones kind of pointless. I think what some people say is create a new account just to update all your apps and then switch back. Maybe uninstall paid apps prior as well. And then re install once you update core apps.

To me it sounds like a google problem with your account. Does this happen when downloading new apps, when updating an already installed app, or both? Is it just paid apps or free apps too? Try to create a new google account just to see if you can successfully download a new app, or update your current apps. If it works with the new account, then the problem is google and not your phone.

Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk

planedoc said:
Well, your not gonna believe what fixed it....I changed my password. Maybe something or someone got a hold of my password somehow and blocked the play store..thanks for all the suggestions!
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I'm glad you got it worked out. That's annoying it was something so ridiculous.

Well..turns out that must have been temporary. After changing it, worked for a little while then, I had to change my password after purchasing apps twice, error out after each purchase...Google tech help is worthless.
Sent from my HTC6500LVW using Tapatalk

Related

Nexus Prime - Market download problem!

Hi all,
I got my Nexus Prime today. I'm quite impressed, but it has a problem that's driving me mad.
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to! Anyway, this failed part way through and none of the apps actually installed.
Since owning this device a few hours ago I cannot install anything through the Android market at all. I keep getting told that the download failed due to an error, but nothing further.
I've tried rebooting the handset but nothing appears to be able to be downloaded.
I can download from other sources, for example I downloaded the Swype installer and that installed fine, from the Swype website (Swype states it's not compatible with this handset!)
I'm not sure if this is a general bug or if there's something wrong with my individual handset but it would be interesting to see if anyone else has this problem?
Hi I had this problem too, unfortunately clearing cache and data from Market doesn't do anything (at least for me), I had to do a factory reset, worked for me and my friend who also had the same problem.
Damn, after an evening of customising my handset I was hoping not to have to do that.
So it appears we've discovered an issue with this handset.
Yep, that fixed it.
Annoying though..............
AndroidUK said:
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to!
Click to expand...
Click to collapse
The way to avoid that is by skipping the initial guide and then att your account in settings instead. I agree that they should just ask you instead but the above way has worked ever since that feature was intruduced in 2.2.
Sorry for the bump but I'm having the exact same issue.
Just rooted the phone and after all apps were restored I tried downloading apps and keep getting that error.
I already did a factory reset several times and nothing. Just tried skipping the setup and adding my google accounts later but I'm still getting the same error :X
Anyone has any idea how to fix this problem? Do I have to return my phone?
It's been driving me crazy..
there's a Nexus Prime?
oscillik said:
there's a Nexus Prime?
Click to expand...
Click to collapse
Pretty sure the OP meant Galaxy Nexus.. which is what I have a problem with right now
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
---------- Post added at 11:20 AM ---------- Previous post was at 11:06 AM ----------
ckurtm said:
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
Click to expand...
Click to collapse
I seem to have managed to fix this now. I popped my sim into my old android phone, I noticed that the apn settings being used on old phone are different to those GN has setup by default for my network provider. I just copied those through to the new phone and market works again . Hope this helps someone.
Having the same issue also. I'm on Telus in Canada and the APN settings are the same on my old phone. I have done a factory reset and am still having this issue. Please help!
Are you guys rooted? If you are it could be the ROM your using?
Sent from my Galaxy Nexus using xda premium
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Mnemoch said:
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Click to expand...
Click to collapse
You are right. It's the weirdest problem I've seen but somehow it just fixed itself.. Apps install fine now (too bad I didn't know that before doing a million factory resets and deleting my settings)
Figured it out. I had to clear the proxy address in my apn settings
Sent from my Galaxy Nexus using xda premium
seems my Service Provider's settings where blocking downloads esp the Proxy... hmmmm
I've had this problem since yesterday, Market wont download over wifi or data network, messages 'Error while processing payment' or '... could not be downloaded due to error'
I'm running a stock GSM nexus and have tried clearing the market data and rebooting but no luck, I'd rather not have to do a factory reset if I can avoid it.
Any ideas anyone?

[Q][Oddball] Google Wallet Can't Add Prepaid

Hello
I recently got my Galaxy Nexus and I am trying to use Google Wallet but running into a problem I haven't seen yet (A search revealed 1 other person with the problem but was able to resolve by wiping data from the app. This didn't work for me.)
I am running 4.0.4 AKOP build 29. I am unlocked and rooted. Wallet version 1.1-R52v7.
The app installs just fine. I have it linked to my google account. However, I cannot add a Google Prepaid card. It attempts to add for ~ 1min, then says, "Error adding card. Try again later."
I tried uninstalling / reinstalling. I tried the previous version. I also tried wiping the data from the app itself. Nothing has worked so far
Can someone point me in the right direction?
Thanks in advance.
Anyone? I'm very anxious to use GWallet!
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Any Proof? I have seen many reports of Rooted Users having it work just fine?
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Click to expand...
Click to collapse
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
RobbieCrash said:
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Click to expand...
Click to collapse
I am located in the US. I also don't have the option to add funds because it will not allow me to add a prepaid card.
vk2bea said:
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
Click to expand...
Click to collapse
I have this banner. I simply used superSU to get rid of it, so the phone it thinks it does not have root. However, with/without superSU it still does not allow me to add a prepaid card
Can anyone else shed some light on this?
Anyone? I'm so close I can feel it!
Mine does the same. Idk wtf is going on. It worked before on my other nexus.
Sent from my Galaxy Nexus using XDA
So I called Google, they connected me to the money network. Guy took a quick look. It is something on their end nothing to do with my phone. He can see my IMEI trying to activate but erroring out.Was escalated to T2 tech support and I am waiting on a phone call back.
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
impass3093 said:
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
Click to expand...
Click to collapse
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
brmayhem said:
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
spaceman860 said:
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Click to expand...
Click to collapse
I can open the app just find. It initializes, lets me sign in, make my PIN code, just not add a prepaid card. And I have wiped the data from in the app multiple times trying to get it to work
mattyb65 said:
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
Click to expand...
Click to collapse
Me too, I want this working so bad! Hopefully T3 tech support can help me out. I feel like all that they need to do is reset/unblock/do something, with my IMEI number on their end.
Does anyone else have any ideas?
24hr bump
impass3093 said:
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
Click to expand...
Click to collapse
A while back I flashed a ROM to my Nexus S that corrupted my nv_data.bin file which in turn changed my original IMEI to Samsung's generic's. (004999010640000)
After that happened I was unable to re-use Wallet because Money Network's service will not allow that IMEI to work in their system, for obvious reasons.
Check the IMEI on your phone's back cover or box and compare it to the one in your Android's system. Hopefully they match. There's no solutions for the Nexus S currently. You'd have to send it back to Samsung. Good luck.
This happened to me even after Google fixed the provisioning of the Prepaid Card. I just kept Removing and Adding the Card. Eventually, after a couple of days it fixed itself. Try Resetting the App, Deleting Data, uninstalling, and then re-installing.
Money network finally got it working for me. I believe they did a master reset. It now works
Sent from my Galaxy Nexus
How do I contact Money Market? I am having the same exact issue.

Amazon app store and JB 4.2

Since upgrading to JB 4.2 the Amazon app store keeps having me authenticate periodically. I assume that this is related to the JB update, but I haven't seen anyone else mention this issue. Particularly when accessing Tweetcaster Pro is when I see the issue start, but then no other app works correctly.
Just for some background, I wiped my phone yesterday with 4.1 and then installed 4.2. I have the latest version of the app store and have tried clearing cache/data, uninstalling, reinstalling. No help.
So I'd like to know if anyone else is seeing this or if it is just me.
Thanks
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
WiredPirate said:
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
Click to expand...
Click to collapse
Thanks. I figured that was the case. I would just be more at ease knowing I wasn't alone.
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Same here - driving me freaking crazy
You may have to redownload the Appstore apk, there seems to be one with a new layout now.
Sent from my Galaxy Nexus using Tapatalk 2
It kept asking me to sign in and when I did it was saying wrong password even though I knew it was right. I only had about 3 paid apps for free that I still used so I just uninstalled them and purchased from the play store and uninstalled the amazon app store.....haven't "bought" a free app in like 3 months...the selection is getting to be crap
Sent from my Nexus 7 using Tapatalk 2
turdbogls said:
haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
Ain't that the truth.
Johnassel said:
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Click to expand...
Click to collapse
Sorry for you, but glad to hear it. I ended up calling them today and they hadn't heard of any issues. I suspect they know now.
I'm getting the same thing too although my login credentials actually work. The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
I completely wiped my phone before upgrading to 4.2 and Amazon App store and Verizon FiOS Mobile Remote are the only two apps with issues.
I have the same issue with Forum Runner. Every time I close the app I get signed out and need to re-login every time I open it back up. So annoying but I'm guessing its a 4.2 update thing. I've deleted it and re-downloaded it and it made no difference.
Sent from my cell phone
turdbogls said:
..haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
I know that feel, I just uninstalled it altogether.
WiredPirate said:
I know that feel, I just uninstalled it altogether.
Click to expand...
Click to collapse
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
pwc realtor said:
The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
Click to expand...
Click to collapse
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
coreyva said:
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
Click to expand...
Click to collapse
I've read that in the past, but it's never been true for me. I use TubeMate from Amazon and dont need the Amazon Market installed to do so.
Having the same issue with the app store. Just got off the phone with amazon and they are aware of the problem and are working on a fix now
coreyva said:
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
Click to expand...
Click to collapse
Ouch! I just logged in to my Amazon account and saw all the "Nexus 7 xx" devices that were registered.
Thanks for the heads up. I deregistered all the new devices.
This worked for me
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Bishop Scientifics said:
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Click to expand...
Click to collapse
seems like it does not work for me.
still working for you?
Yeah it does add a new device each time... I have 7! Deleted 6 of them... still same problem.

(Google Wallet) Tap & Pay Setup Failed

help Tap & Pay Setup Failed i reinstalled and contacted Google about iSSUE.. DOES ANYONE KNOW OF FIX?
So if within the Wallet app you goto "Settings" then "About" does it say "Tap and pay" "NfcPaymentSetupFailure: 11"?
If so, there are a number of people having that issue including me. I've filed tickets with Google but haven't gotten any solutions yet.
Wallet used to work for my device however a couple months back it stopped and the NFC part never started working again.
It says UNAVAILABLE (NFCPAYMENTSETUPFAILURE:1)
Mine says the same message. It means youre locked out from the secure element. You will never have tap and pay on that phone.
The only solution is to bring it to sprint, show them the problem, and tell them your secure element is broken.
Uninstall wallet updates and the message will day "secure element not responding E00"
Sent from my SPH-L900 using XDA
m4xwellmurd3r said:
Mine says the same message. It means youre locked out from the secure element. You will never have tap and pay on that phone.
The only solution is to bring it to sprint, show them the problem, and tell them your secure element is broken.
Uninstall wallet updates and the message will day "secure element not responding E00"
Sent from my SPH-L900 using XDA
Click to expand...
Click to collapse
Is this confirmed? Because Google Wallet support has stated nothing of this sort to me is my correspondence with them. Granted, I they did not ask about the info on the "About" screen, but I've been back and forth with them quite a bit and it's never come up.
Strange, because Wallet worked just prior to the last official update for me. No other changes -- did not change ROM, recovery, or anything else.
Sent from my SPH-L900 using Tapatalk 4
I know this question isnt really related but didnt want to start a new thread. Is there any alternative to google wallet? I look in play store but all I see is money manager apps nothing that allows transactions through the like a debit?
moose1313 said:
I know this question isnt really related but didnt want to start a new thread. Is there any alternative to google wallet? I look in play store but all I see is money manager apps nothing that allows transactions through the like a debit?
Click to expand...
Click to collapse
There's nothing quite like Google Wallet, but there a number of other mobile payment apps available -- Level Up, Wallet (Pay with Square), Paypal mobile app -- each had a relatively small install base as far as merchants go. Most merchants that use these services seem to be smaller cafés, etc.
Sent from my SPH-L900 using Tapatalk 4
downsouthballa said:
help Tap & Pay Setup Failed i reinstalled and contacted Google about iSSUE.. DOES ANYONE KNOW OF FIX?
Click to expand...
Click to collapse
I'm on cm10.2 nightly and this is what I did to get it to work. Go to app settings, go to wallet, force stop, clear data and cache, restart wallet app and set it up again, setup tap and pay.... It should work. It just worked for me.
---------- Post added at 11:52 PM ---------- Previous post was at 11:52 PM ----------
m4xwellmurd3r said:
Mine says the same message. It means youre locked out from the secure element. You will never have tap and pay on that phone.
The only solution is to bring it to sprint, show them the problem, and tell them your secure element is broken.
Uninstall wallet updates and the message will day "secure element not responding E00"
Sent from my SPH-L900 using XDA
Click to expand...
Click to collapse
Mine said the same and I was able to get it to work by doing the steps I mentioned.
This has not worked for me. I have tried reinstalling, with and without power cycles, including battery pulls, multiple times. I wonder if this could have anything to do with being rooted, having avast security, or something of that nature.
Sent from my GT-N5110 using Tapatalk 4
mevensen said:
This has not worked for me. I have tried reinstalling, with and without power cycles, including battery pulls, multiple times. I wonder if this could have anything to do with being rooted, having avast security, or something of that nature.
Sent from my GT-N5110 using Tapatalk 4
Click to expand...
Click to collapse
I am rooted, running cm10.2 with avast security and those steps are what worked.
DarkManX4lf said:
I am rooted, running cm10.2 with avast security and those steps are what worked.
Click to expand...
Click to collapse
Unfortunately, I just tried you steps again (not reinstalling) with the same results. Oh well.
I think my next step would be to wipe the phone and start from scratch to see if that will work...
Like I stated code 1 is the secured element locking you out. The damn thing id buggy and some people have had it lock them for no reason.
Mine happened because I factory reset before ckearing the data from wallet.
If when you fladh back to stock unrooted and its still broken, bring it to sprint and show them the error (on the stock un updated version)
Sent from my SPH-L900 using XDA
I got this with the new update. I reset the app, rolled back updates, set it up and then upgraded and am fine.
Ha! I never had an issue setting it up after the new change. Everything went through fine, however using it yesterday my transaction failed. Reason it said it failed was because tap n pay wasn't set up nor was there a card selected. Stupid thing is the app shows tap n pay is set up n I do have a card selected. Never had an issue on the old wallet..
Sent from my SPH-L900 using xda app-developers app
I was worried, tap-n-pay wouldn't set up earlier, couldn't use wallet at a store wh n it had worked previously on this install of this rom. (synergy) After reading this thread, I checked and I got the code 11 thing, thought maybe I was f*cked with the secure element. But a quick clear data/cache and a force stop, restart the app, all seems fine. Says I'm ready to tap-n-pay. Cool.
Sent from my calculator watch.
I started getting this after 4.3 upgrade
I am going to attempt a fix file I used a while back I think for S3 I had but it is labelled JBWALLETFIX so it might work or help. I shall let yall know what comes of this. It worked for a long while and then a few days ago when I did the 4.3 update....I get this error. I called and escalated a ticket with Google but doubt they care. More to come. If the zip works I will post it.
Success....Apply this....Fixed!
Apply this zip in recovery and it fixes the problem. I think perhaps there may be some weird issue with updates they did recently and being rooted because the lady asked me "are you rooted?" and I lied and said NO I think some apps do look at root but wtf is with the OS all of a sudden breaking if I give it SU access? I did Unix admin and that should not occur at all. Simply gives a person access to system files. Sure if you delete something essential...you bork it. Anyhow here is the file
photolarry said:
Apply this zip in recovery and it fixes the problem. I think perhaps there may be some weird issue with updates they did recently and being rooted because the lady asked me "are you rooted?" and I lied and said NO I think some apps do look at root but wtf is with the OS all of a sudden breaking if I give it SU access? I did Unix admin and that should not occur at all. Simply gives a person access to system files. Sure if you delete something essential...you bork it. Anyhow here is the file
Click to expand...
Click to collapse
I can confirm that this works! Just cleared cache and dalvik, flashed it, nfc apk fc once, once boot had finished up I launched wallet, it failed once tried again and got the message that it was setting up, no more fail, thanks!,
Sent from my SPH-L900 using Tapatalk 4
If you have NFC issues
jocarog said:
I can confirm that this works! Just cleared cache and dalvik, flashed it, nfc apk fc once, once boot had finished up I launched wallet, it failed once tried again and got the message that it was setting up, no more fail, thanks!,
Sent from my SPH-L900 using Tapatalk 4
Click to expand...
Click to collapse
I had some NFC fc issues (could have been old modules, 4.3 modules, was unsure...) but determined if I use 4.1.2 version of the files which I attached to this....should be all good.
---The two APK files go into /System/app
---The three .so files go into /System/lib
use favorite file explorer to do that manually and reboot
photolarry said:
I had some NFC fc issues (could have been old modules, 4.3 modules, was unsure...) but determined if I use 4.1.2 version of the files which I attached to this....should be all good.
---The two APK files go into /System/app
---The three .so files go into /System/lib
use favorite file explorer to do that manually and reboot
Click to expand...
Click to collapse
That seems to have fixed it. Thanks.
Sent from my SPH-L900 using Tapatalk 2

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
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Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
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Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
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I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
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Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.

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