Hi all,
I got my Nexus Prime today. I'm quite impressed, but it has a problem that's driving me mad.
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to! Anyway, this failed part way through and none of the apps actually installed.
Since owning this device a few hours ago I cannot install anything through the Android market at all. I keep getting told that the download failed due to an error, but nothing further.
I've tried rebooting the handset but nothing appears to be able to be downloaded.
I can download from other sources, for example I downloaded the Swype installer and that installed fine, from the Swype website (Swype states it's not compatible with this handset!)
I'm not sure if this is a general bug or if there's something wrong with my individual handset but it would be interesting to see if anyone else has this problem?
Hi I had this problem too, unfortunately clearing cache and data from Market doesn't do anything (at least for me), I had to do a factory reset, worked for me and my friend who also had the same problem.
Damn, after an evening of customising my handset I was hoping not to have to do that.
So it appears we've discovered an issue with this handset.
Yep, that fixed it.
Annoying though..............
AndroidUK said:
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to!
Click to expand...
Click to collapse
The way to avoid that is by skipping the initial guide and then att your account in settings instead. I agree that they should just ask you instead but the above way has worked ever since that feature was intruduced in 2.2.
Sorry for the bump but I'm having the exact same issue.
Just rooted the phone and after all apps were restored I tried downloading apps and keep getting that error.
I already did a factory reset several times and nothing. Just tried skipping the setup and adding my google accounts later but I'm still getting the same error :X
Anyone has any idea how to fix this problem? Do I have to return my phone?
It's been driving me crazy..
there's a Nexus Prime?
oscillik said:
there's a Nexus Prime?
Click to expand...
Click to collapse
Pretty sure the OP meant Galaxy Nexus.. which is what I have a problem with right now
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
---------- Post added at 11:20 AM ---------- Previous post was at 11:06 AM ----------
ckurtm said:
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
Click to expand...
Click to collapse
I seem to have managed to fix this now. I popped my sim into my old android phone, I noticed that the apn settings being used on old phone are different to those GN has setup by default for my network provider. I just copied those through to the new phone and market works again . Hope this helps someone.
Having the same issue also. I'm on Telus in Canada and the APN settings are the same on my old phone. I have done a factory reset and am still having this issue. Please help!
Are you guys rooted? If you are it could be the ROM your using?
Sent from my Galaxy Nexus using xda premium
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Mnemoch said:
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Click to expand...
Click to collapse
You are right. It's the weirdest problem I've seen but somehow it just fixed itself.. Apps install fine now (too bad I didn't know that before doing a million factory resets and deleting my settings)
Figured it out. I had to clear the proxy address in my apn settings
Sent from my Galaxy Nexus using xda premium
seems my Service Provider's settings where blocking downloads esp the Proxy... hmmmm
I've had this problem since yesterday, Market wont download over wifi or data network, messages 'Error while processing payment' or '... could not be downloaded due to error'
I'm running a stock GSM nexus and have tried clearing the market data and rebooting but no luck, I'd rather not have to do a factory reset if I can avoid it.
Any ideas anyone?
Related
Hi i have a problem with HOX and google play. When i try to download some apps it says error 500. I have tried to clear cache but it is still happening and i tried it in my old phone and there was no problem. Thanks
Sent from my HTC One X using Tapatalk 2
re-set up APN
i just did a factory reset but it doesnt work. i will try to re set the APN and i will let you know the result thanks.....
I'm using Virgin Mobile Network in France and I have the same error.
Even reset the phone don't work. (so don't waste your time with this)
With the same google account it works with Wifi or with another carrier, so my carrier would be the problem, I called them but It seems the skills of Virgin Mobile France tech team are very low.
I hope future will show me the opposite
Herc.
Yes i had same problem with you but now is working again,just try delete the proxy number you should be ok
Sent from my GT-P7500 using Tapatalk 2
TANKX
This fixed my issue. Win.
A big thanks! I did a reset of my APN and this fixed my issue.
08123369698 said:
Yes i had same problem with you but now is working again,just try delete the proxy number you should be ok
Sent from my GT-P7500 using Tapatalk 2
Click to expand...
Click to collapse
Thnks broo:good:
Blackmind81 said:
A big thanks! I did a reset of my APN and this fixed my issue.
Click to expand...
Click to collapse
How do I go about resetting my APN? I'm having the same issue. Maybe you could post a link that tells me how to go about it? I'd be happy with just that really.
http://lmgtfy.com/?q=android+reset+apn
I have this issue on my Nexus 7 when trying to download the latest Asphalt 7: Heat update. Since it doesn't have 3G I can't reset the APN... any other ways?
Edit: Uninstalling and then reinstalling Asphalt 7 seems to be working, it's at least downloading now.
That's a tip to anyone else having this issue on a non-3G device. Also, I just realized this is in the One X subforum, sorry about that. I just saw the thread title on Google and figured it was the right place to post this.
Resetting my APN worked for me, thanks!
Another solution
This worked for me Using Omegas ROM on my SGS III :
Wipe Cache
Wipe Dalvik Cache
Fix Permisions
Hope it helps somebody
Clear play store data & wipe dalvik cache
Google problem..
From what I'm reading it's a google problem.. I have the same problem "AT THE SAME TIME" on my tablet and my mobile... maybe my isp, my router,
I can't post links.. but the problem it's fixed now.. How you say? A super ultra fast call to my ISP.. they switched the channels frecuency.. (Yes, I could have done that.. but I was intrigued why on the same devices at the same time.. but NO.. if on my cell phone I used the 3G (it's from other company) So I started thinking.. maybe the gateway, proxy.. etc. you name it..
So the problem was with the wifi channel.. don't ask me.. I'm just posting this for those trying everything.. and this one.. worked for me. (On both devices)
ps. of course, I can't be sure if they did something else... that's what they told me.. edit: A closer look to the router.. told me.. that they in fact DID something else.. because it's the same channel.... !!!
Dear forum, I am at my end here. I've been searching all day (Luckily I had a day off!) but I cannot find the sollution to my problem. So I came here, in a last hope of finding the person who can solve this issue.
This is what happened, in every detail, so no clues are left uncovered.
I had an unlocked-rooted Galaxy Nexus GSM with android 4.0.2 (yakju) my provider is Tele2 (Netherlands). I got the message that a OTA version of 4.0.4 was released a while ago. So when I said "Yes, install this" it would give me an error when installing (android w/ a red exclamation mark) so I tried to ignore it. But every day, multiple times a day, a screen would pop up asking me to update my phone.
Today I gave in. I downloaded the new toolkit (7.0) from here and got on with my business. After backing up I installed the stock version of the newest release, build: IMM76I. after the initial set up (wifi, apn) I rooted the 4.0.4 again for my future root-access-needing apps to properly run. When I booted back into my phone, that's when all hell broke loose.
I was on WIFI, and all seemed well, apps were installing because of it backing up all "my apps" from the Play store. but suddenly it stopped updating at skype. so I wanted to check out what was happening in the store. I opened the store but it just kept loading. I checked my browser, and it couldn't load anything, just said it kept on loading. "Maybe a quick reboot will suffice" And so I did.
This time also, apps would start to download, but after a few seconds, the downloading would freeze again. I disconnected from wifi and tried the browser, to no effect, same problem. I waited reaaal long, and the store gave me error 495. so I checked it out, it said it was a cache problem, so I deleted my cache and rebooted.
Now, it did not start redownloading my apps, but my browser worked, I could open the store, browse it, check my apps, everything was fine, besides the fact that it was pretty slow. anyways. I now had to back up all my apps manually. No problem? YES PROBLEM. the very moment I started updating my apps again, the downloads froze and the browser stopped working etc.. back at the start.
Now here I am, having my phone only partially updated, unable to download my apps back. does anyone know how to solve this? Am I looking over something that is extremely obvious? Or is it something maybe many of you experienced with 4.0.4(.2 I guess)?
I hope one of those many people here on the forum can help me with this!
With my friendly greetings,
Kevin Nijmeijer
Go to settings and find the play store in your app list. Hit it and erase cache and clear data.
"Long is the way, and hard, that out of hell leads up to light."
Did you verify the MD5 hash of your download? Really sounds like something is up.
Also have you tried any other radios (the google factory images dont always come with the most optimal radio for your area)
EDIT: Oh and not sure if this is relevant but with my unlocked/rooted GNex I have found that when flashing ROMs it sometimes loses my APN settings for my mobile network. I googled my providers APN settings and found them easily but without them i have no data
joshnichols189 said:
Go to settings and find the play store in your app list. Hit it and erase cache and clear data.
"Long is the way, and hard, that out of hell leads up to light."
Click to expand...
Click to collapse
Thank you for replying, but I mentioned that I already did so, and this had no effect, after clearing cache and data, I still cannot download apps from the Store
Simply Biscuits said:
Thank you for replying, but I mentioned that I already did so, and this had no effect, after clearing cache and data, I still cannot download apps from the Store
Click to expand...
Click to collapse
Sorry didn't see that. Might want to reflash
"Long is the way, and hard, that out of hell leads up to light."
euhw....
WoodroweBones said:
Did you verify the MD5 hash of your download? Really sounds like something is up.
Also have you tried any other radios (the google factory images dont always come with the most optimal radio for your area)
EDIT: Oh and not sure if this is relevant but with my unlocked/rooted GNex I have found that when flashing ROMs it sometimes loses my APN settings for my mobile network. I googled my providers APN settings and found them easily but without them i have no data
Click to expand...
Click to collapse
Thank you for the reply, but I did not understand half of it (my bad!) What is MD5 hash? And what do you mean Radio?
I too lost my APN settings, but I always add them, first thing on the list whenever I get a new phone or a new ROM
Last resort
joshnichols189 said:
Sorry didn't see that. Might want to reflash
"Long is the way, and hard, that out of hell leads up to light."
Click to expand...
Click to collapse
Thank you, I guess if I don't have a sollution by tomorrow, that will be my last resort.
Simply Biscuits said:
Thank you for the reply, but I did not understand half of it (my bad!) What is MD5 hash? And what do you mean Radio?
I too lost my APN settings, but I always add them, first thing on the list whenever I get a new phone or a new ROM
Click to expand...
Click to collapse
MD5 hash is basically a check to verify that your downloaded file is 100% the same as the original. I rarely do it myself and have never had an issue but these issues sound like something might not have been right.
When I say radio you can actually flash just the radio of your phone (affects your mobile data connection) and you can try other kernels which affect the Wi-Fi portion to see if either of those help.
I assumed when you said unlocked and rooted that you had unlocked/rooted the phone but I see you used a toolkit. If you read up on how to manually flash you can find out how to flash just the radio (where are you located? Can probably find the optimal radio by searching the forums here)
Dumb question but have you tried factory reset?
Sent from my Galaxy Nexus using XDA
Thanks everyone!
Everyone thank you for contributing! After reïnstalling I could use the market over network! (still having some wi-fi issues though, but I probably already found a sollution for that) It seems it actually WAS a bad download, so I did a factory reset, locked it, then did everything over from scratch and now it works!
I will look for my optimal radio here on the forums, I'm in the Netherlands, Utrecht, so maybe someone can point me to it via P.M.
For the rest, the problem of this topic is found, it was a bad download, so to fix this issue, just reset and reïnstall!
Thanks everyone a heap for helping out!
Case closed!
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
What color are you signal bars? Grey = No connection to Google, Blue = Connection to Google
Try clearing data for the Google Framework
Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.
Galloway said:
Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.
Click to expand...
Click to collapse
And which ROM is this?
DirtyOldMan said:
And which ROM is this?
Click to expand...
Click to collapse
He's running Liquid Smooth 2.5 as stated in the first sentence.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Galloway said:
Signal bars are blue both on wifi and on data with good signal. I just tried clearing Google Services Framework... No go still unfortunately. Thanks for the suggestion however.
Click to expand...
Click to collapse
Reflash the gapps/addons
KorGuy123 said:
He's running Liquid Smooth 2.5 as stated in the first sentence.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks
I will try refreshing Gapps when I get a chance but the thing that has me puzzled is why my stock rooted N7 is doing the same thing. I can't help but think it is an issue with my account or something. I haven't changed any settings recently that I know of. if it was just a Gapps issue I would have thought it would be isolated to just my SGS3. It isn't likely a location issue as my Wife's tablet is working fine.... Definitely confused...
Again thanks for any and all suggestions
Galloway said:
I will try refreshing Gapps when I get a chance but the thing that has me puzzled is why my stock rooted N7 is doing the same thing. I can't help but think it is an issue with my account or something. I haven't changed any settings recently that I know of. if it was just a Gapps issue I would have thought it would be isolated to just my SGS3. It isn't likely a location issue as my Wife's tablet is working fine.... Definitely confused...
Again thanks for any and all suggestions
Click to expand...
Click to collapse
And all of these are connected to your WiFi?
Remove and Re-add your google account on the affected devices.
Just to try I added my wife's account into Google now and tried voice searching with her account from my N7 and it didn't work either. It works from her tablet. I think this means it is not a ROM issue but rather a settings or similar issue. I will try a Gapps refresh later to see what happens. If anyone else has experienced this regardless of whether there is a fix I'd be curious to know. if others have I may submit it to Google. if it is just a weird issue for me I'd rather try working through it.
Galloway said:
Just to try I added my wife's account into Google now and tried voice searching with her account from my N7 and it didn't work either. It works from her tablet. I think this means it is not a ROM issue but rather a settings or similar issue. I will try a Gapps refresh later to see what happens. If anyone else has experienced this regardless of whether there is a fix I'd be curious to know. if others have I may submit it to Google. if it is just a weird issue for me I'd rather try working through it.
Click to expand...
Click to collapse
Gapps won't fix it... it's 2 devices... bear with me I need to narrow it down....
---------- Post added at 09:52 AM ---------- Previous post was at 09:51 AM ----------
Check PM, sending you my GTalk, add me, so we can chat.
SGS3 wifi or data (LTE mainly) the N7 and TF300T are wifi only...
Galloway said:
SGS3 wifi or data (LTE mainly) the N7 and TF300T are wife only...
Click to expand...
Click to collapse
Check you PM... I sent you my gtalk... add me... you can chat at gmail.com
Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
I've been having this problem too with an HTC One on a Sense-based custom ROM, and a HTC Evo 4G LTE both stock and custom. I've found better success uninstalling the updates to the Google Search app though it's still slower than it used to be. Some more people have talked about it here... http://forums.androidcentral.com/go...-google-moment-while-online-voice-typing.html
Doesn't seem like there's much of a solution or acknowledgment by Google that there's a problem.
I fixed the issue!! On a hunch I decided to delete my Google account from the phone completely. I then booted to recovery and cleared cache and dalvik. Rebooted and added my Google account back in... it is now working as it used to. If anyone else is having the issue I would recommend trying this and see if it helps you as well.
Almost forgot but I'd really like to thank everyone who contributed ideas and thoughts!
I just verified this fixed my N7 as well!
Thanks
Galloway said:
I fixed the issue!! On a hunch I decided to delete my Google account from the phone completely. I then booted to recovery and cleared cache and dalvik. Rebooted and added my Google account back in... it is now working as it used to. If anyone else is having the issue I would recommend trying this and see if it helps you as well.
Click to expand...
Click to collapse
thanks it worked for me.....
Easier solution
Galloway said:
I'm running Liquid Smooth 2.5 and have just found that anytime I try and use voice search the microphone icon glows as if it is recognizing but as soon as it goes to search it just errors out with "Cannot reach Google at the moment". Has anyone else encountered this and are there any suggested fixes? I found some threads of making sure the device date and time is correct. It is. Interestingly I just tried on my rooted stock N7 and same thing... Yet I also just tried on my wife's Asus TF300t and it is working properly... I've checked all google account settings I can think of and can't see anything abnormal.
Thanks in advance for any help.
Click to expand...
Click to collapse
My impression from searches on Google's forums is that this is a fairly prevalent problem. I don't know what causes it, but I've seen it on S4s, too. I just wanted to add that, anecdotally, I tried clearing the cache (though not dalvik) and removing the Google account, to no avail; however, I found a much simpler solution:
Settings, My Device, Language and input
Change Voice recognizer from Google to something else (in my case Samsung powered by Vlingo)
(Optional) Change Voice recognizer back to Google
This resolved the issue for me, please let me know if it works for others (I don't need a thumbs-up or anything, I'm honestly just curious if it's that simple and we're making it out to be more difficult.)
jacksonpeebles said:
My impression from searches on Google's forums is that this is a fairly prevalent problem. I don't know what causes it, but I've seen it on S4s, too. I just wanted to add that, anecdotally, I tried clearing the cache (though not dalvik) and removing the Google account, to no avail; however, I found a much simpler solution:
Settings, My Device, Language and input
Change Voice recognizer from Google to something else (in my case Samsung powered by Vlingo)
(Optional) Change Voice recognizer back to Google
This resolved the issue for me, please let me know if it works for others (I don't need a thumbs-up or anything, I'm honestly just curious if it's that simple and we're making it out to be more difficult.)
Click to expand...
Click to collapse
This solution didn't work for me...but I solved the problem by cleaning cache / data and doing a "force stop" of Google Search :laugh:
tia08 said:
This solution didn't work for me...but I solved the problem by cleaning cache / data and doing a "force stop" of Google Search :laugh:
Click to expand...
Click to collapse
Whatever works, I guess!
For some reason I can't get Google Music to actually download anything to my phone. I'm trying to do an offline playlist for when I'm travelling and don't want to use 4g. This has worked on multiple devices I've had in the past, so I don't think I'm doing anything wrong. What's odd is, it won't stream music either unless I allow it to use 4G. I've reset my router and modem, restarted the phone, cleared the app data and cache and signed in again. Nothing I seem to do works and I'm getting irritated. These are songs I uploaded to and/or purchased from Google Music. Also, I do have data connectivity to everything else I can think of, work email, gmail, facebook and the internet as a whole are all working on the phone. Any thoughts or ideas would be appreciated!
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
Ravok said:
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
Click to expand...
Click to collapse
I have this EXACT same issue. I can mark my playlists or radio stations for offline download, but if the checkbox for 'download on wifi only' is ticked, it never downloads.
The same thing happens with google photos and auto upload. If I have it set to upload on wifi only, it never happens. So the problem is very similar, but only with this device. My nexus 5, and Nexus 7 don't have this issue. So it's likely software, but I just can't figure out what it would be. I really don't want to do a factory reset and have to set everything up again. Maybe there's some HTC software messing it up?
Summary of issue:
ONLY happens in google music and google photos
only happens when set to 'download(or upload) on wifi only'
Only happens on the htc one m8
Issue does not occur on nexus 5, or nexus 7.
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
Ravok said:
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
Click to expand...
Click to collapse
Mine worked well when I first set everything up, but that was because it defaulted to uploading over mobile networks. I usually set it to upload on wifi only when charging, and google music downloads over wifi only. Ever since I set them to wifi, they don't sync properly. If I switch them back to use the mobile network, everything works fine. I'm so annoyed with this. I tried running a logcat and it didn't seem to offer too much info that I could notice. I switched back to the dalvik runtime from art with no change. The next step is a factory reset, but I'm not sure that's going to help me.
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
Ravok said:
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
Click to expand...
Click to collapse
I'm fairly certain support isn't going to be useful. They're going to suggest a handful of unrelated things to try, then they're going to have you do a factory reset. I'm NOT using lookout security. That was the first thing I disabled. I don't need that crap on my phone lol. I could technically do a factory reset now, I just don't want to spend my free time at work today reinstalling and setting up all my apps and settings.
Yeah, I don't really think support would be useful either. I thought about tweeting at @HTC or @HTCUSA about it, but they'd probably do the same thing as support. I do have Lookout turned on, figured it was worth a thought if you did as well. I would take the time to do the factory reset today while at work but am prepping for a major DR test so I'm just flat out not going to have the time, plus I don't want to mess up my exchange account etc lol
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Click to expand...
Click to collapse
Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Click to expand...
Click to collapse
I don't have any corporate apps installed that would enforce policies. No.
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
Ravok said:
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
Click to expand...
Click to collapse
I'll be sure to do that. Do you have 2-step authentication installed by any chance?
InGeNeTiCs said:
Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
I don't have any corporate apps installed that would enforce policies. No.
Click to expand...
Click to collapse
InGeNeTiCs said:
I'll be sure to do that. Do you have 2-step authentication installed by any chance?
Click to expand...
Click to collapse
Nope, I haven't set up two factor. :-\
Ravok said:
Nope, I haven't set up two factor. :-\
Click to expand...
Click to collapse
Factory reset didn't fix it. Ugh. This is a deal breaker for me! I've only had the phone for 3 days, but I don't want to return it...
I contacted HTC to see what they can offer as far as extra help...I'll keep you posted.
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
Ravok said:
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
Click to expand...
Click to collapse
Well I'll clear that up by saying a factory reset isn't going to fix it. It's a software issue.
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
Ravok said:
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
Click to expand...
Click to collapse
I highly doubt it's an issue with wifi because it works fine. I could surf the internet all day and it would just work. Yet, auto upload, and downloading songs in play music doesn't work. Super annoying. I'll probably give it a try tonight/tomorrow and see how it goes though.
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
Ravok said:
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
Click to expand...
Click to collapse
I'll swing by there when I get a chance. If I can get a replacement, I'll take it. But I really don't think the device is the issue. Something is amiss here.
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
No, I have the international H815. I've had it for a couple of months and this just started happening yesterday.
Do you perchance have Garmin Connect installed, and talking to a Garmin device?
hmm... no.. I don't... (this sounds like a game of Guess Who).
My son was getting the same problem on his S3.. but associated it with Spotify. Once he uninstalled the app, the problem went away.
I did have Spotify... but uninstalling did nothing.
Just went through phone looking for 'bluetooth' stuff. Have uninstalled Fitbit, LG Health, IFTTT,
All smart settings are off.
Restarted,,, waiting for error.
I'm suspecting it will work ok... for a while.
I'm now wondering if this is a manifestation of this problem, as the OP was getting the same message in his log as I am seeing. If so this is pretty grim. I use the phone to listen to music and podcasts in the car all the time, so if this is going to keep happening then it's severely impacting my use of this phone. I guess we can only hope that LG come good with a software update that will address this, unless someone else has a workaround?
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
sladflob said:
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
Click to expand...
Click to collapse
Yes it's done it since day one when I got it (about a week ago) once I did a factory reset I set it up as a new phone and downloaded my apps from the play store, the only thing I didn't try was streaming music without any apps installed and just using Google play music to steam music via Bluetooth, without doing that it's hard to tell if it's a lg issue or a 3rd party app that is causing it
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
sladflob said:
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Click to expand...
Click to collapse
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
CWSB said:
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
Click to expand...
Click to collapse
have you guys maybe trackID installed? for me bluetooth was off but i had this problem that bluetooth has stopped and uninstalling trackID solved it.
maybe i could help you
No TrackiD for me.
I seem to be able to make the error appear when I'm scrolling down Facebook news feed.
No error when Bluetooth is off.. but that's not an option for how I use my phone.
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
If I do a factory reset will I lose root? Thanks in advance
Sent from my VS986 using Tapatalk
sladflob said:
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
Click to expand...
Click to collapse
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
CWSB said:
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
Click to expand...
Click to collapse
bkrickles said:
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
Click to expand...
Click to collapse
No, I was on stock Telstra modified firmware
use logcat to track the issue, it can be caused by bad data from apps, usually if you wipe the data it can be solved
try clear the bluetooth settings, it can be corrupt data
Factory reset, and restored from full LG Backup.
Haven't seen the issue for a couple of days.
I had this problem and found out the cause was Spotify, I uninstalled it and re-installed it and havent seen the issue for over a week now
The problem came back after a couple of weeks.. and is just constant.. even when factory reset back to stock and no apps installed.
Rooted phone. Froze 'Android Staten Webview'...believe issue resolved.