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My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Nobody has tried to fix it and if you take a look at the slide mechanism you'll see why, there is no way to tighten it.
Texted while driving
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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Click to collapse
I had this issue on two of the first Epics within the first 30 days. It was disappointing how they could have those issues on such a large number of phones. I didn't come across any solution while looking for one. If you can get it replaced somehow, and get one that doesn't wobble, try for that.
Sent from my SPH-D700 using XDA App
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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Click to collapse
I took mine to the sprint store and I watched the tech disassemble my whole phone. He tried to tighten the mechanism but it didn't help at all. So I started talking to him about the problems I've been having about not being able to update my PRL or profile and the poor battery life I've been having since updating to EC05 and ended up ordering a replacement. It will be a refurb but I decided to roll the dice and hope that I get a phone that isn't as bad as my phone when it comes to screen wobble. Drives me crazy when I have the phone closed and it teeters like an unstable table when I'm using the touch screen.
I bricked my phone 2 days ago and got a new replacement for free and no more wobble
my old one wobbled like crazy which i had since it came out and one of the first people to get it..
So the newer builds definitely have improved sliders
i can confrim this cause all my family has epics and non of theme wobbled like my first phone and they all got them like 4 to 6 months after it came out
my new phone doesnt wobble at all now
my old one did even tho i never dropped it or i was never rough with it
the new one is great
Looks like you got a new refurb one
good luck and hopefully no wobble
Mines woobled out the box. I always bought htc phones and this is my first non htc phone. And let me tell you something. Htc phones wooble more and lcd screen fail all the time. So I didn't get bothered at all by the epics slight wooble.
Sent from my SPH-D700 using Tapatalk
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
I gave up on trying to get replacements. The one I have now has a wobble but hasn't gotten any worse than the day I opened it.
I don't use cases, but I tried one at the store and it actually stopped the wobble. Get a case as a workaround?
Nickdroid86 said:
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
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Within a couple of months my screen would wobble from front-to-back when open. It hasn't gotten any worse and I've had my Epic since a week after release here in the U.S. I honestly wouldn't worry about it too much, especially since there's not much you can do about tightening it.
I heard if you get a new epic that will fix your problem.
I must have gotten lucky. I've never had wobble problems and even after dropping it multiple times without a case it is still perfect : )
Sent from my SPH-D700 using XDA App
Hi, Everyone! This is my first post on here but I have spent the better part of the last week reading all the different threads. Yesterday my Samsung Epic 4G decided to go a little insane on me. It was working eprfectly fine (especially for a 2 year old phone) when all of a sudden my power button seemed to start cyling and the power off screen kept popping up and the volume keys did the same. I turned the phone off and even tried taking the battery out and giving it a rest but the problem persisted.
Another issue was that some of the numbers no longer worked correctly. The even numbers both on the touch screen and keypad would dial
"2468" instead of the corresponding number; very weird! The phone had never been rooted or modded at all. Well I was able to get into the phone after figuring out a way to input my passcode with the faulty numbers and I performed a hard reset. The phone is back to completely stock but the power button and camera button do nothing. The volume up button works well but the volume down (besides lowring the volume) button causes google search to pop up and then a bunch of letters and numbers to be typed in both the google search bar and in the message of box of the last person I texted. I can still use the phone by opening the key pad to wake the screen up and I can text and call fine as long as I don't touch the Volume Down button. Also, battery life is ridicolously low. I am up for upgrade but don;t really feel like upgrading to the S3 just yet. Sorry for the long post. I know it is against forum policy but I wanted to get the whole story out there. So here is what I am looking to do:
I want to root the phone and install one of the roms to maybe eek out a couple more weeks out of it. Again it works ok now, just the sliding out of the keypad and lack of power button sucks. The phone boots up if I take the battery out and put it back in wihtout touching the power button.
I have read up on Odin and that looks somewhat straightforward. Just trying to see what you think is my best course of action. Again, I do not have a power button working or camera button and a faulty Volume Down Button. Maybe I can do the whole slip in the battery while holding "1" to get it into download mode? This will be my first time rooting a phone so any help is great and appreciated. Thanks and again, sorry for the really long post!
I forgot to mention that the phone is currently running on Gingerbread 2.3.6. This may or may not make it more difficult to root.
Did the phone get wet at all? Use it in the rain?
Sent from my PantechP4100 using xda premium
kennyglass123 said:
Did the phone get wet at all? Use it in the rain?
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
was thinking this as well
It actually got wet about 1.5 years. I threw it in rice for about a week and never had any issues. The phone has never frozen or had issues the past year and a half. Yesterday it was in the kitchen charging (with a samsung charger but not one for this phone specifically) and it started doing the whole power button/power off screen flashing. I was able to get it in download mode earlier today but i don't know about recovery mode since the power button is dead. Maybe I should root it to see if its a hardware issue?
Edit: I forgot to mention that the phone gets really really hot while charging as well in the area above the battery. Hopefully nothing short-circuited.
It could take a while before the corrosin gets bad enough to affect your phone. I dropped a phone in the toilet once, and it was over 2 years before it crapped out. Took it apart and it looked like an old Chevy wheel well inside.
Sent from my SPH-D700 using Tapatalk 2
frostedunit said:
It could take a while before the corrosin gets bad enough to affect your phone. I dropped a phone in the toilet once, and it was over 2 years before it crapped out. Took it apart and it looked like an old Chevy wheel well inside.
Sent from my SPH-D700 using Tapatalk 2
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Click to collapse
That is a good point. I never thought of that. It was also in the kitchen which was humid and hot as ever yesterday. Do you think any kind of root or rom could help me squeeze a little bit of life out of my old phone.
Raymos24 said:
That is a good point. I never thought of that. It was also in the kitchen which was humid and hot as ever yesterday. Do you think any kind of root or rom could help me squeeze a little bit of life out of my old phone.
Click to expand...
Click to collapse
Doubtful. If you're hardware's screwed, so are you.
Sent from my SPH-D700 using Tapatalk 2
So I left the phone alone for a couple days with the battery out. I go to turn it on today and it worked perfectly. Then after about 5 minutes the power button stopped working again, but everything else is ok. No random letters and numbers and the volume buttons work as well. Now, I'm kind of lost as to what to do. I do have a parts phone, same one as this. Maybe I need to replace the power button? It clicks and everything and even worked for a couple minutes but now is non-functional again.
If you're reading this, you're probably having a problem with your phone screen flickering rapidly for a few seconds, then the phone shutting off. Fear not though, this is not a result of a bad flash!
CHECK YOUR BATTERY!
Yes, that is right, your battery. Feel for any bulges, set it up on a countertop and look at it from the side, spin it on your counter, something.
If it is bulging, call Sprint or Samsung immediately, because your battery is defective, and you don't want it exploding in your pocket!
Now, the reason I'm posting this, is I've searched the internet thoroughly, and have not found one single bit of information on the screen flicker problem, but reading a bit up on batteries, I came up to this conclusion, and I was right, so I decided to alert my fellow XDA members. Stay safe guys.
Also: If your power button does not turn on your phone for one push, then you may have a problem with the power button;the power button or anything else not working, other than charging and screen flicker is not related and you may have a defective phone.
I'll update this later with how it went at the Sprint SAR Center, but I definitely need a new battery.
Edit 9/1/12: Had to send battery to Sammy since the Sprint corporate store wanted to charge me $45. Battery should get here in about 2 weeks. D:
Edit 9/2/12: I visited a Sprint store yesterday to try to get my phone checked out to see about the power button, and it's definitely broken. I had to talk them into replacing the phone rather than fixing it. I also got a white one, too.
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
SAShady said:
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
F3L1XZS said:
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
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Click to collapse
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
SAShady said:
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
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Click to collapse
Tried two already. .-. A corporate and a regular store. Maybe it's just everyone in Miami is a douche :laugh:
This just started happening to me a few days ago, but my battery isnt swollen.
I just came to the general section to ask if this happened to anyone else. I just requested a replacement battery Sprint yesterday. Not only did I experience the screen flickering and constant shutdowns after about 1 hour, but my battery was bulging so bad that it barely fit in the phone. I hadn't thought about opening the phone to check the battery until the phone started smelling like it was burning.
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
enzomtrx said:
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
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Click to collapse
Good luck with that! I came in, and they were all like "$45 since u don't haz inshuranse, lol fuk u"
Well, not exactly like that, but something similar. Anyways, I called Samsung, and they were nice about it, asked me to ship it in, and they pay everything, and also went ahead and ordered an OEM battery and charger from Amazon, but I'm screwed because they're both taking at the very least a week.
slvrap1 said:
This just started happening to me a few days ago, but my battery isnt swollen.
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Keep your eye on it mate, as soon as it's hard to put on the back cover, it's begun.
This is good to know so you can get it fixed quickly
This is wild. I thought there was something deteriorating within my ROM over the past few weeks. It's been getting more sever. Just before typing this, my battery had died and now it will boot to the lock screen and freeze. I noticed things like the battery icon and service icon completely disappear and reappear. This is all new on type of the other issues described in this thread. I'll be calling Sprint first thing in the morning.
this is good info .. I was starting too wonder if I had done something when I flashed a new rom on ...
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
DanCandy said:
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
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Click to collapse
If you have any way of checking if the phone is also messed up, do, and if it is, you should go out and exchange the phone for $35. My power button is completely dead, which I thought was somehow related to the battery, but it wasn't. So every time I want to turn the phone on, I gotta pull the battery, and it starts up for me, since I guess the button is stuck. I got mine September 20th of last year, so my upgrade isn't till July, and I'd rather pay 35 dollars and use this thing till Monday, than to use it till July or even worse, not have a phone at all while Sammy figures out what to do with it. Plus, the guy at the store hooked me up with a white one.
Sent from my SPH-D710 using xda app-developers app
cob11341 said:
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
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Click to collapse
Try three weeks to a month. LOL. Apparently it takes "5-7 business days" to spin a battery on a counter...
Sent from my SPH-D710 using xda app-developers app
Yep, took 4 days to get there, and 7 days just to look and a bulged battery and another 3 because they "want to make sure" is fu**ing frustrating lol. Even a pack of amputated monkeys can see the battery being defective ...
after updating to FH13 through Kies, whenever I have GPS on and may 3G data on my phone would do a quick restart to the 4G logo bootup. all this within 15 seconds. it is not the full restart where you see the Samsung Galaxy S2 in the beginning the and 4G logo animation.
this seems to happen only when my GPS is on and maybe 3G data, had occurrences with 3G only not 4G.
I have a few batteries for sale if you are interested
Sent from my EVO
UPDATE: Phone was replaced at the nearest service center free of charge, no questions asked. :highfive:
My phone took a fall today from about mid-chest height. I didn't think anything of it as it was in a case and the screen is unblemished, but a few minutes later I noticed it wouldn't turn on. I pulled the battery a few times, tried the three-finger salute while connected to power and it's showing no response. It does get a bit warm after a few minutes of having the battery in it, though. I'm pretty sure it's done for but if anyone has any suggestions for getting it to power up, I'm all ears!
In life, was obviously rooted and ran AOKP. In death, it's as beautiful as the day I bought it cosmetically speaking. No signs of liquid or physical abuse of any kind. Is it even worth it trying for the warranty replacement? "I woke up this morning and my phone won't power on, I dunno what happened?!?" Or should I not even bother and just take the $200 to the face for insurance to replace it? I'm just looking for some opinions. Thanks all! :highfive:
Medlock87 said:
My phone took a fall today from about mid-chest height. I didn't think anything of it as it was in a case and the screen is unblemished, but a few minutes later I noticed it wouldn't turn on. I pulled the battery a few times, tried the three-finger salute while connected to power and it's showing no response. It does get a bit warm after a few minutes of having the battery in it, though. I'm pretty sure it's done for but if anyone has any suggestions for getting it to power up, I'm all ears!
In life, was obviously rooted and ran AOKP. In death, it's as beautiful as the day I bought it cosmetically speaking. No signs of liquid or physical abuse of any kind. Is it even worth it trying for the warranty replacement? "I woke up this morning and my phone won't power on, I dunno what happened?!?" Or should I not even bother and just take the $200 to the face for insurance to replace it? I'm just looking for some opinions. Thanks all! :highfive:
Click to expand...
Click to collapse
No blemishes and it doesnt power on?
WARRANTY
"I woke up this morning and my phone wont turn on."
-did you drop it or damage it?
"nope, take a look, not a scratch or mark on the moisture detector"
how can they not warranty it?
I'd try it. If it won't turn on at all, won't show anything on the screen, i seriously doubt they could hold the idea of it being rooted or using a custom ROM against you. Actually.... they can't even really use the idea of it being rooted against you, since rooting is legal per the DMCA.... so i think you'd be alright trying for a warranty replacement.
seriously, its not like they will send it to the forensics lab for deep analysis of the installed software
Ha. Thanks guys, I will try this on Tuesday as I've been stucking working overtime well past the time the stores close. I'll update in a couple days!
I bricked my old SGS2 while flashing CM9 wouldn't power open. Called in a replacement. As long as it doesn't turn shouldn't be a problem.
Sent from my SAMSUNG-SGH-I747 using xda premium
If all else fails, you should be able to flash stock back onto it even if you cant see the screen. If it heats up, I assume that it is powered on but you just cant see it. I would suggest using a USB dongle from ebay to force it into download mode and then Odin it back to stock. Even if this is not necessary, I would still suggest you get yourself one of the Usb Jigs to have around just in case in the future.
did you guys bought additonal monthly warranty from AT&T or is there a factory warranty from Samsung for 1 year period since purchased date?
Absolutely they will replace it. You don't even need acting skills for this trust me
jefferson9 said:
Absolutely they will replace it. You don't even need acting skills for this trust me
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Click to collapse
You all were right, I brought it into the repair center and they didn't even ask questions about how it happened or anything. I was in and out in like 10 mins. Now..where's that no trip flash counter root thread? Lol I miss AOKP already.
Dev stickies
Sent from my SGH-I747 using xda premium
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
IceCatraz said:
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
Click to expand...
Click to collapse
I'm no expert but when that happened to my phone I had it replaced. Turned out to be a faulty power button...
Sent from my SPH-D710 using xda premium
I was thinking about it, but I'm certain it's out of warranty. My contract expires this November, so I'm really hoping that's not the case.
It's your phone a year old or older?
Do you still have the original battery?
Pp.
sent from a jellybean filled epic touch.
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
IceCatraz said:
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
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Click to collapse
You can definitely try changing the battery, but also if you have insurance on your phone you should be able to call sprint and have them exchange it. I did it not too long ago and I had my phone since day one. I'm positive that my warranty was expired but I still had insurance on it. They sent me another one 2 days later.
Sent from my SPH-D710 using xda premium
I would definitely say yes, you need a new battery!
Amazon is your best bet. Anker makes a good battery.
Pp.:beer:
sent from a jellybean filled epic touch.
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
IceCatraz said:
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
Click to expand...
Click to collapse
To be honest they didn't even charge me..lol. All I did was call sprint, told them that my power button wasn't working,they asked if it had any water damage. I told them it didn't and she asked if I had insurance,told her I did and she simply said no problem, asked for my address and said you'll have another device in 2 to 3 days. Received it in 2 days returned the other one no questions no fee..
Sent from my SPH-D710 using xda premium
From Amazon about $12.00 plus shipping. Samsung Epic 4G Touch 1800 mAh Standard Battery ..
Pp.
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.
My phone started that 3 days ago. Power button failed. I have 8 batteries so it wasnt that. Id put battery in and it would boot up without touching button. Then power off. I had insurance send new one. They gave me new not refurb and it works day and night difference better than old one
Sent from my SPH-D710 using Tapatalk 2
I'm most definitely sure it's your power button going broke.
Battery issues usually make your phone flicker like auto brightness is adjusting before shutting off. And so on.
A battery issue wouldn't make your phone reboot by itself when touching the power button.
My friend use to have power button issues like what the OP stated. I told her, her case is causing it(she had one of those cases that block the power button and volume button with rubber) we took the case off left the phone alone for a day and the power button worked correctly. I since have cut out the rubber to her case.
Sorry about the long post
I've known 6 ppl with the E4gT in the past 3 months that have Power button issues. I usually can spot them now.
Sent from my SPH-D710 using xda app-developers app
Seems a lot of people are having power and battery related issues. I've had my e4gt for around a year and my battery is going out. Had 2 ordered today so hopefully no more problems. Lay your battery down flat on the table if it's bulged or misshapen then it's bad. They're only like 10 bucks on ebay.
Sent from my SPH-D710 using xda premium
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
CylonWolf said:
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
Click to expand...
Click to collapse
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/. No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to . No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I believe my power button is going out too. It does the rebooting cycle like others have mentioned and simply rubbing my finger across the button (without pushing it) will cause the phone to turn on and off.
I currently don't have insurance on my phone. Sprint sent out an email a couple of weeks ago about Insurance Open Enrollment. Anyone know if I can enroll now and turn around and take my phone in for repair (unrooted of course)?
Thanks
There was a thread on the power button issue on the Sprint.com forums, and a poster claimed he didnt pay anything for the repair and didnt have insurance (I guess because its apparently a known/common issue now). I figured with the open enrollment it might be worth $8 just to make sure Im covered, although apparently you have to wait 3 days after you signup (Jesus waited 3 days, so I guess I can too huh?). If its a known issue with the phone that is apparently at least somewhat common, I see no reason Id have to pay $50 to have it fixed.
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
dbldown768 said:
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
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Click to collapse
My reboots started happening earlier this week. I'm running the JB GB08 rooted leaked release. I called Sprint this morning and added the insurance coverage since open enrollment runs through the end of March. I plan on taking the phone into Sprint over the weekend after I reinstall the office ICS release build.