UPDATE: Phone was replaced at the nearest service center free of charge, no questions asked. :highfive:
My phone took a fall today from about mid-chest height. I didn't think anything of it as it was in a case and the screen is unblemished, but a few minutes later I noticed it wouldn't turn on. I pulled the battery a few times, tried the three-finger salute while connected to power and it's showing no response. It does get a bit warm after a few minutes of having the battery in it, though. I'm pretty sure it's done for but if anyone has any suggestions for getting it to power up, I'm all ears!
In life, was obviously rooted and ran AOKP. In death, it's as beautiful as the day I bought it cosmetically speaking. No signs of liquid or physical abuse of any kind. Is it even worth it trying for the warranty replacement? "I woke up this morning and my phone won't power on, I dunno what happened?!?" Or should I not even bother and just take the $200 to the face for insurance to replace it? I'm just looking for some opinions. Thanks all! :highfive:
Medlock87 said:
My phone took a fall today from about mid-chest height. I didn't think anything of it as it was in a case and the screen is unblemished, but a few minutes later I noticed it wouldn't turn on. I pulled the battery a few times, tried the three-finger salute while connected to power and it's showing no response. It does get a bit warm after a few minutes of having the battery in it, though. I'm pretty sure it's done for but if anyone has any suggestions for getting it to power up, I'm all ears!
In life, was obviously rooted and ran AOKP. In death, it's as beautiful as the day I bought it cosmetically speaking. No signs of liquid or physical abuse of any kind. Is it even worth it trying for the warranty replacement? "I woke up this morning and my phone won't power on, I dunno what happened?!?" Or should I not even bother and just take the $200 to the face for insurance to replace it? I'm just looking for some opinions. Thanks all! :highfive:
Click to expand...
Click to collapse
No blemishes and it doesnt power on?
WARRANTY
"I woke up this morning and my phone wont turn on."
-did you drop it or damage it?
"nope, take a look, not a scratch or mark on the moisture detector"
how can they not warranty it?
I'd try it. If it won't turn on at all, won't show anything on the screen, i seriously doubt they could hold the idea of it being rooted or using a custom ROM against you. Actually.... they can't even really use the idea of it being rooted against you, since rooting is legal per the DMCA.... so i think you'd be alright trying for a warranty replacement.
seriously, its not like they will send it to the forensics lab for deep analysis of the installed software
Ha. Thanks guys, I will try this on Tuesday as I've been stucking working overtime well past the time the stores close. I'll update in a couple days!
I bricked my old SGS2 while flashing CM9 wouldn't power open. Called in a replacement. As long as it doesn't turn shouldn't be a problem.
Sent from my SAMSUNG-SGH-I747 using xda premium
If all else fails, you should be able to flash stock back onto it even if you cant see the screen. If it heats up, I assume that it is powered on but you just cant see it. I would suggest using a USB dongle from ebay to force it into download mode and then Odin it back to stock. Even if this is not necessary, I would still suggest you get yourself one of the Usb Jigs to have around just in case in the future.
did you guys bought additonal monthly warranty from AT&T or is there a factory warranty from Samsung for 1 year period since purchased date?
Absolutely they will replace it. You don't even need acting skills for this trust me
jefferson9 said:
Absolutely they will replace it. You don't even need acting skills for this trust me
Click to expand...
Click to collapse
You all were right, I brought it into the repair center and they didn't even ask questions about how it happened or anything. I was in and out in like 10 mins. Now..where's that no trip flash counter root thread? Lol I miss AOKP already.
Dev stickies
Sent from my SGH-I747 using xda premium
Related
My evo's screen started flickering earlier and then went completely off. I pulled the battery and the phone comes on, button lights work, i hear sound, i get calls but the screen wont turn on at all. Is there any way to fix this i am not under sprint TEP warranty and would really like to solve this issue asap.
i flashed cm7 7.0.2 this morning if that information helps. anyone?? PLEASE?!!!
Try taking out the battery, putting it back in and hold Volume down and power, see if it boots into recovery.
Nope. wont even boot into recovery. screen is completely unresponsive. any other suggestions?? i just called sprint and placed TEP on my account. when can i take it in since it was just placed on my account today??
You can take it in now, shouldn't matter. The only requirement they have is you be in the first 30 days of the device. I have even seen people in sprint stores suggest adding it right there to get a new phone and then telling the customer to call later and have it removed.
sent from my locked EVO via tapatalk
i actually got it to reboot in rcovery. (screen didnt turn on but i can read out the menus under a very bright light) i wiped EVERYTHING except the sdcard and now the phone wont turn on at all. the charging light wont even come on when connected to the charger. does this have to do me wiping the battery stats??
wow. threads like this annoy me. ROOTING YOUR PHONE HAS NOTHING to do with a hardware failure. if the phone is less than 1 year old. then it is covered under the warranty. you do NOT HAVE to pay a damn dime. don't let them tell you that. contact HTC directly and inform them that your backlight on the evo has failed. Let them know even when you restart it, the screen doesn't light up how it should. If they can't see the screen to see root, then all good. lol. but the fact is that root can't cause that issue. HOWEVER, SADLY. you won't have root again until they release the unlocked bootloader. sorry!
Btw, why the hell would you wipe the phone? WHY WOULD you wipe everything? lol. wow. take the battery out and charge it in a third party charging unit out of the phone. What is with people and wiping the battery stats? does ANYONE EVEN KNOW WHAT THAT MEANS!?
Wipe ONLY IF you are sending it back to HTC so people don't get your personal information. and take the SDCard out and back it up and format it and put it back into the phone.
Bro chill the **** out will ya??? thanks for the 1st paragraph but **** u for the second. Comments like yours annoy the **** out of me, helpful with a bit of prick on the side. Anyway it was a defective battery causing the issue. I went to sprint ( almost got hustled by the technician who claimed my motherboard was damaged) purchased a new battery and voila!
Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran good for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then 2 days ago I woke up to my phone with a purple tinted screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay. (I charge it every night so it was charging when this happen)
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT to see if that would fix my issue. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of time for spelling and size of this post)
enp82003 said:
Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran go for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then one day I woke up to my phone with a purple screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of hand for spelling and size of this post)
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Click to collapse
I'd say use odin to bring it back to stock unrooted. If you are still having problems with it, then it's probably a hardware issue and will likely persist. However, my experience with people at sprint who are smart and actually know what they are doing either don't mind if you have it rooted or have rooted phones themselves. They have a machine that they plug it into and if it is rooted, it won't damage your phone, but it will give a whole lot of weird errors. Good luck!
Super Fast reply! thank you! I am so sad because Calkulin's E4GT is such an amazing ROM! I hate to lose it. Would they be able to replace the motherboard at the repair shop? because it seems like the device is overheating alot. No processing are running but mainly when its plugged in.
Definitely just take it in and see what they say .. if they find a problem Sprint repair center will fix/ replace it for you.
Well I took it to the sprint repair center today and the guy told me that it's due to my my hot spot service that i am suppose to be paying for.
I told him i don't even use that feature it just came with the ROM but he said he was sure this is what was causing the issue.
He said he could do a hard reset on my phone but other then that i am out of luck
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
demonlordoftheround said:
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
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Yeah, I gotta agree, if that was in fact the problem here, I doubt your phone would be the only one doing this stuff. Shoot, I actually use hot spot app and mine has never acted like that.
Yeah think the company told him to blame stuff on that because they are not getting my $30 a month for the hot spot feature. So far phone hasn't really been acting up just the red LED been staying on 24/7 but i went in to setting and disabled it.
Sorry for double posting just wanted to give you guys a update
Saturday my phone did the thing where the screen would not turn on.
I drove right to my sprint repair shop and sat down with a over weight female tech.
This was our convo
me: "Hi, My phone's screen is not turning on and the phone has been acting really weird when the screen is on.The last tech said
this was because it was rooted and the wifi hot spot THAT I DON'T USE made the battery over heat but the heat is clearly
coming from the top right as you can feel"
tech: "WEELLLL did you know i could refuse to look at the phone if its rooted according to our policy?"
me: "Well what time do you close, because I will unroot it and put stock back on it and bring it back within the hour"
tech: "please sign these papers to get a replacement......"
I left feeling really annoyed. It's nice having empty threats throw at you by ass hole techs who think they are the ****.
I do not want anything for nothing i pay for my service and use root for titanium backup. Blah well glad to get my replacement either way.
Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!
In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.
hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
Click to expand...
Click to collapse
Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
Click to expand...
Click to collapse
Nice! When did you buy it from them?
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
kurczynski said:
Nice! When did you buy it from them?
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Click to collapse
I bought it back in March when they had it for $465.
tenchir said:
I bought it back in March when they had it for $465.
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Click to collapse
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
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Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
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Click to collapse
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
Click to expand...
Click to collapse
hmmmmm might be worth a shot
kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
Click to expand...
Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.
kurczynski said:
hmmmmm might be worth a shot
Click to expand...
Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
Click to expand...
Click to collapse
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
Click to expand...
Click to collapse
Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU
Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2
I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.
If you're reading this, you're probably having a problem with your phone screen flickering rapidly for a few seconds, then the phone shutting off. Fear not though, this is not a result of a bad flash!
CHECK YOUR BATTERY!
Yes, that is right, your battery. Feel for any bulges, set it up on a countertop and look at it from the side, spin it on your counter, something.
If it is bulging, call Sprint or Samsung immediately, because your battery is defective, and you don't want it exploding in your pocket!
Now, the reason I'm posting this, is I've searched the internet thoroughly, and have not found one single bit of information on the screen flicker problem, but reading a bit up on batteries, I came up to this conclusion, and I was right, so I decided to alert my fellow XDA members. Stay safe guys.
Also: If your power button does not turn on your phone for one push, then you may have a problem with the power button;the power button or anything else not working, other than charging and screen flicker is not related and you may have a defective phone.
I'll update this later with how it went at the Sprint SAR Center, but I definitely need a new battery.
Edit 9/1/12: Had to send battery to Sammy since the Sprint corporate store wanted to charge me $45. Battery should get here in about 2 weeks. D:
Edit 9/2/12: I visited a Sprint store yesterday to try to get my phone checked out to see about the power button, and it's definitely broken. I had to talk them into replacing the phone rather than fixing it. I also got a white one, too.
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
SAShady said:
Oh thank God, happens less than an hour after full charge, screen flickers, then LOS, then dies, if i reboot, it says battery fully discharged. Then as soon as i plug it in, it's fully charged again
EDIT: Took to Sprint, problem confirmed, spun the battery on the counter, replaced no questions asked
Sent from my SPH-D710 using xda premium
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Click to collapse
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
F3L1XZS said:
By any chance do you have insurance? I took it to Sprint, and they told me it was $45 since I had no insurance, so I kindly declined. ._.
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Click to collapse
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
SAShady said:
I do, but they didn't even ask. Try another store
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Tried two already. .-. A corporate and a regular store. Maybe it's just everyone in Miami is a douche :laugh:
This just started happening to me a few days ago, but my battery isnt swollen.
I just came to the general section to ask if this happened to anyone else. I just requested a replacement battery Sprint yesterday. Not only did I experience the screen flickering and constant shutdowns after about 1 hour, but my battery was bulging so bad that it barely fit in the phone. I hadn't thought about opening the phone to check the battery until the phone started smelling like it was burning.
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
enzomtrx said:
Woke this morning to find my wife's phone untouchably hot after being plugged in all night and the battery is bulging. Sprint better replace this no questions asked.
Sent from my HTC One S using xda premium
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Click to collapse
Good luck with that! I came in, and they were all like "$45 since u don't haz inshuranse, lol fuk u"
Well, not exactly like that, but something similar. Anyways, I called Samsung, and they were nice about it, asked me to ship it in, and they pay everything, and also went ahead and ordered an OEM battery and charger from Amazon, but I'm screwed because they're both taking at the very least a week.
slvrap1 said:
This just started happening to me a few days ago, but my battery isnt swollen.
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Click to collapse
Keep your eye on it mate, as soon as it's hard to put on the back cover, it's begun.
This is good to know so you can get it fixed quickly
This is wild. I thought there was something deteriorating within my ROM over the past few weeks. It's been getting more sever. Just before typing this, my battery had died and now it will boot to the lock screen and freeze. I noticed things like the battery icon and service icon completely disappear and reappear. This is all new on type of the other issues described in this thread. I'll be calling Sprint first thing in the morning.
this is good info .. I was starting too wonder if I had done something when I flashed a new rom on ...
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
DanCandy said:
I called Sprint yesterday and they too told me since I didn't have insurance that it would cost $35 to bring it in for a tech to look at.
If it is just the battery, I ordered another from Amazon. If it is the phone, then I'll have to suck it up. I got this phone the DAY it came out, Sept. 16, 2011.
Needless to say I'm hoping it's only the battery.
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Click to collapse
If you have any way of checking if the phone is also messed up, do, and if it is, you should go out and exchange the phone for $35. My power button is completely dead, which I thought was somehow related to the battery, but it wasn't. So every time I want to turn the phone on, I gotta pull the battery, and it starts up for me, since I guess the button is stuck. I got mine September 20th of last year, so my upgrade isn't till July, and I'd rather pay 35 dollars and use this thing till Monday, than to use it till July or even worse, not have a phone at all while Sammy figures out what to do with it. Plus, the guy at the store hooked me up with a white one.
Sent from my SPH-D710 using xda app-developers app
cob11341 said:
2 weeks without a replacement battery, I'm getting frustrated at Samsung lol
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Click to collapse
Try three weeks to a month. LOL. Apparently it takes "5-7 business days" to spin a battery on a counter...
Sent from my SPH-D710 using xda app-developers app
Yep, took 4 days to get there, and 7 days just to look and a bulged battery and another 3 because they "want to make sure" is fu**ing frustrating lol. Even a pack of amputated monkeys can see the battery being defective ...
after updating to FH13 through Kies, whenever I have GPS on and may 3G data on my phone would do a quick restart to the 4G logo bootup. all this within 15 seconds. it is not the full restart where you see the Samsung Galaxy S2 in the beginning the and 4G logo animation.
this seems to happen only when my GPS is on and maybe 3G data, had occurrences with 3G only not 4G.
I have a few batteries for sale if you are interested
Sent from my EVO
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
IceCatraz said:
My phone seems to have some kind of issue. Starting this morning, my phone rebooted twice without me doing much of anything to it - I clicked the power button to check the time, and doing so caused the phone to reboot. I waited for it to reboot, and when I clicked the power button again, it rebooted once more.
Now, whenever I click the power button, the phone won't wake. I can wake the phone and use it normally by pressing the volume keys, but I can't put the phone back to sleep. My phone is still randomly turning off and rebooting as well. Right now, it's off and I can't turn it back on because the power button isn't responding. I have to plug it into the computer/wall to actually turn it on. Does anyone know what's going on?
At first I thought it was a faulty power button, but I've no idea what to think now. I'm running Calks E4GT 3.
For the time being, I'm using Smart Screen Off, which is working great. I can live with this, but my phone is still likely going to reset, and I have no idea why.
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I'm no expert but when that happened to my phone I had it replaced. Turned out to be a faulty power button...
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I was thinking about it, but I'm certain it's out of warranty. My contract expires this November, so I'm really hoping that's not the case.
It's your phone a year old or older?
Do you still have the original battery?
Pp.
sent from a jellybean filled epic touch.
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
IceCatraz said:
It is. I've had my phone since November 2011. I do still have the original battery, though the battery is pretty much shot. It had overheated (it was charging underneath some comforters), but a few days later the battery came back on, and I've been using it ever since. I'll get a new battery, but do you think that's what the problem is?
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You can definitely try changing the battery, but also if you have insurance on your phone you should be able to call sprint and have them exchange it. I did it not too long ago and I had my phone since day one. I'm positive that my warranty was expired but I still had insurance on it. They sent me another one 2 days later.
Sent from my SPH-D710 using xda premium
I would definitely say yes, you need a new battery!
Amazon is your best bet. Anker makes a good battery.
Pp.:beer:
sent from a jellybean filled epic touch.
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
IceCatraz said:
How much did that cost you? I might have insurance on it, but I have no idea. I remember replacing one of my previous phones and it costing $50.
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To be honest they didn't even charge me..lol. All I did was call sprint, told them that my power button wasn't working,they asked if it had any water damage. I told them it didn't and she asked if I had insurance,told her I did and she simply said no problem, asked for my address and said you'll have another device in 2 to 3 days. Received it in 2 days returned the other one no questions no fee..
Sent from my SPH-D710 using xda premium
From Amazon about $12.00 plus shipping. Samsung Epic 4G Touch 1800 mAh Standard Battery ..
Pp.
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.
My phone started that 3 days ago. Power button failed. I have 8 batteries so it wasnt that. Id put battery in and it would boot up without touching button. Then power off. I had insurance send new one. They gave me new not refurb and it works day and night difference better than old one
Sent from my SPH-D710 using Tapatalk 2
I'm most definitely sure it's your power button going broke.
Battery issues usually make your phone flicker like auto brightness is adjusting before shutting off. And so on.
A battery issue wouldn't make your phone reboot by itself when touching the power button.
My friend use to have power button issues like what the OP stated. I told her, her case is causing it(she had one of those cases that block the power button and volume button with rubber) we took the case off left the phone alone for a day and the power button worked correctly. I since have cut out the rubber to her case.
Sorry about the long post
I've known 6 ppl with the E4gT in the past 3 months that have Power button issues. I usually can spot them now.
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Seems a lot of people are having power and battery related issues. I've had my e4gt for around a year and my battery is going out. Had 2 ordered today so hopefully no more problems. Lay your battery down flat on the table if it's bulged or misshapen then it's bad. They're only like 10 bucks on ebay.
Sent from my SPH-D710 using xda premium
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
CylonWolf said:
Sounds like what Im experiencing is the power button issue as welll; phone wakes up on and off by itself, power button doesnt always wake up or put the phone to sleep (or brings up power menu), and random reboots. So assuming this is the case for me too, and with insurance, will I have any issues trying to get it fixed if my phone is rooted? Or just make sure I have unrooted my phone and made stock before I take it to Sprint and Ill have nothing to worry about it then?
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It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-power-button-repair/. No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
It is always best to go back to stock. They will likely charge you $50 for it though so it is actually cheaper to go to . No need to go back to stock with them and they do great work.
Sent from my SPH-D710 using xda app-developers app
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I believe my power button is going out too. It does the rebooting cycle like others have mentioned and simply rubbing my finger across the button (without pushing it) will cause the phone to turn on and off.
I currently don't have insurance on my phone. Sprint sent out an email a couple of weeks ago about Insurance Open Enrollment. Anyone know if I can enroll now and turn around and take my phone in for repair (unrooted of course)?
Thanks
There was a thread on the power button issue on the Sprint.com forums, and a poster claimed he didnt pay anything for the repair and didnt have insurance (I guess because its apparently a known/common issue now). I figured with the open enrollment it might be worth $8 just to make sure Im covered, although apparently you have to wait 3 days after you signup (Jesus waited 3 days, so I guess I can too huh?). If its a known issue with the phone that is apparently at least somewhat common, I see no reason Id have to pay $50 to have it fixed.
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
dbldown768 said:
****. This just started happening to me this morning. Phone was working just fine. I am just running stock rooted and now seems like everytime i try to turn off the screen the phone reboots. I have never dropped this phone. I dont have any insurance policy from sprint. Do you think there is anything they will do with this phone?
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My reboots started happening earlier this week. I'm running the JB GB08 rooted leaked release. I called Sprint this morning and added the insurance coverage since open enrollment runs through the end of March. I plan on taking the phone into Sprint over the weekend after I reinstall the office ICS release build.