just a FYI. its available. and its 199 without any mail in rebate.. should be seeing it in a couple days.. i tried to order their kickstand case but she said they dont have it in stock yet. also.. for all those who said the extra 10 dollars isnt a 4g tax is wrong.. the rep said herself that there is a extra 10 fee because the phone is 4g. so there you have it..
It's a "premium data" charge now because many phones without 4g get charged it also.
Unless you're like me on SERO-P, then it IS a 4g charge.
jok3sta said:
the rep said herself that there is a extra 10 fee because the phone is 4g. so there you have it..
Click to expand...
Click to collapse
Rep once told me that the fee was 'because the phone has a 1ghz processor and that makes it use more of the network'
With all due respect, if you believe a word these 'reps' say.... I don't know what to say to you.
As discussed a 10000000 times, it's not for 4g.
Period.
Go get a HTC Airrive and see if you get charged the fee.
You will. The end.
It really isn't a 4G tax, it's a smartphone tax. Go to the Sprint website and shop for a new plan using a 3G (not 4G) capable smartphone, and witness that the $10/mo premium data charge is still mandatory.
Edit: Whoa. Laaaaaaate.
talliwackr said:
It's a "premium data" charge now because many phones without 4g get charged it also.
Unless you're like me on SERO-P, then it IS a 4g charge.
Click to expand...
Click to collapse
Yah I'm also on sero P.. at first she was like " I see you are one our sero plan which is 40 dollars. This phone requires a 10 dollar 4g fee because the phone is a 4g capable device" but I told her i have the epic 4 g so I'm already paying it. What's funny is when I first connected with her, b4 I even ordered she said "I see your area doesn't have 4g. We are working on that". Lol.. hmmmm.
Tapatalkin' it from my Epic 3g
The 10 fee most definately started out as a 4g fee. You can tell me whatever you want.. its just because they could get 4g rolled out as quickly as they planned so they had to reevaluate the name of the fee.. and a lot of people were complaining of this. Here's a perfect example.. me and my girl both have sero.. she has a samsung moment I have an epic 4g and I pay 50 she pays 40.. all under my name.... both phones are android and use the same amount of data service.. difference? Mine is 4g
Tapatalkin' it from my Epic 3g
jok3sta said:
The 10 fee most definately startedout as a 4g fee. You can tell me whatever you want.. its just because they could get 4g rolled out as quickly as they planned so they had to reevaluate the name of the fee.. and a lot of people were complaining of this. Here's a perfect example.. me and my girl both have sero.. she has a samsung moment I have an epic 4g and I pay 50 she pays 40.. all under my name.... both phones are android and use the same amount of data service.. difference? Mine is 4g
Tapatalkin' it from my Epic 3g
Click to expand...
Click to collapse
True, the change was recent.
my input on this fee...
its definitely a 4g fee in my book... no matter how many times they tell you the $10 is for something different. now they call it a "premium data fee" when in all actuality this "premium data" is only required for 4g devices... they both coincide, they are one lol.
Kn0wBuddy said:
True, the change was recent.
Click to expand...
Click to collapse
Recent of as February.
puff601 said:
my input on this fee...
its definitely a 4g fee in my book... no matter how many times they tell you the $10 is for something different. now they call it a "premium data fee" when in all actuality this "premium data" is only required for 4g devices... they both coincide, they are one lol.
Click to expand...
Click to collapse
and again it should be noted that 3G-only devices are also required to pay the premium data fee. what you are saying was valid last year but has since been changed.
stringsci said:
Recent of as February.
Click to expand...
Click to collapse
Recent in the world of 24-month contracts, I guess. Not so recent in the world of actual smartphone development. Quite a contrast.
dead78 said:
and again it should be noted that 3G-only devices are also required to pay the premium data fee. what you are saying was valid last year but has since been changed.
Click to expand...
Click to collapse
thats only because sprint Effed up by having the fee in the first place.. and instead of stopping it completely and risk having thousands of people complain that they should get refunded because the already paid the fees, they are just going to blend it in with the regular plans, give it a politically correct name and say "there everyone happy?"
Funny the guy told me i have 30 days to return it and did i agree to those terms hmmmm did the 14 days not take effect yet? that or they got old notes but i agreed to 30 days so we shall see lol
rdcrds said:
Funny the guy told me i have 30 days to return it and did i agree to those terms hmmmm did the 14 days not take effect yet? that or they got old notes but i agreed to 30 days so we shall see lol
Click to expand...
Click to collapse
same here.. i just kept my mouth shut lol. at the end of the day its a verbal contract so they cant change it after the fact. we agreed to 30 days so that what we get
jok3sta said:
thats only because sprint Effed up by having the fee in the first place.. and instead of stopping it completely and risk having thousands of people complain that they should get refunded because the already paid the fees, they are just going to blend it in with the regular plans, give it a politically correct name and say "there everyone happy?"
Click to expand...
Click to collapse
When the fee first started sprint used the wording of this is for 4G but when people got outraged for having to pay for 4g and not have 4g sprint changed there toon.They just changed there story from 4g to how much the new 4g phones use data and this is what the 10$ charge was for.Then more people got mad so now they add it for all smartphones so they make more money and nobody can claim it was for 4g which in the start is what they told people.It is even in my notes on my account i was told that.
---------- Post added at 05:23 AM ---------- Previous post was at 05:21 AM ----------
Yeah but he had the $350 ETF right LOL half the other garbage i did not listen to.Since he tried to sell me the world besides the phone also.But i heard 30 days loud and clear
jok3sta said:
thats only because sprint Effed up by having the fee in the first place.. and instead of stopping it completely and risk having thousands of people complain that they should get refunded because the already paid the fees, they are just going to blend it in with the regular plans, give it a politically correct name and say "there everyone happy?"
Click to expand...
Click to collapse
I'm a new Sprint customer. I'd much rather get a 4G smartphone since the charge applies to all smartphones. Also, I'd much rather Sprint does well, continues their unlimited data stance which is now unique, and doesn't get bought out by Verizon. So I'm fine with it as a necessary evil. No, I don't like hidden charges, but I'll have them for phone service anyway. Until someone (and Sprint seems to be the company with the most compatible marketing stance) decides to go the "everything is data" route and just charge one price for everything with no funny business, that's the landscape we have to traverse.
rdcrds said:
Funny the guy told me i have 30 days to return it and did i agree to those terms hmmmm did the 14 days not take effect yet? that or they got old notes but i agreed to 30 days so we shall see lol
Click to expand...
Click to collapse
Maybe because the 14 day return policy doesn't take effect until the 16th? No idea.
Kn0wBuddy said:
I'm a new Sprint customer. I'd much rather get a 4G smartphone since the charge applies to all smartphones. Also, I'd much rather Sprint does well, continues their unlimited data stance which is now unique, and doesn't get bought out by Verizon. So I'm fine with it as a necessary evil. No, I don't like hidden charges, but I'll have them for phone service anyway. Until someone (and Sprint seems to be the company with the most compatible marketing stance) decides to go the "everything is data" route and just charge one price for everything with no funny business, that's the landscape we have to traverse.
Maybe because the 14 day return policy doesn't take effect until the 16th? No idea.
Click to expand...
Click to collapse
trust me. im not complaining at all. im still paying almost half of what other carriers are charging for a comparable plan.. no complaints here. I just wish sprint would be more straightforward about their **** you know.. SERO is the only thing keeping me with sprint..right now. my buddy loves to rub his verizon 4g in my face.. and its fast..( hes a former sero plan holder as well so hes trying to get me to cross over to the V side )
dead78 said:
and again it should be noted that 3G-only devices are also required to pay the premium data fee. what you are saying was valid last year but has since been changed.
Click to expand...
Click to collapse
yea now it is required for all smartphones but we all know this fee originated from the 4g data fee that was first required for 4g capable devices. im just pointing out sprint's shadyness recently... first the $10 fee fiasco... then the $350 etf, $8 tep, 14 day returns, new data cap, other fee increases and all that... seems like they are slowly following in at&t's footsteps lol. whats next sprint???
im also happy with my sero p but thats alot of changes sprint! due to fee changes and policy changes, my bill is almost twice as much as it was a year ago!
Is this topic really going to never end on XDA?
Seems like it's brought up every couple of weeks.
It's for all smartphones.
The reason for it in the beginning was because the Evo and Epic [the two original phones with it] were the most data intensive devices Sprint has ever sold up to that point.
You want unlimited data? Sprint has to charge more. [still cheaper than competitors]
I don't care what the reps have said from the beginning.
"It's for 4g"
"its because the phones have 1ghz processors"
"It's because the sky is blue"
It was never stated as a 4g fee.
mattykinsx said:
Is this topic really going to never end on XDA?
Seems like it's brought up every couple of weeks.
It's for all smartphones.
The reason for it in the beginning was because the Evo and Epic [the two original phones with it] were the most data intensive devices Sprint has ever sold up to that point.
You want unlimited data? Sprint has to charge more. [still cheaper than competitors]
I don't care what the reps have said from the beginning.
"It's for 4g"
"its because the phones have 1ghz processors"
"It's because the sky is blue"
It was never stated as a 4g fee.
Click to expand...
Click to collapse
This, now let's move on from this derailment of a thread. You want to talk about sprint fees, this isn't the right spot. You want to talk about the fact you can now buy the phone from telesales? OK.
Related
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
Click to expand...
Click to collapse
Call them back up, explain that the speeds ARE slow and tell them you can send screenshots of proof if they need you to prove it.
mattykinsx said:
Call them back up, explain that the speeds ARE slow and tell them you can send screenshots of proof if they need you to prove it.
Click to expand...
Click to collapse
I'll try that, do you think they make notes that i already called and what they told me.
redsoxfan320 said:
I'll try that, do you think they make notes that i already called and what they told me.
Click to expand...
Click to collapse
They notate the account but that's not really relevant here.
If you can prove that your speeds have been terrible with screenshots, they can't really argue with that.
redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
Click to expand...
Click to collapse
I get terrible connection speeds on my EVO everywhere...except when I am roaming on verizon!
I see you have a 2011 Macbook Pro 2011....I love mine, I have the 15".
mattykinsx said:
They notate the account but that's not really relevant here.
If you can prove that your speeds have been terrible with screenshots, they can't really argue with that.
Click to expand...
Click to collapse
Okay thanks, just wondering do you have any experience doing this or maybe know someone? Just looking for something assuring. But i guess i call them back now.
redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
Click to expand...
Click to collapse
http://www.ucan.org/telecommunications/wireless/material_adverse_clauses_in_cell_phone_contracts
"if a change we make to the Agreement is material and has a material adverse affect on you, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment."
If you were just switched from premier gold to silver like many people were, you might be able to use this clause to get out of your contract.
redsoxfan320 said:
Okay thanks, just wondering do you have any experience doing this or maybe know someone? Just looking for something assuring. But i guess i call them back now.
Click to expand...
Click to collapse
Although I am not currently interested in actually switching from Sprint [not really any companies with comparable rates nor a business philosophy that I could justify giving money to], they did extend a removal of any ETF fees to all my lines for this slow data issue, just in case.
ausch30 said:
http://www.ucan.org/telecommunications/wireless/material_adverse_clauses_in_cell_phone_contracts
"if a change we make to the Agreement is material and has a material adverse affect on you, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment."
If you were just switched from premier gold to silver like many people were, you might be able to use this clause to get out of your contract.
Click to expand...
Click to collapse
No because the Sprint Premier program is an added benefit not a requirement.
anthonyandrews said:
I get terrible connection speeds on my EVO everywhere...except when I am roaming on verizon!
I see you have a 2011 Macbook Pro 2011....I love mine, I have the 15".
Click to expand...
Click to collapse
I have the 13' only because i don't really need the additional specs. I just browse, email, some facebook and forums. The only thing i've seen on here this beauty that used a lot of power was video converting for my ipad. It still went faced just made the fans run.. Gotta love it
mattykinsx said:
Although I am not currently interested in actually switching from Sprint [not really any companies with comparable rates nor a business philosophy that I could justify giving money to], they did extend a removal of any ETF fees to all my lines for this slow data issue, just in case.
No because the Sprint Premier program is an added benefit not a requirement.
Click to expand...
Click to collapse
Thanks, and i've read the same about the premier program..
If you don't have many months left on the contracts the 3 etfs could be $300 total and sell the phones.
rushco said:
If you don't have many months left on the contracts the 3 etfs could be $300 total and sell the phones.
Click to expand...
Click to collapse
Yeah but let's keep in mind that when you're switching not only are you getting a new plan but you're also buying all new phones which can cost around $1000.
The total to cancel my 3 lines would be $420 and I could sell the phones for $900 obo. Which wouldn't leave enough to buy 3 thunderbolts, but they did give me a $50 discount for this month only.
Sent from a Steeler fans phone!
Why don't you drive to a local Starbucks that's close enough with 4G/3G. Flash the Verizon prl and for like a week or two just sit in Starbucks and say you're doing a survey to test sprints 4G/3G and offer 8 people to connect to your evo. Each day you go just keep letting users connect to your 4G claiming you're a sprint Rep and watch your data sky rocket!!!!! Lol Then sprint will have no choice but to let you off since you'll be roaming on Verizons network. Get back at those a$$holes.
You're welcome!
~ d3rk
dirkyd3rk said:
Why don't you drive to a local Starbucks that's close enough with 4G/3G. Flash the Verizon prl and for like a week or two just sit in Starbucks and say you're doing a survey to test sprints 4G/3G and offer 8 people to connect to your evo. Each day you go just keep letting users connect to your 4G claiming you're a sprint Rep and watch your data sky rocket!!!!! Lol Then sprint will have no choice but to let you off since you'll be roaming on Verizons network. Get back at those a$$holes.
You're welcome!
~ d3rk
Click to expand...
Click to collapse
Because that's wrong?
mattykinsx said:
Because that's wrong?
Click to expand...
Click to collapse
Who gives a ****. Who does the right thing 100% of the time. Sprint surely isn't doing the "right" thing by not expanding 4G fast enough not to mention terrible data speeds across the board. So don't come at me with this right from wrong b.s were not in elementary.
~ d3rk
dirkyd3rk said:
Who gives a ****. Who does the right thing 100% of the time. Sprint surely isn't doing the "right" thing by not expanding 4G fast enough not to mention terrible data speeds across the board. So don't come at me with this right from wrong b.s were not in elementary.
~ d3rk
Click to expand...
Click to collapse
First of all, it's not across the board.
Some cities are having the problem, most are not.
Second of all, the 4g expansion is a matter of money issues.
The suggestion that Sprint is taking their time fixing these issues and taking their time expanding 4g because they want to is just ridiculous.
And by the way did you just suggest that doing the right thing is an elementary school quality?
How pathetic, man, seriously.
mattykinsx said:
First of all, it's not across the board.
Some cities are having the problem, most are not.
Second of all, the 4g expansion is a matter of money issues.
The suggestion that Sprint is taking their time fixing these issues and taking their time expanding 4g because they want to is just ridiculous.
And by the way did you just suggest that doing the right thing is an elementary school quality?
How pathetic, man, seriously.
Click to expand...
Click to collapse
First of all dont act like youre a saint, second Yes! I did lol, third, I said this isn't elementary in the sense of a grown man telling another grown man what's right from wrong(thanks dad). Anyways, I say you take my advice. Sprint isn't holding up their end of the bargain they should let you off without the fees man. Eff all that noise.
~ d3rk
dirkyd3rk said:
First of all dont act like youre a saint, second Yes! I did lol, third, I said this isn't elementary in the sense of a grown man telling another grown man what's right from wrong(thanks dad). Anyways I say you take my advice. Sprint isn't holding up their end of the bargain they should let you off without the fees man. Eff all that noise.
~ d3rk
Click to expand...
Click to collapse
It is wrong to abuse something for the sake of abusing it.
Especially when sprint will and is required to waive the fees for this issue.
And I seriously hope that people that abuse in this matter are held to some sort of legal consequences.
And as far as your not needing to be told what's right and wrong...maybe if you KNEW what was right and wrong you wouldn't have to be told.
mattykinsx said:
It is wrong to abuse something for the sake of abusing it.
Especially when sprint will and is required to waive the fees for this issue.
And I seriously hope that people that abuse in this matter are held to some sort of legal consequences.
And as far as your not needing to be told what's right and wrong...maybe if you KNEW what was right and wrong you wouldn't have to be told.
Click to expand...
Click to collapse
This is you talking right here..................................... <~~~~ see that, that's me actually giving a ****(I don't)
~ d3rk
Well i know everybody said to be careful but i didnt actually think i was gonna get Terminated... i had the 00001 Verizon Prl and i used about 6gbs a month haha. They got me, but im jus gonna jump on my freinds plan I still <3 Sprint.
Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.
LouSkywalker said:
Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.
Click to expand...
Click to collapse
haha yup very true. i jus started my 2 years over too.
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
Click to expand...
Click to collapse
they didnt say anything about my phone, and no i JUST extended my two year contract for it.
rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
Click to expand...
Click to collapse
They can't ask you for your phone back.
Did they ban your ESN?
Sent from my Epic device.
Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR
h20wakebum said:
Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR
Click to expand...
Click to collapse
ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price
You should send them a bill for an ETF.
Sent from my SPH-D710 using Tapatalk
bahahahahahaha...
Thanks....
Sent from my SPH-D710 using XDA App
Frohdisiac said:
ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price
Click to expand...
Click to collapse
12 months is a good amount of time.
Were you consistantly downloading around 6gb a month (on roam)?
I suspect if you just used this on your phone for normal activites (streaming pandora/web searches/google maps/nav etc...) that you'd probably be good to go.
I only ask because I have HORRIBLE service where I live and found the 01337 prl to be 1000x improvement as far as speed (60681- 10kb/s if lucky, 01337-mod 120 kb/s).
-RR
I'm surprised they don't look into where you're roaming and figure out why it's roaming so much.
if roaming because of PRL(They see great Sprint coverage where you roam) - warn you about it and charge ETF.
If roaming because of no sprint = cut service off as was done to OP.
What if you want to renew with them? Do they add you to some sort of black list?
newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
Click to expand...
Click to collapse
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
Click to expand...
Click to collapse
Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.
Wizard220 said:
Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.
Click to expand...
Click to collapse
Well if you want Verizon speeds, then you can go on Verizon IMO. While I love the fact that Sprint has low prices and I'd LOVE if they actually made them into decent speeds, jumping on a different PRL and getting terminated will just be worse int he long run since I don't want to pay for verizon service.
Wow, I honesty don't remember ever seeing anyone confirm that they were booted for excessive roaming. I never change PRLs and hardly ever roam but thanks for letting people know.
Sent from my Nexus S 4G using xda premium
newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
Click to expand...
Click to collapse
thank you for your presence here on XDA
i'd like to take a minute to mention 2 things.
1. in a contract that takes longer than ONE (1) minute to read, there is no such thing as "clearly stated" and I can't vouch for your colleagues encouraging people to read them. the contract gets highlighted in a couple places and it's a "sign here, here 'n here sur!"
2. there's a clause in federal law where if party B agrees to not do something under contract with party A, and party A does not enforce their contract within X time frame (never knew how long but would love to know), party A has then waived their right to file suit.
h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
Click to expand...
Click to collapse
Your 3G speeds are only 10kbps? You must live in a lead box.
12MaNy said:
Your 3G speeds are only 10kbps? You must live in a lead box.
Click to expand...
Click to collapse
You're telling me.
Just ran a speed test and got 205kbps!!! WOW so fast!!!
Somtimes It's as bad as 10-70 kbps... It's horrible...
Anywho... Gotta hope Sprint will eventually fix their network, I see 6 towers being updated over the next 6 months.
-RR
Ahhhhh damn here we go again.....LOL
http://www.engadget.com/2012/05/16/sprint-cancelling-early-upgrades/
"Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility" - They aint lying
Not too bad, but still disappointing.
Sent from my SPH-D710 using xda premium
Eh, no big deal to me. But it sucks for those that take advantage of it. Thanks for sharing.
Yea its not earth shattering but its just another broken link in the chain of bad decisions by Sprint lately. The sad part is you sit back and go what next...
In my point of veiw all sprint has done the last year is raise cost for us! We customers who wanted 4g and bought the evo 4g most never seen or connected to 4g. 3G speeds are beyond terrible and downright bog to 1X kind of speed during busy hours. At this point the cost between Sprint and verizon service is closing more and more as we speak. So I can expect many more customers to think, Why not go to a service with great data and call connectivity. Sprint really had a good think going with cost effective plans, but since have taken away many things like discounts on all lines, premier customers, ect ect. I know they are still cheaper but for how long and when will we see good data speeds like other companies? We are dead last in that!
How on earth is two weeks early costly?
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
I don't see this as a big deal whatsoever. The last line of the memo is the most important Imo. Everyone is eligible for upgrade the 1st of the month their contract is up. What more can you ask for?
As far as sprint saving money, not sure how really. I mean by allowing an early upgrade they are guaranteeing 22 months of payment out of you. Most of us would use that 2 weeks to get a new phone on launch, right? What happens when instead of getting a launch phone with them early, another carrier has a new phone being released when your contract is up? I'm blabbing, but what I'm saying is if they let me upgrade a little early I would be more likely to stay with that provider. But if I wait then I'm suddenly out of contract, which would make me shop around carriers.
Tl;dr
I see potential loss here, because they are basically giving sprint customers a reason to shop around while off contract instead of always keeping us in contract by allowing early upgrades.
Sent from my SPH-D710 using Tapatalk 2
ib4 'would this allow me to get out w/o paying ETF', 'is this a breach of contract?', etc
Figures... Admittedly the 3g speeds are ridiculously slow... The only thing keeping me with sprint is the unlimited data... When that goes out the window so do I...
Sent from my SPH-D710 using Tapatalk 2
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
daryelv said:
Another nickel in the nickel-and-diming Sprint is doing causing customer losses.
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Exactly, if you treat this as a separate event then its not a big deal but if you start to add up all that has happened in the past year and since the Iphone came aboard and it may upset you especially if you took 2 minutes to have this page refresh due to network restraints....
brooksyx said:
Could be worse, verizon is removing all grandfathered plans with unlimited data:
http://www.engadget.com/2012/05/16/verizon-cfo-says-grandfathered-unlimited-plans-on-the-way-out/
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Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
mattykinsx said:
Was just going to post this.
All that monthly cost just to get bent over lololol
Sent from my SPH-D710 using Tapatalk 2
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Yeah, I do wish I had verizon for their great coverage, thats what I had before my parents kicked me off of their plan.
But hey I don't mind my virgin mobile: 1200min/unlimited text/unlimited data for $40 a month. I am pretty happy with that. Even have unlimited wimax 4g
I will probably switch over to sprint in a year or two though when I can afford it better.
chadillac3 said:
Personally my biggest regret is getting my S2...not because I don't like the phone, but Sprint's data service is just godawfully slow. I bet I use less than 50M a month. The second I get home I go to WiFi and when I'm out and about I just don't bother as the 3G is a joke.
Unless Sprint gets LTE here in Iowa by mid 2013, I'll pay the early termination fee for our lines and go to Verizon. When I'm a meeting a work I'll have my coworker look stuff up on his Galaxy Nexus...with the 8-12 MB download speeds from Verizon.
Life could certainly be worse, but my data speeds have nowhere to go but up.
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Click to collapse
i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
I think this is a good move. You guys that are complaining about it need to see what we see in the stores. This 14 day early deal is confusing to customers and abused by third party stores. The cost savings are in reduced overrides that are done when customers come in confused. Id rather have a consistent, fair policy than one that can be used to work the system by some and not taken advantage of by others. The upgrade now promo is a perfect example of a policy change that makes sense. Customers in March could pay to reset their upgrade regardless of the plan they were on. Instead of yearly upgrades for customers on expensive plans, now anyone could get it with a little extra cash if they need it.
Sent from my SPH-D710 using xda premium
darksideauto said:
i live in Iowa as well. all my friends have Verizon as well. they do have nice service but they can only use 2gb a month or they pay out the ass. i get around 1mb down most days and i use about 10-16gb of data per month. my bill has never gone up and no one at sprint cares.
Sent from my SPH-D710 using xda premium
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Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
HenryDCase said:
Don't let my girlfriend see your posts. She has a Verizon Gnex but the 4g is nearly useless. We live an hour away from the Quad Cities and Verizon's 4g only covers the core of that area.
At least with Sprint, there's no teasing just out of range prospect of 4g!
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She should be getting LTE by end of this year, though...with Sprint...I may be retired before it happens.
Ascertion said:
How on earth is two weeks early costly?
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cause if you do it everytime you can over 54 years you just got a free phone.
Hi, I posted this question in the general xda section, but no one has replied so I am hoping someone here can respond.
http://forum.xda-developers.com/showthread.php?t=1811329
use a 3G roaming prl and download a TON of (legal) torrents. It might take 2 to 4 months, but they will drop you from service.
Sent from my SPH-D710 using xda premium
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
I've been a Sprint customer for 10+ years and I've had almost zero complaints until these dang smart phones became the mainstream thing to have. Back when I had my Samsung Instinct the speeds were GOOD. For example, tethering was around 1.5mb all day long. By the time I got the EVO 4G though, things went down the toilet. Smart phones got super popular and Sprint simply couldn't handle it.
To top that off we got slapped in the face with a $10 dollar premium for 4G, oh excuse me "premium data" that doesn't even work for most of us. I have no 4G here and I' lucky to get 50kb's on 3G. I get 1.2mb on the Verizon PRL though.
I'd been using the 11115 PRL and toggling between Sprint and Verizon when I needed more speed but I've recently switched to the 00002 PRL in hopes of getting dropped. I shouldnt HAVE to toggle to Verizon to make my phone work.
I've complained to Sprint, they simply do not care. I bet they will start to care when I plug my phone in this weekend and pick some random Blue-ray sized files to torrent over 3G.
Can't wait to get over to AT&T or Verizon. I loved Sprint when it worked. I'd rather have a 5GB cap that works then unlimited that doesn't. Who cares about unlimited if you can't use it?
The plus side to having them boot me is I can keep my Epic Touch and resell it to help re-coop some of the money I feel I got scammed out of dealing with Sprint now that they don't seem to want to fix their network or compensate those of us who are/were loyal customers and are sick of this slow non-usable network.
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
amen sister.
I'm almost 1 year into my 2 year contract with sprint and I cannot wait until I can get out of it. I signed on because of unlimited data, which is great because I get 4g at work, but if I'm not at work or near one of the sp****ly placed 4g towers, I'm screwed.
*Edit* LOL it starred out "a" "r" "s" "e" in spar sely
---------- Post added at 12:53 PM ---------- Previous post was at 12:50 PM ----------
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Click to collapse
do you have 4g wherever you go in your city?
My problem is that there are 6 4g towers placed around cincinnati and if you're not withing 1-2 miles of it, no 4g for you. Then, because we are a fairly dense market, the 3g speeds suck and the phone is almost useless.
Sprint does suck. Sprint has fallen so far behind the competition that i'm shocked that anybody ever renews a contract with them.
Yeah my service with sprint (virgin mobile) ain't great but hey I pay $25 a month for service. You just can't beat that!
Sent from my SPH-D710 using xda app-developers app
It I was paying $25 a month, I wouldn't ***** but I'm paying $108ish and I feel like I'm being kicked in the balls.
Being a 10+ year Sprint customer who has seen the service go down the drain, I have every right to complain because I know how it used to be before they decided to add all these new smart devices but not add new network to back them up.
squshy 7 said:
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
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Yeah, I have no plans of using the Verizon PRL and get kicked. I have been in touch with customer service and it is getting to the point where they might let me out without ETF. I did not know that they would request the phones to be returned so I am trying to decide 1) if that's reasonable, and 2) if it is, then if it would be cheaper to pay ETF instead.
Tell them to refund your $200.00 dollars and you will be glad to return it.
I would be annoyed if on top of paying for the crap service they also wanted the phone back.
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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Click to collapse
Agreed as well. If you sign a contract, man-up and fulfill your side of the agreement.
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
kdoggy said:
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
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What exactly did they promise? They specifically do not promise any speed, ive looked.
I agree with u op. Sprint speeds have gotten a lot worse for me as well. My phone is not usable unless I'm on wifi. Its ridiculous. BUT u did sign a contract and you had two weeks to try it out. Hope it works out for u.
Sent from my SPH-D710 using xda premium
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
kdoggy said:
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
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If it is so bad that you cannot even use it, you need to call Sprint, and keep calling them until they either fix it or they let you out of your contract because they are not living up to their obligation to the contract. Coming on XDA and crying about it will get you nowhere. This is a development website, not a ***** fest site about the provider. Take this **** elsewhere.
I'm going to stop this before it goes any further. Sorry your speeds aren't up to par (mine aren't either), but you will need to find another way than discussing here. Contracts are contracts, no way around it. Just call and call until you get the answer you want. This will turn out to be a war and we do not need that here as we have enough of that already.
Veteran T-Mobile customers still on a classic plan may be interested. In connection with adding members to my current classic family plan, I was told that because we've been T-Mobile customers for more than eight years the $150 per line migration fee would be waived for the current family plan members.
I'll want to see it confirmed at My T-Mobile, but as explained in the T-Mobile store this results in a lower monthly value plan rate and outright ownership of our Galaxy SIII 32GB phones. The store salesman had to call corporate to make it work. He did so because I balked at paying migration fees just to add additional members to an existing family plan.
Obviously, I don't know whether a shorter customer relationship or other considerations also may work. But it's worth a try.
Tmobile has always been good to their long time customers. As long as its within reason they will usually do whatever they can to keep your business, especially if they think you might leave!
That's been my experience anyway.
Sent from my SGH-T999 using xda premium
Yes. They gave my wife and me a great deal on our SIIIs at the end of last September.
DocHoliday77 said:
Tmobile has always been good to their long time customers. As long as its within reason they will usually do whatever they can to keep your business, especially if they think you might leave!
That's been my experience anyway.
Sent from my SGH-T999 using xda premium
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RebDovid said:
Veteran T-Mobile customers still on a classic plan may be interested. In connection with adding members to my current classic family plan, I was told that because we've been T-Mobile customers for more than eight years the $150 per line migration fee would be waived for the current family plan members.
I'll want to see it confirmed at My T-Mobile, but as explained in the T-Mobile store this results in a lower monthly value plan rate and outright ownership of our Galaxy SIII 32GB phones. The store salesman had to call corporate to make it work. He did so because I balked at paying migration fees just to add additional members to an existing family plan.
Obviously, I don't know whether a shorter customer relationship or other considerations also may work. But it's worth a try.
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Click to collapse
Keep watch on your bill... They offered me the same thing when I went in to a store and upgraded to the s3, then two months later they tried to charge a migration fee of $150 for my line only and not my wife's strangely enough. I had to call and explain how that never agreed to pay a migration fee to a couple of different people before I got a supervisor to correct the issue, so all in all it worked out fine, just make sure they do what they say they are going to do. T-Mobile customer since 03, and a very happy one at that!
I've been with them since 06..bill is starting to get too expensive.. Might have to try something with them
Sent from my SAMSUNG-SGH-I747 using xda premium
RebDovid said:
Yes. They gave my wife and me a great deal on our SIIIs at the end of last September.
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I got almost the same exact thing. Except mine was only for one phone, and I got the 16GB instead of 32GB. But I also got an extra $100 credit on my account. In addition to the $10 a month, $50 Rebate, and I also got one or two other things, but I cant remember right now!
I have four lines on my account, each with contracts. I've been with Tmobile for 7 yrs. What are my chances of getting all migration fees waived?
Sent from my Galaxy Note 10.1!
DylanTheVillian said:
Keep watch on your bill... They offered me the same thing when I went in to a store and upgraded to the s3, then two months later they tried to charge a migration fee of $150 for my line only and not my wife's strangely enough. I had to call and explain how that never agreed to pay a migration fee to a couple of different people before I got a supervisor to correct the issue, so all in all it worked out fine, just make sure they do what they say they are going to do. T-Mobile customer since 03, and a very happy one at that!
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Thanks for the heads-up. FWIW, I did speak with a phone representative this morning who said that their system shows the fee having been waived on both lines.
LoopDoGG79 said:
I have four lines on my account, each with contracts. I've been with Tmobile for 7 yrs. What are my chances of getting all migration fees waived?
Sent from my Galaxy Note 10.1!
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Click to collapse
I was told the migration fees were waived because we've been customers for more than eight years. But if you don't ask you'll never know. Good luck. Please let us know your result.
ujaroun pimas
I wish I could say the same about t-mobile. I've been with them for 8 years. Recently I moved to an area in Mississippi, and where I live, in and around my house, I do NOT get phone reception. If I want to make a call, or send a text, I have to walk/drive half a mile down the road to get reception.
The "engineers" at t-mobile "looked into it," and they "concluded" that there were no problems.
My roommates have att, and the get great reception anywhere inside the house.
All t-mobile did for me was lower my bill from 130/month to $100. So I'm still paying $100/month for service that I can't even use. I wish I knew a way out.
crespi_ said:
I wish I could say the same about t-mobile. I've been with them for 8 years. Recently I moved to an area in Mississippi, and where I live, in and around my house, I do NOT get phone reception. If I want to make a call, or send a text, I have to walk/drive half a mile down the road to get reception.
The "engineers" at t-mobile "looked into it," and they "concluded" that there were no problems.
My roommates have att, and the get great reception anywhere inside the house.
All t-mobile did for me was lower my bill from 130/month to $100. So I'm still paying $100/month for service that I can't even use. I wish I knew a way out.
Click to expand...
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Why u no use wifi calling? This is precisely why they have it.
gingshi case
LoopDoGG79 said:
Why u no use wifi calling? This is precisely why they have it.
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No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?
crespi_ said:
No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?
Click to expand...
Click to collapse
Go back to TW
Get a wireless router.
?
Profit!
I just saw the $25 x 24 months option with $0 down for the Galaxy S4 and tried to upgrade online. It said there was a $100 migration fee so I called customer care, got sent to loyalty then to customer care again and the lady refused to remove the fee. She literally argued with me that it's essential that they charge the fee because it compensates for early upgrades since you get a discounted price. I even told her I'd likely be changing providers then, and she still said it't not possible to waive it.
Errr, so frustrated.
uoY_redruM said:
I just saw the $25 x 24 months option with $0 down for the Galaxy S4 and tried to upgrade online. It said there was a $100 migration fee so I called customer care, got sent to loyalty then to customer care again and the lady refused to remove the fee. She literally argued with me that it's essential that they charge the fee because it compensates for early upgrades since you get a discounted price. I even told her I'd likely be changing providers then, and she still said it't not possible to waive it.
Errr, so frustrated.
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Hey guys,
I have been with T-mobile for 10 years. I have 4 lines with truly Unlimited everything, getting ready to add a 5th line, my bill is 180.00, now after BS TAXES I pay 222.00.. No Carrier can beat that! Every time I have a big issue with T-mobile the only way to resolve the issue is quite simple but takes a little more time. WRIGHT THEM A LETTER! Don't email them, don't call them, just wright them a letter about your problem and mail it to their corporate offices.You will get a call from them in about 2 weeks with a possible resolution to your problem. I like T-mobile allot and I have only needed to wright 2 letters to them and both time they went above my exceptions. Most problems can be fixed by calling them but when you get no were with them wright a letter.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
crespi_ said:
No wi-fi calling on Cyanogenmod.
Also I don't have wireless internet either.
Let's say I did have wifi, and let's say cyanogenmod had wifi calling.
Should I still be content in paying $100/month for something that I never use?
Click to expand...
Click to collapse
A booster just might fix your problem. they run about 200+ bucks but you may get T-mobile to comp it.
RebDovid said:
I was told the migration fees were waived because we've been customers for more than eight years. But if you don't ask you'll never know. Good luck. Please let us know your result.
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Well, unfortunately, you do have to be a customer for 8 years or more, and I've only been a customer for 6 yrs 7 months. Migration fees will not be waived.
I wish I could tell them I want more then Edge where I live...
Waived my fees!
Just want to confirm that I called T-Mobile today to see if I could switch over to the simple choice plan with 5 lines. I was previously on the older family plan. 5 lines with 2gb data and unlimited text and I was paying $210 per month. The first person I talked to would not make a change for me. I told them I have been with T Moibile for 15 years. I was transferred to Customer retention. They proceeded to tell me that they could only reduce the migration fees to $300. I said no thinks and hung up. I called back 5 minutes later and the rep waived all of the migration fees for me no questions asked. Just wanted to let you know this works and say thanks to the OP for pointing it out! Moral of the story... If at first you don't succeed, call back and keep trying!
Mr.H0811 said:
Just want to confirm that I called T-Mobile today to see if I could switch over to the simple choice plan with 5 lines. I was previously on the older family plan. 5 lines with 2gb data and unlimited text and I was paying $210 per month. The first person I talked to would not make a change for me. I told them I have been with T Moibile for 15 years. I was transferred to Customer retention. They proceeded to tell me that they could only reduce the migration fees to $300. I said no thinks and hung up. I called back 5 minutes later and the rep waived all of the migration fees for me no questions asked. Just wanted to let you know this works and say thanks to the OP for pointing it out! Moral of the story... If at first you don't succeed, call back and keep trying!
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Click to collapse
Persistence and politeness often succeed. Just the other day, I noticed that, although the change-over to the new plan occurred with only two days left in my service month, my T-Mobile bill showed a full $10 for the 2.5GB data option. A pleasant conversation with a T-Mobile representative whom I had asked to explain and confirm all the items of this transitional bill resulted in the $10 charge being waived.
It doesn't always work. And sometimes it can be quite frustrating. But I don't generally find that haranguing a service rep gets me anywhere.
RebDovid said:
Persistence and politeness often succeed. Just the other day, I noticed that, although the change-over to the new plan occurred with only two days left in my service month, my T-Mobile bill showed a full $10 for the 2.5GB data option. I pleasant conversation with a T-Mobile representative whom I had asked to explain and confirm all the items of this transitional bill resulted in the $10 charge being waived.
It doesn't always work. And sometimes it can be quite frustrating. But I don't generally find that haranguing a service rep gets me anywhere.
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I have had nothing but good luck with T-Mobile reps working with me. I agree that harassing them and threatening to leave etc will get you nowhere.