Need help canceling without etf - EVO 4G Q&A, Help & Troubleshooting

I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.

redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
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Call them back up, explain that the speeds ARE slow and tell them you can send screenshots of proof if they need you to prove it.

mattykinsx said:
Call them back up, explain that the speeds ARE slow and tell them you can send screenshots of proof if they need you to prove it.
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I'll try that, do you think they make notes that i already called and what they told me.

redsoxfan320 said:
I'll try that, do you think they make notes that i already called and what they told me.
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They notate the account but that's not really relevant here.
If you can prove that your speeds have been terrible with screenshots, they can't really argue with that.

redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
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I get terrible connection speeds on my EVO everywhere...except when I am roaming on verizon!
I see you have a 2011 Macbook Pro 2011....I love mine, I have the 15".

mattykinsx said:
They notate the account but that's not really relevant here.
If you can prove that your speeds have been terrible with screenshots, they can't really argue with that.
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Okay thanks, just wondering do you have any experience doing this or maybe know someone? Just looking for something assuring. But i guess i call them back now.

redsoxfan320 said:
I posted about a week ago, and was told to just call and ask. I was told I have good coverage in my area(b.s) and that i use to much data to possibly complain about my service. Can anyone give me some tips, I get horrible coverage, I already received an airwave, which only works when i'm at home. I want to switch to verizon cause lte is in my area unlike wimax, but etf fees kill it having 3 lines.
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http://www.ucan.org/telecommunications/wireless/material_adverse_clauses_in_cell_phone_contracts
"if a change we make to the Agreement is material and has a material adverse affect on you, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment."
If you were just switched from premier gold to silver like many people were, you might be able to use this clause to get out of your contract.

redsoxfan320 said:
Okay thanks, just wondering do you have any experience doing this or maybe know someone? Just looking for something assuring. But i guess i call them back now.
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Although I am not currently interested in actually switching from Sprint [not really any companies with comparable rates nor a business philosophy that I could justify giving money to], they did extend a removal of any ETF fees to all my lines for this slow data issue, just in case.
ausch30 said:
http://www.ucan.org/telecommunications/wireless/material_adverse_clauses_in_cell_phone_contracts
"if a change we make to the Agreement is material and has a material adverse affect on you, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment."
If you were just switched from premier gold to silver like many people were, you might be able to use this clause to get out of your contract.
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No because the Sprint Premier program is an added benefit not a requirement.

anthonyandrews said:
I get terrible connection speeds on my EVO everywhere...except when I am roaming on verizon!
I see you have a 2011 Macbook Pro 2011....I love mine, I have the 15".
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I have the 13' only because i don't really need the additional specs. I just browse, email, some facebook and forums. The only thing i've seen on here this beauty that used a lot of power was video converting for my ipad. It still went faced just made the fans run.. Gotta love it

mattykinsx said:
Although I am not currently interested in actually switching from Sprint [not really any companies with comparable rates nor a business philosophy that I could justify giving money to], they did extend a removal of any ETF fees to all my lines for this slow data issue, just in case.
No because the Sprint Premier program is an added benefit not a requirement.
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Thanks, and i've read the same about the premier program..

If you don't have many months left on the contracts the 3 etfs could be $300 total and sell the phones.

rushco said:
If you don't have many months left on the contracts the 3 etfs could be $300 total and sell the phones.
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Yeah but let's keep in mind that when you're switching not only are you getting a new plan but you're also buying all new phones which can cost around $1000.

The total to cancel my 3 lines would be $420 and I could sell the phones for $900 obo. Which wouldn't leave enough to buy 3 thunderbolts, but they did give me a $50 discount for this month only.
Sent from a Steeler fans phone!

Why don't you drive to a local Starbucks that's close enough with 4G/3G. Flash the Verizon prl and for like a week or two just sit in Starbucks and say you're doing a survey to test sprints 4G/3G and offer 8 people to connect to your evo. Each day you go just keep letting users connect to your 4G claiming you're a sprint Rep and watch your data sky rocket!!!!! Lol Then sprint will have no choice but to let you off since you'll be roaming on Verizons network. Get back at those a$$holes.
You're welcome!
~ d3rk

dirkyd3rk said:
Why don't you drive to a local Starbucks that's close enough with 4G/3G. Flash the Verizon prl and for like a week or two just sit in Starbucks and say you're doing a survey to test sprints 4G/3G and offer 8 people to connect to your evo. Each day you go just keep letting users connect to your 4G claiming you're a sprint Rep and watch your data sky rocket!!!!! Lol Then sprint will have no choice but to let you off since you'll be roaming on Verizons network. Get back at those a$$holes.
You're welcome!
~ d3rk
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Because that's wrong?

mattykinsx said:
Because that's wrong?
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Who gives a ****. Who does the right thing 100% of the time. Sprint surely isn't doing the "right" thing by not expanding 4G fast enough not to mention terrible data speeds across the board. So don't come at me with this right from wrong b.s were not in elementary.
~ d3rk

dirkyd3rk said:
Who gives a ****. Who does the right thing 100% of the time. Sprint surely isn't doing the "right" thing by not expanding 4G fast enough not to mention terrible data speeds across the board. So don't come at me with this right from wrong b.s were not in elementary.
~ d3rk
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First of all, it's not across the board.
Some cities are having the problem, most are not.
Second of all, the 4g expansion is a matter of money issues.
The suggestion that Sprint is taking their time fixing these issues and taking their time expanding 4g because they want to is just ridiculous.
And by the way did you just suggest that doing the right thing is an elementary school quality?
How pathetic, man, seriously.

mattykinsx said:
First of all, it's not across the board.
Some cities are having the problem, most are not.
Second of all, the 4g expansion is a matter of money issues.
The suggestion that Sprint is taking their time fixing these issues and taking their time expanding 4g because they want to is just ridiculous.
And by the way did you just suggest that doing the right thing is an elementary school quality?
How pathetic, man, seriously.
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First of all dont act like youre a saint, second Yes! I did lol, third, I said this isn't elementary in the sense of a grown man telling another grown man what's right from wrong(thanks dad). Anyways, I say you take my advice. Sprint isn't holding up their end of the bargain they should let you off without the fees man. Eff all that noise.
~ d3rk

dirkyd3rk said:
First of all dont act like youre a saint, second Yes! I did lol, third, I said this isn't elementary in the sense of a grown man telling another grown man what's right from wrong(thanks dad). Anyways I say you take my advice. Sprint isn't holding up their end of the bargain they should let you off without the fees man. Eff all that noise.
~ d3rk
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It is wrong to abuse something for the sake of abusing it.
Especially when sprint will and is required to waive the fees for this issue.
And I seriously hope that people that abuse in this matter are held to some sort of legal consequences.
And as far as your not needing to be told what's right and wrong...maybe if you KNEW what was right and wrong you wouldn't have to be told.

mattykinsx said:
It is wrong to abuse something for the sake of abusing it.
Especially when sprint will and is required to waive the fees for this issue.
And I seriously hope that people that abuse in this matter are held to some sort of legal consequences.
And as far as your not needing to be told what's right and wrong...maybe if you KNEW what was right and wrong you wouldn't have to be told.
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This is you talking right here..................................... <~~~~ see that, that's me actually giving a ****(I don't)
~ d3rk

Related

T-mobile Internet problems?

I'm running the proxy hack and everything was running fine until earlier today. I can't seem to get network connectivity, though my signal strength is at full bars. I'm in the Toledo, Ohio area.
Anyone else having problems? I haven't changed any settings, so I'm thinking either it's a network issue or T-mo has closed access to this hack...?
It's normal.. These threads pop up frequently here and on other sites. I've had mine go down for a day or two then it's back up and running as normal. Can't really complain with how much you are getting for $5.99
Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while
Bupahs said:
Gee here is an idea, STOP MAKING MY DATA CHARGES HIGHER!!!!!! Its people like you that make me have to pay 20.00 a month for data because you're too cheap to pay for what you use.
I hope T-Mo finially blocks all those ports, finds the users (not that hard you know.. and they have been known to do it in the past few months) and charge them for past over usage so my bill can become lower. Let you thief's pay for a while
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I knew that you would say this or another member and i totally agree.
stylez said:
I knew that you would say this or another member and i totally agree.
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Am I becoming that predictable lol
Its a major pet peeve of mine. I am perfectly capable of hacking the network for free service but choose not to, not because I have any higher morality then the next person but only because it ruins it for everyone in higher costs for data services. These morons don't think it through. When they (T-Mobile) finally do close all these back doors (and they will, many areas have already had them closed and penalties levied against the abusers of the service) they are going to want to recoup all that lost money.. which means even higher data charges for everyone. Including the idiots that stole it and drove it up in the first place.
I am paying 20.00 for a service that should be half that at most only because of idiots stealing the service.
Bupahs said:
Am I becoming that predictable lol
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I remebered your previous posts regarding the Hack (Thiefery) and totally understand where you coming from as it's all got to be recouped and people don't realize this, not only that i pay for my usage of which i have 500mb and with using Opera Mini that does me for a month, without streaming etc as when mobile the phone is used as a phone "Communication Device"
Lets just hope Tmo shut these down soon it'll also stop silly questions regarding the Hack (Thiefery)
Not sure Thiefery a word but sounds good
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
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Fist off we have an issue with users that make other users pay for the data you steal, so it wasn't off topic, like you can see i'm not in Tmo so your quote isn't to me and Bupahs is paying top notch for you....
Won't be long till Tmo cut these cheap ass hacks and i hope you get a bill to pay for the data you have stolen as it's not hard to trace.
So the issue is with users not the provider....
Always payed $19.99. I'm not a hack I'm a modder.
uansari1 said:
Thanks to the ONE person that replied. To the other off-topic ranters...if you have a problem with T-mo's holes...switch to another provider. Good luck finding any other that's cheaper even with T-mo's so called markup.
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LOL, is that supposed to be some kind of intelligent remark? You want me to switch providers so you can continue to steal? LOL thats almost cute.
Fact is T-Mobile in the past few months has started to charge people that steal data with proxy hacks, just wander on over to t-mo signal forum and read all the cry babies that got busted with a couple hundred dollars in past due charges for using the data. Theft of service is theft of service dude, just try to get out of it when T-Mobile bills your account, know a good lawyer? you'll need him. so please do continue to hack the system, just remember your IMIE, phone number and model get logged each and every time you do.
To me the first priority when I got my phone was to make sure I had unlimited internet(data) service, cause I knew it was going to cost me more in the long run in any other way. I had heard about the proxy hacks since before I bought my dash and to me is not worth it , with the problems that come with it , from not getting the proper connection to getting caught by the providor and ending up paying hundreds upon hundreds of dollards for how long you hacked the system. Not worth it.
pfunkside said:
Always payed $19.99. I'm not a hack I'm a modder.
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as only the best are
i had the 5.99 hack for about two months & (like you guys said) realized it's not worth it. i really didn't feel like getting stuck with a huge bill, the service for the t-zones was horrible (you could never use it roaming). to me, it's worth paying the $15 more / month.

Be Careful Using Other Carrier PRL's. (Terminated)

Well i know everybody said to be careful but i didnt actually think i was gonna get Terminated... i had the 00001 Verizon Prl and i used about 6gbs a month haha. They got me, but im jus gonna jump on my freinds plan I still <3 Sprint.
Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.
LouSkywalker said:
Well at least we know for sure that this is a way to get out of your Sprint contract and without an ETT fee.
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haha yup very true. i jus started my 2 years over too.
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
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they didnt say anything about my phone, and no i JUST extended my two year contract for it.
rpnunez said:
Are they asking for you to return your phone?
Or did you buy it at retail price?
Jw
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They can't ask you for your phone back.
Did they ban your ESN?
Sent from my Epic device.
Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR
h20wakebum said:
Hi there,
I noticed you'd said you used around 6gb for months...
How many months did you get away with this?
Also, did they NEVER send you a letter/call you telling you that you were roaming a lot?
You'd think they'd give you a heads up.
One other thought... Do you think you could call them and ask them to not terminate you? Basically say something like, oh i only roam while at home, can you send me an airave so that I don't roam at home (at the office i get great service), something like that?
-RR
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ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price
You should send them a bill for an ETF.
Sent from my SPH-D710 using Tapatalk
bahahahahahaha...
Thanks....
Sent from my SPH-D710 using XDA App
Frohdisiac said:
ive been doin it almost a year now, no they never warned me :/ a heads up wud have been nice, and your right i probably could do that but i rly dont care, my friends gonna let me jump on his plan then i can get a phone at a new line price
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12 months is a good amount of time.
Were you consistantly downloading around 6gb a month (on roam)?
I suspect if you just used this on your phone for normal activites (streaming pandora/web searches/google maps/nav etc...) that you'd probably be good to go.
I only ask because I have HORRIBLE service where I live and found the 01337 prl to be 1000x improvement as far as speed (60681- 10kb/s if lucky, 01337-mod 120 kb/s).
-RR
I'm surprised they don't look into where you're roaming and figure out why it's roaming so much.
if roaming because of PRL(They see great Sprint coverage where you roam) - warn you about it and charge ETF.
If roaming because of no sprint = cut service off as was done to OP.
What if you want to renew with them? Do they add you to some sort of black list?
newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
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I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
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Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.
Wizard220 said:
Exactly my same thoughts especialy since they are charging you that extra 10 bucks a month and for what ****ty service.
I am half tempted on doing this since verizon is full speed here where I live. Sprint better WTFU and get on the ball.
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Well if you want Verizon speeds, then you can go on Verizon IMO. While I love the fact that Sprint has low prices and I'd LOVE if they actually made them into decent speeds, jumping on a different PRL and getting terminated will just be worse int he long run since I don't want to pay for verizon service.
Wow, I honesty don't remember ever seeing anyone confirm that they were booted for excessive roaming. I never change PRLs and hardly ever roam but thanks for letting people know.
Sent from my Nexus S 4G using xda premium
newalker91 said:
I don't understand why anyone is acting surprised. This is clearly outlined in your contract that if you use over 50% of your voice/data per month roaming that your account will be subject to termination. The fact that they allowed you to get away with it for a year while using far more data roaming than the average Sprint customer does on the native network is nothing short of amazing. The massive bill that you have racked them up in roaming charges from Verizon should be grounds for them to sue you, to be honest. Sprint can see your PRL, and forcibly changing your PRL to roam 100% of the time should be grounds for termination with ETF. This ruins things for the rest of us as the revenue that could have gone to expanding/improving our network is now being used to pay off the massive debt incurred by people abusing roaming privileges.
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thank you for your presence here on XDA
i'd like to take a minute to mention 2 things.
1. in a contract that takes longer than ONE (1) minute to read, there is no such thing as "clearly stated" and I can't vouch for your colleagues encouraging people to read them. the contract gets highlighted in a couple places and it's a "sign here, here 'n here sur!"
2. there's a clause in federal law where if party B agrees to not do something under contract with party A, and party A does not enforce their contract within X time frame (never knew how long but would love to know), party A has then waived their right to file suit.
h20wakebum said:
I don't think sprint gets a bill each month for X number of kilobytes people roam.
This is why they have signed roaming agreements... They pay a flat fee and users can then roam (no addl. cost to them).
Correct me if I'm wrong...
But I will say that it's unacceptable to run a speed test on Sprint, get only 10kb/s if lucky, flash a verizon prl and hit over 120kb/s and not feel like you're getting ripped off.
Every time I call sprint Data techs (they open a ticket and eventually tell me all towers are working correctly and there is no problem with the network)... Very disappointing.
-
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Your 3G speeds are only 10kbps? You must live in a lead box.
12MaNy said:
Your 3G speeds are only 10kbps? You must live in a lead box.
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You're telling me.
Just ran a speed test and got 205kbps!!! WOW so fast!!!
Somtimes It's as bad as 10-70 kbps... It's horrible...
Anywho... Gotta hope Sprint will eventually fix their network, I see 6 towers being updated over the next 6 months.
-RR

Returning phones with no ETF?

Hi, I posted this question in the general xda section, but no one has replied so I am hoping someone here can respond.
http://forum.xda-developers.com/showthread.php?t=1811329
use a 3G roaming prl and download a TON of (legal) torrents. It might take 2 to 4 months, but they will drop you from service.
Sent from my SPH-D710 using xda premium
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
I've been a Sprint customer for 10+ years and I've had almost zero complaints until these dang smart phones became the mainstream thing to have. Back when I had my Samsung Instinct the speeds were GOOD. For example, tethering was around 1.5mb all day long. By the time I got the EVO 4G though, things went down the toilet. Smart phones got super popular and Sprint simply couldn't handle it.
To top that off we got slapped in the face with a $10 dollar premium for 4G, oh excuse me "premium data" that doesn't even work for most of us. I have no 4G here and I' lucky to get 50kb's on 3G. I get 1.2mb on the Verizon PRL though.
I'd been using the 11115 PRL and toggling between Sprint and Verizon when I needed more speed but I've recently switched to the 00002 PRL in hopes of getting dropped. I shouldnt HAVE to toggle to Verizon to make my phone work.
I've complained to Sprint, they simply do not care. I bet they will start to care when I plug my phone in this weekend and pick some random Blue-ray sized files to torrent over 3G.
Can't wait to get over to AT&T or Verizon. I loved Sprint when it worked. I'd rather have a 5GB cap that works then unlimited that doesn't. Who cares about unlimited if you can't use it?
The plus side to having them boot me is I can keep my Epic Touch and resell it to help re-coop some of the money I feel I got scammed out of dealing with Sprint now that they don't seem to want to fix their network or compensate those of us who are/were loyal customers and are sick of this slow non-usable network.
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
amen sister.
I'm almost 1 year into my 2 year contract with sprint and I cannot wait until I can get out of it. I signed on because of unlimited data, which is great because I get 4g at work, but if I'm not at work or near one of the sp****ly placed 4g towers, I'm screwed.
*Edit* LOL it starred out "a" "r" "s" "e" in spar sely
---------- Post added at 12:53 PM ---------- Previous post was at 12:50 PM ----------
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
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do you have 4g wherever you go in your city?
My problem is that there are 6 4g towers placed around cincinnati and if you're not withing 1-2 miles of it, no 4g for you. Then, because we are a fairly dense market, the 3g speeds suck and the phone is almost useless.
Sprint does suck. Sprint has fallen so far behind the competition that i'm shocked that anybody ever renews a contract with them.
Yeah my service with sprint (virgin mobile) ain't great but hey I pay $25 a month for service. You just can't beat that!
Sent from my SPH-D710 using xda app-developers app
It I was paying $25 a month, I wouldn't ***** but I'm paying $108ish and I feel like I'm being kicked in the balls.
Being a 10+ year Sprint customer who has seen the service go down the drain, I have every right to complain because I know how it used to be before they decided to add all these new smart devices but not add new network to back them up.
squshy 7 said:
Or....you could be civil about it. Call care, and plead your case, nicely. They have been known to allow customers out of a contract without and etf so long as the equipment gets returned, ask them if they'll make exception for you and let you do that
EDIT: never mind, I read your original post. I do think it's unreasonable to expect to not have to return the phone and not pay an etf either. Regardless of the amount you paid for the phone, you did enter a contract, and sprint ate a lot of money up front when you signed that contract.
If you feel so strongly about it, though, just cancel and eat the etf cost, and you should more than make up for it by how much you can sell the phones on eBay.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah, I have no plans of using the Verizon PRL and get kicked. I have been in touch with customer service and it is getting to the point where they might let me out without ETF. I did not know that they would request the phones to be returned so I am trying to decide 1) if that's reasonable, and 2) if it is, then if it would be cheaper to pay ETF instead.
Tell them to refund your $200.00 dollars and you will be glad to return it.
I would be annoyed if on top of paying for the crap service they also wanted the phone back.
tgruendler said:
Great...another thread for people to come in and post about how crappy Sprint's speed is and to teach people how to screw Sprint and the other millions of Sprint users that don't have problems (like me) by forcing your phone to roam and download tons of data.
Click to expand...
Click to collapse
Agreed as well. If you sign a contract, man-up and fulfill your side of the agreement.
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
kdoggy said:
I totally do NOT agree with that. If you sign a contract and the provider can't provide what has been promised, the contract should be void.
Click to expand...
Click to collapse
What exactly did they promise? They specifically do not promise any speed, ive looked.
I agree with u op. Sprint speeds have gotten a lot worse for me as well. My phone is not usable unless I'm on wifi. Its ridiculous. BUT u did sign a contract and you had two weeks to try it out. Hope it works out for u.
Sent from my SPH-D710 using xda premium
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
kdoggy said:
The attitude of well it sucks but i did sign a contact that specifically does NOT make any speed promised etc is exactly why we keep getting screwed.
Considering I'm paying $108 dollars a month, $10 of that being for "premium data", it should at least WORK. On my phone, its unusable off wi-fi. No joke, sites can take up to 2 and 3 minutes to load and that is IF it loads. Normally something times out.
That is a load of crap, hence why I'm currently forced roaming on Verizon.
Click to expand...
Click to collapse
If it is so bad that you cannot even use it, you need to call Sprint, and keep calling them until they either fix it or they let you out of your contract because they are not living up to their obligation to the contract. Coming on XDA and crying about it will get you nowhere. This is a development website, not a ***** fest site about the provider. Take this **** elsewhere.
I'm going to stop this before it goes any further. Sorry your speeds aren't up to par (mine aren't either), but you will need to find another way than discussing here. Contracts are contracts, no way around it. Just call and call until you get the answer you want. This will turn out to be a war and we do not need that here as we have enough of that already.

My T-Mobile story

I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
fatboy547 said:
I think if it's such an issue pay the 250 termination fee and move on. Research should have been done prior to signing up or test signal issues within the 14 days you had. Good luck
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I hear ya. As mentioned I did check the maps. In reality what is a person supposed to do? Take a car tour of everywhere they might go within their 14 day "trial period"?
There are two biweekly periods in a month you said you go there a few times a month which is at least 3....
Does the place have internet? Wifi calling is awesome. Every single carrier map shows my house having service but it doesn't. Only wifi calling can work here.
I'd try calling again. If a supervisor refuses, then get the unlock code and sell your phone to someone with ATT. You'll probably make money.
To be honest there is nothing you can do. For starters that's not your home address so T mobile does not care because that's not your address on your bill, secondly and very sad to say say you're out of your 14 days even if that was your home address T Mobile would not let you out of a contract without paying the ETF. That's one ****ty thing about T Mobile they are notorious for things like that, once you're outta your 14 day trial if you have no service at your house the only way to get out of the contract is pay your ETF.
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
sipple31 said:
I've had T-Mobile & a GS3 for 30 days. Works great in the city. This last weekend I went to my wife's family's house to do some hunting and spend time at their cabin. We go there a couple times a month... which I would consider to be quite often. T-mobile was basically nonfunctional. Couldn't even send a text. Phone didn't say "No Signal"... but nothing would even work, network wise. According to the coverage map, it should work. So today on my lunch I speak with a woman over T-mobile support chat. She sounded pretty optimistic that they would take care of me, but I had to call in.
I got home from work and called in... the lady understood my issues and got me over to retention. The lady in retention wanted to know where it was I was struggling with service... so she looked it up on her end. She looked it over using words like "sketchy" and "I can see it probably wouldn't work indoors" and "well, Sir, it's a cell phone... it's not going to work everywhere." She was almost snippy with me... despite the fact I was 100% calm and overly polite. She would give me no leeway since I was outside the 14 day return policy. She only offered paying full term fees or transferring to a family member. CDMA providers in the area have pretty good service. I simply want to return everything and jump over to CDMA. No hard feelings!
Does anyone have any advice or know someone with a little clout within T-mobile? This is going to be a rough two years if not....
Click to expand...
Click to collapse
I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
jaytxvo said:
How much did you pay for the phone? If it was 199, see if you can sell it for like 500. Use 250 towards termination fee and the rest towards a new phone on cdma.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Not a bad idea......... may look into this.
elesbb said:
I'm actually in the same situation. I hate there coverage but love the speeds and plans. I was looking for a pay as you use it SIM card to use whilst in no coverage areas.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Yeah... the Wi-Fi calling is nice if there's good Wi-Fi around. I spend a lot of time in the outdoors, though.
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
flarbear said:
The only other option which might not help for your situation is that they can provide indoor cell phone repeaters. If you ask nicely I think they might even comp one for you. That would help if you were having trouble in the cabin, but not outside but I don't think that's the case from some of the comments you made. On the other hand, a cell phone repeater with remote antenna mounted on the roof might be just enough to bridge the gap at least while you're in the cabin itself.
And when you're outside - shouldn't you be communing with nature?
Click to expand...
Click to collapse
Funny you say this! We actually just put in a Wilson repeater system at the cabin. Works excellent when your inside... but that isn't very often! Even then the CDMA rocks the GSM.
When we're hunting we use cell phones as a primary mode of communication. The Wisconsin DNR makes two way radios illegal while hunting... but you can text or make phone calls legally. Kind-of a dumb rule this day and age, right? :silly:
That's the stupidest rule I've heard of lol. I wonder if you can use wifi calling while tethered to a friends phone. You should use the buddy system anyways
Maybe you can build a pringle can antenna?
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
papabear said:
Before you go paying EFT.. try posting on a cell swapper site and see if someone will take your plan, maybe even pay something for your phone.
Click to expand...
Click to collapse
Didn't know these kind of sites existed... thanks!
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
JesseMT4G said:
One of the bad things about T-Mobile is their spotty coverage. In a big city its great and so-so in a smaller city. You get out in the boonies and is very hit or miss, mostly miss....
Sorry man.
Sent from a galaxy far away!
Click to expand...
Click to collapse
My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
This happened to me with Verizon a few years back. About a month into service problems started to occur. Even the sales reps verified the issues. I called corporate every 5 or so days to report dropped calls and no data signal issues. After about 6 months of swapping phones they offered to let me go without an ETF.
sipple31 said:
My thoughts exactly. And I definitely spend time in the boonies.
Anyhow... my phone sold on Craigslist for $400. Had a ton of interest. $200 to ETF and $200 towards what I paid for the phone. All in all i'm only out $50 and the service for the month. Ordering Verizon today. I definitely don't like their new plan structure... but in my case you just have to go with what works best in your next of the woods. Looked at Sprint because of their better plans... but they are like the roaming Nazis. If you go over 300 meg of data or a certain fraction of your plan's minutes on someone else's network they will drop your a$$. Happened to my brother. One day they just called and said were turning off your service tomorrow. You roam too much... get a different carrier.
Thanks for all the tips guys. I'll be around... just in a different section of the forums. Still going to get a GS3! :good:
Click to expand...
Click to collapse
Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
papabear said:
Did not realize they still did that crap. Almost a decade ago, if you roamed 50% or more they dropped you, and made you pay eft.
Click to expand...
Click to collapse
Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
joshnichols189 said:
Every carrier still does this. You might not have to pay the ETF but they will drop you.
Sent from my SGH-T999
Click to expand...
Click to collapse
yeah I don't doubt that! This is the sole reason I didn't get sprint. 300 meg?! That's nothing in today's world. A good carrier needs to be a little bit lenient on the roaming business in order to provide adequate coverage.
Sorry to say but the cabin sound like its in the middle of nowhere. Any mountains around, that will make it worse? My gf parents live in the "boonies" and neither of us get a signal (she has Verizon, I have Tmo).

Trying to get out of Sprint with roaming

I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming. Does anyone know how long it takes to get the termination? Will this termination be my single line or my whole account with three lines?
I really cant wait to get the hell away for Sprint; they are a piece of **** company.
Pay your etf simple
Sent from my SPH-L900 using Xparent ICS Tapatalk 2
Takes a while so enjoy sprint meanwhile
No thanks
-EViL-KoNCEPTz- said:
Pay your etf simple
Sent from my SPH-L900 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
I'm not going to give Sprint any extra money for their lame service. They changed my email to text function without notifying me; when I asked about it they told me it was a network upgrade causing me to get delayed email to text functions. Turns out they now block email to text mesaging. This is the primary function I need on my phone for my job as a firefighter.
When I asked Sprint about this, they told me too bad. So screw them and I'll roam away till they cancel me. Thanks for your helpful advice though.
firemanwill28 said:
I'm not going to give Sprint any extra money for their lame service. They changed my email to text function without notifying me; when I asked about it they told me it was a network upgrade causing me to get delayed email to text functions. Turns out they now block email to text mesaging. This is the primary function I need on my phone for my job as a firefighter.
When I asked Sprint about this, they told me too bad. So screw them and I'll roam away till they cancel me. Thanks for your helpful advice though.
Click to expand...
Click to collapse
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
---------- Post added at 05:45 PM ---------- Previous post was at 05:43 PM ----------
PhAkEer said:
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I just read this post I quoted and that sounds like it would qualify.
Read the Sprint User agreement and remember that it is a two way agreement that they are bound to honor.
Airwaves and agreements
PhAkEer said:
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
---------- Post added at 05:45 PM ---------- Previous post was at 05:43 PM ----------
I just read this post I quoted and that sounds like it would qualify.
Read the Sprint User agreement and remember that it is a two way agreement that they are bound to honor.
Click to expand...
Click to collapse
The problem with airwaves is they are basically using your home network connection for free to make up for their crap network. This works great for them and will provide better network service in my home; I'm just not interested in patching their network at my expense.
This also does nothing to fix my email to text messaging that they lied to me about. I checked my bills back for the previous 15 months and didnt see anything about a change in their agreement. Is this in the news and updates section or do I need to go over Sprints general terms and conditions every month with a microscope and compare to the previous month? I would assume they would be obligated to highlight or make a special area of changes.
ive seen people get kicked off for 5 gigs, and people who use 10 gigs of roaming and no cancellation. theres a thread here of a person who used 97 gigs of roaming in a month and hasnt been kicked, and its been about a month or so since he used that data. so my best guess is that it depends on who looks at your data usage and if they wanna kick you off or not.
while i used to say just pay the etf, now i can kinda see why people wouldnt wanna give another dime to sprint. Pretty soon im going to t-mobile with a nexus 4. 500 minutes a month, unlimited everything else, better service, speeds, etc and all for about $25-$30 cheaper then what im paying now. Sprint has some dark times ahead of them if they dont get their act together
firemanwill28 said:
The problem with airwaves is they are basically using your home network connection for free to make up for their crap network. This works great for them and will provide better network service in my home; I'm just not interested in patching their network at my expense.
This also does nothing to fix my email to text messaging that they lied to me about. I checked my bills back for the previous 15 months and didnt see anything about a change in their agreement. Is this in the news and updates section or do I need to go over Sprints general terms and conditions every month with a microscope and compare to the previous month? I would assume they would be obligated to highlight or make a special area of changes.
Click to expand...
Click to collapse
I'd recommend you read the terms of your contract.
My understanding was that if they changed anything that effects your ability to reasonably use what you pay for in the first they should have first notified you of the change, and then you should have had a chance to wiggle quietly out of your obligations... but my interpretation may be too liberal.
Any Sprint employees reading should chime in with any corrections
Sent from my SPH-D710 using xda premium
Sprint customer service???
PhAkEer said:
I'd recommend you read the terms of your contract.
My understanding was that if they changed anything that effects your ability to reasonably use what you pay for in the first they should have first notified you of the change, and then you should have had a chance to wiggle quietly out of your obligations... but my interpretation may be too liberal.
Any Sprint employees reading should chime in with any corrections
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah, I'd love to hear a resposne from Sprint on this. They seem to keep beating around the bush or accidentally getting disconnected when they dont have an answer; then not calling back. I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.
firemanwill28 said:
Yeah, I'd love to hear a resposne from Sprint on this. They seem to keep beating around the bush or accidentally getting disconnected when they dont have an answer; then not calling back. I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.
Click to expand...
Click to collapse
Tell me about it.. somebody other than myself has access to my sprint account and consequently, my phone.
Sprint says it's "not possible" but submitted it to the "Fraud Department" anyway.
I'm waiting for the call back within 3 days from weeks ago.
Sent from my SPH-D710 using xda premium
I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium
Thanks, Sprint still sucks ass.
squshy 7 said:
I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thaks for the information and perspective from the technical side. Yes, this may seem as a little issue from Sprint's side, but in fact its the number one reason I have and carry my phone. As a firefighter I'm on call 24/7 and when the **** hits the fan we get notified by "email to text" or group texting. When Sprint took this away, they took my response to my community away after hours. Still they could not give a ****.
I'm not "trying" to get kicked off but with recent Sprint network changes; for the worse in my area, my phone is roaming a majority of the time. I will not allow Sprint to use my home network to patch their POS system with an airwave. What I will continue to do is use my data eventhough its roaming most of the time. Currently I've used 4GB or roaming and 800MB of non roaming data. I hope this cost Sprint and they cancel me; in the meantime I'll continue to spread the word of their ****ty service, both customer and network. In the end it will cost them more money and lost customers than if they would have let me out of the contract due to a change THEY made, that disrupts my service.
firemanwill28 said:
I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming. Does anyone know how long it takes to get the termination? Will this termination be my single line or my whole account with three lines?
I really cant wait to get the hell away for Sprint; they are a piece of **** company.
Click to expand...
Click to collapse
1. Consume more than 10GB
2. It will take a lot of time and more if you are a good costumer.
3. Only your line the other 2 stay.
Tip: Pay ETF
Sent from my SPH-D710 using Tapatalk 2
squshy 7 said:
I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Actually, this is a much more informative, concise, (and probably far more accurate ) than any other department that I've dealt with.
That's one thing I've learned ...if you aren't talking to one of the techs you may as well be talking to a squirrel..
(No offense to any Sprint account reps, I'm sure I've just been unlucky)
Sent from my SPH-D710 using xda premium
firemanwill28 said:
I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming.
I really cant wait to get the hell away for Sprint; they are a piece of **** company.
Click to expand...
Click to collapse
firemanwill28 said:
I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.
Click to expand...
Click to collapse
firemanwill28 said:
Thaks for the information and perspective from the technical side. Yes, this may seem as a little issue from Sprint's side, but in fact its the number one reason I have and carry my phone. As a firefighter I'm on call 24/7 and when the **** hits the fan we get notified by "email to text" or group texting. When Sprint took this away, they took my response to my community away after hours. Still they could not give a ****.
What I will continue to do is use my data eventhough its roaming most of the time. Currently I've used 4GB or roaming and 800MB of non roaming data. I hope this cost Sprint and they cancel me; in the meantime I'll continue to spread the word of their ****ty service, both customer and network. In the end it will cost them more money and lost customers than if they would have let me out of the contract due to a change THEY made, that disrupts my service.
Click to expand...
Click to collapse
As it is clear what your intentions are, Will, I'm afraid I'm going to close this as it serves no real purpose and it will clearly cause a flame war. (Believe me I'm not a fan of Sprint service either.) Wish you the best of luck, and more importantly, thank you for your service as a fireman. :highfive:

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