Develop Bugs

No data transfer on 3G

This may have been posted already, but having searched the forum I've not been able to find any answers to this...
I have a Desire on Orange and I've flashed it back to factory spec. Before doing this and afterwards, I'm finding that when the data status bar displays 3G, I cannot receive or send data. If I try browsing like this, it eventually switches over to HSPDA and I get good data transfer.
I know it's a 'feature' to swap onto HSPDA, but I reckon that if I have four bars of signal and it's displaying 3G, I should get some connectivity, no matter how slow.
Is anyone on Orange or any other network experiencing this? I tried phoning Orange, and they were next to useless, trying to tell me that there were 3G masts down in the area (and getting very confused when I asked them why I could get on the 3G network with no problems).
Hope this gets sorted out soon and it's not a problem with the handset!

You're not in the City of London by chance..?
The reason I ask, is that I'm on Orange, and I too have problems with 3G data transfer there - but like you, when the H appears it works just fine. Normally I just get the 3G with an 'up arrow' but nothing coming back down.
That problem only occurs where I work, and I'm not alone. At least 3 of my colleagues in the office with Orange iPhones have the same issue.
I spoke to Orange about this and they acknowledged that 2 of the transmitters in the area have known faults (one of which is ongoing since something like the 22nd March). Until they fix these, it's likely to continue to be problematic.

Interesting, because I'm in Bristol and they told me that two masts were down as well. Coincidence or lying about not having a clue?

anthropolyte said:
Interesting, because I'm in Bristol and they told me that two masts were down as well. Coincidence or lying about not having a clue?
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I think in my case they were fairly genuine with their comments. The person I spoke to gave quite specific details about the faulty cells and when I spoke to my colleagues who'd also been having difficulties, they actually commented that that date in March was about when their iPhones started playing up.
Interestingly, one thing she suggested as a workaround was to shut the phone down and take the battery out for a minute or so. What she said was by doing this, the phone would 'forget' all the local cells and stop trying to connect to them when I powered it up again. The idea being that the phone would always give priority to cells that it knew of, ahead of any alternatives that may actually be working.
I'm not sure how true that is, but to be fair to her that does actually seem to work very well when I'm having problems - although I actually found simply shutting the phone down seemed to be just as effective.
I did however enjoy telling my colleagues with the iPhones that all they had to do was shut down their phones and take the battery out for a minute!

They said the exact same thing to me. Haven't tried it yet, but I will give it a go. Thanks!

Q: No Data if Not Activated?

Hello. I am wondering if someone here might be able to clear something up for me. I bought a new EVO 4G off eBay a few days ago. I called Sprint to verify the ESN is clean.
The thing is, I don't have any intention to activate this phone, rather I bought it as a toy, and because upon coming back to the US for a vacation a few weeks ago, I finally saw what it looks like in person and I had to have it (Yes, I like smartphones). Of course ironically it FINALLY released in Japan just days after I left but that's besides the point.
Anyway, I have the WiFi turned on and the phone has found my location for the HTC Sense weather widget, however the internet won't load and when I try to connect to Google to use the Marketplace and such, it says there is an error communicating with the servers, and that my phone might not be set up for data provision.
Someone please tell me that Sprint hasn't locked down this such that you can't even use the Wi-Fi until it's activated. Though I suspect that is indeed the case...
...and IF that is so, then am I correct in the understanding that flashing it with some custom ROM would solve the problem? I have never rooted a phone before, though I do own a number of unlocked ones (Nexus S, Xperia Play, etc) and so I had intended to try it out with this, since I can never actually use this as a phone. But perhaps it might be more of a necessity than I had expected.

Not sure if this will help you, but if you flash Warm Z, or any other of the froyo/sense 2.2 ROMs, during setup it will ask you if you want to use it on the data network or only on wifi.
Since you don't need 4g anyway, I would recommend checking it out. One of my favorite ROMs.
Rooting links:
This one is harder, but you will know more when you're done:
http://forum.xda-developers.com/showthread.php?t=829045
Easier/know less:
http://forum.xda-developers.com/showthread.php?t=787304

TokyoGuy said:
Hello. I am wondering if someone here might be able to clear something up for me. I bought a new EVO 4G off eBay a few days ago. I called Sprint to verify the ESN is clean.
The thing is, I don't have any intention to activate this phone, rather I bought it as a toy, and because upon coming back to the US for a vacation a few weeks ago, I finally saw what it looks like in person and I had to have it (Yes, I like smartphones). Of course ironically it FINALLY released in Japan just days after I left but that's besides the point.
Anyway, I have the WiFi turned on and the phone has found my location for the HTC Sense weather widget, however the internet won't load and when I try to connect to Google to use the Marketplace and such, it says there is an error communicating with the servers, and that my phone might not be set up for data provision.
Someone please tell me that Sprint hasn't locked down this such that you can't even use the Wi-Fi until it's activated. Though I suspect that is indeed the case...
...and IF that is so, then am I correct in the understanding that flashing it with some custom ROM would solve the problem? I have never rooted a phone before, though I do own a number of unlocked ones (Nexus S, Xperia Play, etc) and so I had intended to try it out with this, since I can never actually use this as a phone. But perhaps it might be more of a necessity than I had expected.
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I can't say this with confidence, because my Evo hasn't been deactivated before, but as far as I understood it, you should be able to connec to WiFi, whether the phone is activated or not. You shouldn't need to be activated to use WiFi. When you connected to the WiFi network, did it connect successfully and show good signal strength?

How about formatting the phone and then turning on airplane mode and then wifi. It should work fine
A drop of Chuck Norris's semen was placed on Android OS. We now have CyanogenMod.

Yes, being a used phone, I would highly recommend do a factory reset on it first. That way it will be clear of anything the previous owner might have done to it.
And yes, the phone will work on wifi only without a data plan, just make sure the phone is in airplane mode all the time, then turn the wifi on.

I had that happen to me with a old android when I did a factory rest you should have wifi but you can't use the market or gmail without a data plan from sprint at least I could not but I had a Samsung moment and it was rooted with a costume ROM on it I've never had my evo turned of so IDK..... If thats the case you can use other ways to get apps like Amazon or applanet thats what I did anyway......
Sent from my PC36100 using XDA App

Thanks to everyone who provided assistance. A few things:
1. The phone was actually still sealed. The security stickers were still on the phone and the manual, and even the battery was still unopened. Furthermore the phone itself still had the plastic sheet over the screen in perfect condition (something I've not even got from so-called new unlocked phones) so unless the seller went through really great loops to make it look new, it is apparently new. Though I will format the memory just incase.
2. I turned on Airplane mode as everyone suggested, and then when I turned on WiFi it let me connect to the Android Marketplace actually.
Actually, can I ask one more question, though unrelated. I want someone to confirm this:
I have two different contract carriers with me here roaming (Docomo and Softbank), both on Android Phones (the Xperia Play unlocked and Desire HD locked respectively). I have the mobile data transmission set to off (no roaming), however the actual phone service is on roaming. Every time I turn on the phones I receive messages from the carriers about roaming charges for data. I want to confirm that if the data roaming is OFF, and it is on Wi-Fi always, there are no charges for anything other than if I were to make a phone call, is this correct? I am 99.999% sure this is true, but part of me is really worried about returning and seeing a $10,000 bill.

but you can't use the market or gmail without a data plan from sprint
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Yes you absolutely can. To the phone, a wifi connection is the same as a 3g connection, its just a way to access the internet.
I want to confirm that if the data roaming is OFF, and it is on Wi-Fi always, there are no charges for anything other than if I were to make a phone call, is this correct?
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You could still get charged for any texts/picture mail you receive, as those still go through the regular phone radio, not the data radio.

sitlet said:
Yes you absolutely can. To the phone, a wifi connection is the same as a 3g connection, its just a way to access the internet.
You could still get charged for any texts/picture mail you receive, as those still go through the regular phone radio, not the data radio.
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Drat...I've received a number of those actually, but all from the carriers themselves which I think might be free of charge.
Japan basically doesn't do SMS/MMS thus it's really not an issue. And while Softbank does to an extent, I can't seem to actually receive any while here, as it actually keeps saying I have undelivered mail.
But I am happy everyone here mentioned the Airplane Mode detail as I had no idea you could use Wi-Fi in it. I had been angry because there seemed like no way to shut off the cellular radio and that provided a solution.
Sorry if I seem paranoid, but I literally received a bill for $5400 last December due to a carrier mistake (and they actually had the nerve to accuse me of using an overseas phone when I CLEARLY was using a locked one) and ever since I have been scared about getting another. Currently Docomo is the only carrier in Japan that will allow unlocked phones to be used, though in doing so you are thus accepting that your data transmission charge will be capped at $120 a month instead of the normal $75 for its sanctioned (locked) products. But Japan is so far behind with smartphones I can't stand to use any of them.

[Q] Constant delayed network response on 3G

Hi guys.
So I've been going through the painful process of logging a network fault with vodafone here in Australia, just to be told 10 minutes ago that my job has been closed and put down to a handset issue.
My issue is probably best described by this little video I've shot of my phone in action: https://skydrive.live.com/?cid=abebdf487d4ef439&id=ABEBDF487D4EF439!849
As you'll see, in the browser I will click a link and the loading bar will show that it's starting to do something. Reception will sit on 3G (no loading yet) flick to H (no loading yet) flick back to 3G (no loading yet) and then back to H and will load the page. Now I understand that going between 3G and H is normal behaviour, but in my situation not a single iota of data is transferred until it's gone back and forth, often taking 5-7 seconds for each request.
Now here's the odd part that makes troubleshooting really annoying. Putting another vodafone sim in my phone has the same problem. Putting my sim in another vodafone handset works fine. But putting a Telstra (our countries biggest telco with a 3g network that trumps everything else in OZ) sim in works flawlessly with pages loading instantly, even midway through an 3g/H transition.
I have updated to 4.0.2, experimented with various radios all to no avail. Vodafone has told me to take it into a store for them to deal with, but I'm really not keen on trying to convince a salesman that I actually have a problem and then being without a phone for 2 weeks, only for it to be sent back after a reflash with the problem remaining. Does anyone have any other ideas before I bite the bullet and take it in?

I'll have to bump this one, any ideas, anyone?

final bump

Hi Hinee,
I live in Argentina and I'm suffering the same thing. I used to have a Nexus One and 3G worked perfectly, now since I made the change I'm having the same issue you described. As you did, I tried with different radios to no avail.
Now, I find curious what you say about the SIM cards because it relates wot what I read in another forum. I just found a post somewhere else (sorry I didnt save the link) which says that the age of the SIM card may have something to do with the issue.
I haven't been able to test it yet, nor do I know enought about cellphones to know if its coherent or not, but I'll be calling my carrier today and ask for a SIM replacement to see if that solves the issue.
I'll let you know if that works for me.

[Q] Lumia 900 Spotty Data Connectivity?

I occasionally will lose data connectivity out of no where. Half the time it happens after a soft reset. The 4G/LTE icon is still on the screen when this happens (mostly with full reception bars), and I still have access to voice.
The only "fix" I've encountered is turning airplane mode off/on three times, then powering the device off/on, repeating this process at least 3-4 times.
My sim card is provisioned correctly (obviously it works since I've had data before).
Was just wondering if anyone else is experiencing this.

vizion4 said:
I occasionally will lose data connectivity out of no where. Half the time it happens after a soft reset. The 4G/LTE icon is still on the screen when this happens (mostly with full reception bars), and I still have access to voice.
The only "fix" I've encountered is turning airplane mode off/on three times, then powering the device off/on, repeating this process at least 3-4 times.
My sim card is provisioned correctly (obviously it works since I've had data before).
Was just wondering if anyone else is experiencing this.
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wow, of all the reviews, all the conversations with owners and testers, you are the first to mention this. Are you in an lte area? I know a higher concentration of drops appear to occur on lte areas
We'll all have to watch this one.

I think you have a bad phone. You will likely need a new phone to fix this. I know becuase this is what my 1st Droid Razr did. Does the phone get hot when this happens? does it seem slow as crap data speeds, like you can't even get a 360p youtube to load and web pages take forever. when this was happening my H+ S2 would make my RAZR look like it was on poor 3g/good 2g.
My isuse it some times droped EVERY thing or some times all data, but voice worked. A few times I fell back to 1x ( verizons 2G) and a lot of times 3g. (good day there 3g SUCKS and if any one tells you diffent take a 50 cal and .... ok you get it.)
Any way hope it gets fixed.

WPCentral has a review out (http://www.wpcentral.com/wpcentral-review-att-nokia-lumia-900) and noted the same thing. Possibly a bug: "We have seen an odd occurrence where our Wi-Fi connection can receive data but outgoing data crawls. We’re not sure why that is but haven’t seen it before on our other Windows Phones which causes us to raise an eyebrow. We’ve also had a few reports from early users noting the same behavior. Toggling the Wi-Fi on/off for a few minutes seems to do the trick but we’re a little concerned that this may an early bug."

Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.

CrownSeven said:
Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.
Click to expand...
Click to collapse
or, something in the modding, has led to the issue. Oh...did I say that in my outside voice...

CrownSeven said:
Whats interesting is that users (like myself) who have moded their phones to re-enable the internet sharing option on devices that originally had it disabled - encounter the same issue. Leads me to believe that it could be a bug in the OS itself relating to internet sharing.
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How did you "mod" your Lumia?

cx1 said:
How did you "mod" your Lumia?
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Should've been more clear, I don't have a lumia, but a Focus.

turns out to be a software issue with an update coming on 4/16. id post a link to the nokia site saying so, but i dont have enough posts, plus im sure you guys already saw it over all the tech blogs.

I have this issue as well.

me too! no data

Problem will be solved by April 16... Will need to update software...Also every lumia purchased until 21st will be given $100 credit towards attach bill.. Pretty much getting this phone for free!
Source: the verge
Sent in 3D

Boss2212 said:
Problem will be solved by April 16... Will need to update software...Also every lumia purchased until 21st will be given $100 credit towards attach bill.. Pretty much getting this phone for free!
Source: the verge
Sent in 3D
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it's in usa right? how about buying from canada? i have the same issue.

cao0215 said:
it's in usa right? how about buying from canada? i have the same issue.
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I don't know about canada but bill credit is given from att which is carrier in USA.. Thing is this applies to who have bought their phones under contact.
Sent in 3D

[HELP]Note 5 Slow Web Browsing

To start this is on the AT&T Note 5 64Gb bought yesterday. When I am on cellular data my web browsing experience is just fine. The second I turn on WiFi however it takes exponentially longer to load web pages.
It makes no sense because I am sitting here with my iPhone 6 Plus and it works just fine. Is there a way to fix this? I am quite upset right now that I dropped $400+ on a device that cant even do simple WiFi browsing.
And for those who need more info. I have changed DNS, made IP Static, cleared cache of phone and Chrome. The network is 2.4ghz and no other networks nearby are on my channel. I have no clue what to do here(ex Apple user)...

Sound like AT&T thing. MO money in data then WiFi. IPhone's sxxk ups. I remember it wasn't long they had android high speed cut back. Thinking it was around when Motorola Atrix first cane out. Just to sell more IPhone's
Sent from my SAMSUNG-SM-N920A using Tapatalk

Code:
Well I have some more information now...
I took out my sim card and the WiFi works great. I can browse the web really fast, the play store icons load quick and there is no lag at all. What the heck could cause that????
Also no way they would be trying to get money from me(unless they are dumb) cause I have unlimited data.
I just put back the sim and the problem is back. Are these phones that poorly designed that they cant have a sim in at same time as WiFi?
FINAL RESULTS: The sim card that was shipped to me is dead. I took out my family members sim and tried it in my phone and all works well. Shame on AT&T for this one. The phone was fine they made the mistake.
Does anyone know how to re-provision it or do I have to take it in now.

Not sure what you mean when you say the sim card is dead. Easiest thing may be to just get a new sim card since they are free. You can activate it at the store or over the phone.

Well they replaced the phone and it was working well in store. I get home and do the AT&T update and now the same issue has appeared. Is anyone else on the newest version and having issues???? This is the only thing that could cause the issue. Is there a way to revert to the old system version because this is not acceptable!