Develop Bugs

Has at&t turned off the 3g for att legacy customers (pre-cingular)?

I have an 8525 using an "old blue sim". I have been having problems connecting with the 3g network. "There is a problem connecting to the GPRS service in the roaming network you are in." I am able to make voice calls on the utms network, but I am unable to make a data connection.
I thought my phone had a problem, but I think it is ok. I have no problems connecting to the Edge signal just 3g. I have flashed my phone reflashed the roms and radio..
Is any one else having this problem?
I did call at&t and ask for help, but they would not even talk to me because they say they are not supporting "old blue" and I need to migrate to a new plan/sim.
This started about a month ago. I am not sure if flashing a rom maybe corrupted the radio?
Does this mean anything. Taken from the Hyper Core thread.
@PaY87
Yup, UMTS is one of the Third Generation (3G) mobile systems. I use Hypercore Kitchen, but I've removed the .rgu files from this rom so it won't be easy to rebuild it.
Anyone with an "old blue" sim still working on the 3g network?
Radio 1.54.07.00
IPL 1.04/ spl-2.10 olipro
Black Satin light/ Before that HClite 3.62
Thanks
Scott

Scott, when I got my 8525 I was told I had to upgrade my sim to a 3G sim. I did and have had no problems since.
Jim

I was told they will not change my sim unless I change plans and migrate over to the new at&t. I have a great plan. I pay about 90.00 a month for two phones 1550 anytime minutes nights/weekends start at 7 and a unlimited mmode data plan on one phone. They had a great promotion at the time and I don't want to lose it.
Scott

Maddog468 said:
I was told they will not change my sim unless I change plans and migrate over to the new at&t. I have a great plan. I pay about 90.00 a month for two phones 1550 anytime minutes nights/weekends start at 7 and a unlimited mmode data plan on one phone. They had a great promotion at the time and I don't want to lose it.
Scott
Click to expand...
Click to collapse
Unfortunatly for you the only way to change your SIM is to do what you said they said above. I have a friend that works at AT&T and he was tellign me about that not to long ago.
Just another Corporate manuever to capitalize gains within large companies, thats America for you
There are some great deals going on withen AT&T now and I'm sure If you talk to the right people (Store Managers, Customer Service Supervisors) they would set you up with a nice plan. don't upgrade the normal way, make sure you talk to someone and BE AGRESSIVE!!!

This might answer your problem,
The Boy Genius Report
Yesterday, December 26, 2007, 5:17:26 PM
Analog bids Adieu
Yesterday, December 26, 2007, 5:17:26 PM | Joshua Karp
2008 is going to be a sad year for anyone that still remembers the early days of mobile technology. Not only is the TDMA band, currently the massive monkey on AT&T’s back, set to go black, but it looks like the old school analog cellular network will also be put to rest. Analog has remained in use primarily due to its presence in rural areas that have yet to reap the benefits of the "shiny new" digital network. With the seemingly exponential increase in signal penetration by America’s wireless carriers, however, it seems that the analog bands have run their course. Fewer than 1% of phones currently in use are functioning on the analog network, but if you suspect that your handset might be one of them now would be a good time to check. As many as 500,000 GM On-Star-equipped vehicles will also be affected.
Link;
http://www.chicagotribune.com/servi.../friday/chi-cellular_webdec21,0,1030571.story
and
http://www.chicagotribune.com/servi...iday/chi-cellularbox_webdec21,0,6053828.story

just a suggestion but I went to a walmart that sold ATT phones and bought a new sim for $26. some change, and called att and got them to register it for me on my phone # without any problems. Now I have a 3G sim.

jonrobertd said:
just a suggestion but I went to a walmart that sold ATT phones and bought a new sim for $26. some change, and called att and got them to register it for me on my phone # without any problems. Now I have a 3G sim.
Click to expand...
Click to collapse
Thanks. I never thought of that maybe I will give it a try today. You just went into a store and asked for a replacement sim paid 26 bucks and your 3g has been working with on "old blue" account?
Thanks
Scott

I too have a similar issue.
I am using a 3G sim card and have an 8525 but don't have the data connect plan. Instead since I bought the phone outright I went into the store and added the Media Net unlimited Plan. Worked flawlessly on the 3G network this past year then all of sudden last week I noticed it will only connect at EDGE. Maybe there catching on to this not sure but it seems interesting all of a sudden.
O.k. sorry for the detour back to your subject. I actually had the older sim card like you earlier this year and bought one of of eBay to upgrade. They were about half the price on there as Cingy store. Then just take in to any AT&T store and they can swap your sims, at least it could be done in the past.
Good luck.

I went to two at&t stores today. I asked if I could have a replacement sim. No problem untill they looked at my account. It had "old blue" written all over it. Both stores said that they were unable to give me a new sim. One guy even showed me the computer screen. The only link that worked on the whole page was the UPGRADE button. They could not even change it even if he wanted to. He also said he has not seen an "old blue" account in about 2 years.
According to the salesman if you lose your sim they will not replace it. You will have to sign up for a new plan and contract.
It was a good idea thought it was going to work.
Any other ideas?
Thanks
Scott

Maddog468 said:
I went to two at&t stores today. I asked if I could have a replacement sim. No problem untill they looked at my account. It had "old blue" written all over it. Both stores said that they were unable to give me a new sim. One guy even showed me the computer screen. The only link that worked on the whole page was the UPGRADE button. They could not even change it even if he wanted to. He also said he has not seen an "old blue" account in about 2 years.
According to the salesman if you lose your sim they will not replace it. You will have to sign up for a new plan and contract.
It was a good idea thought it was going to work.
Any other ideas?
Thanks
Scott
Click to expand...
Click to collapse
I think you have to come to terms that you need to upgrade....sorry thats just how it is...blame Bush....9/11 was an inside job

I think your right there is not much I can do. I cannot complain I still have a great plan (price wise) even with the "edge" service.
Scott

I went to my local At&t shop told then my reception sucks, droped calls ect. The replaced mine and my wifes sim with a new 3g no questions

wk4alvn said:
I went to my local At&t shop told then my reception sucks, droped calls ect. The replaced mine and my wifes sim with a new 3g no questions
Click to expand...
Click to collapse
How long ago was this? Did you have an "old blue sim". I have had this sim for almost 5+ years maybe even longer. Did you go to a store or did you call and talk to someone from tech support?
Thanks
Scott

I have an extra 3G sim card, they sent it with a new phone, but no information is attached with it since we just used the old sim card in the new phone. Would an att store program it for one of you guys?

eagercrow said:
I have an extra 3G sim card, they sent it with a new phone, but no information is attached with it since we just used the old sim card in the new phone. Would an att store program it for one of you guys?
Click to expand...
Click to collapse
They had a pile of 3g sims there. The sales guy even showed me on the computer he tried clicking on replacement sim and nothing would happen. He clicked over the whole screen the only link that worked was upgrade. Saw it with my own eyes. The sales guy thought that all of these sims or accounts have been closed for years.
Thanks for the offer.
Scott

Maddog468 said:
They had a pile of 3g sims there. The sales guy even showed me on the computer he tried clicking on replacement sim and nothing would happen. He clicked over the whole screen the only link that worked was upgrade. Saw it with my own eyes. The sales guy thought that all of these sims or accounts have been closed for years.
Thanks for the offer.
Scott
Click to expand...
Click to collapse
Word yo, not much you can do with a Blue account. I work at an AT&T authorized retailer, and the only real option is upgrading.
One thing though, before you bite the bullet: I'm pretty sure you don't need a 3G sim to access 3G. Look over on Howard Forums (you might be better off asking this question there), but there are people even with old 32k and 64k sim's working just fine. But that doesn't mean AT&T isn't blocking it. See if you can use someone elses SIM card in the phone to connect to 3g (if it's a newer "Orange" card, make sure you have the correct internet settings).

irockash said:
Word yo, not much you can do with a Blue account. I work at an AT&T authorized retailer, and the only real option is upgrading.
One thing though, before you bite the bullet: I'm pretty sure you don't need a 3G sim to access 3G. Look over on Howard Forums (you might be better off asking this question there), but there are people even with old 32k and 64k sim's working just fine. But that doesn't mean AT&T isn't blocking it. See if you can use someone elses SIM card in the phone to connect to 3g (if it's a newer "Orange" card, make sure you have the correct internet settings).
Click to expand...
Click to collapse
The 3g service was working fine untill about week or so ago. I travel quite a bit to New York and it happened up there first. When I would get home to Ft.Lauderdale everything was fine up till about week ago. So the "old blue" would get 3g service but I am thinking this is not the case anymore.
The howard forums have a lot of information. I need to get some time and really go through and read their site. Thanks for the info I never been on that forum.
Anyone out there have a old blue sim that is still working on the 3g network?
Scott

According to my friend, it works fine. Do not upgrade unless you have to, and don't give up your grandfathered plan. IIRC, The type of sim does not control connection speed or method, but only access to the network overall.... That being said, if you do loose your old pre-cingular Blue sim, they will not give you a new one without a new plan, so don't loose it.
Further, ATT doesn't (currently) screen for tethering or use of PDA phones with data plans made for phones, so no worries there.

Just to give you a quick up date. I flew in from Boston today. My phone had no problems using 3g in up in Boston.
I guess now ATT has the abilty to turn off the 3G in certain areas for us old customers. I know for sure 3G does not work with my old blue in New York area and Ft.Lauderdale area, but worked fine up in Boston today.
So I am not even sure even if I was given a new "3G" sim that it would allow me access to the 3G network.
The fight continues for me trying to get a new sim without changing my plan.
Scott

Q: No Data if Not Activated?

Hello. I am wondering if someone here might be able to clear something up for me. I bought a new EVO 4G off eBay a few days ago. I called Sprint to verify the ESN is clean.
The thing is, I don't have any intention to activate this phone, rather I bought it as a toy, and because upon coming back to the US for a vacation a few weeks ago, I finally saw what it looks like in person and I had to have it (Yes, I like smartphones). Of course ironically it FINALLY released in Japan just days after I left but that's besides the point.
Anyway, I have the WiFi turned on and the phone has found my location for the HTC Sense weather widget, however the internet won't load and when I try to connect to Google to use the Marketplace and such, it says there is an error communicating with the servers, and that my phone might not be set up for data provision.
Someone please tell me that Sprint hasn't locked down this such that you can't even use the Wi-Fi until it's activated. Though I suspect that is indeed the case...
...and IF that is so, then am I correct in the understanding that flashing it with some custom ROM would solve the problem? I have never rooted a phone before, though I do own a number of unlocked ones (Nexus S, Xperia Play, etc) and so I had intended to try it out with this, since I can never actually use this as a phone. But perhaps it might be more of a necessity than I had expected.

Not sure if this will help you, but if you flash Warm Z, or any other of the froyo/sense 2.2 ROMs, during setup it will ask you if you want to use it on the data network or only on wifi.
Since you don't need 4g anyway, I would recommend checking it out. One of my favorite ROMs.
Rooting links:
This one is harder, but you will know more when you're done:
http://forum.xda-developers.com/showthread.php?t=829045
Easier/know less:
http://forum.xda-developers.com/showthread.php?t=787304

TokyoGuy said:
Hello. I am wondering if someone here might be able to clear something up for me. I bought a new EVO 4G off eBay a few days ago. I called Sprint to verify the ESN is clean.
The thing is, I don't have any intention to activate this phone, rather I bought it as a toy, and because upon coming back to the US for a vacation a few weeks ago, I finally saw what it looks like in person and I had to have it (Yes, I like smartphones). Of course ironically it FINALLY released in Japan just days after I left but that's besides the point.
Anyway, I have the WiFi turned on and the phone has found my location for the HTC Sense weather widget, however the internet won't load and when I try to connect to Google to use the Marketplace and such, it says there is an error communicating with the servers, and that my phone might not be set up for data provision.
Someone please tell me that Sprint hasn't locked down this such that you can't even use the Wi-Fi until it's activated. Though I suspect that is indeed the case...
...and IF that is so, then am I correct in the understanding that flashing it with some custom ROM would solve the problem? I have never rooted a phone before, though I do own a number of unlocked ones (Nexus S, Xperia Play, etc) and so I had intended to try it out with this, since I can never actually use this as a phone. But perhaps it might be more of a necessity than I had expected.
Click to expand...
Click to collapse
I can't say this with confidence, because my Evo hasn't been deactivated before, but as far as I understood it, you should be able to connec to WiFi, whether the phone is activated or not. You shouldn't need to be activated to use WiFi. When you connected to the WiFi network, did it connect successfully and show good signal strength?

How about formatting the phone and then turning on airplane mode and then wifi. It should work fine
A drop of Chuck Norris's semen was placed on Android OS. We now have CyanogenMod.

Yes, being a used phone, I would highly recommend do a factory reset on it first. That way it will be clear of anything the previous owner might have done to it.
And yes, the phone will work on wifi only without a data plan, just make sure the phone is in airplane mode all the time, then turn the wifi on.

I had that happen to me with a old android when I did a factory rest you should have wifi but you can't use the market or gmail without a data plan from sprint at least I could not but I had a Samsung moment and it was rooted with a costume ROM on it I've never had my evo turned of so IDK..... If thats the case you can use other ways to get apps like Amazon or applanet thats what I did anyway......
Sent from my PC36100 using XDA App

Thanks to everyone who provided assistance. A few things:
1. The phone was actually still sealed. The security stickers were still on the phone and the manual, and even the battery was still unopened. Furthermore the phone itself still had the plastic sheet over the screen in perfect condition (something I've not even got from so-called new unlocked phones) so unless the seller went through really great loops to make it look new, it is apparently new. Though I will format the memory just incase.
2. I turned on Airplane mode as everyone suggested, and then when I turned on WiFi it let me connect to the Android Marketplace actually.
Actually, can I ask one more question, though unrelated. I want someone to confirm this:
I have two different contract carriers with me here roaming (Docomo and Softbank), both on Android Phones (the Xperia Play unlocked and Desire HD locked respectively). I have the mobile data transmission set to off (no roaming), however the actual phone service is on roaming. Every time I turn on the phones I receive messages from the carriers about roaming charges for data. I want to confirm that if the data roaming is OFF, and it is on Wi-Fi always, there are no charges for anything other than if I were to make a phone call, is this correct? I am 99.999% sure this is true, but part of me is really worried about returning and seeing a $10,000 bill.

but you can't use the market or gmail without a data plan from sprint
Click to expand...
Click to collapse
Yes you absolutely can. To the phone, a wifi connection is the same as a 3g connection, its just a way to access the internet.
I want to confirm that if the data roaming is OFF, and it is on Wi-Fi always, there are no charges for anything other than if I were to make a phone call, is this correct?
Click to expand...
Click to collapse
You could still get charged for any texts/picture mail you receive, as those still go through the regular phone radio, not the data radio.

sitlet said:
Yes you absolutely can. To the phone, a wifi connection is the same as a 3g connection, its just a way to access the internet.
You could still get charged for any texts/picture mail you receive, as those still go through the regular phone radio, not the data radio.
Click to expand...
Click to collapse
Drat...I've received a number of those actually, but all from the carriers themselves which I think might be free of charge.
Japan basically doesn't do SMS/MMS thus it's really not an issue. And while Softbank does to an extent, I can't seem to actually receive any while here, as it actually keeps saying I have undelivered mail.
But I am happy everyone here mentioned the Airplane Mode detail as I had no idea you could use Wi-Fi in it. I had been angry because there seemed like no way to shut off the cellular radio and that provided a solution.
Sorry if I seem paranoid, but I literally received a bill for $5400 last December due to a carrier mistake (and they actually had the nerve to accuse me of using an overseas phone when I CLEARLY was using a locked one) and ever since I have been scared about getting another. Currently Docomo is the only carrier in Japan that will allow unlocked phones to be used, though in doing so you are thus accepting that your data transmission charge will be capped at $120 a month instead of the normal $75 for its sanctioned (locked) products. But Japan is so far behind with smartphones I can't stand to use any of them.

Radio issues

Is anyone else having radio issues with their G-pro? AT&T model here and have been having very obnoxious issues with this device. I'm familiar with the common issues of losing 3g or 4g data while in buildings and such and have always had issues with my phones while in buildings but this phone is by far the worst so far. I'm not sure if it is only a network issue or this specific phone but I can barely get it to send and receive sms inside my house. MMS, forget about it. Calls get dropped immediately when I try to make them at home, etc... Last night I was driving home and on a phone call. Over the course of the 3 hour drive I got dropped at least a dozen times. I've never had these issues with a phone. Any suggestions? Should I try to get a warranty replacement or is this normal?

Could it be your SIM card? I have only had my phone for a week and haven't had problems getting a signal. However, on my old Galaxy Note, I had a similar issue and the SIM was to blame. Have you tried turning your phone off, taking out the SIM and reinserting it to make sure it's in there fully? You could also try cleaning the contacts (the gold part on the back of the SIM).
BTW...was reading your signature and had to LOL at the part about the Nokia Lumia. I tried a Lumia and only made it a month before Android withdrawals set in--so I sold it to help pay for my OG Pro.

Haha, yeah. I liked a lot about the Windows phone but just couldn't stick with it. I'm Android through and through!!!
I'll give that a shot or maybe get into the store and get a new SIM card today. Thanks for the suggestion!

Anyone....anyone...? Bueller....Bueller...?
Swapped the SIM and didn't fix anything. Wondering if it is an issue with the phone itself.

Internet access with no sim and wifi turned off!

I picked up the Sprint version of the Samsung Galay Tab 3 7.0 (SM-T217S) on Craig's List for $90 (including a Moshi Versacover case). Not a bad deal. I reset everything to the factory defaults and started fresh. I'm running stock 4.4.2. (I'd love to root, but for some reason I can't. See a separate thread about that.)
Anyway, what's strange is that I have Internet access with the device, even though it has no sim card in it and even with wifi turned off. How can that be? Is this thing possessed, or am I missing something here? How can I have an Internet connection with wifi turned off and no sim card (and hence no data plan). I'm not a Sprint customer and have never signed up for anything.
Hey, I'll take it, but I'm curious how this is possible. (Chances are I'm overlooking something very obvious, but I thought I'd throw it out there.)
Thanks!
--Ron

dutch_in_seattle said:
I picked up the Sprint version of the Samsung Galay Tab 3 7.0 (SM-T217S) on Craig's List for $90 (including a Moshi Versacover case). Not a bad deal. I reset everything to the factory defaults and started fresh. I'm running stock 4.4.2. (I'd love to root, but for some reason I can't. See a separate thread about that.)
Anyway, what's strange is that I have Internet access with the device, even though it has no sim card in it and even with wifi turned off. How can that be? Is this thing possessed, or am I missing something here? How can I have an Internet connection with wifi turned off and no sim card (and hence no data plan). I'm not a Sprint customer and have never signed up for anything.
Hey, I'll take it, but I'm curious how this is possible. (Chances are I'm overlooking something very obvious, but I thought I'd throw it out there.)
Thanks!
--Ron
Click to expand...
Click to collapse
Dont forget that the SIM Slot on this version (SM-T217S) is only used by sprint for VALIDATION of the customer using LTE speeds, the tablet still works with CDMA (Needs to be flashed with CDMA Tools, PRLS, HEXMEID, all that stuff)
If you wish to know more about flashing a cdma phone please watch this video: https://www.youtube.com/watch?v=ZDAs7D9CzWs
Thats why you got internet access, you are using someone elses account which was not properly deactivated before selling the tablet. (Taking the LTE validation sim out of a Sprint tablet does not deactivate it like a gsm tablet like ATT one would)
You can use it till the guy paying the bills notices it, and either reports it stolen or deactivates that data plan.
BTW if it gets blacklisted you wont be able to reflash it to another number (data plan) on any of the CDMA carriers in the us, in that case ill buy it from you, just let me know.
Greetings.

Thanks for the reply. That would explain everything. I've contacted the seller and let him know he should properly deactivate the tablet from his Sprint account.
I don't really care if the tablet is blacklisted, since I have no intention of using it with cellular data. This LTE-enabled Galaxy Tab 3 7.0 was available at the right price, and I'm finding that LTE-enabled tablets are just faster overall and have higher benchmark scores than their wifi-only counterparts. I saw the same thing with the Galaxy Tab 2 10.1 LTE (SGH-i497) vs. the wifi-only one ( GT-P5113), which I could test side by side.
--Ron

4g connection issues with note 10+ 5g

This is going to be long but I want to make sure I give as much details as possible. I went to preorder a note 10+ 5g. Was going to do a trade in but right before I finished the order decided to go with the BOGO deal instead and add a friend to my account. I received both of the phones and had 4g issues. Most apps had trouble loading anything. If I waited with the app open eventually it would start loading things up but not all apps acted like this. They may hang some but worked ok. Speed tests showed I had a good signal. After talking with tech support on the phone and going to Verizon stores several times they still couldn't get things to act right. They switched sim and phone out in store. One of the store managers said my first order was pending and that 1 if not both of the phones I had were supposed to be in there warehouse and that I wasn't even supposed to have them. They told me the best thing to do was to return the phones and start over. They had trouble returning the phones since I wasn't even supposed to have them. What they had to do was to charge me the full amount of both phones to my account and the credit me the amount. They said after my billing cycle was over they would do it and once my account was back to normal then try to upgrade again (still ended up paying extra on my bill for that ). So I went into Verizon yesterday and did my upgrade and still had the same issue and if I wanted to return them again I'd have to pay the $50 restocking fee . So I called them AGAIN! They have a ticket out but I tried to see what I could figure out on my own. I downloaded a network switcher app and went to 3g and everything was slow but worked fine. Everything also works fine on wifi. One thing I noticed in the app when I ran a ping was that IPv4 connected but IPv6 failed. It said IPv6: fail (1). Anyone else having this issue or know what's going on or know a fix? This is very annoying!

joeyx2 said:
This is going to be long but I want to make sure I give as much details as possible. I went to preorder a note 10+ 5g. Was going to do a trade in but right before I finished the order decided to go with the BOGO deal instead and add a friend to my account. I received both of the phones and had 4g issues. Most apps had trouble loading anything. If I waited with the app open eventually it would start loading things up but not all apps acted like this. They may hang some but worked ok. Speed tests showed I had a good signal. After talking with tech support on the phone and going to Verizon stores several times they still couldn't get things to act right. They switched sim and phone out in store. One of the store managers said my first order was pending and that 1 if not both of the phones I had were supposed to be in there warehouse and that I wasn't even supposed to have them. They told me the best thing to do was to return the phones and start over. They had trouble returning the phones since I wasn't even supposed to have them. What they had to do was to charge me the full amount of both phones to my account and the credit me the amount. They said after my billing cycle was over they would do it and once my account was back to normal then try to upgrade again (still ended up paying extra on my bill for that ). So I went into Verizon yesterday and did my upgrade and still had the same issue and if I wanted to return them again I'd have to pay the $50 restocking fee . So I called them AGAIN! They have a ticket out but I tried to see what I could figure out on my own. I downloaded a network switcher app and went to 3g and everything was slow but worked fine. Everything also works fine on wifi. One thing I noticed in the app when I ran a ping was that IPv4 connected but IPv6 failed. It said IPv6: fail (1). Anyone else having this issue or know what's going on or know a fix? This is very annoying!
Click to expand...
Click to collapse
A couple years back we had problems with my daughter not being able to send or receive text messages and after endless efforts on the phone and going to the phone store where they suggest a new phone we looked on her Verizon account and she had some restrictions on there somehow for sending text messages. Long story short look at your account with Verizon and look at every single little nitty-gritty detailed setting - there might be something on your phone line or both phone lines that disallow 4g? Have the store try a different SIM card - NOT ON YOUR ACCOUNT, BUT A DIFFERENT ACCOUNY - and if the 4G works fine on the phone with a different sim card with a different phone number and account then the problem is with the carrier account you have...
Sent from my SM-N976V using Tapatalk

I went through everything and didn't see nothing. As soon as I returned the phones and went back to my note 8 without making changes to my account everything worked like it was supposed to again.

RE: 4G Connection Issues with Note 10+ 5G
Hello,
I had the same phone with the same issue and am on the phone with Verizon Wireless now. We found that the 5G version will not read the 4G signal like it is supposed for some reason. So if you are not in a 5G area the data will not work. I just switched to the non-5G version of the Note 10+. We found this out by switching my plan to one that did not have 5G attached and everything worked just fine until we switched it back to the plan with 5G attached.