Cracked screen - Epic 4G Q&A, Help & Troubleshooting

So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
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They will fix at sprint store for 35 pl us tax
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Or free if you have ins.
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420247paul said:
They will fix at sprint store for 35 pl us tax
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I already went there and they said they don't do that anymore they said I would need to get a replacement
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rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
Sent from my SPH-D700 using Tapatalk
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Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.

zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
Click to expand...
Click to collapse
So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
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Related

How much will it cost to replace screen at sprint store?

My screen is cracked and some of the disitizer is showing and does anyone know how much sprint will want for this I don't want to do it myself( I was running and it slipped out my pocket and it got destroyed) but there's no other issues but a screetch siliver rim
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Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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iamchocho said:
Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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Thank you
Sent from my SPH-D700 using XDA App
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
Click to expand...
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as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
Unknown Zone said:
as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
Click to expand...
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Wow. Well there God my bday money man sprint is thinking dumb anymore
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zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
Click to expand...
Click to collapse
That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
jbadboy2007 said:
That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
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That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
zanderman112 said:
That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
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Yeah like my search part of glass is gone and can see dizitizer but works and have a spider Web looking menu back and home buttons up to were screen is and a giant crack up to the top but its not noticable unless you move the phone around and now I have tape over the screen haha
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Going out of business sale!!!!

Sadly due to some personal issues I will no longer be able to take orders.
I do however have some parts left mainly S4 stuff. It's been great doing business here and props to the mods for letting me do so.
I will fill any remaining orders I have pending then sell my stocked items.
I'll still be here on xda just on the HTC One forums. Thank you all for your business
Sent from my Genesis that does what Nintendon't
In India or China you may be able to find someone willing to buy body parts, but it is highly illegal.
Sent from my SPH-D710 using Tapatalk 2
Hahahahaha! Funny. I think they mainly buy organs, though, which would be comparable to motherboards. Just looking to sell faces, backs and arms. ;p
No one ever seems to go to the market . I have my small inventory of parts here http://forum.xda-developers.com/showthread.php?t=1868947
I need a replacement screen. Please let me know what you are selling them for because I recently shattered mine.
xDecapitator said:
I need a replacement screen. Please let me know what you are selling them for because I recently shattered mine.
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Which phone do you need a screen for?
Speed bump
tuscani1821 said:
Which phone do you need a screen for?
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Click to collapse
Epic 4G Touch
xDecapitator said:
Epic 4G Touch
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$50
Sent from my EVO
Okay so currently my sales are kinda slow. So for a short while I will donate $5 to anyone who refers a sale to me over $50. Once I receive payment from the buyer i will pay the person who referred the sale. The buyer must mention who referred as well. I will also give the buyer a $5 discount on their purchase.
Sent from my Genesis that does what Nintendon't
Tried to get to your link... Was asked to sign in which I did but nothing came up...
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cd7 said:
Tried to get to your link... Was asked to sign in which I did but nothing came up...
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Click to collapse
That's strange. I'll Pm you my inventory.
I have alot of sells and no problems from craigslist.... You want to sell.. Do what needs to be done other wise you'll just be holding on to you parts for awhile... Craigslist works
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bluedevils2003 said:
I have alot of sells and no problems from craigslist.... You want to sell.. Do what needs to be done other wise you'll just be holding on to you parts for awhile... Craigslist works
Sent from my SPH-D710 using xda premium
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Yeah, I just prefer to ship it on my own time instead of having to meet up. I think it's just no one really goes to the market place. I've gotten way more views on this thread than any one that I've posted in the marketplace.
I've got parts for the epic 4G Touch, Galaxy SIII and the HTC EVO 4G LTE all OEM, all in working order.
Epic 4G Touch parts:
2 white screens - $50/ea
3 white housings - $20/ea
1 black housing - $20
2 black battery covers - $10/ea
3 white battery covers - $10/ea
1 battery - $20
Galaxy SIII
2 white battery covers - $10/ea
1 battery - $20
HTC EVO 4G LTE parts:
1 black screen - $80
4 black housings - $20/ea
8 black tops - $20/ea
3 batteries - $20/ea
Pm me if you're serious about buying. I cover shipping so all these prices are what you'd be paying. I do not cover return shipping.
http://forum.xda-developers.com/showthread.php?t=1868947
Is where I keep my inventory updated.
$10 for a battery cover? Are you serious?
Where do you get these parts? I would imagine you are a Sprint tech that gets to take home some extra parts?
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Mattix724 said:
$10 for a battery cover? Are you serious?
Where do you get these parts? I would imagine you are a Sprint tech that gets to take home some extra parts?
Sent from my SPH-D710 using xda premium
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Haha nope. I would get fired if I did that. It's pretty easy to get a hold of broken phones and still come out with a profit. But yeah I do have a good inventory of good parts.
Sent from my Genesis that does what Nintendon't
What is your screen condition for the E4GT?
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locoboi187 said:
What is your screen condition for the E4GT?
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Flawless and fully functional
Sent from my Genesis that does what Nintendon't
Just got more white screens
Sent from my Genesis that does what Nintendon't

The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.
I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.
I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.
I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck
Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)
Just curious. Do any of you guys have a case on when the Note fell ?
kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
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Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
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drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
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Click to collapse
10 dollars more... every month
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majorbgss said:
10 dollars more... every month
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Plus deductible of $200 I believe.
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That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
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Click to collapse
Does at&t give you a new one if they can't fix?
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sodomanaz said:
Plus deductible of $200 I believe.
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Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
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Screen cracked. What do?

Hi guys. I recently dropped my phone and the screen has a line across the top of the phone. What do you recommend? Is there a place I can get a legit screen replacement for a cheap price? Thanks in advance!
Sent from my SPH-L900 using Tapatalk 2
bobloiy said:
Hi guys. I recently dropped my phone and the screen has a line across the top of the phone. What do you recommend? Is there a place I can get a legit screen replacement for a cheap price? Thanks in advance!
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
dont replace just the screen..it can be done but you risk the chance of dust getting between the lcd and glass which will drive you crazy.
get the lcd/digitizer replacement..usually around $150-260 and swap it yourself..i did mine and it was pretty easy
What a an lcd digitizer? Lol, sorry i don't really know much about this yet.
Sent from my SPH-L900 using Tapatalk 2
he is saying not to replace just the glass, get the package that has the screen, the stylus sensor AND the glass
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reinaldistic said:
he is saying not to replace just the glass, get the package that has the screen, the stylus sensor AND the glass
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
I just so happen to have a complete screen for sale for $150 shipped
Sent from my EVO using Tapatalk 2
I'M Sorry to hear Your Cracked your Screen hope you get it Fix Good luck,
Sent from my SPH-L900 using xda app-developers app
I got my gn2 at best buy and pay 11$ a month for insurance... I'm happy to pay that cause i usually drop my phone every month or so and just take it there and get a loaner phone for bout 3days and then I get a refurbished gn2.. In the last 2years I've dropped, water damage and bricked over 10-12 phones and just gotta wait a few days for a refurbished one
Radio Shack does it for about $80 but you are without the phone for a few days.
Doc

Tell me how to get a new glass from sprint

I would like to get my glass replaced. Sprint seems to be very picky on replacing glass or screens. I'm looking for a guarantee way to get new glass threw sprint. Yes I do have the insurance. Thanks in advance.
Sent from my SPH-L900 using xda app-developers app
If the crack is too big they won't do anything. File a claim.
w7excursion said:
If the crack is too big they won't do anything. File a claim.
Click to expand...
Click to collapse
This,
Use to replace them free with insurance. My og Evo got shattered 6 months after I got it when I fell through an attic and I landed on it. They replaced the screen for free. Now it has to be a crack less than 2" I think.
Sent from my HTCONE using xda app-developers app
They replaced mine no questions asked
GuitarJesus said:
They replaced mine no questions asked
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Click to collapse
That's great. Did you go to the store or call? I notice if you call they ask you to go in rhe store. I have deep scratchs and want to get a new glass. Im trying to cover my tracks to make sure they dont turn me down. Thanks for your help.
Sent from my SPH-L900 using xda app-developers app

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