How much will it cost to replace screen at sprint store? - Epic 4G Q&A, Help & Troubleshooting

My screen is cracked and some of the disitizer is showing and does anyone know how much sprint will want for this I don't want to do it myself( I was running and it slipped out my pocket and it got destroyed) but there's no other issues but a screetch siliver rim
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Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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iamchocho said:
Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
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Thank you
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If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic

zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.

Unknown Zone said:
as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
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Wow. Well there God my bday money man sprint is thinking dumb anymore
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zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.

jbadboy2007 said:
That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
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That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
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zanderman112 said:
That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
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Yeah like my search part of glass is gone and can see dizitizer but works and have a spider Web looking menu back and home buttons up to were screen is and a giant crack up to the top but its not noticable unless you move the phone around and now I have tape over the screen haha
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Related

Cracked screen

So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
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They will fix at sprint store for 35 pl us tax
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Or free if you have ins.
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420247paul said:
They will fix at sprint store for 35 pl us tax
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I already went there and they said they don't do that anymore they said I would need to get a replacement
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rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
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Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
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So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
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Dropped my Epic. Now the screen is yellow and unresponsive.

Well, I didn't drop mine. I love this phone lol.. my sister dropped hers and now her screen is yellow. It's also unresponsive to touch..
What should she do? Would she have to replace the entire screen.. if so, maybe you all can point me in the right direction.
Sent from the future.
SocialReject said:
Well, I didn't drop mine. I love this phone lol.. my sister dropped hers and now her screen is yellow. It's also unresponsive to touch..
What should she do? Would she have to replace the entire screen.. if so, maybe you all can point me in the right direction.
Sent from the future.
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I'd take it into Sprint. They'll be able to replace the screen for her for about a $35 fee.
I'm pretty sure they wont replace it if its cracked more than an inch just so you know...
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deano0714 said:
I'm pretty sure they wont replace it if its cracked more than an inch just so you know...
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They replaced my whole epic once for $35 because it wouldn't go past the samsung screen lol. (This was a long time ago when I thought I had bricked my Epic and never used Odin ha)
There are no cracks. Just a yellow-ish tint and unresponsiveness.
Sent from the future.
|| Acer || said:
They replaced my whole epic once for $35 because it wouldn't go past the samsung screen lol. (This was a long time ago when I thought I had bricked my Epic and never used Odin ha)
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Lol... bricked mine for real a while back and they couldnt fix it and they gave me one for free... You just gotta be nice and act dumb... I was like "it froze and i pulled the battery and then the screen didnt turn on" and they said the battery fried it when i knew that it was vision kernel lol.
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Id go to Best Buy if you have Geek Squad's Black Tie Insurance... they have a rapid exchange program now so you'll have a new Epic on the spot for free if they're in stock (if they don't have any Epics in store you'll have to wait about 3-5 days for them to ship one to the store but its still free)...

Cheapest way to fix glass with hairline cracks

The glass on my T989 have had scratches for the last month. It hasn't gotten worse, but I really want to get it fixed, because its starting to really get to me. I'm weighing my options, it seems it would be too costly, and I plan on rather spending money on getting a SG3 at full retail. Should I repair this, and sell it, or sell it as is on craigs list? What would be the most cost effective way? I notice there are OEM original glass replacements on ebay for like 10-15 dollars but don't know how to replace it myself. How much would it be to get a professional to do it? What price would I be able to sell it at on craigslist just to sell it as is? I'm not sure what I should do, any suggestions would help. Theres like 6 hair thin crack lines spread in a circular pattern about 2 cm apart on the top half of the screen. Any suggestions appreciated thanks!
I have never tried it myself but I have heard that replacing the screen on most phones is not too difficult.
gariputo said:
I have never tried it myself but I have heard that replacing the screen on most phones is not too difficult.
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I dunno this one seems pretty darn hard. My Hd2 was a b**** since it needed soldering so instead of trying I just sold it
Ive been meaning to post up a tutorial but I did it for myself...it was simple but Replacing the screen on this phone for some scratches is not the best option though as its an expensive screen
Btw the screen and the digitizer are one peice... Or at least very well glued together
Isnt there some type of 'scratch filler' thing that you rub into the scratches?
Try on of these ideas
http://pattyinglishms.hubpages.com/hub/Glass_Repair
Sent from my SGH-T989
Omg what happened!?!?
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rastlin said:
Omg what happened!?!?
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Yeah what happened???
Cellulardr.com
They can fix it, they handle my phone's screen and USB port in about a week.
Sent from my SGH-T989 using Tapatalk 2
Are they scratches or cracks? Big difference.
I had a few thin, semi-deep scratches on my screen a while back. I put a dab of white, semi-gritty toothpaste on the scratches themselves, and buffed it into the scratches with a dry towel corner until all residue was gone, then repeated. Did it about 4-5 times and lines were almost entirely buffed out. Can no longer feel lines and can only see when looking extremely close for them. Phone smelled good to boot! Haha!
Cracks... that's a whole another issue.
Best,
AP
rastlin said:
Omg what happened!?!?
Sent from my SGH-T989 using XDA
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Phone was plugged into my laptop and I was using it while I sat on the floor and the laptop was on my nightstand... I got up to close the laptop lid and it fell...unfortunately the corner of the laptop hit the screen... I spent 175 for the replacement screen and fixed it myself
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fmartine said:
Phone was plugged into my laptop and I was using it while I sat on the floor and the laptop was on my nightstand... I got up to close the laptop lid and it fell...unfortunately the corner of the laptop hit the screen... I spent 175 for the replacement screen and fixed it myself
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Holy crap $175?! I'm assuming you didn't have insurance? The deductible is only $130.
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Towle said:
Holy crap $175?! I'm assuming you didn't have insurance? The deductible is only $130.
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Nope no insurance... :'(
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ehBrY said:
I notice there are OEM original glass replacements on ebay for like 10-15 dollars but don't know how to replace it myself. How much would it be to get a professional to do it?
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Replacing the screen is very easy. There are tutorials online to follow. I've replaced my screen once, I think anyone can do it. Don't pay someone to do it.
Sent from my SAMSUNG-SGH-T989 using xda premium

Screen replacement

I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
Sent from my SAMSUNG-SGH-I747 using xda premium
Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
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ayeitschris said:
Like 200$ for the lcd + glass. Or like 15$ for just the glass, its hard to replace but manageable.
Sent from my SGH-T999 using xda app-developers app
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Is there stores where they can replace just the screen for a reasonable payment?
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renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
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Depends on where you live. Some towns have little phone repair centers.
Sent from my Galaxy Nexus using xda premium
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
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Same issue here, one drop with a case on and glass looks like ****. Dropped my sgs2 touch many times before a hard crack ever happened and now im coughing up 150 to replace. Wtf.
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Here's a video on how to replace just the glass for $15. Looks like a ***** to do but saves you a ton of money.
Edit: Forgot to add link http://forum.xda-developers.com/showthread.php?t=1904554
renehd2 said:
Is there stores where they can replace just the screen for a reasonable payment?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Depending where your at I would google search repair centers and call around for the best price. If that doesn't work perhaps Craigslist? I met a really cool tech guy off there and he works on mainly iphones but knows a lot about android devices as well.
jyabor91 said:
I work at a cell phone repair store. We charge like 275 for the repair and a good quality part will run like 225. I have fixed like 30 gs3s so far and I am going to warn you now..... Do not attempt to just replace the glass. I you will just be wasting your time. To the guy that said it is manageable, until you try it yourself, please don't give advice like that out. It very much is not manageable to do. But if you have any experience repairing phones, just order the screen plus lcd yourself and do it. It is very easy on the gs3
Sent from my SCH-I535 using Tapatalk 2
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Plenty of people, including myself have replaced just the glass with great success. If you arent a mechanical type person, then no, i would not attempt it, but its not impossible.
Sent from my SGH-I747
If you feel confident enough you can replace the screen yourself. Here is a very good guide on youtube:
https://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
https://www.youtube.com/watch?v=PUyI74c0DhE&feature=youtube_gdata_player
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How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Quite a few ppl have replaced just the glass here on xda..
If my glass was broken I'd try to fix it.. If I screw up I'd have to replace the entire thing anyway so might as well try to fix it for 15 first.
Or am I missing something?
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hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
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whoa it cracked even with the otterbox?
hypertek said:
How bad is your crack? Mine was at the bottom corner
https://sphotos-a.xx.fbcdn.net/hphotos-snc7/s720x720/386262_10151093476528557_832449593_n.jpg
I bought a glass screen protector and it hides most of it , It doesn't even bother me anymore
http://i48.tinypic.com/fv9pp0.jpg
http://i46.tinypic.com/e7koat.jpg
Click to expand...
Click to collapse
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
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renehd2 said:
Mine its broken something similar to yours, but I'm really disappointed with this s3 quality..
I dropped it seated on my car in soft ground and it hit with the bottom right corner and welcome cracked screen, it divided like in 7 parts, one like 80% of the creen and the other 6 about the same size
Sent from my SGH-I747 using xda premium
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It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
Skander1998 said:
It isn't about the quality, the screen is curved in the edges so it becomes extremely weak there, one unlucky corner drop that avoids the plastic bezel and hits the screen and welcome cracks.
Now i dropped mine many times and found that the phone drops on it's back most of the time and survives, but i almost broke it when it dropped on the side, luckily it hit the bezel and there was no damage, not even a scratch/bend.
So yep.. luck.
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+ 1 on that.
if you have a proper case it'll decrease the chance...but yea with an unprotected phone it comes down to luck really. takes that one spot to crack your screen.
renehd2 said:
I dropped my phone yesterday accidentally and now it's cracked St the bottom of the screen..
It really looks ugly and I'm looking for a screen replacement for how much do you think it's a good price for the screen? Is it safe?
How much do you think it's the price of my phone now that the screen its cracked?
Sent from my SAMSUNG-SGH-I747 using xda premium
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There are plenty of threads on this already. Should this be in QA forum............yes it should!!!!!!! Instead of trashing the accessories forum try looking for a answer elsewhere.
Sent from my SCH-I535 using Tapatalk 2

Tell me how to get a new glass from sprint

I would like to get my glass replaced. Sprint seems to be very picky on replacing glass or screens. I'm looking for a guarantee way to get new glass threw sprint. Yes I do have the insurance. Thanks in advance.
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If the crack is too big they won't do anything. File a claim.
w7excursion said:
If the crack is too big they won't do anything. File a claim.
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This,
Use to replace them free with insurance. My og Evo got shattered 6 months after I got it when I fell through an attic and I landed on it. They replaced the screen for free. Now it has to be a crack less than 2" I think.
Sent from my HTCONE using xda app-developers app
They replaced mine no questions asked
GuitarJesus said:
They replaced mine no questions asked
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That's great. Did you go to the store or call? I notice if you call they ask you to go in rhe store. I have deep scratchs and want to get a new glass. Im trying to cover my tracks to make sure they dont turn me down. Thanks for your help.
Sent from my SPH-L900 using xda app-developers app

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