Well, I didn't drop mine. I love this phone lol.. my sister dropped hers and now her screen is yellow. It's also unresponsive to touch..
What should she do? Would she have to replace the entire screen.. if so, maybe you all can point me in the right direction.
Sent from the future.
SocialReject said:
Well, I didn't drop mine. I love this phone lol.. my sister dropped hers and now her screen is yellow. It's also unresponsive to touch..
What should she do? Would she have to replace the entire screen.. if so, maybe you all can point me in the right direction.
Sent from the future.
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I'd take it into Sprint. They'll be able to replace the screen for her for about a $35 fee.
I'm pretty sure they wont replace it if its cracked more than an inch just so you know...
Sent from my SPH-D700 using XDA App
deano0714 said:
I'm pretty sure they wont replace it if its cracked more than an inch just so you know...
Sent from my SPH-D700 using XDA App
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They replaced my whole epic once for $35 because it wouldn't go past the samsung screen lol. (This was a long time ago when I thought I had bricked my Epic and never used Odin ha)
There are no cracks. Just a yellow-ish tint and unresponsiveness.
Sent from the future.
|| Acer || said:
They replaced my whole epic once for $35 because it wouldn't go past the samsung screen lol. (This was a long time ago when I thought I had bricked my Epic and never used Odin ha)
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Lol... bricked mine for real a while back and they couldnt fix it and they gave me one for free... You just gotta be nice and act dumb... I was like "it froze and i pulled the battery and then the screen didnt turn on" and they said the battery fried it when i knew that it was vision kernel lol.
Sent from my SPH-D700 using XDA App
Id go to Best Buy if you have Geek Squad's Black Tie Insurance... they have a rapid exchange program now so you'll have a new Epic on the spot for free if they're in stock (if they don't have any Epics in store you'll have to wait about 3-5 days for them to ship one to the store but its still free)...
Related
My screen is cracked and some of the disitizer is showing and does anyone know how much sprint will want for this I don't want to do it myself( I was running and it slipped out my pocket and it got destroyed) but there's no other issues but a screetch siliver rim
Sent from my SPH-D700 using XDA App
Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
Sent from my SPH-D700 using XDA App
iamchocho said:
Unless they have changed their policy, 35$. I know a few people who have had their screens replaced withing the last 6months or so and that's what they were charged without insurance.
Sent from my SPH-D700 using XDA App
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Thank you
Sent from my SPH-D700 using XDA App
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
Unknown Zone said:
as zamderman stated, The policy has changed, a lot of people were taking advantage of the old screen replacement policy so Sprint changed to the 1 inch rule since they were losing $$$$$.
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Wow. Well there God my bday money man sprint is thinking dumb anymore
Sent from my SPH-D700 using XDA App
zanderman112 said:
If the scratch is smaller than an inch, they'll replace the screen, if bigger, they only do replacement phone for $100
Sent from my perfect epic
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That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
jbadboy2007 said:
That's not the info I received. What I was told by a sprint rep is with our phones any screen issue must go through ins because of the shortage of screens. Because my screen cracked internally you couldn't tell if I only had a 1" crack or not. My screen just didn't work. I had to go through ins.
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That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
zanderman112 said:
That's not the same though, were talking about a crack in the glass, smaller than 1 inch. Not the digitizer underneath
Sent from my perfect epic
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Yeah like my search part of glass is gone and can see dizitizer but works and have a spider Web looking menu back and home buttons up to were screen is and a giant crack up to the top but its not noticable unless you move the phone around and now I have tape over the screen haha
Sent from my SPH-D700 using XDA App
So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
Sent from my SPH-D700 using Tapatalk
They will fix at sprint store for 35 pl us tax
Sent from my SPH-D700 using XDA App
Or free if you have ins.
Sent from my SPH-D700 using XDA App
420247paul said:
They will fix at sprint store for 35 pl us tax
Sent from my SPH-D700 using XDA App
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I already went there and they said they don't do that anymore they said I would need to get a replacement
Sent from my SPH-D700 using Tapatalk
rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
Sent from my SPH-D700 using Tapatalk
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Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
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So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
Sent from my SPH-D700 using Tapatalk
I have a locker at work. I keep my phone in it while I'm working along with all my other valuables. Well, when pulling the phone out of my locker, it fell to the ground which is about 3-4 feet. I have a Platinum case from Best Buy on it, which is the same as the Seidio Surface Combo case(I didn't have it in the holster) and a Zagg Invisible shield on it. The screen cracked in about 5 spots and won't turn on. The local Sprint repair Center didn't have the screen for it so I was advised to file an insurance claim. I just bought the phone on Saturday! Oh I am so mad at myself for not paying attention more and getting in too big of a hurry. The corporate store wouldn't exchange it for me. I know, no one cares about my sob story, but it just sucks and you guys are my ventilation units.
That sucks. At least its replaceable.
Yeah, but I'm a little upset that Sprint doesn't have these screens yet. It wouldn't cost me a dime if they did. Now I have to pay $100 deductible. It is what it is, but it's still upsetting.
That sucks man sorry. One night my girl got pissed @ me so she beamed my phone (she knows how much I love my phone) straight at the wall. I have a cheap case on the back end but I still got no scratches and dents on it. I guess I just got lucky. Sorry again.
sounds like bad luck. I've dropped my phone a ton of times with just a cheap TPU case on it. No issues so far, whew.
why cant they just swap it out for u? if its repairable, then u shoudnt have to go thru insurance...
Sent from my SPH-D710 using Tapatalk
If it makes you feel better (probably wont) I feel your pain...almost. Today my wife went to use the bathroom with her et4g that I just got her a few weeks ago in her back pocket and it took a dive straight into the toilet. I even told her to be careful with that because its the most common water damage "oops" I see from females coming in my store!
Sent from my SPH-D710 using xda premium
I feel bad for you. I've dropped my E4GT a few times and there's not a scratch on. No case no screen protector on mine. You must have dropped it just right or wrong
Sent from my SPH-D710 using xda premium
ilostmypistons said:
I feel bad for you. I've dropped my E4GT a few times and there's not a scratch on. No case no screen protector on mine. You must have dropped it just right or wrong
Sent from my SPH-D710 using xda premium
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Same!
Good luck to you thread starter
housry23 said:
Yeah, but I'm a little upset that Sprint doesn't have these screens yet. It wouldn't cost me a dime if they did. Now I have to pay $100 deductible. It is what it is, but it's still upsetting.
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Really? I've never known them to do a repair for damage for free. Normally they examine the phone for dents and signs of droppage and try to blame ANYTHING on that problem so you have to go through insurance. But I've only known them to do physical repairs for free on hardware problems not related to user error. A cracked screen would definitely get insurance status, and they'd merely charge you the $100 in-store for the repair instead of making you wait two days for Asurion to ship it out.
I just filed a claim... cracked my screen but it still worked... Sprint told me since it was longer then an inch, so I couldn't get the screen replaced at the repair center. bs
Sent from my SPH-D710
_dan said:
I just filed a claim... cracked my screen but it still worked... Sprint told me since it was longer then an inch, so I couldn't get the screen replaced at the repair center. bs
Sent from my SPH-D710
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Said the samething when my EVO cracked. Repaired it myself then traded it for this phone because I broke the volume button. Stupid reason but no I miss my EVO, did everything I wanted to and more. Try fixing the phone yourself first.
Sent from my SPH-D710 using xda premium
I have never had to pay for a replacement due to physical damage (not water) and have had multiple cracked screens either repaired or the whole phone replaced (on other phones).
Seriously try a different repair center, I actually have the best of luck with 3rd party ones. If they can't repair the phone they just do an advance exchange and call me a few days later when the new phone comes in.
R1ptide said:
I have never had to pay for a replacement due to physical damage (not water) and have had multiple cracked screens either repaired or the whole phone replaced (on other phones).
Seriously try a different repair center, I actually have the best of luck with 3rd party ones. If they can't repair the phone they just do an advance exchange and call me a few days later when the new phone comes in.
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Don't you pay for 3rd party?
Sent from my SPH-D710 using xda premium
The plastic seidio type cases suck.at absorbing shock. That's why u need a tpu like case.
Sent from my SPH-D710 using XDA App
Man sorry to heard that.! I got my phone from best buy with 10dollar amonth insurance. 2$more than de sprint but they got better coverage and no deductible.
Sent from my SPH-D710 using xda premium
locoboi187 said:
Don't you pay for 3rd party?
Sent from my SPH-D710 using xda premium
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Sorry meant 3rd party sprint repair center IE not a corporate store
skykc0401 said:
Man sorry to heard that.! I got my phone from best buy with 10dollar amonth insurance. 2$more than de sprint but they got better coverage and no deductible.
Sent from my SPH-D710 using xda premium
Click to expand...
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They dont replace lost phones
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R1ptide said:
Sorry meant 3rd party sprint repair center IE not a corporate store
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Never heard of those.
locoboi187 said:
Never heard of those.
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You might not have realized they were 3rd party. You can check on sprints website
Sent from my SPH-D710 using Tapatalk
I dropped my phone yesterday and since then I see a small visible red dot on my screen! do u think i'll get this phone replaced from sprint?
no!........
Is there physical damage to the phone other than the dot? Assuming there is not, and no water damage, they would probably repair/replace if you don't mention it was from a fall.
It's bleeding, apply direct pressure!
Sent from some phone.
When I had the OG Epic I had a pixel go bad so there was one green dot continuously on my phone. It drove me nuts. It was only a week old. I took it to get exchanged and they told me that there had to be 5 dead pixels for it to be eligible for exchange. I had to do some light negotiations saying I bought 3 lines, insurance on all, accessories, etc all from the Sprint store and they finally swapped it for a new one.
Sent from my SPH-D710 using xda premium
Mattheyu said:
Is there physical damage to the phone other than the dot? Assuming there is not, and no water damage, they would probably repair/replace if you don't mention it was from a fall.
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Click to collapse
well no other physical damage, man oh man this sucks.. well i do have the equipment protection plan i'll go to sprint store and check it out..
Why people post this things in here.. You know there are lots of sprint tech/employees lurking in the shadows
Sent from my SPH-D710 using xda premium
It was a question. It is allowed to ask a question. Op isn't trying to fraud sprint. Besides why have protection that covers a fall if you can't drop it. Op take it in or get an app that helps stuck pixels.
Sent from my BAD A$$ EPIC TOUCH 4G
I wasn't talking about fraud.. Is because some of the techs are a$$holes
Sent from my SPH-D710 using xda premium
Medic1013 said:
It's bleeding, apply direct pressure!
Sent from some phone.
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lol
Now that's funny
TX2000 said:
Why people post this things in here.. You know there are lots of sprint tech/employees lurking in the shadows
Sent from my SPH-D710 using xda premium
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Who cares. Do they know who he is? Besides he'd just asking for advice anyways.
Sent from my SPH-D710 using xda premium
My daughter dropped here sgs2, it has a blue pixel stuck on. Also the LED behind the search button is out too. It dosent bother her so nothing will be done about it.
phatmanxxl said:
My daughter dropped here sgs2, it has a blue pixel stuck on. Also the LED behind the search button is out too. It dosent bother her so nothing will be done about it.
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Haha I can't take you serious anymore with that avatar
I try to look away from his eyes... but can't
iSaint said:
Haha I can't take you serious anymore with that avatar
I try to look away from his eyes... but can't
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I have another picture of the same guy doing a kissy face, itlll be my next avatar.
phatmanxxl said:
I have another picture of the same guy doing a kissy face, itlll be my next avatar.
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Can I get a preview hahahahaha :?
iSaint said:
Can I get a preview hahahahaha :?
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............
I wish I was him, I bet he gets all the ladies in a hot bother.
anyone had any problems with a dead spot on their screen?
foxsdaddy67 said:
anyone had any problems with a dead spot on their screen?
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I am on my 3rd Optimus G and haven't had and dead spots. I am assuming you are referring to pixels. There was someone on IRC who had an OG with a broke screen. His issue was half the screen didn't come on. I am not sure if that was a hardware issue or if it was physically broke.
I have only had one screen issue and it was on all three OG I have had. There is a bit of light leak on the edges and top. Light leak is when the back light of the screen shines around the edges on a dark screen. I think that is a common universal issue. But, the screen is very vivid and not many people have had complaint about it.
Can you clarify you issue? We might be able to give you some ideas. If you are the original purchaser it is under warranty still. If not, I recommend TEP. If you are on XDA then TEP is a must.
kc_exactly said:
I am on my 3rd Optimus G...
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What happened to the previous 2?
when i run my finger across the screen in the middle it wont detect my touch. if i turn on the options in the developers setting to see what its doing you can see when it traces a line, it skips in the middle and starts again about a half inch later. only had the phone for a week or so, so thats not a problem. had a similiar issue on my evo shift way back when. had to take it to sprint store then too. any way i have an appt at 9 to have them take a look at it
_Epic said:
What happened to the previous 2?
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Held my rum and coke under my phone while texting drunk. The phone is big, the cup was bigger. 0.4 nano seconds was all it took.
Second one, testing gone wrong, fixing went full [email protected] wrong.
Sent from my LG-LS970 using xda premium
Does any one else have black rectangles all over the screen.
Sent from my LG-LS970 using xda app-developers app
well they are out of stock on the G.. on backorder for a week before i can get replacement. wtf.
had to laugh cuz the "tech" didnt know how to turn off the screen touch traces in the developer settings lol
man this is annoying. seems like everything on the phone depends on that part of the screen ie hitting send for texts and other things lol
foxsdaddy67 said:
man this is annoying. seems like everything on the phone depends on that part of the screen ie hitting send for texts and other things lol
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Have you tried in landscape? This is a way for me to do certain things when customers come into the store with touchscreen issues.
Landscape is more annoying than the screwed up spot lol
Sent from my LG-LS970 using xda app-developers app
kc_exactly said:
Held my rum and coke under my phone while texting drunk. The phone is big, the cup was bigger. 0.4 nano seconds was all it took.
Second one, testing gone wrong, fixing went full [email protected] wrong.
Sent from my LG-LS970 using xda premium
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Click to collapse
I bet you sobered up quick when you dropped it. Lol
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