Develop Bugs

Urgent help needed!!!!

MY DAD HAS THE EVO AND HIS KNEE WENT OUT AND HE FELL INTO OUR JACUZZI AND I'VE TRIED THE RICE TRICK AND IT MADE SOME PROGRESS BUT FOR SOME REASON WHEN I TURN IT ON THE FLASH KEEPS GOING OFF.
PLEASE HELP!!!!!!!!
Sent from my HERO200 using XDA App

Sounds like that evos done for do you have insurance?

Youngin said:
MY DAD HAS THE EVO AND HIS KNEE WENT OUT AND HE FELL INTO OUR JACUZZI AND I'VE TRIED THE RICE TRICK AND IT MADE SOME PROGRESS BUT FOR SOME REASON WHEN I TURN IT ON THE FLASH KEEPS GOING OFF.
PLEASE HELP!!!!!!!!
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
IT ALSO LOOKS LIKE YOUR HERO200 ALSO HAS SOME SORT OF KEYBOARD MALFUNCTION.
In the meantime, sell your jacuzzi. Buy your father a knee brace for his condition and an Evo to replace the one he Adrian Peterson'ed into the jacuzzi that has no hope of ever recovering. Problem solved.

Wow, the way you worded that I thought there was something wrong with your dad, not his phone!
In all likelyhood, since you've already attempted to turn the phone back on, the phone is toast. For future reference if you electronic device falls into water immediately pull the battery and get the device into some dry rice. Leave it there for at least 3 days and do not be tempted to put the battery in and turn it on until then.

nukedukem said:
Wow, the way you worded that I thought there was something wrong with your dad, not his phone!
In all likelyhood, since you've already attempted to turn the phone back on, the phone is toast. For future reference if you electronic device falls into water immediately pull the battery and get the device into some dry rice. Leave it there for at least 3 days and do not be tempted to put the battery in and turn it on until then.
Click to expand...
Click to collapse
he has a gash in his arm and it's in the rice right now I pulled the battery as soon as he got out the water and cut me some slack people im 14.

Youngin said:
MY DAD HAS THE EVO AND HIS KNEE WENT OUT AND HE FELL INTO OUR JACUZZI AND I'VE TRIED THE RICE TRICK AND IT MADE SOME PROGRESS BUT FOR SOME REASON WHEN I TURN IT ON THE FLASH KEEPS GOING OFF.
PLEASE HELP!!!!!!!!
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
piry525 said:
Sounds like that evos done for do you have insurance?
Click to expand...
Click to collapse
We do have insurance but sprint is probably going to find a way to screw us.
VSack said:
IT ALSO LOOKS LIKE YOUR HERO200 ALSO HAS SOME SORT OF KEYBOARD MALFUNCTION.
In the meantime, sell your jacuzzi. Buy your father a knee brace for his condition and an Evo to replace the one he Adrian Peterson'ed into the jacuzzi that has no hope of ever recovering. Problem solved.
Click to expand...
Click to collapse
I like the terms you used lol and my dad has a knee brace had to get surgery though.

If you have the insurance, you'll have to deal with the insurance company, not with Sprint directly. There will be a$100 deductible but that's far cheaper than buying a new EVO
Sent from my Samsung Epic 4G

Yeah this is why you pay for insurance???
Sent from my PC36100 using XDA App

Yea this happenedwith my hero but why is there a deductible when you're already paying for insurance?
Sent from my HERO200 using XDA App

my friend life isnt fair and why you pay a deductible i ask that same question my self why am i paying for something that im already paying? but what ever its better then buying it full price and your in luck even if they send you the phone(only the phone) ill be new they dont have referbished yet ohh and they will send you what ever they have first black our white so good luck

duuuuuuuuuude hah your paying for the luxury of saving money on a replacement. I understand your dad may have leg problems but he fell in a smallish body of water...i hope he is alright but that's not sprints fault. So you deal with insurance claim with asurion or whatever and pay 100 instead of a few hundred.
Not to be rude, but, you are 14 so the fact that you don't understand the idea of insurance is of no surprise.
Sent from my PC36100 using XDA App

conqu1stador said:
duuuuuuuuuude hah your paying for the luxury of saving money on a replacement. I understand your dad may have leg problems but he fell in a smallish body of water...i hope he is alright but that's not sprints fault. So you deal with insurance claim with asurion or whatever and pay 100 instead of a few hundred.
Not to be rude, but, you are 14 so the fact that you don't understand the idea of insurance is of no surprise.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
No offense taken
Sent from my HERO200 using XDA App

Thanks man
Sent from my HERO200 using XDA App

Youngin said:
Yea this happenedwith my hero but why is there a deductible when you're already paying for insurance?
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
because that's how insurance works... insurance is a gamble and you lost... but not as much as you would if you didn't have insurance

nicholaaaas said:
because that's how insurance works... insurance is a gamble and you lost... but not as much as you would if you didn't have insurance
Click to expand...
Click to collapse
Insurance is a gamble, but in this case-- he actually won.
Losing is paying for insurance on your phone for 2 years, and trading it in without having had to file a claim.
The loser here is Asurion, who now has to shell out a few hundred dollars for a replacement phone for the meager $7 a month they've collected from his father for the past two months.

Insurance companies are blood suckers.
Sent from my PC36100 using XDA App

Thanks u guys the phone is in rice as well as the battery (it also has the pink sticker) I will post once more on tomorrow to see if it works
Sent from my HERO200 using XDA App
UPDATE: Hey guys it's been 3 days and the phone works great! There are a few lines in the screen, but my dad already ordered a replacement . As for me I'm stuck with the Hero (

Daughter dropped my phone...

My 3 yr old dropped my phone and scratched my screen to hell. Should I return to factory settings and unroot before I take it in to sprint? Also what is it going to cost me?
Thanks in advance!
Sent from my PC36100 using XDA App

You will need TEP insurance.
Sent from my PC36100 using XDA App

I have it
Sent from my PC36100 using XDA App

i got screens forsale! $45. but TEP might be free.

Yeah I have an extra lcd/digitizer
Sent from my PC36100 using XDA App

TEP deductible is a $100 or $150, so you might be prepared for that.

I was reading that if you have insurance they replace it for free but because it's for cosmetic damage i believe they charge 45 or 35
Sent from my PC36100 using XDA App

You sir or wrong
ycats said:
TEP deductible is a $100 or $150, so you might be prepared for that.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App

If you have tep, the screen replacement is free. They may not replace it fire just scratches though, might have to be cracked. if they are out of screens they should order you a new phone.

So, what you're saying is... stomp on it.

subcypher said:
So, what you're saying is... stomp on it.
Click to expand...
Click to collapse
Sounds like it to me.

Here's one for you...
I have an evo with a couple bright spots on the screen (from impacts) and a lack of rsa keys...(tehe) I have insurance so do you think I could call cosmetic on the screen? How much would that be? This isn't crucial so it's no big deal but if you guys think it would be free I might go for it. The reason I ask instead of just going in is that im at college and getting to a sprint store is damn near impossible.

when I bring the phone in I should unroot it and put it back to stock correct? I have heard if the techs figure out it has been rooted they will red flag your account.

Always RUU before bringing your phone to Sprint. Always.

Yes definitely go to stock. They will poop on you if you have rooted and you go to them for help.
Swyped from my Evo on steroids.

Pro-Tip: Don't break your Sprint GNex right now.

So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!

Or don't order from sprint...
Sent From My Sprint Galaxy Nexus via Xda Premium

Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.

Don't break your phone ever!
Sent from my Galaxy Nexus

I was going to break mine tomorrow. Thanks for the heads up!

Lol I spent 2 months with a cracked GSM at least you have asurion

Smokeey said:
Or treat your phone like a baby...and if you can't manage to keep it safe, buy a case.
Click to expand...
Click to collapse
Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.

ragnarokx said:
I was going to break mine tomorrow. Thanks for the heads up!
Click to expand...
Click to collapse
Hey, I'm happy to help!

Ryjabo said:
Yeah, I usually do... but sh** happens.
If I'd have had a nice case, I probably would have been fine. Of course I didn't buy one because "I never drop my phones" -- famous last words.
Click to expand...
Click to collapse
Those and tep is a rip off / for suckers
Sent from my PG86100 using xda premium

ckoadiyn said:
Those and tep is a rip off / for suckers
Click to expand...
Click to collapse
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.

Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
Click to expand...
Click to collapse
I agree that's just what I have seen some say about it lol
Sent from my PG86100 using xda premium

Ryjabo said:
How is it a rip-off? For $100 they're sending me a replacement. It would have easily cost a lot more than that to get the screen replaced, and the retail price of the phone is $550.
Click to expand...
Click to collapse
Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA

theking_13 said:
Is that the what you paid in addition to the insurance, or just the insurance?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium

ckoadiyn said:
That's the deductible otherwise its 10 a month and you don't get charged for repairs like broke screen etc
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Not too shabby, only better insurance I know of is carrier sometimes, don't remember how much their deductible is. Might get insurance, hate that the AMOLED+Digitalizer are stuck together. Broke the damn screen on my Vibrant twice.
Sent from my Galaxy Nexus running Apex

When was it ever a good idea to break your phone? Your thread title does say, right now.
Sent from my Galaxy Nexus using xda premium

Ryjabo said:
So a little more than two weeks after I bought my Galaxy Nexus (Sprint), it had a rather unpleasant meeting with concrete. The screen is so cracked, Charlie Sheen is impressed.
Right now they're on back-order with Asurion, so it could be up to two weeks before they ship my replacement. Not sure about the VZW Gnex.
Just wanted to share in case anyone else is as unlucky as I am.
Peace!
Click to expand...
Click to collapse
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2

najaboy said:
Actually, that's rather fortuitous for you. Asurion typically does not keep new phones on hand and stocks up on refurbs. What your current situation means is that you'll likely receive a new replacement. "up to two weeks" is their standard disclaimer, but you'll probably be without for just a few days while they acquire a new handset from Sprint and then shop it to you after they receive it. Same thing happened to me in January with the VZW GN.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I don't know about fortuitous... it has been a week and I haven't heard jack **** from them (not even emails) and all I get over the phone is "its on back order"

Galaxy s3 screen cracked? Premium protection handset bundle?

My screen cracked today after it dropped from my pants. I got it around 2 months ago, so does it still have warranty? I have the premium protection handset bundle on T-Mobile, so what would I do to get a new phone? And my phone is rooted...does that change anything?
Sent from my SGH-T999 using xda app-developers app

i would run triangle away first, then i would unroot my phone and finally i would reinstall tmobile's 4.0.4 firmware using odin

Would I get a new phone for free or no? And where can I get this app? Thank you so much guys.
Sent from my SGH-T999 using xda app-developers app

If you have the Premium Handset Protection you would have to use it and pay the $130 deductible. Warranty is for problems not inflicted by you. Like if GPS stops working for no reason.

So would I get a new one in the store? Or would I have too ship it. And is it mandatory too triangle away and unroot? I'm running cm10 if it helps.
Sent from my SGH-T999 using xda app-developers app

Although its unlikely they will care if its rooted/rommed, I would bring it back to stock as a small insurance against them being nasty about it. Go to www.phoneclaim.com/t-mobile or call 1-866-268-7221 to make the claim with Asurion, the insurance company.

Just bring it in to a T-MO store and ask for a replacement. First call them over the phone and tell them that your screen is cracked. They will set you up with a replacement.
Sent from my SAMSUNG-SGH-T989 using xda premium

My premium protection package is through Asurion - the contracted company T-Mobile uses (at least I think it still is). They don't care if you're rooted. They make darn sure it's not a warranty-able software thing.
After I had paid for a 21 months of coverage, they still wanted me to put $130(us) into buying a replacement Vibrant... last May. I I found a few on Ebay for about $140. There's no harm, OK, maybe 20 minutes, in filing a claim to find out what they'll do. They won't send you anything until they receive the broken phone. I have a feeling they won't just send you a free, brand new replacement for nothing.
You may want to compare your "deductible" to what it might cost to get a new digitizer (and screen) to either put in yourself, or to have someone do it for you. I haven't tried anyone else, but PPCTechs has been fine for me, though they don't do everything.
I plan on dropping my coverage about a year into it. I'm also looking into a smaller deductible on my homeowners' insurance.
(I might also recommend putting a rubber bumper on it next time. Aluminum and hard plastic are great, but nothing takes a hit like a substance that bounces.)

What do you mean "still" ? I've paid my auto insurance long enough to buy my car twice and I "still" have to pay a deductible if I wreck. That's how insurance works, fun right?
A lot of these questions need to be answered by tmo. Did you try them before posting? You're going to have to go through the process eventually.

Not yet....I'm gonna check tommorow....so basically I gotta pay $130....that sucks...because I had 70 left over and was about to purchase a nexus 7....in your guys opinion, should I purchase the nexus 7 now and get a new gs3 next month? Everything works quite fine, there's just a crack in the screen.
Sent from my SGH-T999 using xda app-developers app

I bought a N7 2 weeks ago. I liked it but most of them have there glass lifting on the left side. Mine did and so did the replacement I got. So I brought it back. If you do get one look for one with a serial number that starts with C9O. C8O and under are more prone to this.

With the premium protection package they will replace it in-store with a brand new unit. Be sure to run Triangle Away and Odin the phone back to stock before you bring it in.

So it is free and I don't have to pay a deductible?
Sent from my SGH-T999 using xda app-developers app

touchdownadrian said:
So it is free and I don't have to pay a deductible?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I think several people have told you that you will have to pay a deductable. It will be $130 even with premium handset protection. Hopefully that makes it clear to you.

Thank you, everyone. So I'll just triangle away, unroot, and than revert to stock 4.0.4? Does that sound about right?
Sent from my SGH-T999 using xda app-developers app

Triangle away, factory reset, odin back to stock, which will remove root anyways.

Yes revert to stock before doing anything in terms of replacing it, Then i would call a t-mobile store first and see if they will replace it in store for the deductible, With Premium handset protection some stores will replace it right away others will tell you to file a claim and mail it in, it all depends on the store. No matter how you replace it you will be subject to the 130 deductible and a 5 processing fee on your bill. If you file a claim through asurion and do so before 8:30pm eastern they will ship it that day and its usually a one day ship. Also you only get two claims within a 12 month period. So be sure to get a good case moving forward.
Best of luck.

touchdownadrian said:
So it is free and I don't have to pay a deductible?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
No, you have to pay the deductible. That's how insurance works.

I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.

seattleweb said:
I broke two screen in less than 48 hours .. on S3 #3 now. I was using a crappy D30 case, and I've since upgraded to a Ballistic SG MAXX. We'll see how long this one survives.
Click to expand...
Click to collapse
Damn u bought 3 s3's that must have cost a fortune do u not have insurance. Now I'm scared lol my case is in the mail gonna take a week or so to arrive
Sent from my SGH-T999 using xda app-developers app

The sad story of a Broken Screen and no options...

Alright, so the unthinkable happened. Yes, I dropped my beloved Note II. Less than two weeks into owning it, too.
The drop was about 2 feet and landed on my foot, then bounced onto a tile floor (yeah, I know). The fall was light and hardly made a sound, but alas I now have a spiderweb originating on the left side of my screen. It's not too bad but here are some pictures so you know the kind of damage that can befall your phones.
It was VERY difficult to take pictures of, but it's easy to see under a light. I just thought some of you might want to know how easily the screen can be broken.
If anyone has any advice on dealing with this, It would be greatly appreciated.
P.S. I'm in Canada with Bell, and have their smartphone premium care plan. I haven't spoken to anyone yet as this happened this evening, but it looks like it only covers accidental damage resulting in failure, for which i have to pay 150$ for a new phone (that seems to be the only option). So for now I think I'm stuck with a very sadly broken screen. If anyone cares, I'll update later after I talk to them.

I have same plan with Bell. You will be covered. Just have to pay the $150 on your next bill and send in your old one. My daughter dropped a 3 week old bold 9900 into the toilet and it was covered!
Sent from my SGH-I317M using xda premium

http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

same happened to mine today but the damage is much worse.
If anyone has experience with repair options I'd love to hear about it.

I got mine on release day, and the guy in the store took their demonstrator to lunch and dropped it. Cracked the screen on the corner.

I replaced the screen on my Inspire and it wasn't too bad. I watched the video of replacing on the GN2 and it looked quite a bit easier, so I think you would be fine trying to replace yours. Good luck

Too funny. I did the same yesterday. Had it sitting on my wallet face down on the kitchen table and it slid. I caught it with my legs, rolled off my foot and hit the ground. About a 6 inch fall at most. Two big cracks and a chip. Two generations of notes, two broken screens Haha.
Have a square trade warranty and the phone actually functions like normal so there is at least that.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Forgot to add this excellent site http://www.ifixit.com/Guide/Galaxy+Note+2+-+N7100+Complete+Disassembly+&+Assembly/11811/1 Its where I learned how to do idevices.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.

SpectrumOnFire said:
The problem is that I'm not sure if it's just the glass on the front that's broken, or the OLED/ touch panel itself (since I believe it is a single panel on this phone, right?), which is at minimum 200$ to order the part. I am entirely comfortable replacing it myself, though I don't want to pay that much if I can avoid it.
I'll take it to the Bell store tomorrow and see what they can do before doing anything else though.
Click to expand...
Click to collapse
If you can turn it on and see the OLED is providing images then its fine. The didgitizer is all you need to replace. The ifixit link is the best place to learn from. I replace screens on many phones and as long as you follow the golden rules your going to have a great repair experience.
1. Ask or search before you guess
2. NEVER EVER force anything. If it wont budge seems to require force. Check your sorce and ask first.
3. Double check all your connections
4. Keep a clean work space with plenty of light.
5. Stay geounded. (Usa a mat, strap, or whatever.)
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

45ACP1911 said:
http://www.ebay.com/sch/i.html?_trk...+note+2+replacement+screen&_sacat=0&_from=R40
Damn man sorry to hear that. I've only done iphone screen replacements so not sure how difficult these are to replace but here are some you can pick up if your comfortable doing this kind of stuff.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
So the link in this post should be the piece I would buy? (Thanks 45ACP1911)

Just curious. Do any of you guys have a case on when the Note fell ?

kvssvarma said:
Just curious. Do any of you guys have a case on when the Note fell ?
Click to expand...
Click to collapse
Nope, no case. Got the Samsung tpu case incoming now though for when I send it in for warranty repair.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

drochro said:
I got the AT&T protection plan for just 10 bucks more, covers everything...... EVERYTHING!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
10 dollars more... every month
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

majorbgss said:
10 dollars more... every month
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Astom22 said:
That's why I waited to buy from Best Buy, it's$10/mo, but no deductible. You might get a refurb if they can't fix it, but at least it is free.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Does at&t give you a new one if they can't fix?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

sodomanaz said:
Plus deductible of $200 I believe.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.

pyo said:
They have 2 insurance options
1) $7.00 - Insurance Only
2) $10.00 - Insurance + Better CS + GPS Location Services
When I was in the store to change sim cards, the in store rep told me only the $10.00 was available. However, when I called into AT&T CS, they allowed me to chose just the $7.00 option. $200.00 deductible still applies.
I believe it was covered in a previous thread, but Best Buy insurance does not cover lost or stolen phones.
Click to expand...
Click to collapse
Yeah my wife got the same deal and looking online at the bill I lold and unchecked the extra $3 as I'm smart enough and don't need att's help in regards of setting anything up or any kind of usage.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app