Tell me how to get a new glass from sprint - Sprint Samsung Galaxy Note II

I would like to get my glass replaced. Sprint seems to be very picky on replacing glass or screens. I'm looking for a guarantee way to get new glass threw sprint. Yes I do have the insurance. Thanks in advance.
Sent from my SPH-L900 using xda app-developers app

If the crack is too big they won't do anything. File a claim.

w7excursion said:
If the crack is too big they won't do anything. File a claim.
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This,
Use to replace them free with insurance. My og Evo got shattered 6 months after I got it when I fell through an attic and I landed on it. They replaced the screen for free. Now it has to be a crack less than 2" I think.
Sent from my HTCONE using xda app-developers app

They replaced mine no questions asked

GuitarJesus said:
They replaced mine no questions asked
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That's great. Did you go to the store or call? I notice if you call they ask you to go in rhe store. I have deep scratchs and want to get a new glass. Im trying to cover my tracks to make sure they dont turn me down. Thanks for your help.
Sent from my SPH-L900 using xda app-developers app

Related

Cracked screen

So I have a quick question, my epic has a cracked screen from dropping it in he road a while ago. I have a web crack at the home menu back and search button, in fact the search buttons glass is gone but it still word and there's two cracks leading up to the top of the phone. I now havetwo peices of tape over the screen(onion the right side one on the left ) this greatly reduces the picture quality and looks very strange. I was wondering if you guys know of a place where I could ether get a new glass and tear down video on how to replace it or a very good screen protector that won't reduce quality. I would also like to know what you guys would in my situation and I am a teen so I cannot buy another replacement for 100 bucks (and don't see why not just to upgrade at this point seeing yesterday I believe I have a 2 year upgrade (had hero then bought this on eBay )) or if I should get the Samsung galaxy 2 that's coming to sprint, thanks guys
Sent from my SPH-D700 using Tapatalk
They will fix at sprint store for 35 pl us tax
Sent from my SPH-D700 using XDA App
Or free if you have ins.
Sent from my SPH-D700 using XDA App
420247paul said:
They will fix at sprint store for 35 pl us tax
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Click to expand...
Click to collapse
I already went there and they said they don't do that anymore they said I would need to get a replacement
Sent from my SPH-D700 using Tapatalk
rulyskull said:
I already went there and they said they don't do that anymore they said I would need to get a replacement
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
zanderman112 said:
Yepp, I had to get a $100 replacemnt for mine.
Posted by Mr. Z's Epic 4G.
Click to expand...
Click to collapse
So I'm guessing you don't know a way I can get a replacement screen :/ and I just took the tape off the top, were its not spider webed cause is rather just take a chance I guess
Sent from my SPH-D700 using Tapatalk

Can I fix the scratches on my phone?

Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
The side where? On the screen, the front bezel, the battery cover?? If its on the case of the phone somewhere i suppose you could find replacement parts online and swap all the internals if you were so inclined. If the screen itself is scratched, other than some hair brained schemes like blow torches and sand paper i would say you are stuck with the scratch. The good news is a decent screen protector film should disguise anything other than a major disfiguring.
VeryCoolAlan said:
Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Return the phone? Buy Black Tie Protection and swap it out?
dntesinfrno said:
The side where? On the screen, the front bezel, the battery cover?? If its on the case of the phone somewhere i suppose you could find replacement parts online and swap all the internals if you were so inclined. If the screen itself is scratched, other than some hair brained schemes like blow torches and sand paper i would say you are stuck with the scratch. The good news is a decent screen protector film should disguise anything other than a major disfiguring.
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Right on the left side where the screen starts....next to the white...mmm
Okay guess I gotta get a screen pro
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
thacounty said:
Return the phone? Buy Black Tie Protection and swap it out?
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Seriously? I'm about 99.999999% sure scratching the phone is not covered by any sort of warranty, not only is this terribly unhelpful it is unbelievably preposterous.
dntesinfrno said:
Seriously? I'm about 99.999999% sure scratching the phone is not covered by any sort of warranty, not only is this terribly unhelpful it is unbelievably preposterous.
Click to expand...
Click to collapse
I worked at Best Buy. If you are within 30 days they will probably take it back. Also, Black Tie is a protection plan that covers everything but lost and stolen. I will be sure not to help out in this thread any more though.
thacounty said:
I worked at Best Buy. If you are within 30 days they will probably take it back. Also, Black Tie is a protection plan that covers everything but lost and stolen. I will be sure not to help out in this thread any more though.
Click to expand...
Click to collapse
I apologize if i came off as being forward, but 'just take it back' is pretty lame advice for user error, regardless if it is possible or not.
dntesinfrno said:
I apologize if i came off as being forward, but 'just take it back' is pretty lame advice for user error, regardless if it is possible or not.
Click to expand...
Click to collapse
I had people bring back phones that had water damage. Half our managers would say take it back and the other half would think about it and then may or may not do it. If he just got it yesterday he could reason that it was too easy to scratch since it is supposed to have gorilla glass. I've returned more with less reason because the customer was nice.
thacounty said:
I had people bring back phones that had water damage. Half our managers would say take it back and the other half would think about it and then may or may not do it. If he just got it yesterday he could reason that it was too easy to scratch since it is supposed to have gorilla glass. I've returned more with less reason because the customer was nice.
Click to expand...
Click to collapse
So can I just exchange it? Like next week-?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
VeryCoolAlan said:
So can I just exchange it? Like next week-?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
I stated that I wasn't going to help because my advice was disliked. But, if it was my store I'd give you some Crap then help you out if you were nice and reasonable. You could also get the protection plan. I'd be tons more likely to help you if you had that.
thacounty said:
I stated that I wasn't going to help because my advice was disliked. But, if it was my store I'd give you some Crap then help you out if you were nice and reasonable. You could also get the protection plan. I'd be tons more likely to help you if you had that.
Click to expand...
Click to collapse
I have the geek squad plan thing...
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
VeryCoolAlan said:
I have the geek squad plan thing...
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Then you should have no trouble.
thacounty said:
Then you should have no trouble.
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Click to collapse
Do I have to unroot and such? Or iust wipe?
Sent from my SAMSUNG-SGH-I747 using xda premium
VeryCoolAlan said:
Do I have to unroot and such? Or iust wipe?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
You don't really have to do either one, but if you are trying to swap it in store I would, and you have to have a reason other than the scratch. If you are using GSBTP you need to break something on it so they'll send it off. If you use GSBTP you don't need to unroot because that doesn't matter.
What if I just brick my phone on purpose?
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VeryCoolAlan said:
What if I just brick my phone on purpose?
Sent from my SAMSUNG-SGH-I747 using xda premium
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Click to collapse
Would probably work. I have taken more than one brick back.
VeryCoolAlan said:
Bought my phone yesterday at BestBuy....I let my friend borrow it and she scrtched with her bag....a small scratch on the left side....ohhhhh myyy goossshhh I feel so horrible now....anyway to fix it?
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Find a less clumsy friend.
Clumsy people can be a pain
would it be bad if you just swap it out saying you actually want the blue one but buy the screen protector to hide the scratch, and then a couple days later just go back and switch to a new white one saying you actually preferred the white one to the blue one?
Get Ghost Armor installed on it. It will fill in the scratch and protect it from now on.
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jmacdonald19 said:
Get Ghost Armor installed on it. It will fill in the scratch and protect it from now on.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
I ordered a mirror one. A generic one. And a matte anti glare/ fingerprint one... which should I choose?
Btw thanks to all you guys helping me and not being like (**** this guy and his problem lol)
Sent from my SAMSUNG-SGH-I747 using XDA Premium HD app

Screen cracked. What do?

Hi guys. I recently dropped my phone and the screen has a line across the top of the phone. What do you recommend? Is there a place I can get a legit screen replacement for a cheap price? Thanks in advance!
Sent from my SPH-L900 using Tapatalk 2
bobloiy said:
Hi guys. I recently dropped my phone and the screen has a line across the top of the phone. What do you recommend? Is there a place I can get a legit screen replacement for a cheap price? Thanks in advance!
Sent from my SPH-L900 using Tapatalk 2
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Click to collapse
dont replace just the screen..it can be done but you risk the chance of dust getting between the lcd and glass which will drive you crazy.
get the lcd/digitizer replacement..usually around $150-260 and swap it yourself..i did mine and it was pretty easy
What a an lcd digitizer? Lol, sorry i don't really know much about this yet.
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he is saying not to replace just the glass, get the package that has the screen, the stylus sensor AND the glass
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reinaldistic said:
he is saying not to replace just the glass, get the package that has the screen, the stylus sensor AND the glass
Sent from my SPH-L900 using xda app-developers app
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I just so happen to have a complete screen for sale for $150 shipped
Sent from my EVO using Tapatalk 2
I'M Sorry to hear Your Cracked your Screen hope you get it Fix Good luck,
Sent from my SPH-L900 using xda app-developers app
I got my gn2 at best buy and pay 11$ a month for insurance... I'm happy to pay that cause i usually drop my phone every month or so and just take it there and get a loaner phone for bout 3days and then I get a refurbished gn2.. In the last 2years I've dropped, water damage and bricked over 10-12 phones and just gotta wait a few days for a refurbished one
Radio Shack does it for about $80 but you are without the phone for a few days.
Doc

Replacing the Glass on the Note II

My father had the glass on his Note II replaced by a local shop. When he got it back, it looked like this. I'm 99.9% sure that this is shoddy work and needs to be re-done, but I was looking for two things:
1) Confirmation that this is not how replaced glass is supposed to look.
2) Suggestions on exactly what it is the repair shop messed up.
Thanks!
Needs to be redone
Sent from my SGH-I317 using xda app-developers app
WrlsFanatic said:
My father had the glass on his Note II replaced by a local shop. When he got it back, it looked like this. I'm 99.9% sure that this is shoddy work and needs to be re-done, but I was looking for two things:
1) Confirmation that this is not how replaced glass is supposed to look.
2) Suggestions on exactly what it is the repair shop messed up.
Thanks!
Click to expand...
Click to collapse
Start over...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
I just replaced a glass and it looks brand new but my softkeys and home key arent working any ideas
Sent from my LG-E970 using Tapatalk 2
Looks like they didn't clean the glue off from the old glass. That's awful. Should look brand new.
Sent from my GT-N7105 using xda app-developers app
Sorry op
twanskys204 said:
Sorry op
Click to expand...
Click to collapse
Ditto....
OP... the repair needs to be done again...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Tell them Goo gone and then cleansing with alcohol is key.
Sent from my SAMSUNG-SGH-I317 using xda premium
twanskys204 said:
Sorry op
Click to expand...
Click to collapse
No problem at all, thanks. My dad knows a lot of people in the area, and this shop is trying to make a name for itself. Worst-case scenario, they'll eventually replace the whole thing for him. I just wanted to know with certainty that replaced glass doesn't look like this.

Sad pandas

Got this phone in June... 3 foot drop in a commuter case and still.....
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lurtis said:
Got this phone in June... 3 foot drop in a commuter case and still.....
Sent from my Full Android on Crespo4G using xda app-developers app
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My goodness! I hope it wont happen to me. BTW it has no protection? Like bumper case or something like that?
turvat1377 said:
My goodness! I hope it wont happen to me. BTW it has no protection? Like bumper case or something like that?
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Click to collapse
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app
Meanwhile I drop mine every other day on the wood floor, sans case. Physics can be a cruel mistress.
I drop mine in a regular rubber case off a truck and it didn't break thank god I love my optimus g more than my lgg2 lol
Sent from my LG-LS970 using xda app-developers app
Damn bro sorry to hear that I too would love to get me Nexus 5 though...
Sent from my LG-LS970 using xda app-developers app
PartimusPrime said:
Damn bro sorry to hear that I too would love to get me Nexus 5 though...
Sent from my LG-LS970 using xda app-developers app
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Yeah man I was pissed when it happened but on the bright side its pushing me to buy a new phone now haha
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lurtis said:
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app
Click to expand...
Click to collapse
http://pages.ebay.com/link/?nav=item.view&id=111195877790
Sent from my SPH-L900 using xda app-developers app
lurtis said:
It was in an otterbox commuter case. I took it off after it broke for the photo. Phone is super fragile. Sucks cuz there's no replacement screens available for this particular phone.
Thank goodness I have my old nexus s 4g that I reactivated today.
I loved my OG it since you can get a nexus 5 on sprint I'll prolly order a white one next paycheck
Sent from my Full Android on Crespo4G using xda app-developers app
Click to expand...
Click to collapse
http://www.amazon.com/Sprint-Optimus-Digitizer-Assembly-Replacement/dp/B00C4R37MA
theres quite a few screen replacements out there
Greatness83 said:
http://www.amazon.com/Sprint-Optimus-Digitizer-Assembly-Replacement/dp/B00C4R37MA
theres quite a few screen replacements out there
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Click to collapse
That's just the digitizer. That link I gave is the glass LCD and digitizer attached and for the same price.
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
That's just the digitizer. That link I gave is the glass LCD and digitizer attached and for the same price.
Sent from my SPH-L900 using xda app-developers app
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he never said how bad it was...if he can still see the screen all he needs is this
Greatness83 said:
he never said how bad it was...if he can still see the screen all he needs is this
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Click to collapse
Anyone actually repaired one of these? Just curious. I'm gonna attempt it. Still doing research.
The screen does turn on. There is no touch input.
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lurtis said:
Anyone actually repaired one of these? Just curious. I'm gonna attempt it. Still doing research.
The screen does turn on. There is no touch input.
Sent from my Full Android on Crespo4G using xda app-developers app
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Click to collapse
I doubt it because lg screens are a bit complicated and ppl are scared to attempt it. However there are how tos on YouTube you can follow. I would go with the link I gave since the two pieces are attached. With the separate piece you might have to loca the glass to the LCD so u don't get an air bubble in the middle or dust in the screen after time. My first time fixing my Note I didn't use no loca since none of the vids instructed to do so. Worst experience ever, thank god I was able to take it apart and redo it.
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
I doubt it because lg screens are a bit complicated and ppl are scared to attempt it. However there are how tos on YouTube you can follow. I would go with the link I gave since the two pieces are attached. With the separate piece you might have to loca the glass to the LCD so u don't get an air bubble in the middle or dust in the screen after time. My first time fixing my Note I didn't use no loca since none of the vids instructed to do so. Worst experience ever, thank god I was able to take it apart and redo it.
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
I have replaced 3 screens on the OG(mine and 2 of my sisters). It is super easy only hard part is getting the glue behind the screen hot enough to take off. Other than that super easy got a phone repair kit from radio shack for like $12. I can tear down and put back together in like 5 minutes now.
natelw said:
I have replaced 3 screens on the OG(mine and 2 of my sisters). It is super easy only hard part is getting the glue behind the screen hot enough to take off. Other than that super easy got a phone repair kit from radio shack for like $12. I can tear down and put back together in like 5 minutes now.
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Click to collapse
Nice! I never got a chance to own an OG because I ended up with my Note but still followed this forum because I like the device. Maybe you can give OP some pointers
Sent from my SPH-L900 using xda app-developers app
The phone kit is the best thing has everything you need.http://www.radioshack.com/product/index.jsp?productId=13180768&retainProdsInSession=1&znt_campaign=Category_CMS&znt_source=CAT&znt_medium=RSCOM&znt_content=CT2032236 And use a hair drier or heat gun to get the screen off. DO NOT touch the battery if it gets poked or bent out of shape a little it will go bad very quickly. Obviously unplug it from the board but thats it, and its only 2 connections to get the screen off the main board. Everything is pretty easy once you get inside. I watched a video and that was a huge help.
natelw said:
The phone kit is the best thing has everything you need.http://www.radioshack.com/product/i...ce=CAT&znt_medium=RSCOM&znt_content=CT2032236 And use a hair drier or heat gun to get the screen off. DO NOT touch the battery if it gets poked or bent out of shape a little it will go bad very quickly. Obviously unplug it from the board but thats it, and its only 2 connections to get the screen off the main board. Everything is pretty easy once you get inside. I watched a video and that was a huge help.
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Click to collapse
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Definitely get with the glass. If you get a fingerprint or dust under the whole thing wont work.
RayTrue04 said:
For 80 bucks would you recommend just the digitizer or the bundled glass and digitizer? I'm assuming the two piece together is the better deal and less work correct? Just trying to make it easier for the op lol
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Get both. All things being equal, your best bet is to replace both. Since screen and digitizer are so close together on this phone a break like you got probably means both are damaged anyway.
Sent from my LG-LS970 using Tapatalk
One more week then I can order the part....
Sent from my Nexus S 4G using xda app-developers app

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