Develop Bugs

Problem with WM6 (Official) and radio 1.43

Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt

-Matt- said:
Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt
Click to expand...
Click to collapse
try radio 1.47 which comes with the dopod wm6

Ok I followed the suggestion and have upgraded to radio 1.47 but I still get the same problems. At least I have only checked the voicemail so far but get the same message. It actually says "You have dialed an incorrect number..."
Any other suggestions?

Download and install the provider Cab settings for your provider.
Search the wiki for more information

I have already done this. The settings are correct.

Hmm, thanks for the advice... now sms doesn't work either. PS. whilst flashing radio rom I also changed to JJ's black satin.
Please can somebody suggest a radio rom that is known to work well on T-Mobile in the UK. ie. no dropped calls, GPRS, 3G and HSDPA all working, voicmail and sms working, I don't care about video calling.
Thanks
Matt

Mat,
I am on TyTn and I had the same problem after installing Dopod WM6 version + 1.47 radio - on the second day majority of programs requiring internet connection were returning in message 'Unable to connect due to unknown reason...'. Even Wi-Fi was not responding. Only Resco Radio was working ?!?!
Solved this by removing the GRPS Internet settings and updating them manually.
As to the dropping calls, did you try to switch to GSM (instead of 3G). This is a common problem if your 3G covergae is bad?

Since upgrading the radio rom from 1.43 to 1.47 I have not had the "Unable to connect.. for an unknown reason" message. So I guess this was either due to some screwed up settings before, or some bug that has been fixed between releases.
I don't know how to switch from 3G to GSM but I am not convinced that this is the problem since my push email works just fine.
Incidentally I have noticed that my phone seems to default to 3G but as soon as I open a page in explorer it jumps into HSDPA, once it finishes it goes back to 3G. Is there a way to make it stay in HSDPA or is this a bad idea for some reason?
With the above observation in mind I could be wrong in thinking 3G was not my problem. Perhaps my phone jumps into HSDPA to receive push email.
So how do you force GSM or even GPRS over 3G?
Please forgive my ignorance.
Matt

Ok found a setting in com manager/phone/bands/ changed from auto which was putting me on umts to gsm. Was this what you meant? I have gone from 2 bars of 3G and 2 bars of HSDPA when in use to full bars of GPRS. Internet browsing was definitely faster with HSDPA but do you think I should be able to receive texts now? I know I have missed some and they still have not come through.

This is weird, after changing to GSM my htc home plugin reports 2 unread text messages but when I open up the SMS/MMS folder ther are no messages at all.
???

I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob

robt2379 said:
I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob
Click to expand...
Click to collapse
I must admitt Ive always end up going back to 1.27 too

Hi i'm on T-Mobile Uk Vario II currently using Black Satin & Radio 1.43 3g, hsdpa, sms, mms, voicemail all working.
Can only suggest reflash rom with somthing like Schaps 3.57a use his operator setting tool to set T-Mobile settings and use radio 1.43 and see what happens.
Cheers

It would appear that WM6 dialer strips the leading zero from the T-Mobile voicemail number +440507... giving +44507...
I have not figured out how to fix it yet.

For the voicemail thing, the dialer does indeed strip out the leading zero on the voicemail number - I spent hours trying to fix this and in the end, it was easy - just put an extra zero in the number (in network services) ;-)
I use Black Satin with Radio 1.47.00.10 and have no problems whatsoever but I'm still evaluating - I don't know if I've tried 1.27 yet so I think I'll look into that and report back the comparison.
You say you were having problems with data "unable to connect..." - I used to have this a lot and invariably, it was because my conection had somehow developed a proxy server - turned this off and it work after that (it usually happened after I synced it with my work computer)
Could the SMS messages be on your SIM or something? Not had this problem but have a look in SIM manager see if that can find anything.
The thing about HSDPA is that it isn't on all the time - the phone will stay in 3G until you or your phone initiates a data connection, then HSDPA will kick in for the duration of the connection then fall back to 3G - this is normal as your phone cannot receive calls and stuff while HSDPA is connected (I think - i'll look for clarification on this point - the phone will should drop the HSDPA when a call comes in).
Some people do report that data speeds etc seem faster when they mess with the band settings but I've not been able to confirm this and just leave it as it is.
If you don't get anywhere with your SMS problem, you could try the threaded apps that I've customised for t-mobile (links in my SIG) but be warned - any texts you have in your current SMS inbox will be inaccessible until you uninstall the threaded app. I'm using the WM6 one on mine at the moment and it works just fine for SMS and MMS.
Smiffy

Thanks for the replies guys!
I am now very happily running the 'normal' version of JJ's Black Satin rom and radio rom 1.48.
Everything seems to be working fine now. Adding the extra 0 into my voicemail number did the trick; so easy once you know how!
The data connection can still be slow occasionally. I think this is because if you have a weak 3G signal this overrides a stronger GPRS one. Sometimes the 3G signal is so weak it can't transfer any data and the phone just keeps trying in 3G rather than switching to the stronger GPRS signal which would work. This is easy the fix, just go into com manager and disable 3G (on the black satin rom at least).
Generally I am very happy and my device is finally working the way I wanted it to.
Once again, thanks for your help
Cheers
Matt

I use whats in my sig and it works well. I get the 3g/gprs battle at my house alot. Complain to tmobile regularly and they'll sort it out eventually.

Mobile Internet connection dropping

Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.

yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.

I have noticed that as well

Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.

Can we reflash the old radio?

No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me

I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)

Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!

I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.

I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.

same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly

TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.

wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages

i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.

dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker

Data connection keeps dropping

I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?

Depends on how strong your network is, I have experienced this a few times.

I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?

vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...

frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.

vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.

frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?

vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.

Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?

the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.

gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?

When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?

[Q] Galaxy nexus dropping internet very often

I have a galaxy nexus
ROM : XenonHD 4.2.2 (tried Stock 4.2.2 for 2 weeks)
Baseband : 19250XXLJ1 (was on earlier ones as well)
Kernel : Stock
Location : Bangalore(India)
Connection : TataDoCoMo
My internet (primarily using 2g, sometimes 3g) and it drops very often.
To enable it, the below steps does NOT word:
1. Toggling flightmode
2. Restart mobile
Only one step works (75% success)
Manually search for network and select network automatically and sometimes to manually select the network.
Please help.

Update: (Strict 2g mode enabled)
I've been sitting in my seat since posting the previous post. Checked my internet and i do not have data connection. Gonna enable it now.
Even manual selection of network dint give me data connection after waiting for 5 mins.
Enabled and disabled flight mode - waited for 5 mins - no go.
Gonna restart and check - last option - no go.
Now i disabled data - strangely, i lost signal for a few second.
Enabled data again - waited for 2 mins - and walah it came.
I dont know on what basis the internet comes and goes like this. It is not humanely possible to do all these steps, just to get the internet enabled. Can anyone help me from this plight.

Can anyone please offer some advice?

You can change rom, and check if it will be fixed.

What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.

Final solution to my data drop issues
wuodland said:
What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
adamczyk777 said:
You can change rom, and check if it will be fixed.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
I tried a lot of methods and this worked finally. Am on latest radio release I9250XXLJ1. Browse and install it if you are not on it.
Dialed *#*#4636#*#*
selected "Testing"
Selected "Phone Information"
Scrolled down and set the option of "Set preferred network type" as GSM auto (PRL)
Noticed change in GSM Service, GPRS service.
Next time, this dint work tried the below method and finally worked.
At the bottom right corner, the properties option indicated by 3 perpendicular dots took me to change Radio Band.
I tried with the first 5 option with no network coverage and finally AUS Band started giving me uninterrupted data signal.
Success...

cellular network not available, but data works?!

[SOLVED] Installed http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10 and switched back to automatic band select. Flashed back to stock and all is working again! Thanks to bitdomo!
Hi guys, now it's time for me to ask a question. In all my years with android I haven't felt so powerless
I'm experiencing a strange behavior with my N5X: I regularly get an error "cellular network not available" when trying to call someone. During that time I'm not able to make calls, receive calls and receive or send sms messages. The strange thing: LTE, H+, H, E or G connections are working during that time.
A reboot fixes the issue for some time, but after some time (minutes or hours) the issue is back. As I said, my whatsapp service and internet connection is available via LTE or similar (depends on the quality of connection), but all GSM services won't work.
I haven't changed the SIM card.
I flashed several different ROMs an kernels.
Thanks
http://imgur.com/a/K0qX2 - here you can see the issue (working H connection but no service)
Update: I removed the SIM card and cleaned it with alcohol, put it back in again and it's working for now.

I have the same problem since a couple of days. I
Will try your trick and report back if it's working.

crian said:
I have the same problem since a couple of days. I
Will try your trick and report back if it's working.
Click to expand...
Click to collapse
The issue is back... During a bluetooth connected call in my car, the connection was lost and couldn't be reconnected. "cellular network not available" was shown every time I tried to make a call after that. Internet connection over LTE was fine at the same time...

That's a strange issue. It seems after signal lost it only reconnects data but not cellular.
@Frozen-GPU are you on the newest July update of android? Maybe it is a issue with the radio.

crian said:
That's a strange issue. It seems after signal lost it only reconnects data but not cellular.
@Frozen-GPU are you on the newest July update of android? Maybe it is a issue with the radio.
Click to expand...
Click to collapse
Yes, very strange... I'm on the latest July update with XtraFactory at the moment. However the issue isn't ROM related I think, because I had it with several ROMs and builds since may, if I remember it correctly.
I found some settings in the test-menu *#*#4636#*#* to change for "GSM only" network-mode for example. Maybe that'll fix it.

I switched from LTE/4G to 3G Network in the cellular settings. And the issue doesn't appear till now.
I really think that something in the July update borged it. Before I never had this problem.

crian said:
I switched from LTE/4G to 3G Network in the cellular settings. And the issue doesn't appear till now.
I really think that something in the July update borged it. Before I never had this problem.
Click to expand...
Click to collapse
I installed http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10 and switched back to "automatic band select" in *#*#4636#*#* menu. Flashed back to stock and all is working again! Thanks to bitdomo! In the end before I applied the fix, I couldn't get any GSM services anymore. LTE was working. My Nexus 5X was stuck in "USA Band", therefore I wasn't able to fix it without the bitdomo ROM. The bitdomo ROM provides a huge selection of bands, where my stock ROM only showed "USA Band".

I know I'm late to the party, but I was able to fix it by follwing #5 from here: https://www.mytechtipshub.com/mobile-network-not-available-fix-android.html
* Go to the dialer on your phone.
* Dial *#*#4636#*#* from your device.
* A testing menu will appear on the screen.
* In the testing menu, select “Phone Information” from the category.
* You will see an option that says “Run Ping Test.” Select that option on the screen.
* Now scroll down the page where you will find a drop-down menu on the right side.
* Tap it open to see its contents. Click on the option “GSM Auto(PRL).”
* Now further below, you will see an option named “Turn Radio Off.” Select this option.
* Now restart your phone and get rid of the problem for sure.
Click to expand...
Click to collapse