Develop Bugs

Mobile Internet connection dropping

Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.

yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.

I have noticed that as well

Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.

Can we reflash the old radio?

No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me

I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)

Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!

I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.

I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.

same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly

TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.

wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages

i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.

dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker

3G and HSPDA connection Problem..

I changed the apn settings on my desire and now I am having problem connecting to the internet using either 3G or hSPDA. before changing the settings I was able to connect to the internet using 3G but now when I have try to go online and the 3G icon is displayed the phone does not do anything and if it will evetually connect to the internet it will only do via the H (HSPDA)... I have reset the apn to default and its all the same, no improvement, I have input the mms settings again with no effect.... no its getting on my nerves now... am thinking of reseting the phone back to factory settings.....

I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS

jah said:
I suggest you get new settings from here: http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Click to expand...
Click to collapse
thanks for that

tried it but they only had hd2 and touch 2 listed for phones under android...

So far i believed that hd2 and touch 2 phones are wm not android :? ??? strange...
are there any options for different android phones? hero, magic, etc... as they should work with desire

just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.

Now this is interesting ...
After I read your reply below, I think that issue is NOT only in the UK.
Because I use T-Mobile NL and I got exactly the same problem!!!
I am still using my HTC Kaiser though and I was (still) confused why I "suddenly" could not connect to the internet
I use Opera Mini, at first it was connected fine, browsed several websites and then suddenly dead on ... cannot connect.
Restart Opera Mini, same issue ... the connection still there.
Restart the data connection ... there you go, I was able to browse again.
Damn! I did not know that this is T-Mob issue I tried to clean my WM device, reinstall Opera and whatnot ....
Oh yeah, this issue just happened recently ... like a month or two months.
Before that, I have no problem like this.
rhedgehog said:
just go to the APN settings and press Menu>return to defaults. The settings are preprogrammed in for t-mobile UK, and they are definitely correct.
As for not being able to connect on 3G, that is a known t-mobile issue. When 3G is showing, it is supposed to change up to H when you try and send/receive data. sometimes, their network does not change up successfully, and you end up sitting on 3G with no data transfer.
turn mobile data off and back on again and that usually fixes it. There's three or four threads on that on the T-mobile website.
Click to expand...
Click to collapse

Data connection keeps randomly not working?

It seems random when the data connection works and the internet works on my phone. I'll sit there with full 3G signal and i get "cannot find the DNS Server" error when trying to load webpages :S
is this a problem with my Samsung Omnia 7, Windows Phone 7 or my network (Orange UK)?

I have this problem on my HD7 as well. If I have a 3G connection, it doesn't work. It only works on H (HSDPA).
Funnily enough, I had the same issue with my HD2 running WM6.5, which makes me wonder if WP7 is using the same comms drivers.

I have this problem too! A LOT everyday in diferent locations.
Actually how can I enable the HSDPA on my HD7? Because I can only get 3G.

These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.

Same! Never works on 3g only ever H you sure its just network errors cause it happens alot

YES this is a major problem for me with my Omnia 7, I even got a replacement phone from my carrier (Optus Australia) because of it... and it's exactly the same. It's extremely frustrating and makes the phone damn near unusable. Happens on every device? what a load of rubbish, if I put the SIM in my old iPhone 3GS it works FLAWLESSLY. I don't know what I'm going to do.

doministry said:
These are just network errors.
I use internet alot and it happens on every device I had.
My WP7 is actually pretty stable in this regard.
Click to expand...
Click to collapse
Can you explain then, how come a reboot always fixes the problem?

Jim Coleman said:
Can you explain then, how come a reboot always fixes the problem?
Click to expand...
Click to collapse
Yep, I have the same problem with my Omnia 7.
On all 3 of the networks i've used it on, T-Mobile, Virgin and GiffGaff.
Only solution is to reboot the phone.
I thing i've noticed, is it seems to happen when I move from an area where I have WiFi access (Home/Work/Cafe) to an area where i'm using a Phone network ?

I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.

johnnymatrix said:
I think we can only hope that the upcoming WP7 update fixes this. Also it seems enabling airplane mode then disabling it also fixes it in a similar way to rebooting the phone.
Click to expand...
Click to collapse
I'll make a note of that, cheers!

Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet

I get this occasionally on my HD7. Not really an issue right now. It does get annoying sometimes when the wifi in my house isnt strong enough to connect

mrcalais said:
Im having the same issue with my HD7. Only EVER works on H. Not on G or 3G. It's driving me insane. The exact same sim on the same provider never had an issue on my Touch Pro 2, but this phone is shocking for internet
Click to expand...
Click to collapse
You do realize that phones switch to H only while they are actively swapping data, then fall back to 3G while dormant, to save battery?
Try it - leave your phone alone for a bit and it will switch from H to 3G. Now access something on the net and it will switch to H (if possible) to get the data, then after a few seconds of inaction it will switch back to 3G.
So yes, it is correct that it only ever works on H!
Mind you, it would be nice if it worked on G too, I'm sure it should but mine never does.

hm i thought the " H " means that i dont get 3G signal.
but i think i had the same problem!
solution:
you only need to turn OFF WIFI
somehow its not using 3G when wifi networks are close,
even if you not connected to one.
turn OFF wifi or maybe only "discover new networks"
turning OFF wifi always brings me 3G back ...

Just to add my experience here...
I have a Samsung Omnia 7 and had never experienced any issues with 3G/H data/internet issues on the 3 network in the UK.
However, I've come over to Australia to visit the folks and have put in a Virgin SIM, now I really struggle with this. The connection just isn't working even with full 3G signal.
As pointed out, toggling my Airplane Mode works most of the time - I guess this is because the phone re-registers itself with the network when you enable>disable airplane mode (just like it would if you rebooted it). Curiously toggling the data connection option seems to have no effect.
Pain in the a*se.

I had connectivity issues with my Samsung Omnia 7. I worked out that my phone was not playing nice with my router and so my wifi connected but didn't actually work.
Also, I found that 3G performance was sub-par and many apps timed out because they were taking so long to get connection.
I solved these problems by flashing a new firmware. It was a little tricky and it is potentially risky, but a quick google will lead you to the relevant information.
I used a European firmware (I am in Australia on Optus), but it works fine. I just had to change all the language settings.
Now my phone's 3G and WiFi connections both work a lot faster (no more waiting for an eternity for the marketplace to open for example).

I have the same problem and read on create.msdn.com it has something to do with how wp7 handles the connections.
If the provider cuts off the connection frequently it loses its 3g signal or something like that. Thats why my push notifications are just unreliable. If I take my sim out and use wifi only. It just works and keeps working as soon as I connect to wifi. When 3g comes into play and the carrier cuts me off because im not actively using, the phone struggles to recconect for push etc.

[Q] Galaxy nexus dropping internet very often

I have a galaxy nexus
ROM : XenonHD 4.2.2 (tried Stock 4.2.2 for 2 weeks)
Baseband : 19250XXLJ1 (was on earlier ones as well)
Kernel : Stock
Location : Bangalore(India)
Connection : TataDoCoMo
My internet (primarily using 2g, sometimes 3g) and it drops very often.
To enable it, the below steps does NOT word:
1. Toggling flightmode
2. Restart mobile
Only one step works (75% success)
Manually search for network and select network automatically and sometimes to manually select the network.
Please help.

Update: (Strict 2g mode enabled)
I've been sitting in my seat since posting the previous post. Checked my internet and i do not have data connection. Gonna enable it now.
Even manual selection of network dint give me data connection after waiting for 5 mins.
Enabled and disabled flight mode - waited for 5 mins - no go.
Gonna restart and check - last option - no go.
Now i disabled data - strangely, i lost signal for a few second.
Enabled data again - waited for 2 mins - and walah it came.
I dont know on what basis the internet comes and goes like this. It is not humanely possible to do all these steps, just to get the internet enabled. Can anyone help me from this plight.

Can anyone please offer some advice?

You can change rom, and check if it will be fixed.

What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.

Final solution to my data drop issues
wuodland said:
What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
adamczyk777 said:
You can change rom, and check if it will be fixed.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
I tried a lot of methods and this worked finally. Am on latest radio release I9250XXLJ1. Browse and install it if you are not on it.
Dialed *#*#4636#*#*
selected "Testing"
Selected "Phone Information"
Scrolled down and set the option of "Set preferred network type" as GSM auto (PRL)
Noticed change in GSM Service, GPRS service.
Next time, this dint work tried the below method and finally worked.
At the bottom right corner, the properties option indicated by 3 perpendicular dots took me to change Radio Band.
I tried with the first 5 option with no network coverage and finally AUS Band started giving me uninterrupted data signal.
Success...

No Mobile Data

Hi, its my first post on the Z1C forum.
I just got one yesterday to replace my Nexus 5 and am accounting a few things I need help with since I am new to the xperia line of phones.
So my phone looks like this (for data) however I can't browse anything. I have mobile data enabled, national roaming and preferred network being 4G but nothing is working. With my Nexus 5 my data just worked so I am unsure why this is happening here. I can send texts and make calls just fine. Phone is on lolipop 5.0.2
The wifi signal in my room is terrible and its constantly dropping and when that happens I can't do anything with it.
I am on tesco mobile with a 2GB 4G plan.
http://imgur.com/GBhJJEW
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Edit: So I looked around I went into mobile network and scanned, found tesco and registered. So I have 3G data now, but 4G isn't registering. Maybe I need to phone up Tesco and ask them.

Or maybe it's just not a 4G mast where you're connecting?

Is problem "no mobile data at all" or "no LTE connection" ?
Can you transfer data on 3G?
If so - check twice if your SIM card is LTE compatible.

I had to adjust the APN on my phone when I first got it as the one it autodetected wasnt correct. Try that out.

Hi so i just got a z1c and this happened to me. I could send and get text/calls even get notifications and updates. I called sony and t-mobile, nether could help me. Then i found a option under "more" in settings to update "Internet settings" find your server and hit ok. Try it out, i hope this helps.

In my case I needed to contact my carrier to enable 4G. Tried it?
Not sent by me.

settings.>>other>>>internet settings>>>download internet and mms settings...
this should do the trick...

Inconsistent Connection
I got my Z1C a few days ago and updated it to Lollipop yesterday. Ever since the update, the phone has been dropping data connection. I don't know what's the initial cause yet but as it stands, in order to get it working again I have to take out the SIM and reinsert it multiple times. I'm watching it carefully tho because it seems to happen whenever I start Candy Crush. Is there anybody else having this experience?