Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt
-Matt- said:
Hi,
I am using a T-mobile vario 2 in the UK. I recently flashed the radio rom to version 1.43 and replaced the operator rom with the official dopod wm6 rom. Most things are working ok but I have run into a few problems; hopefully someone here can help me.
First (minor) problem when the phone is first turned on it asks you to select a country. UK is not on the list, only countries in south pacific area. Does this prevent me from connecting properly to my local provider? ie do I show up as roaming?
Next problem is that I can't receive my voicemail. I phoned T-Mobile to check the number and setup etc but everything is correct. The phone just tells me "The number you have dialed is not recognised" or something to that effect.
Finally my phone frequently looses its data connection. When you open internet explorer a popup message shows saying: "Unable to connect to network for an unknown reason..." I checked all of the settings and they are ok. The only thing that fixes the data connection is to reset the phone. Probably I am also dropping calls whilst the phone is in this state.
So can anyone help? I think it is most likely the radio rom at fault but it could be related to not being able to select the correct county.
Thanks for your help
Matt
Click to expand...
Click to collapse
try radio 1.47 which comes with the dopod wm6
Ok I followed the suggestion and have upgraded to radio 1.47 but I still get the same problems. At least I have only checked the voicemail so far but get the same message. It actually says "You have dialed an incorrect number..."
Any other suggestions?
Download and install the provider Cab settings for your provider.
Search the wiki for more information
I have already done this. The settings are correct.
Hmm, thanks for the advice... now sms doesn't work either. PS. whilst flashing radio rom I also changed to JJ's black satin.
Please can somebody suggest a radio rom that is known to work well on T-Mobile in the UK. ie. no dropped calls, GPRS, 3G and HSDPA all working, voicmail and sms working, I don't care about video calling.
Thanks
Matt
Mat,
I am on TyTn and I had the same problem after installing Dopod WM6 version + 1.47 radio - on the second day majority of programs requiring internet connection were returning in message 'Unable to connect due to unknown reason...'. Even Wi-Fi was not responding. Only Resco Radio was working ?!?!
Solved this by removing the GRPS Internet settings and updating them manually.
As to the dropping calls, did you try to switch to GSM (instead of 3G). This is a common problem if your 3G covergae is bad?
Since upgrading the radio rom from 1.43 to 1.47 I have not had the "Unable to connect.. for an unknown reason" message. So I guess this was either due to some screwed up settings before, or some bug that has been fixed between releases.
I don't know how to switch from 3G to GSM but I am not convinced that this is the problem since my push email works just fine.
Incidentally I have noticed that my phone seems to default to 3G but as soon as I open a page in explorer it jumps into HSDPA, once it finishes it goes back to 3G. Is there a way to make it stay in HSDPA or is this a bad idea for some reason?
With the above observation in mind I could be wrong in thinking 3G was not my problem. Perhaps my phone jumps into HSDPA to receive push email.
So how do you force GSM or even GPRS over 3G?
Please forgive my ignorance.
Matt
Ok found a setting in com manager/phone/bands/ changed from auto which was putting me on umts to gsm. Was this what you meant? I have gone from 2 bars of 3G and 2 bars of HSDPA when in use to full bars of GPRS. Internet browsing was definitely faster with HSDPA but do you think I should be able to receive texts now? I know I have missed some and they still have not come through.
This is weird, after changing to GSM my htc home plugin reports 2 unread text messages but when I open up the SMS/MMS folder ther are no messages at all.
???
I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob
robt2379 said:
I find the best radio rom for Tmobile UK is 1.27 - see the wiki.
For your voicemail, set the phone to dial your own number, it works.
Ive tried all the new radios and always go back to 1.27. I am currently running Schaps lates WM6 rom (3.57a I think)
Rob
Click to expand...
Click to collapse
I must admitt Ive always end up going back to 1.27 too
Hi i'm on T-Mobile Uk Vario II currently using Black Satin & Radio 1.43 3g, hsdpa, sms, mms, voicemail all working.
Can only suggest reflash rom with somthing like Schaps 3.57a use his operator setting tool to set T-Mobile settings and use radio 1.43 and see what happens.
Cheers
It would appear that WM6 dialer strips the leading zero from the T-Mobile voicemail number +440507... giving +44507...
I have not figured out how to fix it yet.
For the voicemail thing, the dialer does indeed strip out the leading zero on the voicemail number - I spent hours trying to fix this and in the end, it was easy - just put an extra zero in the number (in network services) ;-)
I use Black Satin with Radio 1.47.00.10 and have no problems whatsoever but I'm still evaluating - I don't know if I've tried 1.27 yet so I think I'll look into that and report back the comparison.
You say you were having problems with data "unable to connect..." - I used to have this a lot and invariably, it was because my conection had somehow developed a proxy server - turned this off and it work after that (it usually happened after I synced it with my work computer)
Could the SMS messages be on your SIM or something? Not had this problem but have a look in SIM manager see if that can find anything.
The thing about HSDPA is that it isn't on all the time - the phone will stay in 3G until you or your phone initiates a data connection, then HSDPA will kick in for the duration of the connection then fall back to 3G - this is normal as your phone cannot receive calls and stuff while HSDPA is connected (I think - i'll look for clarification on this point - the phone will should drop the HSDPA when a call comes in).
Some people do report that data speeds etc seem faster when they mess with the band settings but I've not been able to confirm this and just leave it as it is.
If you don't get anywhere with your SMS problem, you could try the threaded apps that I've customised for t-mobile (links in my SIG) but be warned - any texts you have in your current SMS inbox will be inaccessible until you uninstall the threaded app. I'm using the WM6 one on mine at the moment and it works just fine for SMS and MMS.
Smiffy
Thanks for the replies guys!
I am now very happily running the 'normal' version of JJ's Black Satin rom and radio rom 1.48.
Everything seems to be working fine now. Adding the extra 0 into my voicemail number did the trick; so easy once you know how!
The data connection can still be slow occasionally. I think this is because if you have a weak 3G signal this overrides a stronger GPRS one. Sometimes the 3G signal is so weak it can't transfer any data and the phone just keeps trying in 3G rather than switching to the stronger GPRS signal which would work. This is easy the fix, just go into com manager and disable 3G (on the black satin rom at least).
Generally I am very happy and my device is finally working the way I wanted it to.
Once again, thanks for your help
Cheers
Matt
I use whats in my sig and it works well. I get the 3g/gprs battle at my house alot. Complain to tmobile regularly and they'll sort it out eventually.
Related
Hi.. I always appreciate that you guys developed a lot of great stuffs..
But I couldn't find out any similar problem from this forum so that I have to write this thread.
My X01HT with Dopod official WM6(I tried more than 10 WM5 and WM6 roms) and my problem is GPRS mode is perfect! No problem at all, very stable, long battery life.
But when I choose auto or WCDMA (3G) mode, the connection quite often disconnected both voice and data.
I also tried most of the radio version here from 1.16 up to 1.48.
Some is a bit better like 1.27.00.00, 1.38.00.11 But still I couldn't use them as a voice and data connection.
The symptom is after call a person or receive a call, 3~4 second later disconnected. And then can not find out the signal until I off and on again.
After that it find again the UMTS signal and few minutes later it disconnected again.
What is the problem?? Radio? unlock procedure? My phone was wrong?? Can this problem be solved?
Please please help me,, I tried to search any similar problem and flash so~~ many roms and radio.. But it couldn't solve the problem...
Thanks in advance for your reply...
I forgot to mention that I am living in Hong Kong currently.
Same here, with my Hermes. That's why I keep 3G disabled unless I am using it for data/modem/internet sharing.
I am in the US (AT&T/Cingular) and I am attributing it to the carrier's network quality.
I get a similer problem in that if i am attached to 3g or hsdpa then most of the time i cannot make a call.. it just disconnects before dialing.
i've had to turn 3g off as to be able to make (and i presume receive) calls using 1.48 radio rom although its happened with other roms
First of all,, I feel comfort that this problem is not only mine.
And thanks for your prompt reply.
Which means this problem is possibly carrier's quality problem?
Or radio roms'???
Is there any suggested solution?
Hopefully some good reply from an expert...
I would say it has more to do with your reception of HSDPA probably the area you are at more than anything since it seems that out of the 100,000 people that have downloaded WM6 from this forum only a handfull have this problem. I do NOT and I live and work in Nyc where the 3G connection is really good and works like its suppose to. it could also be an issue with the chip inside your phones I would go to the wireless store and see if another hermes does the same as yours. if not you have a faulty phone and should get it replaced.
Hi guys, after installing the latest radio on my Hero I get the feeling that my mobile internet connection (both HSDPA, 3G and 2G) seem to be dropping more often than before. I haven't monitored this prior to upgrades so I can't say for sure. But is anybody having the same experience?
Also is it possible to downgrade the radio? Do you just reinstall the old radio?
Thanks.
yes i have the same issue. my mobile internet and also the gps stops to work after a while of not using the phone. i have to restart the phone to get gps back to work.
mobile internet can also be reactivated by activating and deactivating the "only 2g networks" option.
this failure sucks because i just recognize that the mobile internet is down because i didn't get push mails for a while.
I have noticed that as well
Yep me too. I can be browsing (web, market, or rss) for a while, then lose connection for a bit, then it will suddenly work again.
Can we reflash the old radio?
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
I have the same problem.
I have installed the new Hero ROM two weeks ago, one week ago mobile internet disappeared from my phone. Before this it was very good.
I can't find the good solution for this issue. Please help.
Same radio ROM. But there were internet for a week with this ROM.
I don't understand.
(I have tried to reflash the ROM, but not solved.)
Same problem here.
Mobile network has been unstable since I bought it.
When I turn it off for a while and turn it on again, I can't see the icon on the top bar. What I have to do is going to Settings - Wireless controls - Mobile network settings - Network operators - Select automatically.
Sometimes the connection is lost while using. I have to do the same thing like above to make it work again.
I also contacted HTC's customer service, but I haven't got any response.
Too bad!
I find if I leave it then it comes back. Every so often it goes...then the firmware eventually notices and it reconnects. Annoying. Hopefully this will be fixed when T-Mobile release thier version of the ROM update later this week.
I have the same issue, but it seems like it only happens when I leave a wirelss-zone (and not every time I do that either).
When I leave home, it will maybe 1 of 3 times not connect to 3G before I manually connect again (Settings - Wireless controls - Mobile network settings - Network operators - Select automatically)
I've just used AnyCut to create a shortcut to this menu-option so it is less annoying, but a more permanent and official fix would be great.
same thing in my one thats why i hate htc from now one loots of bugs in hero headphones led net go back to htc hd how you can release phone if is not done properly
TheBrit said:
No need. It could be the APN settings. I was having problems on T-Mobile with HSDPA dropping and read in another post to go to the T-Mobile support page for the G2 and select Connecting to the Internet --> Set up the phone for internet surfing --> and follow the instuctions to set up a new APN. Worked for me
Click to expand...
Click to collapse
TheBrit's settings appear to have resolved the issue. have been logged into instant messenger for more than an hour without the connection dropping off give it a go guys.
wow, how much better is that
Guys, if u have the dropping connection concern, as I did, please follow tmobile link in previous posts or a one for your mobile provide apn settings, I've just done it and have had no dropped connections for ages
i was also having the same issue but since installing the modoco 2.6 enhanced rom with the radio ending in 07.08 all has been good.
dropping connection
Hi,
I have a g2 Touch from T-Mobile germany.
It runs Runs modaco 2.6 with the newest Radio. Dont know the number it ends on 0708.
I have the prob with dopping connections. But i cant download the settings from tmo germany, because there are no settings to download. Can anyone help me? Or Can i flash the old Radio back? And where can i get it for tmo germany?
Volker
hey guys
ok so i have the TP2 running WM 6.5 professional
ROM 1.86.401.0 (67102) WWE
ROM date 25/9/2009
radio 4.49.25.17
protocol ver. 61.44tc.25.32U
my service provider is Etisalat in the UAE
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Switching between 3G and Edge is normal, because not everywhere you have good service.
But just to make sure:
When you set band to AUTO and you are switching between 3G and Edge, can you call someone?
I had problems with my HTC Kaiser in the UAE. Etisalat and Du told me they only can provide mobile internet to BlackBerries and IPhones...
yeah, when it is switching between 3G and Edge, i cant make calls and i cant recieve calls either. they say my cell if off while its actually on
denlopviper said:
the problem that im having is that when i set the BAND to AUTO, it picked up the the 3G network...but problem is that it keep shuffling between 3G and EDGE. because of that it wont recieve calls. one fix i was told was to manually select GSM BAND. the call problem was solved because of that.
but since i have done this, i been having another porblem. after using internet to say update the weather tab, i cant make or recieve call, or send sms or anything. everytime i use internet on the TP2, i have to switch to AIRPLANE MODE and then back to PHONE its driving me nuts
anyone facing the same problem? or has a fix to this?
Click to expand...
Click to collapse
Go into the Bands page (where you manually select the bands). Press "WCDMA" to enable 3G only. That will keep you in 3G, but if you go into a non-3G area, you won't get any signal at all.
EDGE can only handle one thing at a time. If you don't have an active data connection, you can use the phone (call, SMS). If data connection is active, you can't use the phone functions. So, if you're on a webpage and someone calls you, their call won't go through.
3G allows you to use phone functions and data at the same time. So if you're on a web page and someone calls you, you can answer it.
ok that was surprisingly simple.. thanks
Edge can only handle one thing at a time? I routinely get and make calls and browse at the same time (or get emails via active outlook push connections, etc). And this is both when I'm in Edge areas (eg when I go to my cabin in Montana (heck - ANYWHERE west of Milwaukee) or when I have 3G (around here).
This does, however, appear to be a feature strictly of AT&T. But I don't believe the inability to do simultaneous data and call is a hardware or even Edge technology limitation - I believe its a network specific limitation.
Having said that, my money would be on an incorrect radio or DLL hanging around in the phone...
(Standard disclaimer: I know nothing about non-US carriers or their oddities. I reserve the right to be wrong- a right I exercise somewhat frequently )
well i upgraded to WM6.5 so the radio is the one that came with the upgrade.nothing else has been changed.
have a feeling the problem is with the phone as my pervious phone, sony ericsson's P990i had absolutely no porblems switching from data to call and back to data without having to do anything.
one thing i noted is that once i start an internet session, it keeps running unless i turn the switch to airplane mode to force a connection break.
So i rooted my phone over a week ago, and tried out many different roms. Everything was going fine, until i noticed yesterday that i kept losing voice and data connection. I tried updating to the latest radio which was out today 5.09.00.20, but still have the issue.
The only workaround i've found so far is to set the network mode to GSM only. But obviously it's not very practical for a phone like the desire. When i have it on GSM/WCDMA Auto, it keeps voice and data on for about a minute, then i lose it. And when it's on, i still can't make any calls. But i can make and receive calls fine on GSM only.
Anybody have a clue what's going on here? I tried calling T-Mobile, but they were as useless as always. Apparently there was an issue on the 29th, which is now resolved, and they refreshed something on my profile. So i dunno if rooting/flashing my Desire has caused this or if it's some network outage.
I'm currently running the latest DeFrost rom. I've tried SenseFroyo (Opendesire), LeeDroid & i'm now running the official 2.2 sense rom.
I've also been having problems when connected via 3G for the past few days, but only when I'm at home (so I think it's a specific cell). The signal indicator shows a good signal but attempting to use the internet over 3G just times out, and my voice calls keep getting dropped.
Like you I can work around the problems by switching to GSM only.
I think it might not be a problem with my phone though, because I've tried putting my SIM card in my Nokia N95 and the internet doesn't work over 3G on that either (internet works using GSM on N95). I did manage to make a call on my N95 when my Desire was dropping both incoming and outgoing calls within seconds though.
Weird! I'm going to give it a few days and report it to T-Mobile if it's still happening.
It's fixed for me now. I guess it was a network outage
I have Edge access from Vodafone in India called mobile connect. I worked like a charm on stock HTC 2.2 ROM. I finally took the leap after finding HTC is not offering complete Gingerbread.
I found CM7 really good but one annoyance after having some troubles with importing SMSs.
I flashed 7.0.3 yesterday. Everything seems fine except data connection. It works randomly in my home. Works properly outside.
If my make a phone call then it connects and 'E' appears with two bars but only uploading. nothing downloads.
I tried *#*#4636#*#* and in phone information status appears as below when i choose "Enable Data connection"
==========DATA============
StatecInactiveState is connecting to vodafonegprs,1296,40427,www,,,,,,-1,*.
==========================
and after sometime is changes to
==========DATA============
StatecInactiveState disconnected with last try at 7.53PM fail because Radio not Available
==========================
I tried all options under "Set preferred network type" such as GSL Only, GSM Auto (PRL), GSM/CDMA auto (PRL) but none worked.
if Radio is not working then how are phone calls and SMS working !!!
I had flashed latest Radio also after flashing CM 7.0.3.
I read a lot about people losing 2G/3G data connection after switching from Wifi but I don't feel that is the problem with my phone.
Could anyone pls help?
Thanks in advance,
Ashish
I got the same problem. Probably. It does not work anywhere. The phone seems only uploading but it does not do anything, even the icon shows uploading. But no green icon of "H" or "E". I have GingerVillain based on CM7.
Upgrade to the 7.1.0RC release. A lot has been fixed since 7.0.3.
Swyped...
It seems that my APN settings was somehow changed - I had to set it according to my operator settings again. Dont know why or how but it was changed to "disabled_internet" instead of "internet" in APN.
it solved after I played around with radio band by pressing *#*#4636#*#*
I dont know what exactly solved it but after staying online when i was at office and outside, connection has been alive.
HELP
Help with this error: com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE