[SOLVED] Installed http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10 and switched back to automatic band select. Flashed back to stock and all is working again! Thanks to bitdomo!
Hi guys, now it's time for me to ask a question. In all my years with android I haven't felt so powerless
I'm experiencing a strange behavior with my N5X: I regularly get an error "cellular network not available" when trying to call someone. During that time I'm not able to make calls, receive calls and receive or send sms messages. The strange thing: LTE, H+, H, E or G connections are working during that time.
A reboot fixes the issue for some time, but after some time (minutes or hours) the issue is back. As I said, my whatsapp service and internet connection is available via LTE or similar (depends on the quality of connection), but all GSM services won't work.
I haven't changed the SIM card.
I flashed several different ROMs an kernels.
Thanks
http://imgur.com/a/K0qX2 - here you can see the issue (working H connection but no service)
Update: I removed the SIM card and cleaned it with alcohol, put it back in again and it's working for now.
I have the same problem since a couple of days. I
Will try your trick and report back if it's working.
crian said:
I have the same problem since a couple of days. I
Will try your trick and report back if it's working.
Click to expand...
Click to collapse
The issue is back... During a bluetooth connected call in my car, the connection was lost and couldn't be reconnected. "cellular network not available" was shown every time I tried to make a call after that. Internet connection over LTE was fine at the same time...
That's a strange issue. It seems after signal lost it only reconnects data but not cellular.
@Frozen-GPU are you on the newest July update of android? Maybe it is a issue with the radio.
crian said:
That's a strange issue. It seems after signal lost it only reconnects data but not cellular.
@Frozen-GPU are you on the newest July update of android? Maybe it is a issue with the radio.
Click to expand...
Click to collapse
Yes, very strange... I'm on the latest July update with XtraFactory at the moment. However the issue isn't ROM related I think, because I had it with several ROMs and builds since may, if I remember it correctly.
I found some settings in the test-menu *#*#4636#*#* to change for "GSM only" network-mode for example. Maybe that'll fix it.
I switched from LTE/4G to 3G Network in the cellular settings. And the issue doesn't appear till now.
I really think that something in the July update borged it. Before I never had this problem.
crian said:
I switched from LTE/4G to 3G Network in the cellular settings. And the issue doesn't appear till now.
I really think that something in the July update borged it. Before I never had this problem.
Click to expand...
Click to collapse
I installed http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10 and switched back to "automatic band select" in *#*#4636#*#* menu. Flashed back to stock and all is working again! Thanks to bitdomo! In the end before I applied the fix, I couldn't get any GSM services anymore. LTE was working. My Nexus 5X was stuck in "USA Band", therefore I wasn't able to fix it without the bitdomo ROM. The bitdomo ROM provides a huge selection of bands, where my stock ROM only showed "USA Band".
I know I'm late to the party, but I was able to fix it by follwing #5 from here: https://www.mytechtipshub.com/mobile-network-not-available-fix-android.html
* Go to the dialer on your phone.
* Dial *#*#4636#*#* from your device.
* A testing menu will appear on the screen.
* In the testing menu, select “Phone Information” from the category.
* You will see an option that says “Run Ping Test.” Select that option on the screen.
* Now scroll down the page where you will find a drop-down menu on the right side.
* Tap it open to see its contents. Click on the option “GSM Auto(PRL).”
* Now further below, you will see an option named “Turn Radio Off.” Select this option.
* Now restart your phone and get rid of the problem for sure.
Click to expand...
Click to collapse
Related
I'm running my Captivate glide on Orange network (device is unlocked).
I rooted it following all the steps shown in http://forum.xda-developers.com/showthread.php?t=1378082 (BTW, works great thanks).
I kept AT&T rom, but issue happens also with Rogers rom.
This happens only on 3G/3G+ connections.
WiFi works great.
The issue looks quite simple: data connection drops (very) often.
No more email push notifications, ...
Have to go to Settings > Network > Airplane mode : switch it on and then witch it off to get data connection back.
It is not an operator issue. My other phone(s) are using the same and data connection works.
Is this a radio rom issue ? Is there a fix ? (didn't find a thing related to that issue).
Anyone having this issue ?
Depends on how strong your network is, I have experienced this a few times.
I keep getting this now that I have had more experience with it, anyone else experiencing random sharp drops in data speed/connection?
vil33 said:
Depends on how strong your network is, I have experienced this a few times.
Click to expand...
Click to collapse
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
frav said:
Well, I have 4 out of 5 bars... Signal looks strong enough to me.
If I use the same SIM card in a HTC MyTouch 4G slide => Works great, no data connection drops at all !
Looks like it depends on what programs are running and using the data connection:
- email push - connection last long enough.
- when I'm running Bejive (IM) - connection last a bit less (before the 1st drop).
- when I add Skype & LoudTalks : almost every 5 minutes connection drops.
I also noticed that after a voice phone call, sometimes data connection doesn't (cannot) restart by itself ...
Here is an idea :
Is there a way to tweak Operator connection like it can be done with HTC phones : GSM + CDMA, CDMA Only ?
Because when you switch the phone to CDMA only, it uses different frequencies and allow to keep data connections while talking on the phone.
Didn't find that option in Captivate Glide settings ...
Click to expand...
Click to collapse
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
vil33 said:
Settings --> Wireless and Network --> Mobile Networks --> Network Mode
Didn't make a difference for me using HSPA only.
Click to expand...
Click to collapse
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
frav said:
I just checked ... I don't have the "Network Mode" option in "Mobile Networks" section.
I have Roaming, allow data connection, APN, ... but not Network mode.
Weird...
I checked the operator info. Nothing out of the ordinary there.
I'm stuck ...and it keeps happening. No solution for now.
Click to expand...
Click to collapse
Maybe try flashing the Rogers kernel and ROM since that's what I have?
vil33 said:
Maybe try flashing the Rogers kernel and ROM since that's what I have?
Click to expand...
Click to collapse
Already did that, but that was a few days ago when looking for the WiFi tethering feature ...
I'll flash it back to Rogers kernel & ROM and test.
Update: Flashed Rogers rom.
Good news is I now have the Network settings back. (AT&T rom is not the right one, for sure !)
Data connection last longer. But the issue is still here.
Still investigating...
Anyone else having this issue ?
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
gabby131 said:
the day before yesterday, I went to the copier room in my school and stayed for about 2 hours (too many copying). before i get out, i have no signal (mobile network not available). I need to go out to have signal back or reboot.
It happened again yesterday on the exact same location, I'm going to be there again now.
I believe it might be location wise....in my case at least.
Click to expand...
Click to collapse
I checked, looks like it is not linked to a specific location. I've been travelling and issue kept occuring.
Once data connection is ok, it usually stays up for 2 to 5 minutes, then drops.
"4G" symbol is still displayed - but no more data connection. Web pages not available in browser, no email sync, no more IM, ...
While data connection is down, Cellphone still works, WiFi as well.
It may be linked to an APN issue ... Or definitely a Radio ROM issue.
I'm running Baseband I927RUXKJ5.
Anyone else having this issue ?
When I got the phone the AT&T rep told me there was a known issue with the phone dropping down to lower data speed. He told me if I experienced it to get a new SIM card. Doesn't sound exactly the same but maybe try that?
Hi Guys,
So, I've been using the GNex for about a month. I moved to this phone from a Moto Atrix and here is what I have noticed and have looked around but didn't see any good answers to these questions I am having. Hopefully I get some answers here.
Device info:
GNex GSM version on ATT.
Running JB 4.1.1 Stock with Trinity Kernel (rooted and bootloader unlocked).
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
Issue#2: This is with the stock mail app. Specifically the search in this mail app. No matter what, it always returns zero results. Has anyone had this issue with the Mail App? If I use the Gmail app, it works fine. That's what I am using now, but am curious as to what I may be missing that make it not return any search results in the stock mail app.
Q3: Speed Dial: How do you set speed dial on the dialer? Is it even supported?
thanks in advance,
vG
verruckterGeck said:
Issue #1: I get really bad reception at work. But, when I leave the building, my phone doesn't automaticaly connect back to the network. Sometimes, if I don't check my phone, it's been like that all night long until the next day when I have tried to make a call and it said "No Network Available" and I have to either reboot or toggle airplane mode to get back on the network. Am I missing something? In my past experience with other devices, they try to automatically connect back to the network when they loose connectivity. Also, if I get in an elevator during a call and the call gets dropped due to network unavailability, it doesn't connect back to the network and I have to toggle airplane mode. Has anyone else had this issue?
it could be to do with your radio, what version is it? baseband version in about phone. im no expert but when i flashed a jellybean rom i had to update my radio afterwards cause my signal was dropping alot. i also had the same problem later on but that was down to my network operator. before i realised it was them i googled my problem and a few forums suggested that my sim card was goosed. so maybe check those three possibilities? i cant help with the other two issues unfortunately but good luck sorting it out!
Click to expand...
Click to collapse
I have a galaxy nexus
ROM : XenonHD 4.2.2 (tried Stock 4.2.2 for 2 weeks)
Baseband : 19250XXLJ1 (was on earlier ones as well)
Kernel : Stock
Location : Bangalore(India)
Connection : TataDoCoMo
My internet (primarily using 2g, sometimes 3g) and it drops very often.
To enable it, the below steps does NOT word:
1. Toggling flightmode
2. Restart mobile
Only one step works (75% success)
Manually search for network and select network automatically and sometimes to manually select the network.
Please help.
Update: (Strict 2g mode enabled)
I've been sitting in my seat since posting the previous post. Checked my internet and i do not have data connection. Gonna enable it now.
Even manual selection of network dint give me data connection after waiting for 5 mins.
Enabled and disabled flight mode - waited for 5 mins - no go.
Gonna restart and check - last option - no go.
Now i disabled data - strangely, i lost signal for a few second.
Enabled data again - waited for 2 mins - and walah it came.
I dont know on what basis the internet comes and goes like this. It is not humanely possible to do all these steps, just to get the internet enabled. Can anyone help me from this plight.
Can anyone please offer some advice?
You can change rom, and check if it will be fixed.
What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.
Final solution to my data drop issues
wuodland said:
What kind of network strength do you see in “Status“ page in settings? Post a screenie.
Try a different ROM to be sure it isn‘t a network fault.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
adamczyk777 said:
You can change rom, and check if it will be fixed.
Click to expand...
Click to collapse
Tried stock as well as PA. So i guess its not a ROM issue
I tried a lot of methods and this worked finally. Am on latest radio release I9250XXLJ1. Browse and install it if you are not on it.
Dialed *#*#4636#*#*
selected "Testing"
Selected "Phone Information"
Scrolled down and set the option of "Set preferred network type" as GSM auto (PRL)
Noticed change in GSM Service, GPRS service.
Next time, this dint work tried the below method and finally worked.
At the bottom right corner, the properties option indicated by 3 perpendicular dots took me to change Radio Band.
I tried with the first 5 option with no network coverage and finally AUS Band started giving me uninterrupted data signal.
Success...
I Loose network signal anytime i switch to 2g/gsm only
I have tried reboots, resets, tried different roms, all other sim cards have this issue when i use them on my phone, im on the latest radio too. Dont know what to do now..
Any help would be appreciated.
The T989 might be incompatible with the 2G bands, are you using it in the U.S.?
ShaDisNX255 said:
The T989 might be incompatible with the 2G bands, are you using it in the U.S.?
Click to expand...
Click to collapse
Dont think so, it used to work before, then after some time i would have to turn off the data or reboot before i could switch, and now it just stopped working!
Not in the US tho
albertkkjnr said:
Dont think so, it used to work before, then after some time i would have to turn off the data or reboot before i could switch, and now it just stopped working!
Not in the US tho
Click to expand...
Click to collapse
Possible fixes for this is flashing the latest radio, I believe it's UVMC6. Works fine with my phone (I live in Mexico and 2G works fine)
EDIT: Sorry, I realize that you have the latest radio, my bad
I remember I used to have this issue too, what fixed it for me is choosing manually my network operator, available in the phone network settings. It was either choosing manually or automatically, I can't recall which one I chose, but it fixed the problem. I now have it in automatic and it works and from time to time when I travel to the US close to the border, my phone cannot decide if it wants to go with T-Mobile or my network (Movistar) so I change it to manual and select Movistar and works just fine, so maybe all you need to do is change from Automatic to Manual, or vice-versa. Hope that can help
ShaDisNX255 said:
Possible fixes for this is flashing the latest radio, I believe it's UVMC6. Works fine with my phone (I live in Mexico and 2G works fine)
EDIT: Sorry, I realize that you have the latest radio, my bad
I remember I used to have this issue too, what fixed it for me is choosing manually my network operator, available in the phone network settings. It was either choosing manually or automatically, I can't recall which one I chose, but it fixed the problem. I now have it in automatic and it works and from time to time when I travel to the US close to the border, my phone cannot decide if it wants to go with T-Mobile or my network (Movistar) so I change it to manual and select Movistar and works just fine, so maybe all you need to do is change from Automatic to Manual, or vice-versa. Hope that can help
Click to expand...
Click to collapse
Hey,
I tried choosing manually, it did say it was registered on network, but that's it, signal bar remained empty and it still said emergency calls only. At times the signal bar fills up, but saids mobile network unavailable when I try to make a call.
Appreciate your assistance tho
I managed to make a log of when I switch to 2g, If that would be helpful
https://drive.google.com/file/d/0BwuBK-DMrlfEbnpOR211YXNwT0k/view?pli=1
albertkkjnr said:
Hey,
I tried choosing manually, it did say it was registered on network, but that's it, signal bar remained empty and it still said emergency calls only. At times the signal bar fills up, but saids mobile network unavailable when I try to make a call.
Appreciate your assistance tho
Click to expand...
Click to collapse
Wish I could help, but I don't know what to do anymore. Why don't you just stick to 3G? There are some places I can't use 2G so I switch to 3G, I just deactivate data when I'm not using it. I sometimes lose 2G signal too, but that's mainly because I am inside a building with thick walls or I simply don't get 2G signal, happens from time to time on certain places, like my old work place for example. I would either get low signal or no signal at all.
I wish I could help, but even I don't know what to do. Best of luck to you
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
TheGhost1951 said:
Maybe contact Verizon support. They should be able to fix it or at least tell you what the problem is.
Click to expand...
Click to collapse
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Caboose27 said:
I tried that. I couldn't get anyone that was a technician on the phone and eventually after three days of not getting an answer they closed the ticket.
Click to expand...
Click to collapse
WOW, glad I am with TMO. Their support is the best I have ever worked with. To me they set the standard.
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Amazoniac said:
You said you reset the APN, but did you check to see if the APN is the same as on your other phone that doesn't have any issues with mobile service? Maybe check to see if they are the same, and if not put the APN in that works
Click to expand...
Click to collapse
That's a good idea, I'll do that tomorrow. Thaanks!
Assuming you're unlocked and rooted since running Lineage, so add this module in Magisk, and maybe also enable mobile data always active in developer settings for now as well.
[TMO] OOS/COS DATA FIX
TO CLARIFY THIS IS A ROOT ONLY FIX After gaining root install given module. Data is now retained. Even after reboot(s). No empty slot or waiting. Issue is TMO variant is showing multi sim. So props were added to make it like a conversion to...
forum.xda-developers.com
Caboose27 said:
I'm at my wit's end with this. I got this phone last year and it worked perfect until the stock Android 13 update. Then it wouldn't hold a signal to save its own life. I finally have wifi here so it's not as much of an issue, but when I leave my house I have to toggle airplane mode to get it to work again, or it's stuck on "emergency calling only" forever. I did recently put Lineage on it, thinking maybe that would help. The last couple updates it's a little better, it will sometimes get signal back on its own. However more often than not I have to toggle airplane mode or reboot to get service back. This happens all the time, a dozen or more times a day depending on how often I lose service. I did try to search the forums for an answer, but I kept getting errors back with the exception of one result with the same issue that said "tmobile only" under the fix.
I have:
Reset network settings
Reset APN
Manually selected a carrier and switched it back
Cleared cache through Android Settings
disabled/enabled mobile data
Toggled Mobile data always active
Any help would be greatly appreciated. Seriously considering going back to my LG G8 ThinQ and selling this thing, but I love the cameras on it. Side note: When I put the SIM in my old phone none of these problems exist.
Model: LE2125
Carrier: Verizon
Lineage ver.: 20230613
Click to expand...
Click to collapse
Exact same issue, unlocked LE2125, TMobile simcard. Didn't have issue on custom ROM, but this is happening on OOS13. Tried everything NSA SA 5g dev settings nothing worked. Living with trying to remember to toggle airplane mode periodically.
Try App "connection stabilizer booster" actually helps w root
Connection Stabilizer Booster - Apps on Google Play
Fix cell and wifi connectivity issues. Improve your mobile internet experience.
play.google.com
Life got in the way and I haven't had a chance to try this yet. Probably this coming weekend.