[Q] Help me!! Droid Incredible 2 issues... - Verizon Droid Incredible 2

I just traded my fascinate with jdkzombie for his Droid Incredible 2, it was a warranty replacement (came to me with the screen protector and all that jazz). It worked flawlessly for a few hours, then the phone was dropped on my carpeted floor (about 4 feet drop), and the troubles began...
Issues with my phone:
1. Proximity sensor is busted... If the screen turns off via the proximity sensor, it will not turn back on. The Soft Keys remain lit and the phone is functional, but it just freezes and cannot be turned on/off, it needs a battery pull.
2. Phone will occasionally freeze and become completely unresponsive.
3. Occasionally when booting, the phone will freeze on the HTC screen and there will be a red light coming from the left side near the proximity sensor.
It is running the newest OTA update from VZW, soo...
any ideas? It's been factory reset several times, but the

Sounds like a dud may be a factory defect
Sent from my ADR6350 using Tapatalk

Bro, I purposely roll my phone down the stairs for fun like twice a day (I'm 17, let me have fun while I'm still a kid), and that's about a 10 feet roll down, and nothings ever happened. Yours might be a lemon, and lemons are sour.
Sent from my ADR6350 using XDA Premium App

ugh... Idk what I need to. FML...
new problem... **** this shizzz. what do I need to do?

Call and try and get a CLNR haha

I wasn't the original purchaser, but the guy I did buy it from is the man and he is helping me as much as possible. It's some serious BS that the phone was sent to him (then to me) ****ed up and they still refuse to help... It was literally a new phone, had all the labels and everything still on it, but it still ****ed up.

Mine got really weird after a drop. Different symptoms from yours, but still badly unstable. The micro sim beneath the battery had moved just slightly. I reseated it, and it's been fine since.
Don't know if that will help you, but it's worth trying.
Sent from my ADR6350 using XDA App

Related

Menu button goes off by it self

I always had a problem with my menu button going off at random. So if anyone else has this problem here is a fix. U will need to open up ur phone and thanks to Samsung with out any void stickers. after removing the screws the bezel around the screen is just held in by clips. So you be left with glass and the board. Clean around the rim of the glass should have little dirt build up on the rubber sealant. Also I booted up with out the flex cable( linked to the touch button) connected and once booted up reinstall every thing and it work no more random menu pop ups
Sent from my SPH-D710 using XDA
Good info. But i thought it was caused when in low signal areas. Actually, i got my replacement refurb phone a couple months ago and it never had that menu problem until a week ago. So the dirt thing is possible
I just got this phone last week (used) and it has done it constantly when in low signal areas, like my job. However i put it on wifi at work Friday and it stopped. So i think it is related to poor 3g signal. Just my thoughts based on my experience.
Sent from my SPH-D710 using xda premium
menu button
I had the same problem on a brand new phone. It was 1 month old. It had it happen to will on wifi or will I
had full bars. I think the dirt problem is more the problem. I work in a shop with alot of dirt on the air.
Thanks for the info. I will know what to do if it happens on my refer phone.
if its a dirt issue why the need to reinstall software?
I cleaned my phone yesterday. Bought it from a chick that wore a lot of make up so it was pretty dirty. And so far no menu button misfires. May in fact be the dirt issue. Odd that it was really only going off during weak 3g signal times.
WOW, universal problem
I have been experiencing this on my new device for some time now. I thought I was alone but apparently others have it to then. Mine will go haywire all of a sudden to the point where the menu pops up and disappears up to 20 times by itself leaving the phone unusable and making the other haptic buttons non functioning. Usually requires quickly turning off the screen and popping back on. Drives me absolutely nuts to the point that I de-rooted and went back to absolute bone stock only to still have it happening.
Has to be dirt related. I thought maybe there was some voltage or heat problem that was causing it to fire. Has anyone had any luck fixing it without tearing the phone apart?
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Mine has been doing it since I got it. It is a refurb though as I bricked 2. The 2 previous phones didn't have the issue and it only does it when switching from 3g/4g to wifi or vice versa, or while switching data back on after a call. In my case it's definitely not dirt.
JohnCorleone said:
I want to smash this phone in low signal areas!! My NS4G gets better signal than this does in bad 3g areas. In California where I had full bar 4g this phone was perfection but once I got on the east coast (especially spots in NYC) I get so damn frustrated!!
I sure wish it was dirt causing it but I got it when my phone was new when I was LOS testing in dead spots the first month I had the phone
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Same always want to throw my phone at the wall when I'm in a low signal area and the menu button goes crazy!
Sent from my SPH-D710 using Tapatalk
will be trying this to see if it fixes it for me as well
I have this same issue with mine and will be trying this when i get some time. It's very random and very annoying.
have had this happen on 2 phones, finally on my 3rd replacement last week and it has been good so far....
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Mine alternates form the menu button to the search button. Both equally annoying... I must have some special dirt in my phone
bryank930 said:
This keeps happening to my phone, only most of the time it's the search button. Low-signal areas mostly, connecting to wifi stops it completely. I think it may have to do with using non-samsung chargers/cables.
Click to expand...
Click to collapse
I notice it more in low-light situations than I do in low-signal situations. When I'm connected to WiFi, I don't see any lessening of the phantom menu button.
U guys could also try the second part which is to boot up without touch button connected then when booted connect it back via flex cable on the bottom... good luck
BTW opening ur phone isn't so bad no void stickers and after screws are just clips
Sent from my SPH-D710 using XDA
Damn guys I thought I was alone with this problem! I swear, I don't care how great the S3 is. If it has the same behavior its getting returned immediately. My GNex doesn't though so that's a good sign. I wonder if we could add menu buttons to the screen and disable soft keys and maybe it would get rid of this behavior. I have to see if a dev can make that happen
Sent from my SPH-D710 using Xparent ICS Tapatalk 2
Had this issue but only on some ics leaks never on gb
Sent from my SPH-D710 using XDA
Well, I'm gonna have to edit my comment from earlier in the thread. After about breaking mine in half and throwing it out the window yesterday, I decided to try taking it apart and looking around. I didn't see any dust, but once I reassembled it, the problem has not returned. It usually does it immediately when it reboots and continues until it has acquired a signal. I've tried my best to get it to go crazy and so far so good. Those having the problem may want to give it a try and see if it helps.
My brother in law who is rooted on Blue Kuban, My Sister in law who is completely stock EL29 and my self also rooted on Blue Kuban all experince this problem. we all have launch day phones. def seems to happen more for us in low signal areas. so annoying. for those that took the phone apart is there any chance of dust getting in and being seen or is it no big deal?
thanks

Incredible 2 screen not turning on after heat..

A few weeks ago in las Vegas I noticed that my phones screen was not turning on after being out in the heat.
I rebooted etc etc but the real problem was just that the phone itself was awake and running, but pressing the power button would light up the capacitive buttons but no screen.
I could even swipe to open the phone and feel the vibration of it opening, answer calls by guessing and swiping etc.
The phone would be fine after it cooled down.
Now I'm back in a normal weather city and it's still happening.
Even just being in my pocket... It needs to be cooled down a little or no screen.
Doesn't seem like it matters but;
Cm7
No custom kernels at least not that I ever Installed
I only did the agps fix in terms of mods.
I guess I'm screwed since I'm over the year warranty. Any ideas?
Sent from my Incredible 2 using xda app-developers app
I should point out that in use the extended battery.
Sent from my Incredible 2 using xda app-developers app
Would really like some advice here. Moving to a new device is not ideal but if this is hardware what choice would I have as I'm out of warranty...
Sent from my Incredible 2 using xda app-developers app
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
prototype7 said:
Try flashing a different ROM, see if it happens in the bootloader or recovery... I'm thinking hardware issue, if those don't fix it then it definitely is.
Click to expand...
Click to collapse
thanks, i will try it.
I had the kang versiion of CM9 but it was a giant fail on my device. Maybe because I did not flash a new kernel, but regardless it just did not work well.
I may try and go stock, just to see what happens, and if I can stomach sense anymore.
Hardware issue!
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
geekcentercreations said:
I had this happen to a different phone of mine. The heat actually started to make the glue holding the screen and connectors in melt away, so the screen kept going in and out. The screen and touch digitilizer are different. You may still feel feedback but the screen just isnt powering on! Try opening your phone and looking inside to see if the connections are still nice and tight. Usually its like a ribbon cable sort of thing holding everything in place.
Click to expand...
Click to collapse
Awesome! I installed paranoid android and aside from a few errors its been slightly better.
I think though that I will get a service manual somewhere online and take it apart and try and clean it out.
Most electronics I've owned in las Vegas have had overheating issues so I am not surpised this happened to the phone as well
Sent from my Incredible 2 using xda app-developers app

Soft-Bricked? Maybe?

Hi all,
I'm having trouble with my Telus Samsung Galaxy S2x. I was coming home from work on Wednesday and was listening to music at the time. I turned on my phone, went to text messages, the phone makes a really harsh and nasty noise (the music cutting out) and the phone shuts off. I instantly took out the battery and turned the phone back on again. It got to the boot screen and then rebooted itself and started to vibrate in 2 second intervals on a black screen.
I did some research and it seems like it could be a power button issue? The phone thinks you're turning it off and on again in an infinite loop. At first, I thought it was a battery problem (it still can be without testing a new battery) but I took out the battery and tried turning it on with just the power from the wall, and the same thing happened again. I have however, been able to get into Recovery/Download mode for about 2-3 seconds before it reboots and vibrates. There has also been times where I got as far as into the OS on the lock screen before it rebooted. For the most part it's usually gives up on the boot screen. I should probably note that I'm not a Telus customer, I bought the phone through a friend that worked there and used it on Wind.
My phone is rooted and I have Slimbean 3.0 installed on it - if that helps at all. I was wondering if anyone else had the same problem as I do and what they did to fix it. I'm not too too concerned about the phone (in terms of getting it refurbished). It's the data on the phone that I need to recover if getting it refurbished is my last option. That being said, I am running out of options and any help is greatly appreciated!
Thanks guys!
It is indeed a sticky power button issue. You can get it replaced or u can try to unstick it urself. Don't know where or how much. Try a needle to clean around the outside of the button. Try to rub alcohol to dissolve residue. Try to leave the phone off and water protected while in the freezer for 20-30 minutes and hope for shrinkage that'll loosen the power button. Weird but I heard it worked for someone.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Just had the same problem a couple days ago. Fixed it myself You can try everything what he ^ said. Good tips! Just make sure you know what you're doing before you open it. (I didn't though, just watched a youtube video of screenr eplacement in 270p and started )
Sent from my fixed SAMSUNG-SGH-T989 using xda app-developers app

HELP! dropped phone and it wont start now

TLDR: was walking with my plate watching youtube like one does and then the phone fell. the screen was still on when it fell then i just picked it up, locked the screen and put it in my pocket. i take it out and BAM it doesnt work anymore. Screen is black but the back and menu button still glow.
Took out battery and put it back and nothing happened. any ideas?
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
I cracked my screen one night... still worked but the next day I woke up and all of a sudden the screen is black (back and menu buttons still lit up)... actually have heard quite a few owners report this issue when dropped... probably a loosened cable or some sort of manufacture issue that happens when the phone lands a certain way after being dropped... sorry bud...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
damn i knew it had to be an internal issue. well im going to stop by a samsung repair/service center i saw going back and forward from my house and see what they can do.
EDIT: well it sucks but i may have broke the lower half of the touchscreen and it seems like the lcd is completely dead even though the phone is pretty much fully functional. well time to get a replacement

Saltwater damage

I fell in the water with my phone. Salt water at that. Once I came to, my phone had a blinking light coming from the camera flash. I took battery out and let dry. Today I got up, took phone completely apart, cleaned with contact cleaner. Was ALOT of salt inside the phone. Anyways I got it cleaned up as best I could, pretty clean. Let dry again for a few hours.
Its back together now, turns on. Screen goes all crazy, pink and fuzzy. Pulsing blue led on front for about 10 seconds. Then nothing. Tried USB to PC nothing.
I found these phone don't come fully apart. I can take out main board, camera and a few plastic parts. But that's it. Lots of phone to take apart but no guides past this point and all the teardowns bring me to the same point.
Any ideas? Maybe bath the screen and what left for electrical components in alcohol?
Thanks
Sent from my Nexus 7 using XDA Premium HD app
Can a mod move this to galaxy s3 i747 section? My bad
Sent from my Nexus 7 using XDA Premium HD app
Sea water messes up components, think you should consider a new phone
Yea bro I'm gunna say that trying to fix it is more money and effort then just buying a new one
I already bought a new phone. Got another i747m. $400 didn't wanna mess with used phones again, last 3 used phones all ended up having an issue one way or another. Save a few bucks gain a few headaches.
Thanks for confirming what I thought though.
I am going to investigate fixing the phone. Still.
I got it to boot more now, pulsing boot led, vol buttons make a sound when I press them. I used my multimeter to test most of the connections. Everything I could check is fine. I think there is more salt behind the screen and behind the 2 small PCB chips that I couldn't get off. Going to try excessive force this time. Nothing to loose.
Is it safe to use the battery still? Its not swollen or nothing. Or should I not bother being as the water mark on the battery is pink?
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ronedogg said:
I already bought a new phone. Got another i747m. $400 didn't wanna mess with used phones again, last 3 used phones all ended up having an issue one way or another. Save a few bucks gain a few headaches.
Thanks for confirming what I thought though.
I am going to investigate fixing the phone. Still.
I got it to boot more now, pulsing boot led, vol buttons make a sound when I press them. I used my multimeter to test most of the connections. Everything I could check is fine. I think there is more salt behind the screen and behind the 2 small PCB chips that I couldn't get off. Going to try excessive force this time. Nothing to loose.
Is it safe to use the battery still? Its not swollen or nothing. Or should I not bother being as the water mark on the battery is pink?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
The battery *should* be fine for a while. I've used a water damaged one for the longest time but it did spend a couple days in a bag of rice.

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