Develop Bugs

Can I switch a rooted EVO to a different number on my Sprint account?

I want to move the EVO to my main cell phone number on my account and switch my old Pre to the number the EVO currently has. My concern is if I root and then take my phone to Sprint to have them do the switch on my account will I have an issue with a Rooted EVO?

You should be able to switch them over the phone. No need to go in.

djmend said:
I want to move the EVO to my main cell phone number on my account and switch my old Pre to the number the EVO currently has. My concern is if I root and then take my phone to Sprint to have them do the switch on my account will I have an issue with a Rooted EVO?
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all you need to do is call sprint and have them do it without walking into the sprint store..all they need is the serial number of the phone and the hex number, and that should be allowing you to activate to a different line.

I had a rooted samsung moment, and wanted the evo but didnt necessarily want to pay full price for it. A friend of mine (who really liked my phone) was getting a new contract with sprint, so i told him to get the evo, and then I would trade him my Moment for the evo, plus give him some cash. He liked the idea, so we went to sprint and set everything up, basically switching my phone number to the evo, and his old number to my samsung moment.
No problems at all, although the sprint rep gave me a funny look when he saw my custom boot animation. I'm glad they didnt get a good look at my sd card lol

Yes, we've done it many times switching our flashed TP, rooted HERO, and now rooted EVO around on our 3 lines. Just make sure to use the DEFAULT dialer when they want you to run the ##3282# code. That's the only 1 I can get to work with the codes.

you can even do it online through sprint.com... it may not be as easy if you are using a custom rom though.. sometimes you need to press stuff like *533534# and stuff like that and if using a custom rom that wont always work.. but if rooted is all youve done you should be good

I was able to swap my rooted hero's line with my stock evo's line. I did it over the phone.

[Q] Inc - Can't use Page Plus...

Good morning,
I have a Droid Incredible, along with quite a few other Android phones. I previously used this phone on Page Plus. About a year ago I moved it's phone number to an Eris to give it to my Dad and it's been in a drawer ever since. I decided last week to reactivate on Page Plus and can't get it reactivated. It only sends and receives TXT, impossible to place a phone call.
To determine if this was a phone issue, I tried to activate two other phones (Moto and LG feature phones) and they do the exact thing. I think it is a problem in this market. I even tried to activate a Seattle number. Every time I attempt to make a call, it rings in short rings then goes "beep, beep, beep" and hangs up. I have spent countless hours talking to Page Plus and they just end the conversation that "this is an unsupported phone". So Page Plus appears to not work for me.
Sooooo....... I am also on i-Wireless Home (a Sprint MVNO) with a Hero. Good phone, slow but it gets the job done. I would like to replace it with the Inc. Possible? I did some searches and found some old threads (like 6) people asking about running on Sprint. They are over a year old. Has anyone got any thoughts on what is going on with Page Plus, or suggestions of another Verizon MVNO I can use to get the Incredible operational? Right now, it's just a feature rich PDA. Would like to be able to at least make a phone call on it.
I bring this question here only because the PP community has no idea what's wrong.
Cheers,
thom

Being an ex-PPC rep I can tell you from experience that the reps hands truly are tied in these situations. I'd recommend ensuring the device's NAM is programmed correctly (MDN, MIN, AND SID). does dialing *22890 change any of those values to something incorrect? Are you hearing any authentication issues? Did the rep contact WTS (known now as ODTS)? Although PPC specifically may not support the device other MVNOs may meaning wholesale support may be able to look into it further. Try submitting a support ticket or speaking to a tier one rep
Sent from my ADR6300 using XDA App

I'm on PP+ with my D Inc and no problems at all. Go over to KittyWireless and shoot them an email and ask if they'd heard of this before and try to enlist their help.
(note: I am in no way affiliated with Kitty, I've been lurking for a few months now and registered last night to thank Jermaine with his Stock+ rom so that's why it's my first post )

I am SOOOO happy to report that my Incredible is finally on Page Plus. I have been working with Kitty, but they couldn't fix my problem.
Final solution was to call PPC for the 8th time and have them ESN swap to a device they had in house, activate, place the first call, then ESN swap back to me. I am now up and running, and couldn't be happier
Then again, I got upgraded with my company phone today to an AT&T Moto Atrix, so now I'm off to root that sucker
-Thom

tjdmobile said:
I am SOOOO happy to report that my Incredible is finally on Page Plus. I have been working with Kitty, but they couldn't fix my problem.
Final solution was to call PPC for the 8th time and have them ESN swap to a device they had in house, activate, place the first call, then ESN swap back to me. I am now up and running, and couldn't be happier
Then again, I got upgraded with my company phone today to an AT&T Moto Atrix, so now I'm off to root that sucker
-Thom
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Glad you got it worked out and too bad Kitty couldn't figure it out.....I love them.

Activating rooted phone at Sprint store?

I sold a clean ESN rooted Sprint GS3 to someone. He went to a Sprint store. He calls me back saying he can't activate it. So I called Sprint and they asked me whether the phone has been flashed or rooted. I said neither one (since I can always ODIN/unroot back to stock). In their system, the rep said the ESN is indeed clean. But it is flagged as "incompatible". So now the phone is unusable. I've called Sprint to clear this "incompatible" flag and they said it'll take 24-48 hours for a response.
Personally, I have never gone to a Sprint store to activate a rooted phone. I have always done it online thru sprint.com.
I'm suspecting that the Sprint guy at the store noticed it was rooted, and he flagged the phone as "incompatible". Is this normal practice? Would unrooting (ODIN to stock ROM) and showing it to the Sprint store remove the "incompatible" flag?

It's probably easy to say incompatible because its status is modified now.
I'm willing to bet it'd depends on the sprint rep. Some are cool with phones being rooted and some can't blur the lines.
Sent from a planet far far away.

I think some Sprint rep is either being "overzealous" or nosy or has a chip on his/her shoulder, etc.. A phone being rooted has nothing to do with it being activated or not.
All the silly rep has to do is just mind his/her business, input the ESN/MEID (as long as it's clean), pick a plan/service options and have the customer go about his/her merry way.

I have never had any problems activating a rooted or non rooted phone online. I guess word to the wise... Do not try activating a rooted phone in a Sprint store.
Sent from my SPH-L900 using Xparent SkyBlue Tapatalk 2

My Epic Touch arrived rooted stock. Activation went without any more eye blinks than the time it takes to go.

Ouch that sounds rough. Around here, (north central Washington, like Everett, Marysville, Arlington), pretty much all the reps despise apple, and are pro root. I love it. All of them are understanding and don't pull crap like that. Anyways, this is no help. What you could try is have the person send you the phone back, do a full un root, reset flash counter, remove the recovery and set it back to 100% stock. Kind of obvious if they go to enter the phones recovery and you got twrp or clockwork recovery going on.
They may have flagged it due to the ROM that was on the phone, having activation bugs. As most of us who flash stuff, already have our phones activated. Another possibility is due to the new laws about not being able to transfer a carrier specific device to another. They could of seen tampering or seen it as tampering in an attempt to do that.
And simply if you want to avoid all the in person drama, just do it over the phone.. They make you enter a couple codes in your key pad, read off some numbers, and wait for the activation.
Sent from my SPH-L710 using xda app-developers app

Yeah shouldn't matter if it is rooted. I've sold phones through CL and when we met up at the sprint store the employees same that the phone was rooted but still activated it.
Sent from my SPH-L710 using Tapatalk 2

They deflashed my flashed BoostMobile EVO4G

Ok so I know I did the ultimate no-no with a flashed phone. BoostMobile tech support tried to update my profile. I know I shouldn't have done this. I called both Sprint and BoostMobile tech support for help. My Sprint EVO 4G, flashed to Boost, was being blocked by my boyfriend's Sprint Airave. This is the 2nd EVO4G I have had flashed to boost. The first one (lost forever!) was flashed for over a year, we had the airave then too with no conflict issues. Lost phone. Bought new one (sprint) had it flashed. Now it tries to use the airave.
Differences:: New phone is rooted with Synergy RLS1. Old one was not rooted and had stock ROM on it.
New issues:: CONSTANT notifications about voice mail update. (never had that before). Attempting any kind of call results in error from Airave. I understand WHY! I just want to Stop the BOOST-SPRINT communication and make calls like I did before.
Anyway, I told them the AIRAVE problem, and told them I had custom ROM, ROOT and FLASHED phone they said "No Problem! We know what to do". they screwed the phone up and then accidentally dropped the call. So here I am after days of searching, reading, contemplating, still without phone service. Booting the phone results in loop of ATTEMPTING HANDS FREE ACTIVATION. and many times while on. Under settings, System Updates if I click on update profile it says.....Previous DM session is working now please try again later.
Will I have to go through the whole flash process again? Since I just did this 3-4 weeks ago there isn't much I need to save on the phone. I have all the versions and settings numbers from the phone but just didn't know which ones to post.
Frustrated, Aggravated and Completely out of touch with the world!!!

I would have never gotten to days. After a few hours of no success, I would have just started over

sprint airave blocks boost signal
HipKat said:
I would have never gotten to days. After a few hours of no success, I would have just started over
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yes I do appreciate the advice. And in moving forward that is the best choice.
Also in moving forward I am hoping that some of the senior members might have comments as to why the almost identical phone was now being blocked by the sprint Airave and getting the constant Sprint notifications of updated voice mail. Surely there is a way to shield the phone from the airave. Other than calling Sprint (no results) or calling Boost ( wrong results) someone has to have figured out a way to stop this.
Any speculations, suggestions, or comments?

What kind of donor phone did you use to flash the Evo?

9h0s7 said:
What kind of donor phone did you use to flash the Evo?
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That I do not know. I have not been able to reach the person who flashed the phone. I will ask that when I reach them. btw I have the original boost phone that was associated with my account before I flashed the first time. That was the donor then, I think. And I was thinking that I should re-register that phone before I flash back again with this 2nd phone. Is that thinking a valid thought?

9h0s7 said:
What kind of donor phone did you use to flash the Evo?
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I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.

have2flash said:
I found the type of phone. I logged in under my account and it says the current phone is Sanyo SCP-6760 Incognito. I can use the account to change the the phone back to my original handset that I used for years and was the handset I used to fllash to the first EVO I had.
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Click to collapse
Yeah, I was gonna say, anytime you need to know what donor phone was used to flash your phone..just log into your Boost account and click on "Update Handset" this will tell you exactly what phone is on your account aka used as your donor phone. It will almost always be either the Incognito or Rant. ((But anyone thinking of flashing a phone, should never have this problem because you should always have physical possession of the donor used on your account..there is not one single reason why the person flashing your phone would need to hold on to your donor. Period. So always make sure that you ask for , and receive the donor phone used to activate your Sprint phone)))
That being said...Unfortunately, your phone is going to need reflashed again, and you definitely did not need to activate the previous donor on to your Boost account. You just needed to contact the person who flashed your phone and (hopefully) he still has your donor phone and will be able to pull your passwords (profile info ) out of it again and write it to your Sprint phone. (Like you already seem to be aware of) when your profile was reset, that meant that it did not match what was on your flashed Sprint phone. You'll need to (first activate the donor that was on your account before you just switched it to your previous one) and then update the profile (on that donor) and then put it on your Evo and you'll be good as new...OR just reflash your phone all together with the donor that you just activated on the account.
As far as the Voicemail Update issue...I have noticed this being pushed constantly to the Sprint phones also(including my Evo LTE on Boost) , I honestly don't believe there is a way to stop it. It doesn't really bother me anymore it just sits in the notification tray all the time. I imagine that eventually Sprint will stop pushing it to their phones. If I do ever come up with a fix for it though I will be sure to try and look this thread up or pm you with it. Good luck with getting your Evo back online...and word to the wise..never call Boost for anything if you have a flashed phone on your account...First off they will trouble shoot it as if its the donor phone..Second, their standard protocol is to Update the profile, and/or Factory reset the phone, either of which will interrupt the service on your flashed Sprint phone.

[Q] Cannot get data provisions on my old Evo 4G

I upgraded last June to the Samsung Galaxy S2 Epic 4G Touch, and 11 months later, after having it rooted, broken, replaced under Best Buy's Geek Squad Protection, only to have my new refurbished unit ruin a battery and refuse to stay connected to bluetooth, decided to sell it back to them with their buyback program they used to offer (got $280 for a phone I paid $100 for to begin with), and go back to my Evo 4G (I like Sense better than TouchWiz anyway).
The problem is that for whatever reason, my Evo, which worked fine at the time of my upgrade (aside from a cracked screen), will not actually activate. It's running CWM v4.0.1.4, with Android version 2.3.5. I replaced the screen on it, tried to activate it on Sprint's website with as much success as they can give me, however, the phone itself doesn't connect to any sort of satellite. The only way I have any form of connectivity with it is via WiFi. "No big deal, I'll just switch to my girlfriend's old Evo until I can figure out my phone's issue," I thought. Fast forward to getting hers activated, everything works just fine - calls, text, wifi, 3G, 4G, the whole nine yards. Hers is running the same CWM and the same Android as mine, but hers works.
I've tried flashing mine back to a stock ROM (I forget what is on it right now), I've tried updating the PRL a hundred times, but always get an error message about it not being able to complete. I've even tried letting it sit for 24 hours,as several sources on the internet have told me it can take up to 24 hours to provision completely.
The only thing I haven't tried is physically calling Sprint, because they're weird about rooted phones, from what I've found in my research. I've seen claims that Sprint won't do anything with rooted phones, or that they can't tell that they're rooted and still can't figure anything out.
Will Sprint be of any assistance if I call, or will it be wasting my time? I've seen so many people with similar issues which Sprint, for whatever reason, simply cannot figure out. Is there anything beyond calling Sprint I haven't tried yet?

What ROM are you on? Stock, AOSP, what?
If you're on a Sense ROM, just call Sprint & tell them what the problem is. They won't know the phone is rooted unless you tell them it is.
Sent from my EVO using xda premium