[Q] Auto-sync not working - Desire HD Q&A, Help & Troubleshooting

Has anyone experienced a problem with the auto-sync of the accounts in the new Android 2.3.3 on Desire HD?
No matter what schedule I set in the auto-sync, certain apps won't sync automatically. This happens for both mobile network connection and WiFi...
What works is the Push Email through Exchange ActiveSync, Facebook for HTC Sense and the Weather, the rest (Facebook, HTC Sense, IMAP, POP3 & Google) don't and will only sync if manually requested to or when going into the app itself...
Any ideas? HTC suggested a factory reset, but obviously would prefer not to...

Related

[Q] ActiveSync - Failed To Create Account

Hello, we appear to have a problem:
1) HTC desire, unrooted, 2.2 Froyo
2) Exchange ActiveSync 2003
All was working fine until the Exchange server crashed. Upon repairing the Exchange server, HTC would no longer sync on a particular user account, it goes through the motions (certificate etc.) then shows you what you want to sync, then upon pressing "Finish" it comes up with "Failed to create account, please try later"
Deleted account, recreated. Factory data reset. Formatted SD card. Downgraded to previous official HTC rom (downgraded hboot of course). Upgraded to Froyo again.
None of those worked.
Somewhere on this phone is a legacy setting relating to this particular user which is not getting deleted. Question is:
Where?
The phone will activesync with other domains, other users in the same domain of the user that failed. Our 2 other Desires can sync with the user that does not work on the Desire in question.
In other words, this particular desire has kept some data relating to the user and activesync on it.
Any ideas? Or else, any other suggestions to completely format/wipe/erase all data on the phone?
Adrian.
HTC Mail App
OK, the corrupt data seems to be "remembered" by the HTC Mail app somewhere.
I installed the standard Android email app and it synced, no problems.
However, the standard Android app does not allow me only to sync the Calendar and Contacts, no emails, which is what this user needs.
Any ideas on how to delete any persistent data that the HTC Mail app keeps? Or even to uninstall and reinstall the HTC Mail app?
Adrian.
Possible Update
My HTC desire started failing to (Active)sync the calendar - mail/contacts fine. Deleted account, recreated, cleared mail app data, no luck, error syncing calendar.
Got pissed off, deleted account and went through all the applications, noting any that had any of the words Calendar, Mail, Sync or Active in them and force closed them then cleared the data/cache off them.
Rebooted phone.
Calendar syncing again.
I have yet to try this on the phone that started this thread - we are going to retore the Exchange server information store back to the day before it crashed as there are some peculiar errors happening. This may fix the issue, will keep you posted.
Adrian.
Restore of Exchange solved it.....

[Q] Facebook for HTC Sense Alternatives?

Are there any alternatives for Facebook for HTC Sense? It seems to be hanging up my auto-sync all the time and I get tired of having to kill it. However, I have a feeling it's the only thing that will work with HTC's People app, since the Facebook app's sync doesn't seem to work.
akudaikon said:
Are there any alternatives for Facebook for HTC Sense? It seems to be hanging up my auto-sync all the time and I get tired of having to kill it. However, I have a feeling it's the only thing that will work with HTC's People app, since the Facebook app's sync doesn't seem to work.
Click to expand...
Click to collapse
can't you set it to sync like once a day? I have mine (HTC) syncs just contacts once a day and not sync feed at all. Turned off sync on the Facebook (Android) version.
You are probably have it set to sync freqently for feeds and such.
settings -> accounts & sync -> check it out
hope it helps!
MMBosstones86 said:
can't you set it to sync like once a day? I have mine (HTC) syncs just contacts once a day and not sync feed at all. Turned off sync on the Facebook (Android) version.
You are probably have it set to sync freqently for feeds and such.
settings -> accounts & sync -> check it out
hope it helps!
Click to expand...
Click to collapse
I have it set to every day, but it seems like when it goes to do that sync every day, it never ends. The sync icon will be there all day until I get tired of it, go into Accounts & Sync and cancel the sync. Accounts & Sync doesn't show anything "actively" syncing at the time, but if I remove Facebook for HTC Sense I never have the problem, so it has to be the cause.
Does Facebook (Android) actually work in Accounts & Sync? It shows up in the list when I add an account, but selecting it does nothing.
You can just go on facebook with the browser. The mobile touch and full site work fine.

[Q] GMail App does not auto Sync, not push

Hey there
I have a rather annoying issue since I switched to froyo (proper OTA) with my gmail app:
it does not auto-sync, nor tell me instantly when a new mail arrives. Actually, it only tells me, when I manually sync the accounts.
I reckon to have set it up the right way*, rebooted the device, deleted and re-added the accounts, but still no notifications when I receive mails.
Yet, is there maybe any point I missed?
Thanks
*Application's allowed to sync data all the time; allowed to sync automatically; accounts set to sync their mail
Do you have more than one Google account set up on the phone?
If so, this is a known issue

[Q] My Email won't refresh

I've noticed,since switching from HTC Hero to Gnex,that my stock Email client won't refresh with no matter what version of ROM.
I never use Gmail app,only a default one with 5 inboxes combined. Refresh time is set 5mins primary and 1hr other. No matter i put SYNC button on or off,I recieve no notifications,only when entering the app.
On my Hero with Gingerbread it worked flawlessly with even whole Sync turned off.....app checked the inbox as I set.
What could be the problem?
Possible solutions are settings in gmail app, Google account settings
in main settings, sync enabled on toggles, bad gapps download etc.
If all else fails d/l ROM and stable gapps again backup with adb and
reflash.
I use stock e-mail client,not a Gmail one...

Exchange autosync stopping

Hi!
I have 5.1 version Android and for some reason when going to mail app it says that autosync is off - even I've turned it on. This is really annoying because there is my corporate email what I have to read :crying:
Data limitation (mobile data) is off and there is a tick at automatic sync at Accounts & sync.
And even if Email is not "push" mode gmail app is syncing... Anybody could help me?

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