Develop Bugs

Mail versus GMail

I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.

I couldn't manage to get my Google Mail account to sign into the Mail app...

patp said:
I want to try using the Mail app instead of the GMail one, but is it actually possible to disable the GMail app without losing all the other functionality you get from logging into your Google account? - there seems to be a unified log in used by GMaps as well, for example. And when I try to remove the account in settings, it says I have to do a factory reset, this seems bonkers to me.
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Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
Regards,
Dave

Will the phone sync google mail contacts via imap on the mail app or do I need to stick to the gmail app for that?

foxmeister said:
Turn off sync for Gmail under Settings->Accounts & sync.
You might also want to switch of notifications in the Gmail app too.
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I think you must have a different version from mine. I have
Settings - Accounts& Sync
Background Data (tickbox)
AutoSync (tickbox)
Manage Accounts
Google
Stocks
Weather
If I tick Google I get a new screen:
Sync calendar
Sync contacts
Sync Google Mail
Sync Picassa Web Albums
(These all just trigger a sync)
At the bottom there are 2 buttons, Sync Now and Remove Account.
If I try remove account a box pops up warning that it will delete all the data, I say OK, then another box that says it can't do it, I have to factory reset because it is required by some applications.

I have been using the Google Mail app since I've had my phone, but today came across a problem - I could not copy & paste a tracking # from an email. I then quickly set up my gmail in the Mail app, & was able to perform this action very easily.
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?

thebosh said:
So my question is: has anyone used both apps extensively, & could they give me a quick "pro's & cons"?
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Here you go someone has already done that:
http://forum.xda-developers.com/showpost.php?p=6175293&postcount=43
The only thing that really annoys me is the fact that your Mail widget does not update the list of emails unless you open the Mail application.
Even if you already updated the email list in your GMail appl.
For example: I receive an email. I get a notification in the notification bar. I open it and it takes me to the Gmail appl (by default). I check my emails, read them, exit the application.
However, my HTCMail Widget (sitting on the desktop) does not show any updates. I have to open the HTCMail manually, sync (again!) and only then can I see the updated list.
Aaaargh!

I've been tempted to move to using the mail application over the gmail one as well.
I think ill setup the mail application with my other gmail account then compare the 2

I much prefer the gmail app. I think its quicker and easier to reply, and it syncs straight away unlike the mail app.
Only downside is the lack of widget, but with the number of apps I have on my homescreens, this isn't an issue.

I always feel it's worth mentioning k9mail at this point, if only because it supports IMAP IDLE.

[Q] Gmail/Email update issue

All of a sudden my Gmail and other email address accounts (gmail app and mail app) are not automatically receiving my emails. It only works if I manually refresh my inboxes. Anyone run into this or have solution? thanks

wethead4 said:
All of a sudden my Gmail and other email address accounts (gmail app and mail app) are not automatically receiving my emails. It only works if I manually refresh my inboxes. Anyone run into this or have solution? thanks
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Have you checked Menu|Settings|Accounts & Sync? Are they set to automatically sync? I remember on my Eris, when I'd flash a new ROM, there were times when the gmail sync mysteriously was not set to sync my gmail automatically. So now I always check

WhistlingDog said:
Have you checked Menu|Settings|Accounts & Sync? Are they set to automatically sync? I remember on my Eris, when I'd flash a new ROM, there were times when the gmail sync mysteriously was not set to sync my gmail automatically. So now I always check
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Click to collapse
THanks for the reply... Yes, everything is set to automatically sync. BTW, this is on a stock unrooted incredible 2

Have you tried clearing the cache in each of the apps? I know sometimes this will clear up these kind of problems. Also might try to restart/reboot your phone.

Hotmail contacts disappeared all of a sudden?!?

I sync to hotmail for all my personal contacts and all of a sudden this morning none of my hotmail contacts are showing in my phone. Nothing has changed since last night and when I look in the account settings it is set up to sync contacts. Also when I go online my contacts are still in hotmail. My hotmail account is set up as an exchange active sync account and up until today it worked fine with no issues.
When I go into the contacts app I don't have any contacts for that account and when I go into groups its not even listed there at all as an account. But like I said in the account settings it is listed as syncing contacts.
Has anyone ever seen anything like this and fixed it? Or have any idea what causes it? Is it just some server issue on the hotmail side that will clear itself up randomly like it glitched out randomly? I highly doubt it's related but my phone has been unable to connect to the at&t update servers for a while now and never got the ota update I've heard about. TIA for any help.
EDIT: so I tried deleting the account and re-adding it and now some contacts are showing but not all even though the account sync shows completed. And for a second the account was listed in the contact app groups and then I literally watched it disappear. I am completely at a loss here.

I'm experiencing the same problem and can’t find a solution.
Not only my hotmail contacts keep disappearing from my standard contacts-app, also my hotmail-emails and agenda items keep disappearing. A few minutes later my smartphone tells me I’ve got new emails, but it just downloaded them back to my smartphone. The same with the contacts and agenda-items.
I already did a hard reset with my smartphone, but it keeps deleting everything from hotmail.
When I disable the synch-options for that account, it doesn’t delete my mails, contacts and agenda, but then again I have to manually look for new emails.
EDIT: I just noticed, when de synch-option is disabled for contacts, my smartphone randomly deletes everything from hotmail including the contacts. Only the contacts stay deleted, while emails and agenda-items are downloaded again.
So it probably has to be an issue with Galaxy S3 or Anroid.
I've got: Model GT-I9300 with Android-version: 4.0.4 (Ice Cream Sandwich)
Just like "erikk" my Hotmail account is set up as an Microsoft Exchange ActiveSync account.

Duplicate Calendar Entries

I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks

I have the same issue ... I thought it was because I switched time zones but can't confirm that.

cybersailor said:
I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
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I had that problem once before on my old epic. If I remember correctly it was because I had 2 accounts synced to my phone, Google and Yahoo? Now I just sync everything to Google only. I was also getting duplicated in contacts.
Sent from my SPH-L710 using xda premium

I think it is a problem with the S3 calendar app or the exchange sync. I have synced the same accounts on other android phones and have not had any issues with duplicate calendar entries. I sync my work exchange account and a hotmail account. This gives me my work and personal calendars. I only sync contacts from my hotmail account. I do not want to use google since I already have everything setup on my other accounts.
I will try doing some reconfiguring of the accounts tonight. I will post an update if I find anything interesting.

Re-Duplicate Calendar/Contacts entries from Exchange Server
Last week my S3 started duplicating both calendar and contact entries. This only occurs on my Exchange work email. I can clear out my contact and calendar storage and then resynch and it will be fine for a few hours. Then i will get duplicate entries. I did not reset my storage after seeing the duplicates today and now a third set of the same entries are showing up. Very frustrating. I have uninstalled the apps I've loaded in the last week.
I was rooted and had not downloaded any upgrades when this started. Yesterday I went back to the stock rom thinking that was the problem. It is still happening after I reset to stock ROM and downloaded the available upgrades.
This is very frustrating and it is odd that this started recently. Maybe something changed with corporate exchange servers in the last couple of weeks that caused this conflict.
Looking forward to a resolution.

I have the same problem. Now I have 8 times every contact and calendar entry. When I delete the account is working for some hours and then start dublicating as well. I have 2 exchange accounts, my corporate that I sync everything and my hotmail that sync only email.

I now only have one exchange calendar syncing and I am still getting duplicates. I have tried to reproduce the duplication by restarting and re-syncing but neither one created duplicates manually. Next I am going to remove all of my accounts, delete all the calendar & contact storage then add back one account. I will run wiht only the one account for a day to see what happens

Solution (At least working for a day now)
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.

kevintadams said:
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
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I'm going to try this method and see if it works out. I too, had 2 Exchange ActiveSync email accounts associated with my stock email client (Corporate and Hotmail) But I'm going to try and set up the Hotmail account as a POP3 this time and see if that alleviates the multiple calendar entry catastrophe!

I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
Second test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup two account using exchange and synced mail, calendar and contacts using default email client
5. After the first day I started getting duplicates in the calendar and contacts.
Third test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup one account using exchange and synced mail and calendar using default email
5. Setup one account using exchange and synced mail, calendar and contacts using Enhanced Email
6. After the first day I started getting duplicates in the calendar and contacts.
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.

duplicate appointments and contacts
The duplicating calendar and contacts problem was driving me crazy as well. It just seemed to keep getting worse with more and more duplicates as time went by.
I could remove the duplicates by removing my Exchange account and then re-adding it back in, but the duplicates would show up again hours later.
I removed/added my exchange account a bunch of times, and each time the duplicates came back... except this last time.
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.

Martek said:
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
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I will try that and see what happens over a few days.

Workaround: Google Calendar sync option
I had the same issue on my Galaxy S2 Skyrocket. I removed my Exchange Server account -> Synced calendar -> Made sure the Exchange entries were gone from Calendar -> Install Google Calendar Sync in your PC that has the exchange server and do the 1-way sync option from Exchange to Google -> Resync Google Calendar on phone -> Add Exchange Server account on phone.
This is a roundabout method to remove duplicate entries but it works great for me and should do so for you as well. There is a one-time setup of Google Calendar sync on your PC and that's about it.

cybersailor said:
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
....
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
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Can you please point me to the difference in setting up via default email client vs setting it up using Enhanced Email?
My Father-in-law has his gmail account and a Microsoft Exchange ActiveSync account (for work) syncing on his GS3 and is getting duplicate events from the Microsoft Exchange ActiveSync account. I'm trying to help him remove those duplicate entries. Apparently his IT guy at work setup the ActiveSync account and he didn't know how to set it up, so I couldn't remove and add it back.
I'm just not sure how I should tell him to set it up differently this time. Note: I saw the item to remove the check mark for backing up items. Did that work for you as well?

Solution I found that works for my HTC Android
opened my Droid's Calendar,
then touched Menu button,
then "More",
then unchecked the box next to Calendar,
and checked only the calendar I want to sync and show (Exchange)
waited for everything to clear itself out.
done / fixed.

Why I don't have Exchange on my droid?! I have the same problem: duplicate calendar entries. I simply use S2 (Jelly bean) and my default gmail account and its calendar! nothing more. but there are many duplicates. I can't see exchange in my calendar list

GMAIL Sync Issue

Stock ROM, Gmail stopped syncing. No more email comes in unless I manually go and hit refresh in the Gmail app, or go to settings and force sync it. This just started happening. Have the phone for almost a month without any issues, then as of say an hour ago, it just stopped syncing emails. No error messages in the sync menu. Normally if there is an issue with sync, there is a red exclamation mark stating an issue, but there isn't any. It just shows that Gmail was last synced at the last time I manually synced it.
Any thoughts?

Upon further testing, I see that Gmail does have an active connection to the server. If I mark an email unread in Gmail, it immediately reflects on the Gmail client in the Note II. If I send a test email, my Gmail.com shows the new email, but the Note II Gmail app does not until I manually sync it. It's very weird.

Clear data. Should work.

also you might try opening up your settings in gmail, and go through those settings. There is an option there to have gmail sync on or off. I was going to suggest clear data in the gmail app, but that already been suggested.
I used to have this problem frequently on my last phone. I never found a permanent fix but did notice that somehow the settings in gmail would change by themselves and gmail sync on/off was one of them as well as the one where you can decide to let it notify you for every email or just once for the initial email.

Brava27 said:
Clear data. Should work.
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+1 -- usually fixes issues.