I sync to hotmail for all my personal contacts and all of a sudden this morning none of my hotmail contacts are showing in my phone. Nothing has changed since last night and when I look in the account settings it is set up to sync contacts. Also when I go online my contacts are still in hotmail. My hotmail account is set up as an exchange active sync account and up until today it worked fine with no issues.
When I go into the contacts app I don't have any contacts for that account and when I go into groups its not even listed there at all as an account. But like I said in the account settings it is listed as syncing contacts.
Has anyone ever seen anything like this and fixed it? Or have any idea what causes it? Is it just some server issue on the hotmail side that will clear itself up randomly like it glitched out randomly? I highly doubt it's related but my phone has been unable to connect to the at&t update servers for a while now and never got the ota update I've heard about. TIA for any help.
EDIT: so I tried deleting the account and re-adding it and now some contacts are showing but not all even though the account sync shows completed. And for a second the account was listed in the contact app groups and then I literally watched it disappear. I am completely at a loss here.
I'm experiencing the same problem and can’t find a solution.
Not only my hotmail contacts keep disappearing from my standard contacts-app, also my hotmail-emails and agenda items keep disappearing. A few minutes later my smartphone tells me I’ve got new emails, but it just downloaded them back to my smartphone. The same with the contacts and agenda-items.
I already did a hard reset with my smartphone, but it keeps deleting everything from hotmail.
When I disable the synch-options for that account, it doesn’t delete my mails, contacts and agenda, but then again I have to manually look for new emails.
EDIT: I just noticed, when de synch-option is disabled for contacts, my smartphone randomly deletes everything from hotmail including the contacts. Only the contacts stay deleted, while emails and agenda-items are downloaded again.
So it probably has to be an issue with Galaxy S3 or Anroid.
I've got: Model GT-I9300 with Android-version: 4.0.4 (Ice Cream Sandwich)
Just like "erikk" my Hotmail account is set up as an Microsoft Exchange ActiveSync account.
Related
I added a contact to my contact list on Thursday and it didn't show up until Friday. I made heavy changes yesterday (clearing out the useless ones) and it still has not shown up. So maybe it doesn't update every minute, I get that. What I don't get is how I have....
removed and replaced "Corporate" from the displayed lists on my contacts menu
removed and replaced "Corporate" from the Accounts and Sync > Sync Contacts option
turned off and on Auto-Sync on Accounts and Sync
....and the changes STILL haven't shown up! Do I really have to remove the account and replace it in order for changes to show up? How much of a "sync" is this if I make a change and nothing happens for days? When I turned off and on Auto-Sync, the grey sync icon appeared on the notification bar and ALL the accounts under Accounts and Sync showed they were currently syncing. I waited until the process was done, then went to my contacts list and saw no changes.
Any suggestions? How do you get changes to appear immediately or is that not how SYNC works with contacts in Exchange on this phone? My email syncs immediately, new mail and read mail will display almost simultaneously on both the phone and PC, so how come contacts won't do the same???
i did this the other night. went in and cleaned up my gmail contacts, because i had old versions of contacts that i have updated versions of in exchange. by the time i was done with editing my contacts, they were already synced with my phone...
Gmail sync is flaky sometimes. I have had many branded Android phones, and sometimes you find a change that just won't sync.
My final solution when i am really frustrated is to just delete the account from the phone, reboot and add it back.
I have not had any problems in a while though.
I have no idea if this application supports the Google Exchange Contact List (no idea what that is) but I've found MailDroid to be much much faster than either the stock mail app or the GMail app, and have lots of nice features.
I've had my phone with me for awhile now, and so far so good and I've been regularly syncing with Gmail.
A couple of days back, when I wanted to send an e-mail from my computer, the list of contact suggestions that would automatically pop out as you type your contact's name wouldn't come out.
I found this strange, so I checked my contact book (from inside gmail on the computer). To my horror, the contact(s) were gone!
I've also noticed weird folders in my gmail, most that begin with "[IMAP]/" followed by drafts, inbox, etc
I checked my android, under the people app, and the contact's phone number, along with their email was still listed in my phone.
I've been searching around, and I understand that some people are having this problem in reverse, whereby contacts are disappearing from their android. Not much help there, I suppose.
So my question is; is this an android sync problem, or is gmail getting iffy?
I've now taken a precaution and have exported a back up of my gmail contacts in csv. ... but.. you can never know when this will happen again.
Pardon me if I sound noob-ish. The android is my first smartphone
Edit: Today it happened again. I seem to be losing contacts everyday. Even now my gmail chat client on the left seems to be missing contacts.
the imap folders etc you can turn off in the gmail settings server side not mobile side
Thank you
Any idea about the missing contacts?
Ok, sorry for the double post (I started another thread, but pred text screwed up the title which (for some reason?!?!?) I can't edit?).
Anyway, if I add a new contact to my phone as a Google contact, it won't save, or rather, it initially appears to save, but then for some reason is removed from the contacts list.
I'm also unsure as to when the problem originated, but I have a feeling it's been happening for at least the lat 6 weeks, but unless it's a new contact which will be used frequently, it won't be spotted for a while, which is shy int's only recently I've noticed the issue.
so, any help would be great - this is a very infuriating bug.
Edit: I should add - I have upgraded to Froyo (Tmobile OTA - initial german!?!?! release for UK market).
Cheers!
Sent from my HTC Desire using XDA App
Go to people>menu>view and see if Google contacts are set to visible. maybe that's the issue
I actually have a similar problem i hope somebody can hel with; i have 2 google accounts, one work and one presonal and even though i can save contacts to both accounts, and both are set to sync contacts, i can only see the contacts of one of my accounts, the other just won't show. I have set the "view" settings in contacts to show eveything but still, the contacts from one of my accounts just won't show.....!
Is there any possibility there is some setting in my google account that is not allowing it to share the contacts with my phone??
Thanks in advance
I have found a solution that will probably work in the cases stated above: in your google account go to contacts, and move or copy the contact you want on your phone from "my contacts" to "starred in Android", that did the trick for me!!!
Best of luck!
But the problem for me isn't adding contacts via a website - it's inputting them into my phone, and them staying there in the first place.
I don't know if it's random contacts that aren't storing because I've no idea how long the problem has actually been prevalent.
In People/Menu/View - I have SIM ticked (0), Google (364) ticked, Show auto Gmail contacts not ticked, Myphonebook (0) ticked, Phone (4) ticked (I'm not sure why I have 4 phone contacts as I don't recall entering any in as phone contacts), and Twitter (0) not ticked.
I've now ticked "show auto Gmail contacts".
I've just remembered something - I changed over from Googlemail to Gmail as my email address - could this be affecting things? Gmail addresses were only made available (allegedly) to UK users recently.
So, any thoughts on this people?
Cheers!
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
I've been on quite a comprehensive "google" and from what I've found, it sounds as though this problem has arisen from the Froyo update.
I have tried various things to fix it - dumping caches - exporting contacts to csv - clearing all contacts - syncing to clear - and then reimporting contacts into gmail, and the syncing again.
Again, this hasn't solved the problem...
Still at a loss.
subharmonic said:
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
Click to expand...
Click to collapse
I had mine changed from googlemail to gmail and it stayed as .com
Heard somewhere you can change it to .co.uk be that's not the default change.
Sent from my HTC Desire
Solved the problem, but it took a factory reset to do it.
That being said, Froyo now seems a good deal quicker.
After reset, I had over 100 meg phone storage left (can't remember the exact number).
Any ideas what should be the phone storage on a just "cleaned" phone?
I've still got the dodgy german apps that I can't use on the phone, and these can't be installed from the phone.
What's the best idea?
I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
I have the same issue ... I thought it was because I switched time zones but can't confirm that.
cybersailor said:
I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
Click to expand...
Click to collapse
I had that problem once before on my old epic. If I remember correctly it was because I had 2 accounts synced to my phone, Google and Yahoo? Now I just sync everything to Google only. I was also getting duplicated in contacts.
Sent from my SPH-L710 using xda premium
I think it is a problem with the S3 calendar app or the exchange sync. I have synced the same accounts on other android phones and have not had any issues with duplicate calendar entries. I sync my work exchange account and a hotmail account. This gives me my work and personal calendars. I only sync contacts from my hotmail account. I do not want to use google since I already have everything setup on my other accounts.
I will try doing some reconfiguring of the accounts tonight. I will post an update if I find anything interesting.
Re-Duplicate Calendar/Contacts entries from Exchange Server
Last week my S3 started duplicating both calendar and contact entries. This only occurs on my Exchange work email. I can clear out my contact and calendar storage and then resynch and it will be fine for a few hours. Then i will get duplicate entries. I did not reset my storage after seeing the duplicates today and now a third set of the same entries are showing up. Very frustrating. I have uninstalled the apps I've loaded in the last week.
I was rooted and had not downloaded any upgrades when this started. Yesterday I went back to the stock rom thinking that was the problem. It is still happening after I reset to stock ROM and downloaded the available upgrades.
This is very frustrating and it is odd that this started recently. Maybe something changed with corporate exchange servers in the last couple of weeks that caused this conflict.
Looking forward to a resolution.
I have the same problem. Now I have 8 times every contact and calendar entry. When I delete the account is working for some hours and then start dublicating as well. I have 2 exchange accounts, my corporate that I sync everything and my hotmail that sync only email.
I now only have one exchange calendar syncing and I am still getting duplicates. I have tried to reproduce the duplication by restarting and re-syncing but neither one created duplicates manually. Next I am going to remove all of my accounts, delete all the calendar & contact storage then add back one account. I will run wiht only the one account for a day to see what happens
Solution (At least working for a day now)
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
kevintadams said:
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
Click to expand...
Click to collapse
I'm going to try this method and see if it works out. I too, had 2 Exchange ActiveSync email accounts associated with my stock email client (Corporate and Hotmail) But I'm going to try and set up the Hotmail account as a POP3 this time and see if that alleviates the multiple calendar entry catastrophe!
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
Second test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup two account using exchange and synced mail, calendar and contacts using default email client
5. After the first day I started getting duplicates in the calendar and contacts.
Third test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup one account using exchange and synced mail and calendar using default email
5. Setup one account using exchange and synced mail, calendar and contacts using Enhanced Email
6. After the first day I started getting duplicates in the calendar and contacts.
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
duplicate appointments and contacts
The duplicating calendar and contacts problem was driving me crazy as well. It just seemed to keep getting worse with more and more duplicates as time went by.
I could remove the duplicates by removing my Exchange account and then re-adding it back in, but the duplicates would show up again hours later.
I removed/added my exchange account a bunch of times, and each time the duplicates came back... except this last time.
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Martek said:
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Click to expand...
Click to collapse
I will try that and see what happens over a few days.
Workaround: Google Calendar sync option
I had the same issue on my Galaxy S2 Skyrocket. I removed my Exchange Server account -> Synced calendar -> Made sure the Exchange entries were gone from Calendar -> Install Google Calendar Sync in your PC that has the exchange server and do the 1-way sync option from Exchange to Google -> Resync Google Calendar on phone -> Add Exchange Server account on phone.
This is a roundabout method to remove duplicate entries but it works great for me and should do so for you as well. There is a one-time setup of Google Calendar sync on your PC and that's about it.
cybersailor said:
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
....
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
Click to expand...
Click to collapse
Can you please point me to the difference in setting up via default email client vs setting it up using Enhanced Email?
My Father-in-law has his gmail account and a Microsoft Exchange ActiveSync account (for work) syncing on his GS3 and is getting duplicate events from the Microsoft Exchange ActiveSync account. I'm trying to help him remove those duplicate entries. Apparently his IT guy at work setup the ActiveSync account and he didn't know how to set it up, so I couldn't remove and add it back.
I'm just not sure how I should tell him to set it up differently this time. Note: I saw the item to remove the check mark for backing up items. Did that work for you as well?
Solution I found that works for my HTC Android
opened my Droid's Calendar,
then touched Menu button,
then "More",
then unchecked the box next to Calendar,
and checked only the calendar I want to sync and show (Exchange)
waited for everything to clear itself out.
done / fixed.
Why I don't have Exchange on my droid?! I have the same problem: duplicate calendar entries. I simply use S2 (Jelly bean) and my default gmail account and its calendar! nothing more. but there are many duplicates. I can't see exchange in my calendar list
Hi all,
I encountered a rather specific issue, and i cannot resolve it.
I had to send my HTC 10 to service, and as a replacement i had iPhone 6.
I synced my google account on it, and normally used gmail and all contacts synced properly.
Now i returned to HTC 10 and i cannot sync back all contacts the the phone.
I am checking on web, on my gmail account, all contacts are still there, but on HTC 10, both People and google Contacts application for some reason cannot show all contact.
I tried reinstalling, resyncing, deleting app cache and data, restarting phone multiple times...
I tried also so isolate, if those contacts maybe have some fields that cause an issue on sync, so those contacts cannot be pulled on the phone, but 3 weeks ago i had them all normally on the phone....
The contacts that dont want to sync, haven't been newly created on iPhone, all those i had on my gmail account for ages now...
Any idea where to go on from here, who to contact?
Thank you, BR
I solved this problem by deactivating power saver. After a few minutes, Contacts started to sync with my Google account.