I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
I have the same issue ... I thought it was because I switched time zones but can't confirm that.
cybersailor said:
I am getting duplicate entries in the calendar from my exchange accounts. Is this a known problem and is there a fix?
I have tried deleting the calendar storage and removing then re adding the accounts.
thanks
Click to expand...
Click to collapse
I had that problem once before on my old epic. If I remember correctly it was because I had 2 accounts synced to my phone, Google and Yahoo? Now I just sync everything to Google only. I was also getting duplicated in contacts.
Sent from my SPH-L710 using xda premium
I think it is a problem with the S3 calendar app or the exchange sync. I have synced the same accounts on other android phones and have not had any issues with duplicate calendar entries. I sync my work exchange account and a hotmail account. This gives me my work and personal calendars. I only sync contacts from my hotmail account. I do not want to use google since I already have everything setup on my other accounts.
I will try doing some reconfiguring of the accounts tonight. I will post an update if I find anything interesting.
Re-Duplicate Calendar/Contacts entries from Exchange Server
Last week my S3 started duplicating both calendar and contact entries. This only occurs on my Exchange work email. I can clear out my contact and calendar storage and then resynch and it will be fine for a few hours. Then i will get duplicate entries. I did not reset my storage after seeing the duplicates today and now a third set of the same entries are showing up. Very frustrating. I have uninstalled the apps I've loaded in the last week.
I was rooted and had not downloaded any upgrades when this started. Yesterday I went back to the stock rom thinking that was the problem. It is still happening after I reset to stock ROM and downloaded the available upgrades.
This is very frustrating and it is odd that this started recently. Maybe something changed with corporate exchange servers in the last couple of weeks that caused this conflict.
Looking forward to a resolution.
I have the same problem. Now I have 8 times every contact and calendar entry. When I delete the account is working for some hours and then start dublicating as well. I have 2 exchange accounts, my corporate that I sync everything and my hotmail that sync only email.
I now only have one exchange calendar syncing and I am still getting duplicates. I have tried to reproduce the duplication by restarting and re-syncing but neither one created duplicates manually. Next I am going to remove all of my accounts, delete all the calendar & contact storage then add back one account. I will run wiht only the one account for a day to see what happens
Solution (At least working for a day now)
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
kevintadams said:
I was getting duplicates every few hours and now I am 1 full day without. Here is what I did:
1. I deleted all of my Exchange ActiveSync type accounts. I had three mail accounts using the exchange option : Corporate, Gmail and Hotmail
2. Went to Task Manager and View All processes and Find the Calendar and Contact storage apps and cleared the data.
3. Setup my Corporate account using Exchange ActiveSync
4. Setup synch for Gmail using the Google Account
5. Setup Hotmail with the Hotmail app.
(Dont like Gmail and Hotmail separated, because I enjoyed having all emails in a combined view)
Doesnt seem to make sense, why this has started happening in the last couple of weeks, because I had this setup since I setup the phone the end of June.
Click to expand...
Click to collapse
I'm going to try this method and see if it works out. I too, had 2 Exchange ActiveSync email accounts associated with my stock email client (Corporate and Hotmail) But I'm going to try and set up the Hotmail account as a POP3 this time and see if that alleviates the multiple calendar entry catastrophe!
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
Second test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup two account using exchange and synced mail, calendar and contacts using default email client
5. After the first day I started getting duplicates in the calendar and contacts.
Third test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup one account using exchange and synced mail and calendar using default email
5. Setup one account using exchange and synced mail, calendar and contacts using Enhanced Email
6. After the first day I started getting duplicates in the calendar and contacts.
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
duplicate appointments and contacts
The duplicating calendar and contacts problem was driving me crazy as well. It just seemed to keep getting worse with more and more duplicates as time went by.
I could remove the duplicates by removing my Exchange account and then re-adding it back in, but the duplicates would show up again hours later.
I removed/added my exchange account a bunch of times, and each time the duplicates came back... except this last time.
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Martek said:
The only thing I did different this last time (that I know of) was goto: Settings, then Backup and Reset, and uncheck "Back up my data". Then I removed/added Exchange.
Since doing this, I have had no more duplicating appointments or contacts. It has been several days, maybe a week now.
Click to expand...
Click to collapse
I will try that and see what happens over a few days.
Workaround: Google Calendar sync option
I had the same issue on my Galaxy S2 Skyrocket. I removed my Exchange Server account -> Synced calendar -> Made sure the Exchange entries were gone from Calendar -> Install Google Calendar Sync in your PC that has the exchange server and do the 1-way sync option from Exchange to Google -> Resync Google Calendar on phone -> Add Exchange Server account on phone.
This is a roundabout method to remove duplicate entries but it works great for me and should do so for you as well. There is a one-time setup of Google Calendar sync on your PC and that's about it.
cybersailor said:
I made some progress in my testing. Here is what I did.
First test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Only setup one account using exchange and synced mail, calendar and contacts using default email client
5. No duplicates after 3 days.
....
Fourth Test
1. Removed all accounts using the default email client.
2. Cleared all data for calendar and contacts
3. Restarted phone
4. Setup up my Office Exchange (Sync mail & calendar), Hotmail (Sync mail, contacts, & calendar), and Live (Sync mail) accounts. All accounts are setup as exchange accounts using Enhanced Email.
5. Now after two days there are no duplicates in either the calendar or contacts.
I dont if Enhanced Email syncs differently than the default email client. I believe that there is a problem with the default email syncing process. I never had this problem with my Gingerbread phones.
Click to expand...
Click to collapse
Can you please point me to the difference in setting up via default email client vs setting it up using Enhanced Email?
My Father-in-law has his gmail account and a Microsoft Exchange ActiveSync account (for work) syncing on his GS3 and is getting duplicate events from the Microsoft Exchange ActiveSync account. I'm trying to help him remove those duplicate entries. Apparently his IT guy at work setup the ActiveSync account and he didn't know how to set it up, so I couldn't remove and add it back.
I'm just not sure how I should tell him to set it up differently this time. Note: I saw the item to remove the check mark for backing up items. Did that work for you as well?
Solution I found that works for my HTC Android
opened my Droid's Calendar,
then touched Menu button,
then "More",
then unchecked the box next to Calendar,
and checked only the calendar I want to sync and show (Exchange)
waited for everything to clear itself out.
done / fixed.
Why I don't have Exchange on my droid?! I have the same problem: duplicate calendar entries. I simply use S2 (Jelly bean) and my default gmail account and its calendar! nothing more. but there are many duplicates. I can't see exchange in my calendar list
Related
I'm getting mighty confused by these multiple calendars that have appeared on my device and getting them to sync with my Google calendar.
Here's my set up. I have all contacts and calendars on my Google account before I started. I set up my Desire to sync with them using Google account.
All seemed fine but I found the Gmail app on Desire pretty limiting so I set up an Exchange activesync account linked to my gmail account for my mail (always worked well on my HD) and set it to sync calendar and contacts too. I then disabled all the syncing through the google account to avoid complications.
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Coming from WM, I'm used to having one calendar that is in sync between Outlook on PC, Google calendar and mobile device.
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
What's going on here? Which is which? So far HTC Sync connects but will not swap any contacts or calendar items with device and vice versa. Nor do appointments I add to the device show up on Google Calendar.
I suspect that this is because these different profiles seem to be associated with one platform - outlook / google / desire - or another.
Can anyone shed any light?
Many thanks, M1.
For anyone else trying to work this out there is a useful (bit old) thread here:
http://www.google.com/support/forum/p/Google Mobile/thread?tid=6d1605a796be89fd&hl=en
It seems you need to be careful which calendar you add entries too if you want them to sync with cloud mail - I unticked the box next to My Calendar so now entries I add on the Desire default to the google account calendar and sync as expected.
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Mark One said:
Unfortunately the exchange account doesn't seem to be configured for push and has no option to change this but that's not why I'm here.
Click to expand...
Click to collapse
Push can be enabled under the Exchange ActiveSync Settings. It defaults to every 10 minutes, there's a Push Mail option.
Mark One said:
When I co to calendars on my Desire now I have no less than 4:
My Calendar
xxx @ gmail.com
Exchange
PC Sync
Click to expand...
Click to collapse
Untick them all except Exchange and you'll just see Calendar entries updated by Exchange. I don't have an Exchange option incidentally, so just untick them all and it still shows.
xx @gmail.com is using the Google Sync interface but you said you dislike the Gmail App. PC Sync is for using HTC Sync via Outlook. This is really for non-Google Calendars/people locked into using Outlook. As you're using Google, you're better off updating direct from Google.
You can in theory use Exchange ActiveSync for E-Mail and Google for Calendar/Contacts or visa versa but obviously it makes more sense to use one method or the other. As Gmail supports Exchange ActiveSync, there is basically crossover between using Exchange ActiveSync (and the HTC Mail App) or Google Sync (and the Gmail App).
Mark One said:
Now have to get to grips with the PC Sync calendar and work out why none of my events and contacts are syncing with out look. Sigh - it's just another learning curve i guess ...
Click to expand...
Click to collapse
I presume, so you have them in Outlook too? Don't bother.
I use GSyncit to update Outlook. This talks directly to Google and gets Contacts/Calendar. It's well worth the $10-15. For me it goes:
* Outlook to Google via GSyncit: Both ways
* Google to HTC Desire via Exchange ActiveSync (or Google Sync if I prefer): Again both ways
I'm using Gmail Exchange ActiveSync and the HTC Mail App, because:
1. The Gmail App seems to be either Push Mail (Constant) or Manual (Menu --> Refresh), whereas I'd prefer it to check for me once an hour.
2. I dislike the Gmail interface
But when I click "Refresh", mail I've deleted via IMAP in Outlook or the Webmail doesn't disappear. It does download new mail though. This link:
http://email.about.com/od/iphonemailtips/qt/Set_Up_Push_Gmail_in_iPhone_Mail.htm
Refers to using Gmail Exchange ActiveSync on the iPhone, says:
"* To delete a message, move it to the [Gmail]/Trash folder.
* To archive a message, delete it from the Inbox or move it to [Gmail]/All Mail."
I don't mind if pressing DELETE Archives or Deletes the message but surely this isn't correct? Both the Gmail App and IMAP delete mail when you click "Refresh" (that have been deleted elsewhere). I shouldn't have to "Manually" delete mail, I've already deleted elsewhere.
Surely this does too?
Thanks
It's suddenly starting working. I must say Sync using Exchange ActiveSync is very hit and miss!
Last night I was finding it was trying to Sync (the white sync circle) for 5-10 minutes+, despite using Wireless and it only having to update 1-2 e-mail differences. I gave up in the end .
It's now not downloading mail in folders other than the Inbox!
I've had to move mail out, refresh, move it back in and then refresh again, it then downloads the mail but this is tricky to do for Sent Items. If it's still playing up tomorrow, I think I'll switch to IMAP. What a mess:
1. Google Sync: Has no ability to say how often it downloads mail. You either have to accept "Push Mail" (and the extra battery it needs) or Manually click Refresh
2. Gmail Exchange ActiveSync: Is proving very unreliable
Annoyingly IMAP doesn't offer Contacts/Calendar Sync, so I'll still have use one of the above methods for these two. Probably Google Sync, as Exchange ActiveSync will create a redundant Mailbox. Hopefully only Real-time Syncing Calendar/Contacts won't have too much draw on battery. I'm pretty sure it's the Mail part that does this.
Now it won't download anything in my Sent Items and instead just re-downloads the same e-mail, that isn't even in Sent Items any more!
IMO Gmail's (Beta) Exchange ActiveSync is well and truly broken! I'm off to re-configure (for the more basic but reliable) IMAP.
IMAP for me too, works well without any issues
IMAP is so much more reliable than Exchange ActiveSync. It's annoying it doesn't sync Calendar/Contacts too though.
I'm using Google Sync for those two, hopefully battery won't be hammered too much. I'm pretty sure it's E-Mail (not Calendar/Contacts) that does this, when Push is enabled.
I have recently begun using K-9 for managing my e-mails in four accounts: three Gmail accounts and one exchange account. I have noticed invariably that the e-mails do not get retrieved in K-9 after a reboot of my phone. I have to manually "check mail" in K-9 after a reboot, and then onward, K-9 retrieves e-mails from the Gmail accounts - e-mails are not pulled from the exchange account even after this.
To pull e-mails in the exchange account, I had to click on "Load more messages," which triggered a sync with the exchange server, and THEN, I received e-mails in that account. I missed e-mails from three days on my phone (I am on a vacation). I have all the settings in place for syncing all the accounts. Could someone suggest a solution to this issue?
I wanted to mention that I had changed the setting for the exchange account to poll the folders every hour, instead of every minute. Is there no one who has come across the issue mentioned in my previous post?
I sync to hotmail for all my personal contacts and all of a sudden this morning none of my hotmail contacts are showing in my phone. Nothing has changed since last night and when I look in the account settings it is set up to sync contacts. Also when I go online my contacts are still in hotmail. My hotmail account is set up as an exchange active sync account and up until today it worked fine with no issues.
When I go into the contacts app I don't have any contacts for that account and when I go into groups its not even listed there at all as an account. But like I said in the account settings it is listed as syncing contacts.
Has anyone ever seen anything like this and fixed it? Or have any idea what causes it? Is it just some server issue on the hotmail side that will clear itself up randomly like it glitched out randomly? I highly doubt it's related but my phone has been unable to connect to the at&t update servers for a while now and never got the ota update I've heard about. TIA for any help.
EDIT: so I tried deleting the account and re-adding it and now some contacts are showing but not all even though the account sync shows completed. And for a second the account was listed in the contact app groups and then I literally watched it disappear. I am completely at a loss here.
I'm experiencing the same problem and can’t find a solution.
Not only my hotmail contacts keep disappearing from my standard contacts-app, also my hotmail-emails and agenda items keep disappearing. A few minutes later my smartphone tells me I’ve got new emails, but it just downloaded them back to my smartphone. The same with the contacts and agenda-items.
I already did a hard reset with my smartphone, but it keeps deleting everything from hotmail.
When I disable the synch-options for that account, it doesn’t delete my mails, contacts and agenda, but then again I have to manually look for new emails.
EDIT: I just noticed, when de synch-option is disabled for contacts, my smartphone randomly deletes everything from hotmail including the contacts. Only the contacts stay deleted, while emails and agenda-items are downloaded again.
So it probably has to be an issue with Galaxy S3 or Anroid.
I've got: Model GT-I9300 with Android-version: 4.0.4 (Ice Cream Sandwich)
Just like "erikk" my Hotmail account is set up as an Microsoft Exchange ActiveSync account.
Is anybody having duplicate calender events with LH1 or LH9? I have 2 exchange accounts (one through my work, one personal through Microsoft Exchange online). The work account shows every calender event twice whereas the personal one works just fine. Once I delete the account and re-enter details to sync, there is only one copy for a while but eventually I get the duplicates. Both LH1 and LH9 firmware have the same problem...
Any suggestions?
I've had similar problems for some time. It happens for me with my work MS Exchange server and my hotmail account. I also will occasionally have duplicate contacts which I sync through my hotmail account.
I've found that if you clear your data in your 'calendar storage' app, it will resolve the calendar duplicates. Though it's only a temporary fix because they inevitably return.
I wish there was a better more complete solution because its quite frustrating.
Is thus happening on latest ota. There are some exchange fixes. In last release I had same problem I removed hotmail and only using one exchange account.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Ok, here is a fix for this. The best way it to delete the account. Follow these steps.
1. Disable all accounts from Syncing, Delete the Exchange account
2. Go into Applications and delete the cache, data and Force Close for Contact, Contact Data, Calendar, Calendar Data.
3. Power off the phone
4. Power on and add the account back and enable all accounts for syncing.
I did what you recommended but this is very cumbersome. And the duplicate records eventually do come back. We just need to permanent fix rather then temporary fixes.
Does anybody know whether the aosp Google mail/calendar program has the same problem (eg on cm 10)?