Dropped calls every 10 seconds - EVO 4G Q&A, Help & Troubleshooting

Hello XDA'ers,
My girlfriends phone calls have been dropping on her all day, when she answers the phone, the call drops within 10 seconds. I tried helping her as much as I can over the phone since I am at work but still no help. She has stock root with Clockworkmod which was done about a month ago. She also told me that by accident she did an OTA update about last week then cancelled it half way because she remembered I told her not to do so. Thats where I think the problem COULD be at.
I already told her to update her PRL and Profile but no luck. I think I will reflash it when I get home or maybe flash a Rom for her, probably Sprint Lover Rom just to keep it standard. Any suggestions? Thanks in advanced

So I here at the house and my phone is doing the same now. Im figuring its a reception problem on Sprints behalf. DAMNN!

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EVO 4G Can't make or receive calls

I've had my handset for a year and 7 days now. Rooted the day I got it, flashed a new rom the second and have been trying new roms almost every 2 months since.
I noticed starting about 4 days ago if someone calls it will ring 2 times then quit. Didn't think much of this because I get a lot of junk calls so I just ignored it. Last night someone called that I wanted to talk to, answered it and the phone hung up. "Call was lost." I tried calling them back, along with 10 other numbers and it'll connect and ring but after 8 to 10 seconds "Call was lost." I have PERFECT signal strength and ALL other features of the phone work including text and internet.
Rebooted, restored to a previous rom, Restored to factory backup. Nothing has fixed it. Attempted to update the PRL, wouldn't. Updated the baseband to current, doesn't make a difference. I have been considering getting a new phone, but the problem is I can't afford to pump out $300 for a new handset without being able to sell mine on craigslist. Can't sell a phone that doesn't work, you know, as a PHONE...
Help???
Current:
PRL: 60677
Baseband: 2.15.00.0808
Rom: Evervolv-Acies-1.1.0b3-Wimacs
System Version 2.3.4
Flash to the latest stock sprint rom, and call sprint. They will probably re-activate your phone, and it should work fine.

[Q] Help! Is it Sprint or my Epic?

I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
Bring it into a tech Sprint store and tell them your problems.
They really messed up GPS on ei22
Sent from my SPH-D700 using Tapatalk
nikon120 said:
Bring it into a tech Sprint store and tell them your problems.
Click to expand...
Click to collapse
Sprint ran "all the tests they can run" on the phone and they said everything works perfectly.
Do you have a long time with it 'cause if not, there's something called "Customer Satisfaction" =/...
Another thing you can do is to call Sprint Customer Support & tell them all your prob's again, if you are paying your warranty monthly fee they can send you another (or at least a refurbished) Epic 4g.
Hope this helps! =)
Sent from my SPH-D700 using XDA App
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
I found the best way to get GPS to work with EI22 modem is to run a different ROM not the stock gingerbread. Im currently running marcusant's 5.5 rom and loving it having no issues with GPS.
http://forum.xda-developers.com/showthread.php?t=1340055
3ndless said:
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I haven't done anything yet. I am tired of going to a sprint store, only to be told the phone is fine. My wife's Replenish and my daughter's Rumor Touch are having similar issues with text messages not sending/receiving and not being notified about missed calls or VM. Sprint says all of our phones are fine. I am the only one in our family that uses GPS and even when they show signal bars, my phone has less or none.
I've rooted the phone in the past but never installed a custom ROM. I installed a leaked version of Froyo, had issues with it, then I factory rest my phone 7 times over a couple of months. I did a factory wipe 3 times before downloading the GB update and installing it from my SD card, I didn't wait for the OTA. Do you think a custom ROM would fix my issues? Kind of waiting for CM7.

Anybody having roaming problems?

I just rooted my phone about 3 weeks ago and finally got CWM last night, but ever since I rooted my phone I get the beeping about twice a day Im roaming. I will be sitting here with perfect signal then all of sudden starts beeping that Im now roaming. I know the rooting has nothing to do with that its just a complete coindence since that time. I got the phone the day it came out and I have never had to get it replaced or even looked at I have never had the LOS, or any of those problems. Just wondering if anybody else is having roaming troubles? I have no custom rom or nothing just using ADW EX Im just rooted and now with CWM so hopefully I wouldnt have to unroot to take it in to get looked at for this.

[Q] Drops calls, loses reception, works only after reboots

Hello guys. I have some major issues with my S3. In general it has very weak reception compared to my S1. I've had two providers KPN HI and Tele 2, the latter uses t-mobile's network. With both providers and several different sim cards I encounter the same problems. Not only is reception in general weaker than my S1, it also drops calls very frequently. Mind you, I live in central Amsterdam, where I've never had reception problems with any provider at all. Sometimes when signal drops it comes back after 10 to 20 seconds. Sometimes it's completely gone and I have to reboot the phone to get service again. On average, I have to reboot the phone 6 to 8 times a day. The phone is on stock rom, latest firmware.
My s3 has been to samsung repair two times. The first time they checked for software issues. After a week they told me they couldn't find anything wrong, but they updated to the latest firmware. The problems were still there. They then took my phone for 3 weeks. When I got it back they couldn't say if they found the problem, but the phone went through general inspection (?) so it should be fine. Wrong. Literally one hour after having back my phone I tried calling someone. I was standing outside, had 4 bars of reception, but got dropped out of the conversation after 3 seconds. The no service symbol was showing. I rebooted and tried to call again. This time it worked. After an hour I checked my phone and surely, the no service symbol was showing again.
I'm getting very tired of this. I have a 550 euro phone that doesn't make me do phone calls 2 out of 3 times. People calling me have complained that they get voicemail instantly. I called Samsung and they told me they couldn't do anything but take the phone in for repair again. The shop where I purchased the phone says the same thing. I have no choice but to send it to repair, which means that I will lose my phone for at least 3 weeks again.
If someone can offer me advice, please, I would appreciate it very much. I wish I didn't gave away my s1...
Edit: Should've posted this in the general s3 sub.
Ask them for expedited repair and shipping, Samsung does a pretty good job and helping out when you're nice and friendly with them.
Let them know the situation, tell them you don't want to cause any problems, but that this is the third time you've sent the phone, if they can kindly either do a more thorough review of the phone and figure out what's wrong with it and fix it or give you a different new/refurbished phone. Or something.

[Q] No Service.. anywhere.

So my wifes phone no longer likes to be bothered with phone calls or text messages. Her phone has been running flawlessly since we got it and about a month ago she dropped it and cracked the screen. It was too the point where the touch screen wouldn't respond to anything and we had to have it fixed. She took it to one of those places in the mall and they said they could have it back to us in a week or so. Once she got it back, she has had constant issues with not being able to connect to the Sprint Network (only for phone calls, data and wifi still work fine). She often roams but still with very little signal strength. She tried a factory reset, as per the Sprint Customer Service suggestion, and it did nothing. She had remained Unrooted up until this point and I finally convinced her to come to the dark side. I did the root, installed TWRP, and flashed her with Optimus DE. I got no change. I reflashed her Radio. Still nothing. I am at Wits end on this one and ask for some guidance. It would be much appreciated
(ps. She doesn't have insurance on her phone.)
iam87x said:
So my wifes phone no longer likes to be bothered with phone calls or text messages. Her phone has been running flawlessly since we got it and about a month ago she dropped it and cracked the screen. It was too the point where the touch screen wouldn't respond to anything and we had to have it fixed. She took it to one of those places in the mall and they said they could have it back to us in a week or so. Once she got it back, she has had constant issues with not being able to connect to the Sprint Network (only for phone calls, data and wifi still work fine). She often roams but still with very little signal strength. She tried a factory reset, as per the Sprint Customer Service suggestion, and it did nothing. She had remained Unrooted up until this point and I finally convinced her to come to the dark side. I did the root, installed TWRP, and flashed her with Optimus DE. I got no change. I reflashed her Radio. Still nothing. I am at Wits end on this one and ask for some guidance. It would be much appreciated
(ps. She doesn't have insurance on her phone.)
Click to expand...
Click to collapse
It sounds like the antenna may not have been reconnected upon completion of the screen replacement. At this point though I would attempt a PRL and profile update for the phone. If that still doesn't work I would take it back to the repair shop and request they check the antenna since it was working before the repair.
This ^^^^ And also, Optimus DE can have weaker signal. Try a Stock ish ROM. You can also try going to Settings>About>More>Mobile Networks and check CDMA. It can help too.
Sent from my LG-LS970 using XDA Premium 4 mobile app
Thanks for the suggestions, I will let her know about the antenna issue, that sounds like it possibly could be the case. I tried Stocktimus as well as Optimus DE, I just forgot to mention it. I chose the most basic (closest to Stock option) it had.
Also, I tried the PRL and Profile update and it had no change in signal.
Thanks for the replies.

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