[Q] Help! Is it Sprint or my Epic? - Epic 4G Q&A, Help & Troubleshooting

I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.

Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
Bring it into a tech Sprint store and tell them your problems.

They really messed up GPS on ei22
Sent from my SPH-D700 using Tapatalk

nikon120 said:
Bring it into a tech Sprint store and tell them your problems.
Click to expand...
Click to collapse
Sprint ran "all the tests they can run" on the phone and they said everything works perfectly.

Do you have a long time with it 'cause if not, there's something called "Customer Satisfaction" =/...
Another thing you can do is to call Sprint Customer Support & tell them all your prob's again, if you are paying your warranty monthly fee they can send you another (or at least a refurbished) Epic 4g.
Hope this helps! =)
Sent from my SPH-D700 using XDA App

Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App

Epicnole said:
I was stock with CWM (installed some leaked builds) but did 5 factory resets and installed stock GB.
I have read a lot regarding the updates Sprint is making to their network, GPS fixes, and Sprint bloat. I thought most, if not all, of the issues were fixed in GB but I am still having major problems. Last Friday I drove from Tampa to Orlando and back. I was on the interstate the whole time. After 20 min. Telnav lost the GPS signal. I waited 30 min, gave up and shut it off. On the way home, after about 20 min, Google Nav did the same thing but regained it after 30 min. Also, my phone often shows zero bars but will jump to one or two bars after I push send for a text or try to make a call. Even in the Sprint store I had zero bars. They tested the phone and said all is well.
So is it my phone, Sprint, or just an Epic issue? One last thing, the NASCAR app froze my phone for over 25 min. last night. Finally was able to Force stop the app.
Click to expand...
Click to collapse
I found the best way to get GPS to work with EI22 modem is to run a different ROM not the stock gingerbread. Im currently running marcusant's 5.5 rom and loving it having no issues with GPS.
http://forum.xda-developers.com/showthread.php?t=1340055

3ndless said:
Hey, what did you do about your situation?
Could we help anyhow? =/
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I haven't done anything yet. I am tired of going to a sprint store, only to be told the phone is fine. My wife's Replenish and my daughter's Rumor Touch are having similar issues with text messages not sending/receiving and not being notified about missed calls or VM. Sprint says all of our phones are fine. I am the only one in our family that uses GPS and even when they show signal bars, my phone has less or none.
I've rooted the phone in the past but never installed a custom ROM. I installed a leaked version of Froyo, had issues with it, then I factory rest my phone 7 times over a couple of months. I did a factory wipe 3 times before downloading the GB update and installing it from my SD card, I didn't wait for the OTA. Do you think a custom ROM would fix my issues? Kind of waiting for CM7.

Related

3G Disappears

So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
But I don't want it to. Reception in this area in general does suck, but even the places I ALWAYS get 3g aren't working.....
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
todd3835 said:
So I called and spoke to verizon. I have to bring my phone into the store, so they can inspect the damage to it, to see if I qualify for a replacement. If I don't, then I either have to buy a "certified replacement" or suffer with no 3g. They apparently think this is an exceptable situation. I'll be going to get the boost phone with unlimited calls/texts/web before I pay verizon 135 dollars a month to not even get unlimited. The Android phone isn't as good, but **** verizon, no way I'm buying a new phone because this one crapped out.
Click to expand...
Click to collapse
Can always find a used one online if it comes to that; DINC's aren't too expensive anymore.
When you say you tried going back to stock, do you mean the RUU? I'm pretty sure doing that brings you back to the stock radio, but I would double check that, and also make sure you don't have any apps that might mess with your data connection.
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I had this exact problem last year. I ended up having to RUU and return it for a replacement because I was within the 1 year free replacement period. I returned it with S-OFF and got a new one that I've been using ever since.
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
dyetheskin said:
wish I knew how to purposely do that since my 3g reception sucks yet yours is doing it on it's own
Click to expand...
Click to collapse
If you go to CM7 you can actually switch to just 3g I'm pretty sure. I know there's an add-on for JuiceDefender that does something about 2g/3g for aosp roms.....
Sent from my Synergy Rom using XDA App
todd3835 said:
So my Inc has been acting up lately, I've got 3G when I turn the screen on, but as soon as something tries to use the internet (sync, browser, anything at all), my mobile network instantly drops, and when it reconnects, it goes and reconnects as 1X. I've tried going completely back to stock (the 2.1 rom), and it's doing it even there..... Anyone have any ideas?
-Todd
Click to expand...
Click to collapse
I have the same issue! Went to bed on Thursday working fine, woke up Friday morning and was having this issue! I tried everything but restore the stock. I updated the radio, did a complete wipe and flash virtuous 3.2 rom as well as ##778 and modifying my settings to find a different tower to use. The tower modification seemed to help a bit, but in certain areas!!
Verizon tech said the same thing that I should take it to a store and have them check it. I do have insurance on it, so it won't be bad paying 50 and getting another one. But my concern is that I won't be getting the AMOLED screen. I had my phone pre-ordered and love it. Not even a scratch on it because I had it protected since I got it.
Where do you live?
My problem was actually fixed. I tried the RUU a few times. What fixed it was going into HBoot and doing a factory restore. It made me deactivated my phone after booting up, but my phone has 3g again. I tried updating prl before that with no luck. So try that, see if it helps.
Sent from my Synergy Rom using XDA App
todd3835 said:
I'm apparently still in the one year period. And yes, I did the FYI executive and without loading ANYTHING it won't stay on 3g. I'm talking bare phone, no apps, no accounts. It did work slightly better though. I won't be going to Verizon until tomorrow, so I will try a few of the newer radios I guess. I've always been partial to 7.28.
Sent from my Synergy Rom using XDA App
Click to expand...
Click to collapse
I actually just returned to 7.28, after using the newest Inc Gingerbread Radio, and got stuck on 1X as well. A simple toggling of Airplane mode On and Off fixed it for me.
This happened to me just a few days ago. Mine happened because I did a *228 on my Inc running an Evo rom. I did the RUU fix posted in this forum and it worked.

[Q] 1 of 2 Evos no longer gets service around home and Sprint hasn't fixed issue

So this is my first thread. I did search for an answer, but couldn't find a similar issue/solution, so any help would be very much appreciated (even if it is to point me to a thread I missed). Here is my problem:
My wife and I both have Evos. We have had my wife's Evo for about 1 yr and it is and has always worked great. We got my Evo about 4 months ago and it worked fine.
On July 11, my Evo stopped being able to connect to either phone or network service (other than randomly about 5 mins every 2-3 hours) when I am at home. It still works everywhere else. My Evo showed 3-5 bars, but when I, for example, tried to make a call, the bars would drop to 0 and then go back up and I'd get a message that the phone couldn't connect.
I took the EVO into the local Sprint service center twice, left it for several hours so that they could run a full diagnostic, and was told it was fine. It does work fine other than about the 1 mile around my house. For instance, when I leave for work in the mornings, I cannot place a call or get network service at my house or as a start driving away. Once I get about 1 mile from the house, the 3G light comes on, I get phone service, and any backed up emails and or VMs show up. Again, my wife's is still working fine at our house.
I called Sprint and was told they were replacing two towers in our area. I waiting until August 4 when the tower replacement was officially complete - still no service on my Evo - wife's just fine this entire time.
Sprint customer service then told me it must be my phone and sent a replacement. Once I got the replacement, I called in on my wife's Evo from my kitchen table to activate the replacement. No luck - same problem as my "old" Evo. No network or phone service. After an hour of the technician trying to diagnose/fix the issue, they said it must be the phone and they would send me another replacement.
Before I mess with another hour on the phone with customer service trying to get the new replacement to work, I thought I'd check in to see if anyone here had any ideas. Bottom line - my phone had no problems connecting to the network until 7/11, it still works everywhere except my house and ~1mile radius around my house (middle of Dallas), and my wife's Evo has no issues at our house or anywhere.
HELP!!!! This is so frustrating.
Thanks in advance.
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
maybe
eavs2009 said:
Call sprint customer pretensions and explain the issue. They will be able to take care of the issue with either a new evo 4g or get u another phone. Just so u are aware. It is sprints policy not to replace your phone with another model unless they no longer carry it (which would be a good thing. 3d baby) or the phone as been replaced three times.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Not really anymore ....but
The evo, what has been done to the evolution as far as over the phone like msid change nail change, number change, ,,,,more detail and ur city please. May be able to help with issue
You may have tried this already but I didn't see it mentioned in the OP...
Have you tried updating the PRL and the Profile?
probe
True, also wat firmware and radio? What kinda of phone does the wife have?
We live in Dallas - zip 75229. Wife has an Evo. All of the firmware, PRL, Profile, etc that can be updated have been. Wife's Evo shows same versions of everything.
Dallas has had alot of problems or upgrades to towers in and around some areas but u should be able to connect. Call in and tell them to change maid and nai with ur device powered down and battery out. Then hang up with care. Leave the battery out for one min then power the device up and then do a ##786# this will erase all info on the ( skip all auto updates. Then let it do its thang and she how she goes this is a good step to get it working or just get a airrave

Texts arriving late? ATT bigwigs on the case - please chime in.

I've had a problem where texts sent to me sometimes arrive an hour later. During the times when I'm having this problem anyone who calls me will go straight to voicemail. Outgoing call and texts are not affected. Basically it's as if the phone 'spaces out' from the network on occasion
Other members have reported similar issues.
What is known so far is that: It's not the SIM, it's not a network or provisioning issue.
Is it the phone? Is it the ROM? That remains to be seen.
I've gotten in touch with someone at ATT who is agressively pursuing the issue.
What you can do to help is, if you are having this problem too, please post here. Mention what ROM & kernel you are running, which state you are in and any other relevant details so we can see if it's a widespread problem. It is especially interesting to see if anyone running unrooted stock has it. Otherwise it could be blamed on the user
DEVS weigh in here - is there any way rooting can affect the GSM radios in this way?
I have problems sending texts sometimes and sometime I randomly lose service and the only way to get it back is put it in airplane mode or reboot i ve had this happen on all roms even stock I'm in tooele and data speeds suck there
sent from INC3PTION V1 SGH-1927 (captivate glide)
I've had issues with call quality and texts not being delivered to one person, however I have not had any noticeable difficulties with other people, so I assumed it was an issue on their end. Perhaps not. I'm running stock rooted Android.
(They are also on AT&T.)
I've had this issue with AT&T since the days of Cingular. Makes me ::GLEE:: that my contract will be up in October, going to T-Mobile, unlimited everything (oh noes, data throttling at 2GB) for $65/month? Yes.
Also thoroughly documented here:
http://forum.xda-developers.com/showthread.php?t=1615761
I've had this issue with stock, Inception, and now OsiMood. I'm in KY. It seems that it'll randomly chooses to ignore all calls and texts for an hour or more, and when it finally decides to start working again, all those messages will show up at the same time and calls will start to ring through. People who call me claims that it rings on their end, so it seems like I'm just not answering the call, rather than going to straight to voicemail as if the phone was off, or out of service area.
~Azrael's Kiss~
Not quite the same
I had this issue with a moto bravo a while back where it would "send" the text but it would never make it past the network, also texts from phones wouldn't go through but I could receive AT&T texts (data usage, minutes left, email to text). Ended up taking about 3 days of talking to AT&T reps that finally did a hard reset of some sort and refreshed all the provisioning. The last tech I had spoke to told me it was because my phone was appearing registered on 2 different AP's (micro-cell / main tower) and that it wasn't de-registering from the micro-cell. Not sure if it helps any but it might give you a talking point for the AT&T techs who can seem less then helpful at times.
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
jlc0312 said:
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
Click to expand...
Click to collapse
Rebooting does tend to fix it. As does cycling through airplane mode for like 15 secs. But sometimes it'll go right back into that zombie state after a few minutes.
~Azrael's Kiss~
I've called ATT and talked to them and they say powering down the phone once a day is the only way to fix it... with a cdma network I never had a problem with texts or calls not goin through... as as far as stock or rooted my wifes phone is the one that does it the worse and hers is solid stock. Mines not to bad but I do get the problem with texts not comin in that much but very annoying when I pay almost 200 a month and the **** works half the time. Tends to get really frustratin
Sent from my SAMSUNG-SGH-I927 using XDA
For a while I had the problem of my captivate glide not ringing at all, but then the call gets forwarded to google voice and I see a missed call. This was pretty common until two weeks ago when I upgraded to ICS. It has not happened since.
Text messages always come through quickly. Occasionally the email-to-SMS gateway messages were delayed for about 10 hours, but I think it's been about a year since that happened, so I think they improved the reliability of that system.
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Dr. Mario said:
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I have the problem once in a while but its also a cause from my network provider as they are known for it and others I know have this problem on other phones.
Samsung SGH-i927:
CWMR Touch v4.0.0.1
Keyboard fix
Superuser 3.2r3 ARM Optimized
Samsung SGH-i897:
A work in progress…
Stock & Rooted (need kernel and update)
True. Unfortunately, there's way too much variables within the cellular networks, making it difficult to blame on who and what. Same with WiFi.
Sent from my SGH-I927 using xda app-developers app
I noticed this on my previous device (HTC Aria) and have noticed it on my Glide since I bought it last November. It happened long before I started rooting and putting on custom ROMs.
Sent from my Captivate Glide with ICS
I've had this problem on at&t when I had my Motorola back flip, and now also on my glide.
Also, the g/f has had the problem on her non smart phone.
It doesn't happen often, but it does happen.
It was happening a LOT during the time when at&t was upgrading their lines and equipment to deploy 4G in this area. (We've only had 4G a few months here)
In the past week, I've had it happen 3 times on my glide where I will get 8 - 14 copies of the same txt all at once, but the sender says they only sent it once.
This could just be bugs in the official ICS release from a couple weeks ago, idk.
Sent from my A500 using xda app-developers app
Really doubt it's the ICS. Either the modem firmware or the network systems. It bugs me a lot.
Sent from my SGH-I927 using xda app-developers app
Just had this happen to me again, for anyone keeping track. Sent a text message around noon sunday, target received at 10am today... still can't get ATT to let me out of my contract early without a $1xx fee, even tho my contract is up at the end of next month =(
L4T
O_O Seriously?
Sent from my SGH-I927 using xda app-developers app
FWIW, I'm on an MVNO that's on AT&T's network, but I'm using Google Voice for texting, and texts always arrive within seconds. I know that doesn't use the SMS system, but hell, I'm just trying to be helpful.
Isn't there a way to port your current number to a different carrier (i.e. Google) without breaking contract? I remember there being something like that, the stipulation being you had to pay some $$ in fees and get a new number (which you'd need for Voice forwarding anyway). Still a hell of a lot cheaper than an ETF.
I'm on straight talk which is mvno of att. It happens to me too.. stock, not rooted either
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

Multiple duplicate text sms messages

Hi all,
For the passed week or 2 I have been getting duplicate text messages. It can be anywhere from 2 or sometimes as many as 8-10 messages that show up in my inbox when somebody just sends me one SMS. Its driving me crazy. I'm rooted so I'm hesitant to contact sprint. I havent found an answer by searching google or the forums. Can anyone offer any tips I can try?
Sprint GS3 rooted running stock jb 4.1.1 no airave, no third party SMS apps.
Sent from my Nexus 7 using Tapatalk 2
bmwguy said:
Hi all,
For the passed week or 2 I have been getting duplicate text messages. It can be anywhere from 2 or sometimes as many as 8-10 messages that show up in my inbox when somebody just sends me one SMS. Its driving me crazy. I'm rooted so I'm hesitant to contact sprint. I havent found an answer by searching google or the forums. Can anyone offer any tips I can try?
Sprint GS3 rooted running stock jb 4.1.1 no airave, no third party SMS apps.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
that happens to me at times where i live because of the horrible sprint service what is yours like? if not i can suggest do a complete clean reinstall of your rom
This is a known sprint issue,its been happening to me since the hero days.
Sent from my EVO using xda premium
My service is so so ... Nothing has really changed as far as the service is concerned. Also it seems to happen regardless of my location (work/home) this is my forth android phone with sprint. Over the years I've had a few times where I would get duplicate texts here and there on various phones but never anything like this. I fear that a factory reset may be in my future
Sent from my Nexus 7 using Tapatalk 2
Can you guys set your roaming options to sprint only? I can on here and i dont really get them unless im roaming,setting it to sprint only seems to help.
Sent from my EVO using xda premium
You have an airave? That might be part of the problem..from how I understand, has to do with delivery protocols...airave will double them at times. Power off airave, then reboot it. Might help, might not
Sent from my SPH-L710 using Tapatalk 2
Thanks for the replies. In don't have an airrave. I'm going to try and set my roaming options to sprint only and see if that helps. Thanks again.
Sent from my SPH-L710 using Tapatalk 2
Naddict said:
You have an airave? That might be part of the problem..from how I understand, has to do with delivery protocols...airave will double them at times. Power off airave, then reboot it. Might help, might not
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Iv'e had an Airave since they came out, txt doubling has only happened a handful of times for me. I still think Sprint's network is to blame.
this post sent from my Jellybombed GalaxySIII
I set my roaming options to sprint only. It didn't fix the problem.
Sent from my Nexus 7 using Tapatalk 2
Its definitly sprint,i got a text 6times(from sprint) . I usually refresh my service through tje sprint app also
Sent from my EVO using xda premium
Almost a month later..still have the problem. If somebody texts me once I may get that text 10 times over a day or 2...sometimes even more. I called sprint. They did a soft reset of my phone and advised me if it happens again to try a factory reset. I did a factory reset, wiped cache, dalvik cache. The second my phone booted up after the reset (not a single app installed) I got two duplicate texts from earlier that day. I guess my last hope is to wipe my rom and do a clean install of the rom. It's just the sprint factory rom for 4.1.1 with root. If that doesn't fix it then I guess I need a new phone
______
DT
Wiped ROM. Installed a new stock touch wiz ROM android 4.1.2. Same issue remains. I think its time for a replacement phone
Sent from my Nexus 10 using Tapatalk 2
Im telling you its not the phone,its sprint and their crappy network. Ive gotten duplicate texts since i had a hero.:beer:
Sent from my EVO using xda premium
I had this problem for 1 day and then it went away.
Try a reactivation. Dial ##72786#.
It's not the device (phone) its usually a carrier error happens when you have a weak signal and your phone is switching from 1x to 3g or 4G or between wifi and regular data. The others here are correct it is not the phone, unless the antenna is messed up. Have you also checked to see if the duplicate texts are always from the same individuals? It could weak signal on their part, their carrier or device is actually sending it out twice. I had something similar with texts coming in from att once.
Transmitted with a portable device using Xparent Blue Tapatalk 2
I have been with Sprint since the beginning - about 14 years? I have also have had the original non data Airave and the latest Airave with data.
It is not your phone, maybe sometimes the Airave?, but the problem is with Sprint. Most of the time everything is normal, but then are times when I will get the same text an extra two and sometimes up to four times for a few days straight, then it goes away.
So save yourself the anguish of a hard reset or flash, it is not your phone and most assuredly Sprints network. Also note, it happens to me more frequently and of course randomly in the last 3 or 4 years.
I hate hard resets and re-flashing!
I had this exact issue on AT&T and it turned out to be an app that had permissions to intercept text messages to display an unread number on a widget. The app was blocking the phone from sending a text received signal to the tower.
I very much appreciate the responses. I realize what everyone is saying about it not being the phone and most likely being a sprint issue. I totally have been in agreement up until recently I started suspecting the phone. Like others here I have been with sprint for several years. I have also lived in the same area for all of those years. My phone doesnt roam, doesnt switch between 3 and 4g in my area. This is also my fifth android phone (first was the hero) and my 8th smart phone. I have over the past several years OCCASIONALLY received duplicate texts from one or more of my android phones. What I have experienced with my gs3 is far from occasional. It is constant. We are talking the same text repeated 18 times. It happens every day. Not once or a few times a week but literally multiple times every day. It isn't with one or 2 specific contacts but with multiple contacts included automated texts such as texts from twitter updates. It happened on a clean install. Flashed modem, kernel and ROM. All stock touch wiz sprint stuff. Not a single third party app installed. Previously I did the service reactivation and it helped slightly. I tried it again 2 days ago, roughly a week after flashing the clean ROM and I will say that it has helped a lot. Over the past 2 days I have only received one duplicate text and it only came through twice. If this was the norm then I would be more than happy. Time will tell if it is fixed or not and I will definitely update this thread.
The reason I suspect the phone is because of the immense frequency of the problem. My theory is that if the radio or antenna is weak or failing then this could be why the frequency is so high. Also, I have been experimenting with using the phone with and without the case on and it seems to be worse when the. Case is on. So, in theory if the antenna is weak then the case makes it even harder for the signal to get through. I could be off base but that's my theory.
Also, my daughter has my hand me down galaxy s2. She has zero duplicate texts. We live in the same house and go to the same places. Her phone has never had the issue. I dunno. Maybe the gs3 in general has a weak radio or maybe its my specific phone. Either way its totally frustrating and I doing want to deal with it any longer.
Sent from my Nexus 10 using Tapatalk 2
bmwguy said:
I very much appreciate the responses. I realize what everyone is saying about it not being the phone and most likely being a sprint issue. I totally have been in agreement up until recently I started suspecting the phone. Like others here I have been with sprint for several years. I have also lived in the same area for all of those years. My phone doesnt roam, doesnt switch between 3 and 4g in my area. This is also my fifth android phone (first was the hero) and my 8th smart phone. I have over the past several years OCCASIONALLY received duplicate texts from one or more of my android phones. What I have experienced with my gs3 is far from occasional. It is constant. We are talking the same text repeated 18 times. It happens every day. Not once or a few times a week but literally multiple times every day. It isn't with one or 2 specific contacts but with multiple contacts included automated texts such as texts from twitter updates. It happened on a clean install. Flashed modem, kernel and ROM. All stock touch wiz sprint stuff. Not a single third party app installed. Previously I did the service reactivation and it helped slightly. I tried it again 2 days ago, roughly a week after flashing the clean ROM and I will say that it has helped a lot. Over the past 2 days I have only received one duplicate text and it only came through twice. If this was the norm then I would be more than happy. Time will tell if it is fixed or not and I will definitely update this thread.
The reason I suspect the phone is because of the immense frequency of the problem. My theory is that if the radio or antenna is weak or failing then this could be why the frequency is so high. Also, I have been experimenting with using the phone with and without the case on and it seems to be worse when the. Case is on. So, in theory if the antenna is weak then the case makes it even harder for the signal to get through. I could be off base but that's my theory.
Also, my daughter has my hand me down galaxy s2. She has zero duplicate texts. We live in the same house and go to the same places. Her phone has never had the issue. I dunno. Maybe the gs3 in general has a weak radio or maybe its my specific phone. Either way its totally frustrating and I doing want to deal with it any longer.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
One note to your theory - your daughter has an S2 which although is 4G, it is WiMax 4G and your S3 is LTE 4G - your daughter's S2 will not have the same trouble as your S3 because the 4G WiMax towers have been up and running for a while, while Sprint is still working on the LTE 4G, so that could be one of your problems.
With that being said, I am sort of in the same situation, my wife doesn't have the text problem as often or severe as mine as she has an original Epic WiMax 4G and I have a S3 LTE 4G, although my worst case has been repeating text maybe 3 or 4 in a row and then sometimes the same text come to me like an hour to two hours later, but this only happens in spurts every once in a while, as the spurts of duplicate texts happen maybe every other couple of months and only last for like a day, then everything is fine again. I also have been in the same location for the 14 or so years that I have been with Sprint. Anyways, just a thought.
That's a good point. Maybe it has something to do with it. I thought that SMS used the phones voice network though rather than data? I thought only MMS used data. BTW I have never received a duplicate MMS. Also there is no 4g lte in my area yet.
Thanks for your thoughts.
Sent from my Nexus 10 using Tapatalk 2

Note 3 Missing Calls/Delayed Texts

I've searched around but i can't seem to find a solution. My note 3 is missing calls, and not notifying me. When someone calls it rings on their end but my note 3 doesn't seem to be getting the signal, but i get their voice-mail a few seconds later. This is just ridiculous, how can a $700 phone fail to complete the most basic function of a phone.
Now, let me just say that I have excellent coverage in my area, and my previous phone did not have this issue, i'v also tried factory resetting and even exchanged the phone! if anyone else is having this issue, please share.
Again, this is my second note 3! i exchanged the first one for the same issue, but its happening again after the exchange! This is really frustrating.
Yup. I get delayed and duplicate texts (at times) from the sender. Also, 1/4 of my texts don't go through. This is also my second device and I don't see a solution. Sucks when you rely on your cell phone for work.
I'm heated
Sent from my SM-N900T using xda app-developers app
Even though you have good signal, it still might be a service issue. For about a month, I was having the same issue with my s4. It went away on its own, so I'm assuming it was service related. It also wouldn't hurt to try a new sim card.
Sent from my SM-N900T using Tapatalk
I read that some people resolve the issue by changing to WCDMA from the defaulted LTE
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm with Towle in that it's probably a service issue. For the last three weeks, I've been going back and forth with T-Mobile because suddenly two of my kids can't send texts or get caller ID on their S3s. And when I first received my Note 3, I didn't receive any mobile data for a week. They've had me swap SIMs, rebooted countless times, had the engineers 'reset the rate plan' a few times, and we're still having problems. I'm in the NE Illinois region, if that's any help.
I haven't rooted my SM-N900T yet but I have noticed that (in my case) wifi seems to be related to this issue. When I activate wifi calling or turn wifi off completely I'll get a stream of messages.
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Auto Network Switch
DROID76 said:
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try going into settings, wifi, hit menu, advanced, and uncheck Auto network switch. This will keep it locked to your signal rather than switching back and forth needlessly. This resolved my similar issue. I also unchecked Always allow scanning.
I understand what your saying about the network itself affecting the signal, but this just happened when i switched to the note 3. Everything was fine on my previous phone.
It seems like its happening less frequently now, but i do still miss calls and i have to constantly check my voice mail to check.
I've had the issue with missed calls, but it has mostly happened at my office where it's spotty coverage. Also, the duplicate text issue is super annoying. However the issues are very minimal now on second phone with the new ISIS SIM (comes with phone).
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
EvanWasHere said:
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
Click to expand...
Click to collapse
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
jeffakajeff said:
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
Click to expand...
Click to collapse
I took off Wifi calling because it seemed like it was causing issues for me with calls/texts. I haven't gotten a duplicate text in a few days now. But I definitely had similar issues to everyone on thread. We definitely are not crazy.
I know right, I called tmobile, they said the usual...but then the issues stoped? Wierd
Sent from my SM-N900T using XDA Premium HD app

Categories

Resources