Help please: Bootup problem - Desire Q&A, Help & Troubleshooting

My desire was closing itself periodically and now when i try to reboot it. it took longer than usual and it booted into lockscreen with no statusbar and with connect your charger icon and text, i can not interact with the lockscreen and therefore cannot unlock the screen, if i leave it and come back again in 10 minutes i see that my desire has closed it self. i've tried taking the battery out and rebooting couple of times and i also cleared storage via bootloader but it did not help. any ideas what might be wrong? please help because i am out of town and cannot give to repair at the moment
my desire is unbranded and unrooted.

Try to flash ruu,if that not useful for you ,I think it's hardware problems
Sent from my HTC Hero using XDA App

Related

Rebooting Issue on Desire

Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys
misiokicio said:
Tried couple different roms, factory resets, full wipe etc, Phone is still rebooting itself after even 2 min usage on google maps, navigation
Is there a point to unroot the phone, come back to 2.1 ruu to find out or maybe the phone need to be send back for repair?
Thanks Guys
Click to expand...
Click to collapse
It's a damn common problem on Desire. Also i have the same problem. When the phone try to connect to 3G network go in crash. Also i tried more times full wipe, hard reset, RUU. Nothing. The issue is HARDWARE. The only way is the substition og the phone (or of the motherboard).
Good Luck
Same for mine. Sent to HTC for repair
Sent from my HTC Desire using XDA App
Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock
misiokicio said:
Thanks Guys, That's what I thought but didn't like to put it through my mind,
One me thing: Do I need to raise a query on htc website? And of course unroot the phone to stock
Click to expand...
Click to collapse
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Yup, same here. I've allready sent my device for repair and now waiting for new device. It's hardware issue.
Regards, X.
My desire kept restarting whilst using open desire and dj Droid Rom. Since I've switched back to official 2.1 stock Rom not rooted my phones not rebooted once. So I'm not sure if its always a hardware related thing. Hmmm
SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
By hard reset you mean to install RUU again?
thanks
SEngine said:
Of course. Make a hard reset to unroot, send to HTC assistance and write a EMail to HTC customer care with detailed issue of your phone
HTC must change your phone
Good Luck
Click to expand...
Click to collapse
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!
albino71 said:
Dude...a hard reset does NOT unroot the phone!
Go here http://forum.xda-developers.com/showpost.php?p=6710092&postcount=4 and read the How to Unroot your HTC Desire to stock section!
Good luck!
Click to expand...
Click to collapse
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks
misiokicio said:
Sorry, After I wrote it down and think after,
I tried to run RUU and first get an error of Hbootloader and later during signatures,
My desire is sim free bought in UK, Tried Europe 1.15.405.1 release 121684 and 685,
Still same issue,
I've never restore a rooted phone before, Do I using a wrong RUU for this phone??
thanks
Click to expand...
Click to collapse
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me
My Desire would soft-reset at least once daily on the stock 2.1 ROM. Switching to Cyanogen has fixed that. Which I was surprised to find.
SEngine said:
Probably you have bootloader 0.80
Try with stock ROM 1.21.XXXXXX
It's was ok for me
Click to expand...
Click to collapse
THANK YOU!
I think someone should put this info into the sticky topic, there is nothing to mention that you need this specific ruu to unroot 0.0 bootloader...
I will test the phone now to see if the reboots are still in th case...
Could anyone who send their phone away tell me how long would take to get the phne fix in uk? can they provide a replacement or up to us to bother?
Ta
I've noticed that mine will reboot constantly after I flash a new ROM.
However, I don't think it's the flashing that is the issue. See after a wipe and flash I usually sign into Google to get sync my contacts and calendar.
Since 2.2 the phone tries to automatically download apps from the market.
If I'm using HSPA (3G) to download while the phone is plugged in and charging I will 100% of the time get constant reboots until I physically remove the battery.
Even then, if I remove the charger and try the phone will keep rebooting. I usually end up having to charge the battery while the phone is off then remove the charger. It will then usually work with no issue or random reboots.
I've tested this when I'm using Wi-Fi - Never a reboot issue.
Also tested using extensive 3G (soon after flash) without charger plugged in. Phone will sometimes (maybe 25% of the time) go into a boot loop with each reboot occurring within a few minutes of each startup.
It's no secret that the phone gets hot when using 3G to download a lot of data. For some reason this is compounded after each flash.
I use syspanel to monitor battery temps and in the situations described above where the phone starts constantly rebooting the temps are around 36c - 38c. I'm not exactly sure because it reboots before I can get accurate temp.
I question syspanel accuracy because it feels bloody hot! Temps are normally usually around 22 - 27c and it feels cool to the touch. Hard to believe 10c can make that much difference.
Could this be a hardware design, like how CPUs will throttle once a certain temp is reached to prevent damage? Or maybe thermal paste (is that even used in phones?) not properly applied to some component on the PCB.
Perhaps others can comment on their battery temps. Sounds like that's the issue if maps and navigation (data + battery intensive) cause reboots.
Also, as mentioned by someone else I can't remember (sorry to the poster) after I update or restore Launcher Pro my battery drain becomes ridiculous (I've lost 100% in 4 hrs). Quick reboot after update or restore solves the drain.
Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all
misiokicio said:
Now the phone is running stock rom and radio,
Tried google maps today, and it only last for about 2 min before reboot, when the phone is in normal usage like calls and texts I never had a reboot,
Must be a overheating components, like you said thermal paste or something.
Tonite i will give them a phone and the courier to pick it up.
Do you think guys is worth to mention about mainboard? that will need to be replace or just mention overheating issues and constant reboots?
Do they provide a replacement unit for the time being?
Thanks all
Click to expand...
Click to collapse
That's exactly the issue I had - could replicate a reboot within minutes of Google Maps use. I also believe this to be a heat/paste issue, as the unit got incredibly hot (on one occasion almost too hot to pick up).
Mine was replaced as being faulty (with Virgin in the UK) after I recited several forums and a google search to the operative. You might be able to get this with Three if you push for it but Virgin are the only ones I know of actually replacing the handsets (FYI thier callcentre staff seem to know thier stuff).
I will miss my desire Courier will pick it up tomorrow and God knows how long it will take to get it fixed!!
Customer Service was excellent so far, the guy even said that this is actually quite a common issue with Desire( too much power inside such a small device)
Hopefully I'll get a new motherboard!
Thanks guys for all your help! Now is the time to start up OLD grandpa Sony Ericcson for the time being...
Reboot with GPS and Charging
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.
lvt0751 said:
Hi
I have send my desire for repair, because it reboots every time i use navigation and charging at same time. Navigation alone dosn't reboot.
I tried to reinstall, but HTC would let me have the file to try to rewrite the ROM.
I try to times to clear the phone several times, but now i just wait to see if they will find the problem or just rewrite the ROM.
Click to expand...
Click to collapse
My idea is that HTC must change the phone
I have the continuos reboot issue and had many times reinstalled a stock HTC ROM. But nothing the phone restart continuosly
Best Regards
People, see this thread: http://forum.xda-developers.com/showthread.php?t=676402
It may be a hardware fault and seens to be a know issue for HTC (read the statements).
Read that thread and you'll see you have do send your Desire to repair/replace.

Strange problem

I have a strange problem from time to time with my desire, it does not matter what rom I have installed either so its not a rom problem.
my desire is rooted, s-off.
The problem is sometimes when the phone is off or I have to remove the battery it doesn't come strait back on the notification light flashes alternate green orange green orange and I have to remove the battery to get it to stop and then try to turn it back on again sometimes it takes 6 or more attempts of pulling the battery to get it to boot normal again.
Does anybody know why this happens and how I can fix it thanks?
Sent from my HTC Desire using XDA App
When did this start? before root/s-off? or after?
Changing Radio might help.
It started before s-off I think, I have used various radios already with different roms. The strangest thing is that it doesn't appear all the time that's what I can't understand
Sent from my HTC Desire using XDA App

HTC Desire frozen lock screen issue

Hi,
Recently, my Desire HD has crapped out during the process of changing my back ground wall paper. It restarted and some how the screen got stuck on lock screen with the screen being totally unresponsive. I can tell the device is "semi-working" as the top bar shows that the phone does all its start up processes and the top lock button works (although it is with a delay).
Is there a reason why this is happening?
Any solution to it? (Yes I have gone through google for 2 hours without solution found)
If I have to resort to hard reset, is there any way I can back up my messages + things in the phone aside from programs before resetting?
Any help would be great!
Thanks in advance!
frozen lockscreen
my desire has done the same thing since rooting and using android rev rom. the only way i got mine to respond was to drop the battery out then put it back in and reboot with the charger plugged in and switched on. as soon as the phone is on, unlock it and use it. this did the trick with me. hope it helps.

[Q] Screen Issues

I have a problem with my Wildfire S Marvel screen. Sometimes the buttons are pressed automatically and sometimes it does not respond. Usually, locking and unlocking will solve the problem until it happens again. Sometimes even when I boot in Clockwork Rom Manager bootloader the options are chosen automatically. I already did a factory reset and installed various ROMS (jikantaru, hense and cm7) but same results. Any ideas?
Thanks
mee toooooooo
urgh...me too having the same problem.....most of the times touch doesnot work....so decided to send it to htc care center.....
I had the same problem, its a hardware issue, I had a lot of problems with my wildfire s, ive gone through 2 phones now on my 3rd.
1st-music skips and stops by its self
2nd-phone would deep sleep during a call and touch screen wouldn't respond at all
3rd-still good . Knock on wood
If I were you I would get it fixed, send it in and let HTC deal with it, since your rooted then restore it back to factory specifications so its still under warranty
Sent from my HTC_A510c using XDA

Constant Restarting

Hey guy
from a few day i am getting constant restarts on my desire no matter what rom i install
and also i am getting some strange toast notification to sign in on wifi network which upon clicking take me to some page in browser which has the address like 172.221.something and can't be access
i tried every major rom for desire
but the same problem appears on every rom
Any help would be appreciated
Do you have the PVT1 model? This version of the desire is prone to an overheating issue. Try putting the phone in the freezer for 10 minutes with the battery removed. Then take it out of the freezer, put the battery back in and boot it up. If it stays booted for longer than usual, the problem is likely an overheating motherboard.
Sent using xda premium
Nope
Got PVT3
and overheating's not the problem
Thankx for the reply though

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