Constant Restarting - Desire Q&A, Help & Troubleshooting

Hey guy
from a few day i am getting constant restarts on my desire no matter what rom i install
and also i am getting some strange toast notification to sign in on wifi network which upon clicking take me to some page in browser which has the address like 172.221.something and can't be access
i tried every major rom for desire
but the same problem appears on every rom
Any help would be appreciated

Do you have the PVT1 model? This version of the desire is prone to an overheating issue. Try putting the phone in the freezer for 10 minutes with the battery removed. Then take it out of the freezer, put the battery back in and boot it up. If it stays booted for longer than usual, the problem is likely an overheating motherboard.
Sent using xda premium

Nope
Got PVT3
and overheating's not the problem
Thankx for the reply though

Related

Strange problem

I have a strange problem from time to time with my desire, it does not matter what rom I have installed either so its not a rom problem.
my desire is rooted, s-off.
The problem is sometimes when the phone is off or I have to remove the battery it doesn't come strait back on the notification light flashes alternate green orange green orange and I have to remove the battery to get it to stop and then try to turn it back on again sometimes it takes 6 or more attempts of pulling the battery to get it to boot normal again.
Does anybody know why this happens and how I can fix it thanks?
Sent from my HTC Desire using XDA App
When did this start? before root/s-off? or after?
Changing Radio might help.
It started before s-off I think, I have used various radios already with different roms. The strangest thing is that it doesn't appear all the time that's what I can't understand
Sent from my HTC Desire using XDA App

[Q]Help, Phone does not turn on

My friend is running CM 7 on his Tmobile G2.
He was describing that yesterday was acting weird with market downloads.
Here is what he he emailed me on what happened.
the phone was acting normal throughout my day until the evening towards the night, i noticed it failed to finish downloading the update for google earth along with google maps. the phone was fine, and then i pulled it out of my pocket a few times and saw multiple times that it was randomly turned off. i would turn it back on and it would still give me the same issue. when i got home and plugged it in to charge, it would boot and then get to the main home screen telling me that google maps is downloading to update. however the update would be frozen, and a few seconds later the phone would freeze altogether, forcing me to turn it off by pulling out the battery. this happened about 4 times, and now has reached the point that it has become a brick and refuses to turn on or show the charging light
any suggestions on what might be wrong with the phone? Thanks in advance. Im running Cm7 on my phone and never experienced this issue.
same happend to me 3days ago, phone running then freezed... bootloop after batterypull... recovery worked for 2 times but had problems with flashing new rom/backing up -> errors with cache partition...
after 4hours of letting it stay off -> it wont turn on again und wont charge (no LED)
tried it with another dz battery+charger... no change... i wrote htc and they answered within 1hr that i have to send it in without battery...
i guess its a known problem (or why wouldnt they want to have me sending in charger+battery .. if its a power-on problem..)
there are semibrick threads here and in other forums.. but they all don't suffer from the power on problem... so i guess i did the right thing sending it in
edit: never had heat issues, never had random reboots, no overclock, no indication of an update from any app did any harm to my phone, running cm7 for 3 weeks without any problems, no hboot flash, no radio flash ... nothing that would indicate a risk of brick (according to guides & forum threads)... first htc that ever failed for me ;(
Thanks for the reply. I will forward it to my friend. I think he is going to try to exchange it at the store and if it all fails we are going to try HTC.
have any of you tried to boot into recovery? did you have eng-hboot on your devices? go to #g2root
its complete dead as in dead... no LED light, no turn on, no hboot mode (or what its called when you press vol+power key).... i dont have a g2 but a unbranded european dz.. hboot and radio was never touched by me
Similar thing happened to me. My phone kept frozing on me running cm7..was fine for a week though.
So I booted into recovery..wiped cache,factory reset flashed another rom got bunch of erros recovery thing rebooted stuck i n htc logo for like 20min yanked out battery rebooted and it never rebooted back. No hboot,no nothing.
My light indicator still worked though but no hboot or anything.. got a new one now have to send the old one back to tmobile but I'm scared that they're gonna charge me for removing void stickers.
Even though I checked twice that removing void sticker won't avoid warranty according to tmobile customer chat sevice..
So I'm thinking about swiping out the sticker that contains serial number and such on back of our phone with the old one and tell them the new one came without a void sticker lolol
Sorry I got way off topic rofl..
Sent from my HTC Vision using Tapatalk
We went to the store today and exchanged it for another g2. The guy didnt ask any questions and exchanged it happily for a new one.
This very same thing happened to me today. Updated to CM 7.0.3 from 7.0.1 and the phone was freezing when installing items from the market. Pulled the battery and the phone was stuck on the boot animation. Pulled the battery again, and now it will not start at all. No charging light, no nothing. Had more than 50% charge, and now it seems entirely unresponsive. I can't use the power w/ volume button technique either, because the phone does not respond.
Seems like somehow I have bricked the phone, or the phone just coincidentally died just after updating to CM 7.0.3? (seems unlikely)
just a short update on my case:
i got the mobile back from HTC repairs.
they exchanged my "mainboard" (changed IMEI) under warranty.
i don't know what emmc chip i had before cause it died so fast, but my usb deviceIDs changed completely and are now simmilar to the ones in the cm wiki.
my current emmc is now:
$ cat /sys/devices/platform/msm_sdcc.2/mmc_host/mmc0/mmc0:0001/name
SEM04G
Click to expand...
Click to collapse
might help ppl.

[Q] Desire Z randomly shutdown issue

I'm having this problem from stock ROM (unrooted) to latest rooted ROMs (Virtuous Sense, InsertCoin...). I've already have it's firmware reinstalled by HTC first and then board replacement the second time I have the problem.
The phone just shutdowns itself and I cannot turn it on again unless I pull out/in the battery or plug in the charger. There is one time that I can't even turn it on by doing anything but after numerous battery pulls I can boot into Recovery and restart in there.
Is this a hardware faulty? If so the do I have to revert it back to unrooted in order to have it repaired by HTC?
I'm living in Vietnam and there are authorized HTC support center here but I don't know whether the policy to deal with rooted phone is different? And also will I have a new replacement because it has been repaired many times
I have a similar problem with my g2. No matter what rom I flash the phone just randomly shuts down and wont start unless I pull the battery. Sometimes it take a day or 2 for it to happen, sometimes it happens with couple of hours it seems. Any thoughts?
deleted post
rage2wrath said:
I have a similar problem with my g2. No matter what rom I flash the phone just randomly shuts down and wont start unless I pull the battery. Sometimes it take a day or 2 for it to happen, sometimes it happens with couple of hours it seems. Any thoughts?
Click to expand...
Click to collapse
Exactly the issue I'm having... this is a known common problem with Desire Z / G2, isn't it?
Anyone with the experiences dealing with HTC support can help me and others having this same issue?
I'm still looking for some experienced insights about this matter...
Any other have had this issue and did you return your phone to HTC for repairing and how is the result?
I am also having a similar problem, sometimes my phone just powers off. There is no warning or shutdown animation just one second its working fine next its a black screen and I have to press the power button to boot the phone back up. Now I don't have to pull my battery like the rest of you so it may be a different issue. It happens on multiple roms.

Help please: Bootup problem

My desire was closing itself periodically and now when i try to reboot it. it took longer than usual and it booted into lockscreen with no statusbar and with connect your charger icon and text, i can not interact with the lockscreen and therefore cannot unlock the screen, if i leave it and come back again in 10 minutes i see that my desire has closed it self. i've tried taking the battery out and rebooting couple of times and i also cleared storage via bootloader but it did not help. any ideas what might be wrong? please help because i am out of town and cannot give to repair at the moment
my desire is unbranded and unrooted.
Try to flash ruu,if that not useful for you ,I think it's hardware problems
Sent from my HTC Hero using XDA App

[Q] HTC Desire freezes and doesnt turn on

Hi I do have HTC Desire with stock rom 2.3
Problem is that for about last 2 -3 weeks phone keep freezes , and does not react to POWER button, or any other action, till I remove battery. When I put battery back it does not turn on.
It even does not go into bootloader.
When I remove battery again and plug charger , there is led is on just like with normal charging , but after when I push power button led is off and phone does not turn on.
Phone freezes when I do the phone call, use the web, wifi marker, gallery, , when booting on HTC logo, etc.
I thought it was the problem with android system, so I install revolutionary and CM7.2 , but I even had problem in bootloadre -> recovery / revolutionary. Phone keep freezing when system is not loaded yet. But I manage to install CM7.2 with success but phone still keep freezing when using the phone, on loading CM7.2 system, on HTC logo, in menu settings, in market with wifi, etc.
After freeze I remove battery and put it back and phone does not turn on, after 1h it starts up normal , but it get freeze again Sad
When I remove battery SD card slot and SIM card slot is little bit warmer.
What might be the problem ?
Please help, any tips or advices ?
Is it a PVT1 by any chance? Your phone is overheating. Try keeping it in the freezer for 10 minutes once in a while.
abaaaabbbb63 said:
Is it a PVT1 by any chance? Your phone is overheating. Try keeping it in the freezer for 10 minutes once in a while.
Click to expand...
Click to collapse
Hi, thanks for replay.
What it is this "PVT1" ?
If my phone is overheating is it problem with hardware some how ? mainboard , or battery ? Any tip how to resolve it ?
Boot in hboot ( while powered off, press and hold the power+voldown buttons until a white screen appeares) What pvt does it say at the top?
You may be having a motherboard problem, and PVT1's are known for overheating issues. Only way is to replace your motherboard.
abaaaabbbb63 said:
Boot in hboot ( while powered off, press and hold the power+voldown buttons until a white screen appeares) What pvt does it say at the top?
You may be having a motherboard problem, and PVT1's are known for overheating issues. Only way is to replace your motherboard.
Click to expand...
Click to collapse
Well, I have installed revolutionary and now it says :
-Revolutionary-
BRAVO EVT SHIP S-OFF
HBOOT-6.93.1002
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.17.05.23
Aug 10 2010, 17:52:18
I have put phone into fridge for few minutes and phone has started with CM7.2 but after one minute has freeze back again and does not want to start up.
But I have take out battery for about 1 minute and put back and wait another minute and it start up, but freeze after when system is loading or when system is loaded when I try to access menu or what ever.
I have notice that touch screen is warmer on the same level where SD cars and sim card slots are.
I think it behaves just like PC when CPU is overheating.
Is it the battery that might cause this overheating ?
If so I will try to look for other new battery.
I don't know if it works but I don't have any other ideas.
I am still open for any tips or advices. Please help.
Hah.. check this out:
Moscow Desire said:
I believe the EVT designates an engineering prototype from HTC. Maybe a device that escaped from the labs some time ago, or perhaps some early Demo model? Or just ones that were sold cheaply to the public after some time.
.
Click to expand...
Click to collapse
So you're having a prototype. No wonder you're having problems.
You should go to a service.
Thanks for info, will call service and try to get more details about it.
One more thing, when my phone freezes and after it gets back running its date is reset to 06.01.1980 and time to 00:00
I have put it into a fridge for about 20-30 minutes and it is still running it is over 1h.
Is there anything else I could try out to fix the issue ?

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