HTC Desire frozen lock screen issue - Desire HD Q&A, Help & Troubleshooting

Hi,
Recently, my Desire HD has crapped out during the process of changing my back ground wall paper. It restarted and some how the screen got stuck on lock screen with the screen being totally unresponsive. I can tell the device is "semi-working" as the top bar shows that the phone does all its start up processes and the top lock button works (although it is with a delay).
Is there a reason why this is happening?
Any solution to it? (Yes I have gone through google for 2 hours without solution found)
If I have to resort to hard reset, is there any way I can back up my messages + things in the phone aside from programs before resetting?
Any help would be great!
Thanks in advance!

frozen lockscreen
my desire has done the same thing since rooting and using android rev rom. the only way i got mine to respond was to drop the battery out then put it back in and reboot with the charger plugged in and switched on. as soon as the phone is on, unlock it and use it. this did the trick with me. hope it helps.

Related

Dead BA, won't go past startup

Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
you could try flashing it back to 2003 use a shipped rom you ma still be able to download one from the service providers site or from the ftp read the ba wiki good luck
swampy395
yes!!!
Willuknight said:
Hey guys, hoping you can help me with a problem with my harrier.
It was was working perfectly fine, and I replaced the touch screen (original screen was cracked) and it seemed to be working perfectly fine.
However one time, the battery fell out, and when i put it back (and ever since then) it showed the Pocket PC 2003 startup screen, and won't go any further then that.
Reseting didnt work, so I tried discharging the internal battery (by leaving the the battery off it for several hours), and then charging up the battery and charging up the internal battery.
That broke the cycle, now it showed the Welcome to Pocket PC, please touch the screen to continue - however touching the screen did not have any response. I tried hard reseting, and what do you know, back to the boot up screen only cycle.
Another thing, the boot up screen as soon as you turn it on, and then you can't turn it off and it's completely unresponsive.
I thought it's possible there was a loose connection inside, from when i took it apart, but i took it apart again and plugged everything in again, but it's still doing the same thing ~_~.
Does anyone have any ideas whatsoever?
Thanks!
Click to expand...
Click to collapse
Soft reset to your BA, before the red software letters appear in the splash screen push camera and record buttons simultaneosly , if you do correctly simultaneosly three labels gonna appear, with camera and record buttons you can choose the labels and set "yes or no". set all to "yes" exept KITL, after do it press message button and your BA begin to boot, dont afraid for the white screen it take a moment
did you sort it? - I have been through this exactly. Pressing the camera and record buttons does not do anything in wm2003 and there is almost no delay before the boot screen appears.
I reflashed mine with ship roms and in all cases the BA froze at exctly the same place. Amazingly enough I fixed it by letting the internal backup battery go completely flat (took the main battery out for a few days), flashed with fresh ship rom and all was fine. Even works great with WM6.1
Worth a try, I tried so many things and none of them worked I was going to throw it in the bin, amazing how easy the fix was.
thanks for the replies.
Currently trying to find a rom for a CDMA blue angel.
Try this post, it does work on Vista.
I know that it is an o2 rom but will be fine then follow the steps to upgrade as before
Try this link
http://forum.xda-developers.com/showthread.php?t=281959

[Q] Help needed for fixing quirky/malfunctioning software!

Hi folks, I've lurked here for quite a while and gotten some invaluable info; so first off thanks for all of the contributions from the gurus here!
Now, I have a pretty strange issue that I haven't been able to find an answer on anywhere. I'm hoping that someone can help me sort this.
The background story:
My wife has a MyTouch 3G Slide that I bought for her back in July. Last week she managed to drop it in some water. It DID NOT get fully submerged since the water was very shallow. However, it did get a slight amount of intrusion. She pulled the battery in a relatively quick amount of time and we let it sit in a bowl of rice to dry out for a couple days.
The current deal:
When I felt the phone was sufficiently dried after a few days, I fired it up. It took a very long time to get out of the MyTouch splash screen and loaded noticeably slower than normal. Once in, the phone functioned perfectly normal. Absolutely no issues at all with any functionality once you get past the security pattern.
However, whenever you put the phone to sleep, it does some funky stuff. The screen goes black for a second and then comes back on, ready for you to swipe down and then enter the security pattern again. Then it will go black again. Then it comes back on. It just continues to do this, never stopping. Sometimes it will go to the security pattern screen too.
So I figured this may have been some hardware issue since it was acting like someone was just repeatedly pressing the power button. First I wanted to try a simple reboot though. Upon rebooting, the phone would not get past the splash screen. It just froze there.
I pulled the phone apart to see if maybe there was some corrosion on the PCB from the water intrusion. Everything looked fine, but while I was in I did a little wipe-down with some alcohol, then I put it back together. After multiple attempts, I was able to get it to boot again. But the boot process was still VERY slow. Occasionally, it would boot into safe mode as well. But when it booted normally, everything would always function great once logged into the phone. This convinced me that it wasn't a hardware problem since the phone would not cut into sleep mode or anything when logged in. It worked perfectly fine. So I figured that maybe there was some sort of corruption that occurred in the software.
So I tried a hard reset. Didn't fix it.
Then I figured that maybe I needed to do a reflash. So I rooted the phone since the water plunge voided the warranty anyways. Once rooted, I flashed TeamFenix 1.7.1 successfully.
But the phone still only fully boots intermittently, and the boot process is still slow. It also has the same problem in sleep mode which is killing the battery fast since the screen is pretty much constantly on. But once in, the flashed ROM works perfectly just like the stock ROM.
Video of the condition:
Since I'm new, I'm not allowed to put any links in my post. But if you type in the string below after the YouTube url, you'll see a quick video I posted of the condition.
watch?v=dX55URtaRHo
So it seems that there is some crazy issue only upon bootup and when the phone is put to sleep. Can anything be done to fix this? Is there a way to locate and fix corrupted software? Any and all help is appreciated!
Sorry for the self bump. Any devs out there have any suggestions? I gotta get this thing sorted.
If its happening on both stock and teamfenix, I'm pretty sure it's a hardware issue. Flashing a rom completely replaces the software, so it doesn't sound like its that.
Sent from my T-Mobile myTouch 3G Slide using XDA App
It actually seems like a problem in the power button. Did you check the contacts for the power button? Repeatedly pressing the power button will first lock it initially and dim the screen. Press again, then it gives you the chance to unlock. Press again and it goes back to sleep. Wash rinse repeat...
Yes, I understand. But if it were an issue with the power button, when you logged into the phone, it would randomly put itself to sleep. It doesn't do that, it functions perfectly normal with no errors whatsoever when you are logged into the phone. This problem is only exhibited in sleep mode which would rule out a hardware issue with the power button.

[Q] Odd problem, phone won't boot.

Volume button on my HD was playing up for the last few days so I decided to reset the phone today via the power button just incase it might help, since then it hasn't started up again, I get 3 buzzes after I've removed and replaced the battery and then the amber light flashes constantly.
I was running CM7 for a while but went back to stock as I missed the sense UI so I should be on the most recent update.
It's a pain because I'm on holiday so have no access to my PC, I have access to Macs but I'm not sure there is even an HTC sync style application for that system.
Many thanks in advance for any help.
Ok, phone was left off for ~24 hours, battery totally flat, I switched it on and at screen came alive, unfortunately the sim hadn't been inserted properly and phone demanded I reset it, when I did back on the fritz, will give it another 20 minutes or so, hopefully will be back to the same state where I can start it again and go from there, were there any bad 2.3 updates that I possibly installed when I went back to stock?

[q] screen is glitchy after dropping!

Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!

HTC desire 816 anoying turning off PLEASE HELP!!

Hi i have this supper anoying problem after 5.0.2 update! So basicaly What it does is when ever i will pick up the phone it would turn off like the screen would dim (not rebbot or shut down) and after a little tapping on a screen it would turn on again and sometimes when it does that it would glitch a little. While typing this it happened twice its sooooo anoying idk what to do now if i wont find any solutions i will just buy samsung galaxy or something like that. Also my carrier is Virgin Mobile thanks
Same problem, same phone.
Definitely annoying! Seems random but especially while rotating for me. I have not been able to dig up any solutions thus far.
Check out your proximity sensor settings in the HTC testing app, or try Gravity screen. Mine did the same thing a couple times, also clean off your screen at the very top left, if you look real good you can see the sensor just under the front camera hole in the glass, also sometimes a screen saver will mess with this sensor. One more thing is the stock lock screen can cause an issue similar to what you are talking about, hope one of these help yo out, cane0716
Sent from my 710C using XDA Free mobile app
hi
thanks for information i already gave that phone to my friend and i think he fixed it by actually having different lock screen i currently have samsung galaxy s5 its wayyyy better lol
Phone turns off during use and will not complete boot unless plugged to charger even when the battery is almost full.
This error started last night after I did factory reset because of observed phone lag. I did mistakenly "wiped internal storage" but got the alert of "no OS during reboot", so I restored from my backup from SD.
the phone started properly but went off during initial setup and will go back off each time I tried turning it back on. I thought it was battery so I plugged it to power.
it did boot but will go back off once I have few touches on the screen.
I had to leave it plugged to setup my accounts else it will go off.
I'm using its Wi-Fi to send this message via my PC because any 2 - 3 touches will switch the phone off.
once it does that, it won’t even boot to bootloader before it goes off again unless plugged to power.
what I do to solve this please??

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