Two days ago, my T-Mobile Samsung Galaxy S3 dropped out of my coat pocket as i was running for the bus. I picked it up and saw the screen was cracked along the top left and bottom left hand side. Everything was working for the past two days and i figured i'll just wait till Christmas to get a new phone. This morning i took my phone off the charger and turned it on. The Samsung logo flashed, and then the boot animation for Slimrom (the custom rom i'm currently running on) flashed for about a second but then the screen went black. I did a battery pull but the weird thing is whenever i put my battery back in, even without touching the power button, it boots up by itself but then the screen goes black again. I can access TWRP and download mode but they both go black after a few seconds as well. I was able to successfully turn on my phone and have it fully function for about 15 minutes after putting it back on the charger, but it quickly blacked out again. It also keeps randomly booting up by itself which is weird. Im guessing this is a problem with the screen itself, but could it be a software issue because the device keeps booting up by itself? If it is the screen, will i have to buy a new one or is it not worth it? I've also tried using a different battery and i have the same issue so it can't be that. Any help is appreciated!
Sounds like an issue with the power button, it probably got stuck somehow either when you dropped it, or after you dropped it. Do a simple search for power button and you will find ways to fix it!
Holy crap i didn't even think of that! It makes total sense since every time i even tap my power button, even for just a second, it turns on. I've read around that clearing the cache or a factory reset could work. Is this true?
Unlikely, unless it's a software issue but it's always a possibility. Slam the phone against something to try to get the power button back into place, or open it up and try to see if you can fix it yourself, or replace it
The problem seems to be gone. I haven't had any issues for two days now. All i did was press the power button really hard multiple times. Thanks for you help man!
Related
About three weeks ago my launch Epic 4G Touch got its power button stuck on. In the weeks prior I had had occasional glitches where pressing the power button would turn on the flashlight (an AOKP feature where if you hold the power button from off, it turns on the light), or when pressing it to put it in sleep I'd get the power-off menu. And occasionally it would get worse, where pressing the power button would lead to the entire phone shutting off and restarting after a few seconds, as though I had held the power button down the whole time. Anyway, as I said, it finally reached the point where the button was apparently stuck sending the On signal the entire time. And it was clearly hardware-level, as if I'd pull the battery and put it back in it would INSTANTLY power itself back on.
I took it to the Sprint store, they reviewed it, couldn't fix it, and ordered me a replacement which arrived a few days later. I've had that replacement for about two weeks now without any hardware problems. I did switch to AOKP again, but I've had no issues whatsoever.
Until today, when it progressed through all the above-mentioned symptoms and all the way to stuck ON permanently, in the span of a few hours.
Has anyone else experienced this? Is there any logical reason to suspect this could be a fault of the sofware I've installed? I've never heard this symptom before, which makes me think it's extremely unlikely or others would have caused it, plus the power-on from battery implies to me this can't possibly be a software issue. But I want to be sure before I get it replaced yet AGAIN and cause it again, or have the store try to blame my custom ROM (they never said a word last time).
Help?
EDIT: Pretty confident I just confirmed it's a hardware problem. I booted into CWM to try to make a backup so I could flash to stock and confirm it wasn't software. The power button of course didn't work in CWM either. What I hadn't thought of is that I couldn't get back OUT of CWM without the power button. Even a battery pull would put me right back into it. I finally get desperate and yanked the battery and banged the phone on the desk against its power button a few times, then put the battery back in and the phone didn't power itself back on. I then hit the power button, booted to CWM, and managed to use the power button to reboot to system. So that confirms it's hardware to me. So I guess the question shifts to: two phones in a row with this problem, and I've never seen it mentioned before. Am I just incredibly unlucky, or have others experienced this? Second: anyone successfully manage to use a scenario like this to talk them into a different phone? I'm not loving this chain of events, and I'm not loving to hack my phone to get a good stock experience. I'd really love to switch to a Galaxy Nexus. Any tips?
I have the same problem just got it today....Really need to fix this
Sent from my SPH-D710 using xda app-developers app
Seen a couple different threads about power button. Someone took it in to be repaired/replaced only to have it go bad again later. I guess I have gotten lucky, there was a good while that my power button liked to stick and not function properly. It went away one time after I accidentally left my phone in a hot car. I suppose my issue could have been from something sticky being spilled on the phone though.
Sent from my SPH-D710 using XDA
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
vortexface said:
So I recently installed CM 10.1.2 on my S3, and everything worked perfectly for a few days. Yesterday though, my phone started acting strangely (lag when turning screen off, registering phantom input, etc) and began rebooting every few minutes. At some point, it ran out of battery - and now I can no longer boot past the CM loading wheel screen.
I can't boot to recovery, and I don't think my phone is taking charge (from my computer or a wall outlet), and the farthest I can get is the loading wheel - sometimes it only gets as far as displaying the Samsung logo, or the Galaxy S3 screen with the android dude at the bottom.
I'm still covered under warranty, and would love to take it to the store for a replacement (I've had battery issues prior to this), but the fact that it can get to the CM loading wheel means that they might figure out that I've rooted and whatnot. But I can't get to recovery to flash a stock image, so...what can I do?
Click to expand...
Click to collapse
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
alltechinside said:
Your best shot is to either borrow someone's S3 battery or buy a battery pack. Use that to restore your phone back to stock (unroot) and then you can go to the store for replacement.
Click to expand...
Click to collapse
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
vortexface said:
So turns out battery isn't the issue, I used a wall charger to get it to full charge. I can get it to the download mode confirmation screen, and can press volume up to confirm - but my phone reboots soon after that.
Recovery isn't really possible either, I can see the blue text in the upper right but my phone reboots after that as well.
My phone will often show an empty battery icon with a little refresh icon in the middle; does this indicate that it doesn't see the battery as charged (even though it is)?
Click to expand...
Click to collapse
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
mtmodi said:
My phone started having the same problem yesterday and I tried my friends battery but it still doesn't work.
Click to expand...
Click to collapse
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
vortexface said:
Yeah I've been doing some research into the issue...
I've noticed that my phone automatically boots when I put the battery in, and that it'll do a quick vibrate when plugged in to a power source (outlet or computer) but won't turn on.
Apparently the phone isn't supposed to boot automatically when the battery is put in, and this could be the source of the random reboots - I think if I can get the rebooting under control, I'll be able to get into download mode and fix it all. But I'm not sure how to do that. Maybe the power button has gone bad, as it also doesn't usually respond when I try to use it to turn on.
If there is a problem with the power button, does anyone have any ideas on how to fix it?
Click to expand...
Click to collapse
Mine does the exact same thing where I have to pull the battery and when I put it back in it automatically starts up and when I go to download or recovery it turns off before I can do anything
Sounds like power button issue.
I was having the same issues (random reboots, boot loop, powering on when battery put in, reboots in download mode and recovery)
This is not an easy fix. I ended up pulling the power button out and just setting my screen to time out after 15 seconds. Sucks but it works now.
If I ever need to turn off or hard reboot, I stick a pin in the power button hole and push down on the button.
Really turning me off on purchasing future Samsung phones
Sent from my SAMSUNG-SGH-I747 using xda premium
The power button is a common issue for these phones.
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
AndyYan said:
This really sounds like some hardware problem, but to be safe, learn how to use Odin and use it to revert your phone to completely stock condition (cleaner than factory reset).
Sent from Samsung Captivate Glide @ CM10.1.2
Click to expand...
Click to collapse
I tried to do that, but the first times when Odin try to reboot the phone it just freezes and i have to unplug it. After many tries it finally finished, but the phone keeps freezing and crashing.
The phone even crashes while turned of and conected to the power adapter.
Do you think that with LiteROM 0.9.0, that might fix this issues?
I've got reboots too, try to disable auto brighness
It helps for me
Sent from my SGH-I927 using xda app-developers app
Power button issue
I am having a similar problem. At first, it just happened on rare occasions. However, today, it started doing it repeatedly. The phone was unusable. I did some checking around, and it appears that the power buttons on Samsung phones are prone to sticking. Some people suggest you actually remove the battery and slam the power button against a table. I wasn't going to do that, because I could just see it doing even more damage. What I did instead was firmly tap the power button repeatedly. It seemed to unstick the power button and allow the phone to function again.
Another alternative is to have the power button replaced, but that might be a hassle.
First of all, sorry for my bad english.
I bought it on amazon a few days ago, I have the same problem...
I thing aznemesis is right, because my power buttom is very sensitive, in fact, some times, when I press the button smooth and fast, to turn off the display like, the typical menu appears as if I had pressed the button for much longer period. Which proves your theory. The problem is if I hit the button over a table and the button breaks here in Chile do not exist spares of the terminal
Well, I did. I couldn't stand the desire to do so. After nearly 18 hours, the terminal isn't rebooted again.
Panchon1978 said:
I bought a Samsung Glide i927 phone last month in the US, i bought it unlocked as i am from argentine, and i wanted to use it with movistar.
Recently the phone started to crash a lot, by that i mean that the screen starts going white, with horizontal lines and pixels of different colors appearing, then just turn off or restarts itself, only to crash again as soon as it starts an then turns off.
When this happens i try to start the phone and select the shut down option myself to see if the next time it starts it doesnt crash. But sooner or later it happens again.
This problem its happening too often, and not while doing something in particular like running an app or something. Sometimes it crashes just by plugging it to the power adapter, it even shows the white screen with the lines instead of the charging battery image when i charge it while turned off. I have already try to fix it upgrading android or doing a factory reset, but that didnt work.
Anyone have any idea of how to resolve the problem, or if its a hardware malfunction that cant be fixed?
To make things more difficult, as i said earlier im from argentine, and i cant go to AT&T or Samsung to get it fixed or get a replacement. English is not my first language, so please forgive my orthographic mistakes.
Thanks
Click to expand...
Click to collapse
The horizontal lines on the screen sound as if it is an overheating issue. What were you doing before your phone shut off? Are you using the factory charger?
cure found
take the battery out...blow on the power button with some compressed gas to get the dust out....then pour a drop of silicone based lubricant on the power button so that most of it gets in the gaps...then hit the power button a few times....haven't had any reboots since then
[Q] Please help! Stuck in Bootloop, power button "stuck", no download mode!!
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Darkendes said:
I believe this has to do with the phone thinking the power button is constantly being pressed...
I'm looking for any advice. My s3 suddenly went into a boot loop this morning. It powers on for a few seconds and turns itself back off. I took my case off and noticed the power button is loose. Doing a little research, came across similar issues online caused by the main board going faulty and the phone thinking the power button is constantly being held down.
I know this because I can remove my battery, put it back in, and without even touching any buttons, the phone will attempt to power up.
I'm currently rooted and can't get into download mode for more than 3-5 seconds before it turns itself off. I was only once able to apply the perfect pressure by squeezing the side of the phone which allowed it to boot normally, but about 30 seconds later, the power menu appeared by itself and it turned off a few seconds later.
Has this happened to anyone else?? Anybody know how to go about fixing it??
My phone is still under warranty, but I can't flash back to stock.
Things I've tried:
Download mode
Recovery mode
Different battery
I haven't tried taking the phone apart yet. I want to get a replacement if possible. But just in case, has anybody repaired this themselves??
I'm really at a loss here. Any help is much appreciated!
Click to expand...
Click to collapse
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
MooreHeat said:
Wow, crazy. I'm experiencing the same issue starting yesterday! I haven't tried swapping my battery yet, but the stuck power button makes so much more sense. I'm having all the same issues with not being able to stay in recovery mode or download mode for very long.
[EDIT]
My phone also seems to be reacting to static electricity. Say I let sit on my desk... It does nothing (not cycling reboots), if I pick it up it'll just start rebooting again. This leads me to believe that maybe it's not my power button but a battery or internal component issue.
Click to expand...
Click to collapse
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Darkendes said:
Weird. I haven't noticed mine reacting to touch, but I did watch it try to start itself multiple times while sitting all by itself on my desk.
I'm going to take it to my carrier's in-store warranty center. They said with it rooted it can't be replaced, but they can try to repair the button if it's stuck.
We'll see what happens.
Has anybody had to replace their power button themselves before?
Click to expand...
Click to collapse
Well I just disassembled my S3. The power button mechanism seems to be just fine. It clicks down with pressure and releases just as I would expect it to. I'm thinking my issue is something electrical or battery.
Were you doing anything when your phone went in to boot loop? I was just texting someone and then.. poof!
What ROM are you using?
I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
autonami said:
I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
Click to expand...
Click to collapse
Sounds like the power button may be stuck which is a known issue with this phone. Here is a thread on the issue:
http://forum.xda-developers.com/showthread.php?t=1931310
autonami said:
I've been using my S2 as a music player for a while. and its been running Liquidsmooth 2.10. and its worked just fine for ages.
my s4 was damaged, so i was using my s2 as a backup. it worked fine for a week or more, then suddenly one day, it just just killed it self. nothing was changed as far as rom/kernel or anything. i was just typing a text and all of a sudden the screen flickered, and the camera flash went off a couple times, the screen turned back on and the off again. then it just turned off.
i have not been able to get it back on since. it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly. thats all i can get out of it. it wont go into download mode or recovery or anything because as soon as i put the battery in, it tries to boot itself.
anybody have any ideas what is goin on here?
Click to expand...
Click to collapse
I've come to find out if the phone crashes this will happen, it's normal behavior believe it or not. If you will be patient and wait for about 7 to 10 minutes, the phone will finally reboot. The next reboot will be normal time again. This might be the device's way of protection, IDK.
cwyman said:
Sounds like the power button may be stuck which is a known issue with this phone. Here is a thread on the issue:
http://forum.xda-developers.com/showthread.php?t=1931310
Click to expand...
Click to collapse
thanks, this did the trick. but i think it may have been more so the volume up button. there is a metal piece that surrounds the volume button on the board, somehow it was coming off, pushed it back on and mashed the buttons a bunch, came right on.
autonami said:
...it will show the SII logo for a few seconds then turns off. then proceeds to vibrate once every 2 seconds endlessly...
Click to expand...
Click to collapse
This is almost certainly caused by a bad/stuck power (on/off) switch. It's a very common problem on all the US-carrier Galaxy S2 models. (Sprint, Boost, Virgin, Telus, T-Mobile, AT&T, etc. I don't think Verizon sold the SII)
You can check the switch by gently touching the physical switch (plastic cover/"button" removed) with a toothpick/pen/etc. As a "snap-action" switch, it shouldn't activate until you hear/feel it "snap" closed. If it's activating with a light/slight/tiny touch, the switch is bad. On my Sprint GS2, even the slightest brush against the power button caused it to wake the phone. Sometimes it would stick "on", and then the phone would reboot. I bought a new switch, soldered it in, and have no problems since.
If you don't have insurance coverage and are out of warranty, you can replace the switch yourself. Several eBay sellers offer replacement power switches for the SGH-T989 Galaxy S2. (about ten bucks)
Or, if you don't have mad soldering skills, several offer mail-in repair service as well, and most seem to have great feedback.