[Q] Problems with SEUS - Xperia Arc Q&A, Help & Troubleshooting

Hi - more questions, but this time its a problem I'm having. Before flashing the latest O2 UK firmware I want to decrypt my current Orange France 2.3.2 firmware in case I need to go back to it. However, I'm assuming that I need to connect with SEUS once (and possibly update whatever they have) so I can then find the current firmware files in the SEUS folders on my PC.
Anyway, the long and short of it is that when I am told to hold the back button while connecting the phone, NOTHING HAPPENS. I've tried loads of times, tried reinstalling SEUS, nothing. Some drivers started to install, and all seems OK there - no yellow triangles in device manager. Also installed PC Companion (automatically offered when I connected the phone with it turned on). It installed drivers then too. All fine. I tried using a different USB cable too - no luck.
Any clues ?? Searched Sony Ericsson site and it is bare of useful info. Did a search here too but no luck either.
Thanks in advance.

and you followed the instruction as they say:
1. switch off the phone
2. wait for 30 seconds or so (pref. remove the battery and insert it)
3. hold the back button
4. insert usb..
it should detect the phone no matter what. i hope there is some juice in battery...

I've heard that SEUS and PCC now are able to detect rooted phones and don't let you reinstall stock software. It needs the stock build.prop

Thanks for the replies. I have been pulling my hair out on this. I realised that it is to do with my SECM USB Flash drivers being faulty or something.
I tried to use PC Companion and it got to the same bit where SEUS crashes - right when it wants to get in to flash mode on the phone. It hangs the computer up.
I have googled like crazy and have seen reports of others PCs hanging at the same place. BUT, I can't find a way to repair or reinstall the USB Flash drivers - I've reinstalled SEUS and PC Companion plenty of times, with my anti-virus off. And tried to get in to flash mode with the anti virus off.
Problem I think I had is that a lightning storm stopped my first installation of PC Companion - I think it may have screwed something.
Any ideas how to fix the usb flash drivers ???

Have you tried de-installing SEUS and PCC, then in device manager search for and remove the USB Drivers for SEMC.. then reboot.. then re-install SEUS..
??

im_iceman said:
Have you tried de-installing SEUS and PCC, then in device manager search for and remove the USB Drivers for SEMC.. then reboot.. then re-install SEUS..
??
Click to expand...
Click to collapse
Thanks - tried that but no luck unfortunately. Couldn't even see anything in Device Manager to do with SEMC, SEUS or Sony Ericsson - was looking under USB Controllers. When I did a full search I did find plenty of traces of the drivers GGSEMC (Gordons Gate Flash USB drivers) in both system32 folder and in the Sony Ericsson folder left over after uninstalling SEUS. Didn't want to just delete the ones in system folders.

you could try doing the "update driver" operation - my driver was called Sony Ericsson seechri (or something like that!).... see if you can repair..

Perhaps you could try on ur friends pc. Just to confirm that seus is the problem.

SOLVED (sort of)
Thanks for the advice.
OK - I tried on another machine (why didn't I do that 6 hours earlier ). Works fine on Win7 64 bit. Maybe the drivers didn't get installed properly on Win XP ?? Going to have a go rolling back to an earlier restore point on the XP machine to see if I can get it working.
Anyway, SOLVED. Thanks

Related

Connection to PC problems (MSU/RSDlite)

No matter what i have tried, i can not get any of the motorola software to detect my phone on all of my P.Cs ive tried un installing drivers, software, re-installing and so on. However i have managed to get the MSU update working on some one elses P.C where it installed the 2.2.2 froyo update to:
System Version
Version.34.164.3.MB525.Retail.en.FR
Model Number
MB525
Firmware Version:
2.2.2
but on all my home P.Cs Motorola software update, and RSD lite just wont detect.
the only thing that they have in common is that they all run, or have had Sony Ericsson PC suite installed.
after searching google, it turns out that the Sony ericsson PC suite causes all sorts of problems with other software/USB hardware, and i think my little defy has fallen victim to this.
So, i have un installed the SE software form my main P.C searched for the drivers, and deleted them, serached through the USB devices in device manager, and uninstalled all USB root hubs, and hub that have Sony ericsson drivers, and reverted them back to microsoft drivers, re-installed things over and over again, spent god knows how much time trying to sort it.
An after all that, still nothing. i could type the magic words format C:\ but i really really dont want to do that as its a complete pain in the arse to get it all back together again.
any help would be greatly appreciated, thanks.
Try deleting registry entries. I used advance installer pro.
Sent from my MB525 using XDA App
before deleting registries try using the motorola driver installer and clear and reinstall the driver package
Many thanks for you replies, ive tried the re-install the drivers route, and i had a look at advance installer pro, but i was way out of my depth with that, although i am happy to have a look through the registry and alter things there manualy ( as i know what ive done ) as long as theres a decent guide.
I have even tried to run the MSU from a virtual machine running windows XP ( VMware player) but the install always stops with an error message check_hotfix_for_vista.vbs
USB debugging is off?
seems like its on
Ive tried it with USB debugging on and off, on all the USB connection options available on the phone, and every USB port on my P.C
is your windows updated or does it have the necessary reqts to run rsd? If they do, try reinstalling rsdlite. I still use rsd4.9 plus the necessary motorola drivers. If that still doesn't work. Try repairing your windows if you still have your installer.
Sent from my MB525 using XDA App

[Q] PC won't detect Arc

Greetings!
Past couple of weeks when trying to connect my Arc to the PC it will not pick it up. It charges OK with the green light showing on the side but absolutely no indication from PC or laptop that a phone is connected.. I have 3 different cables and another laptop - having tried all the cables on both machines - still no joy.
No notification in the pull down - nada!
Reinstalled Win7 and factory reset phone half a dozen times - still nothing!
Running Win7 64bit but have never had issues with OS previously up until a few weeks ago!
Service provider was as useful as an ashtray on a motorbike!
Anyone know a solution?
Thanks
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
TheHaso said:
install PC companion and SE Update Service, enable usb debugg mode on phone, look at your ubs connection settings on phone too
Click to expand...
Click to collapse
Thanks for the reply TheHaso. Should have mentioned I have tried with Companion installed and not installed, updater installed and not installed. With debug on & off, MTP on & off, MSC on & off, storage mounted/unmounted.
Really strange to be honest!
check your 'Device Manager' on your desktop,, it will show you if any hardware connected and not working propely.
right click and try update driver if show caution on portable devices.
Sent from my LT18i using Tapatalk
Also tried this for a solution buddy.. Thought it was a USB driver had slipped off or something.
Truly baffled! If it's charging fine then why would pc companion not detect it :-S
Sent from my LT15i using Tapatalk
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Tarzan- said:
I'm sure you must have already done that but may be try updating with a different driver and see if it could solve problem. I know because it also happened to me.
Click to expand...
Click to collapse
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
x10Mike said:
Greetings, which other driver would you be referring to? I have literally tried everything but still no detection from PC in MTP or MSC.
Click to expand...
Click to collapse
Uninstall the driver from device manager, then restart the pc and connect to another usb port
From my sexy LT15i
This will work...
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and install it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Kajendran said:
I have almost the same problem on my ARC.
Download MyPhoneExplorer on your PC and install it.
Download MyPhoneExplorer Client from the market and intall it on your phone.
Turn on USB debugging and connect your phone with your PC.
This works on my arc and i guess it will work on you phone as well..
Click to expand...
Click to collapse
Many thanks for the advice. Still not working and decided the final option of giving it to T-Mobile for repair.
Cheers for the reply guys.

Phone is not found my computer

I have this strange problem, that I've had for a while. on plugging my xperia s into the computer PC companion doesn't find the phone no matter what I try. However if I select "Install PC companion " in settings, when I plug the phone in and select the option to install the software it does show up and I can use it fine.
But I would rather not have to do this every time I plug my phone in, is there a way to fix this? If I can remember correctly I had the same issue on GB and I flashed to ICS via flashtools which made no difference...
cheers
I have this problem too actually, I googled it and came across that answer of installing PC companion, which does the job but now I am trying to root the phone and reallly need this fixed so it is able to be rooted
thanks
Try add device under task manager, it'll detect a eerror with xperia s driver. Click fix and it will reinstall the phone driver. It should work afterwards.
Sent from my LT26i using Tapatalk 2
Lusterboi said:
Try add device under task manager, it'll detect a eerror with xperia s driver. Click fix and it will reinstall the phone driver. It should work afterwards.
Sent from my LT26i using Tapatalk 2
Click to expand...
Click to collapse
under devices and printers? I selected add new device and plugged the phone in but it doesn't find it.
But actually it does show up in that window as 'LT26i' see the photo but when I click on it it doesn't really say anything
Is your device recognized by Windows ? I had the same problem until I installed the drivers. Check the device manager.
Not to say the obvious but did you install the driver package found in flashtool? It's not a button, rather in the folder that contains flashtool.exe there's another folder called drivers. Just run the file.
~Jaramie
sent by my ION
Xperia Z said:
under devices and printers? I selected add new device and plugged the phone in but it doesn't find it.
But actually it does show up in that window as 'LT26i' see the photo but when I click on it it doesn't really say anything
Click to expand...
Click to collapse
If nothing works, uninstall the drivers and PC companion. Reboot the PC. Connect the Phone to the PC and let it install PC companion again.
Here is something that worked for me:
go to settings-----storage----seetings----mtp on
after that my computer recognized the phone
I managed to fix the issue, by installing the .55 firmware with full wipe. I had ruled this out as the problem was there when I upgraded from GB to ICS.
But to the OP, if you are still having this issue I would recommend doing that as well. or try @memphis77's suggestion
cheers
Try to reinstall latest version PC Companion again ,and check in Devices and Printers.

[Q] [PROBLEM]Updating Android with Flashtool

Hi.I wanted to update my Xperia S to android 4.0 with PC Companion, but i had problem with 'Preparing mobilephone for installation' where you had to press volume down button while plugging it to my PC.I did ale the stages but nothing happened.So I tried to do it with Flashtool.I click 'Flash' and follow instruction included in thread about Flashtool and using it with my Xperia S.I have .ftf file with Android ICS.So, i click flash,I get to part witch holding down Volume button while plugging in my device, and thats what i get:
Code:
ERROR-(X10flash,java:374) -
ERROR-(X10flash,java:374) - Error Flashing. Aborted
So, what have I done wrong ?
Just make sure u have the latest version of flashtool and Xperia drivers installed.
Sent from my LT26i using xda premium
algates said:
Just make sure u have the latest version of flashtool and Xperia drivers installed.
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Just install SUS and PCC for drivers
boyheadkickâ„¢
Sent from my Xperia Acro S using Tapatalk
Or confirm your system. Is it a 64Bit or 32Bit OS, then use proparity Flashtool.
while you'll find all this info littered around the forum; i'll try to run down the exact order to install stuff...at least the order that worked for me...as flashtool, and your phone, seem to fight windows pretty hard at points...
this is all assuming a fresh start...uninstall the device, flashtool, etc if you have to: also this is for an Ion, but it works pretty much the same i'm assuming.
phone ON, MTP connectivity selected; connect to PC with usb cable. Don't touch anything at first. Windows should find and recognize both the internal and external flash drives of the phone (depending on device), and install necessary drivers. If you're using flashtool, i'd suggest not even bothering with the installation of PC companion. PCC will fight flashtool in some cases when connecting the phone, so if you do install it be sure and turn it off when connecting with flashtool.
Set all your autoplay settings to 'do nothing' or 'take no action' when prompted. This too will help prevent windows from trying to do multiple things when you connect with flashtool running.
now unplug the phone, turn it OFF...while holding the phone volume button DOWN...reconnect the usb cable and continue holding the button. This is where i get different results depending on what machine i'm using. My home computer gives a prompt for new hardware which eventually turns into 'SEMC flash driver installed'. My work computer prompted 'S1 Boot Driver installed'...in either case...flashtool would NEVER work right until one of these showed up...and in my case, trying to get this driver to install with flashtool running simply wasn't happening.
if that works, move on...you may have to keep trying that a few times, though. If the green LED light on the phone immediately turns off and the phone attempts to charge, you'll probably have to try again. For whatever reason windows doesn't always react the same, so it takes some patience.
Next install flashtool like normal. After that, find the usb_drivers.exe and run it. Regardless of phone, i just installed everything listed (even though, for my Ion, not one of them specifically says xperia Ion or LT28...)
after that...reboot computer
Now you should be good to go. I run AVG free on both machines, and it never seemed to fight flashtool, but some have said some anti-virus software will interfere...
load up flashtool, select your firmware (i'm assuming you've read how to do all that)...select what you want to do...connect phone with volume down pressed...hold until the flashing starts...and you should be fine.

[Q] Connecting C6506 ZL LTE via USB to Windows system

I recently acquired a Sony Xperia C6506 (ZL LTE). Before I start playing around with this phone, i need to offload some photos. I'm trying to connect the phone to my laptop running Windows 7 via the USB. My system does not recognize the phone. I'm assuming it's because I don't have the correct driver on my windows system . (I've also tried "PC Companion but had no luck there either). I searched the Sony web site for a driver but did not see a specific one for the C6506. Does anyone know where I can find the correct driver for the USB on Windows 7? Or does anyone have any other ideas why this might not be working?
Thanks
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
atisho said:
I have the same phone and windows 7 recoginzed it and installed the driver by itself. Didn't remember if it downloaded it or found it from the system. Perhaps you can try the PC companion software from Sony.
Click to expand...
Click to collapse
Thanks for the reply - I've loaded PC Companion and in step two, it never recognizes the device.
BigT1962 said:
My system does not recognize the phone.
Click to expand...
Click to collapse
What happens when you connect the phone to your PC? Anything? Do you see any messages popping up? Any errors? Do you see it in device manager? Also, do you see any messages on your phone when you plug it in? What USB connection mode is set in your phone's settings? In general, MTP should be the most universal method.
I have the same phone, and it is recognized perfectly by Windows 7 (at work) and Windows 8.1 (at home). When you install Sony PC Companion, it includes the proper drivers, so you don't need to do anything extra (you do need additional drivers for flash mode and ADB, but that's a different topic). I would suggest trying another PC, to see if it makes any difference. If it still doesn't work, it might be something with your phone...
As an alternative, you can use a WiFi connection to access your files on the phone. I often use either ES File Explorer or Software Data Cable - they both provide an FTP service that you can connect to from your PC over WiFi.
Have you tried with another cable? My Xperia is recognized perfectly out-of-the-box on Windows 7, 8.1 and 10, as soon as I connect it, PC starts to search and download drivers, no PC Companion installed nor Flashtool drivers. :/
DLSlith said:
Have you tried with another cable?
Click to expand...
Click to collapse
Yeah, that would be a good option to start, forgot to mention it. I've seen bad USB cables quite a few times, more often than I'd expect...
Thanks again for the quick replies and the suggestions cause they worked - it was the cable. The cable I was using was capable of charging the phone but did not allow Windows to recognize it. I used a different cable and it worked fine. Tharnks again. Now the fun begins changing the phone into a media playing device. If you have any suggestions on this I'm all ears.
Thanks

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