Develop Bugs

[Q] Question about Manf. Warranty

Hey everyone, I searched this question and could not find an exact answer. So if anyone of you would be kind and give me some insight on this, I would be forever grateful. Well recently my mytouch slide rooted screen decided to just..not work anymore? At first it would turn black (as if I pressed the top left key/lock) I would leave it alone for a minute, it would come back. Fine, no problem..well it did it again today and this time stayed off the whole day. Funny thing is you can tell the phone is working. Notification lights are working, the (G) button works as I can hear the beep waiting for voice command..etc.
Being that my phone was rooted, and I really had no way to restore the phone to factory default, the best I could do was flash ESPRIMG.zip and pressing vol up to start the updating process. Updating process worked, I can hear the tmobile jingle at boot instead of "Droid" boot sound that I had from the SLIDE MR1.v4 rom I had installed. (I can still see the device in ADB, don't know if thats a good thing.)
I called tmobile, went through the troubleshooting steps and they are sending a replacement out. I was advised it should be here within 7days (as I wasn't going to pay 19.99 for a 3 day service they offer). Will the phone I'm returning be fine? Will they know I had root and not issue me a replacement for free, but make me pay for one? Am I worried about nothing? Lol, any input would help!
edit1: Phone has never gotten wet, never dropped it..NEVER ABUSED period!
Thanks,
Niftymu

Sinced you flashed the stock ESPRIMG, and it seems to have worked (since you got the jingle back), it should be back to fresh unused condition.
You shouldn't have anything to worry about.

falken98 said:
Sinced you flashed the stock ESPRIMG, and it seems to have worked (since you got the jingle back), it should be back to fresh unused condition.
You shouldn't have anything to worry about.
Click to expand...
Click to collapse
Thank you Falken98! Lets just hope this replacement doesn't come with the new recovery thats being found on the latest OTA, it would make rooting..a pain in the butt, and I must have roootttt! If it does tho, oh well, there will be a way.

Just hope your replacement phone works... my 3rd slide should be here this week.
Sent from my T-Mobile myTouch 3G Slide using XDA App

My 2nd slide will be here this week for me to. I sent mine back cause of the keyboard an the replacement they sent had the same problem but worse. Hope the new one they send will be as easy to root as this one was.
Sent from ROOTED MyTouch Slide

What was wrong your keyboard??
Sent from my T-Mobile myTouch 3G Slide using XDA App

just flash back to default

What problems with the keyboard have you guys been having?
Sent from my T-Mobile myTouch 3G Slide using XDA App

My keyboard started getting really loose and progressivly got worse over a period of two weeks now. When I text on screen my phone wiggles back an forth its very annoying. The one they sent to replace this one was even worse an had that wiggle bad.
Sent from ROOTED MyTouch Slide

megan23247 said:
My keyboard started getting really loose and progressivly got worse over a period of two weeks now. When I text on screen my phone wiggles back an forth its very annoying. The one they sent to replace this one was even worse an had that wiggle bad.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
If you don't mind me asking, you primarily typed using your keyboard as opposed to using swype?
Sent from my T-Mobile myTouch 3G Slide using XDA App

Acually I hardly use the slide out keyboard I mostly do use swype thats why its even more annoying cause it slides when I'm just texting.
Sent from ROOTED MyTouch Slide

I am having a new slide sent to me because the camera doesn't focus right anymore..... I tried a bunch of different roms to see if that fixed it but it appears to be a hardware issue.... anyone else have the same blurry cam problem? I see alot of people are getting it on forums

megan23247 said:
Acually I hardly use the slide out keyboard I mostly do use swype thats why its even more annoying cause it slides when I'm just texting.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
Oh I understand now! That is something that I have been wondering about. Will the locking mechanism eventually start to wear out due to old she. Have you received your new phone yet?
Sent from my T-Mobile myTouch 3G Slide using XDA App

Recieved the new phone and this one has HORRIBLE light leaks coming out of the front case! WTF

Received my device today also. No light leaks, and came with .04s radio. Rooted it as soon as I got home so far so good.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

megan23247 said:
Recieved the new phone and this one has HORRIBLE light leaks coming out of the front case! WTF
Click to expand...
Click to collapse
So did you call Tmobile to return it for another phone? I cannot believe that phone came defective like that.
Sent from my T-Mobile myTouch 3G Slide using XDA App

Im fixen to call them now. I wanted to show my bf first an make sure I wasnt just trippen...an I wasnt he saw the light leaks as soon as I turned the phone on. Ill let u know what they say in a min.
Sent from ROOTED MyTouch Slide

megan23247 said:
Im fixen to call them now. I wanted to show my bf first an make sure I wasnt just trippen...an I wasnt he saw the light leaks as soon as I turned the phone on. Ill let u know what they say in a min.
Sent from ROOTED MyTouch Slide
Click to expand...
Click to collapse
I look forward to hearing their response to your!
Sent from my T-Mobile myTouch 3G Slide using XDA App

Here is the link to what I ended up doing...
http://forum.xda-developers.com/showthread.php?t=750795

buttons quit working

so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.

damngood98 said:
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
Click to expand...
Click to collapse
No, never happened to me, did you say you already tried doing a full wipe/reflash? If that didn't work try flashing a different ROM like cr_mod or 3rd sense and see if the buttons work in those. Could be a corrupted ROM, redownload and reflash it. If you haven't already, update to 6.1.1.

next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
Click to expand...
Click to collapse
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App

guitarist5122 said:
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
Haha, same here. I received a used g1 from a friend, I was its fifth owner I think, it had no issues, I ended up accidentally breaking it because I fell asleep on a recliner chair and it fell out of my pocket into the recliner mechanism and got its chin crushed. Poor thing. I took it apart and wiggled the bent connector a little bit, and it actually worked for a few more months, although fragile. Now it won't turn on anymore though, totally done. It lived a long life though.
Now I'm using the same friend's old slide, which he spilled a full glass of lemonade on. It didn't work for a week, then randomly started booting, so he gave it to me since he had already gotten a vibrant. The only thing that doesn't work on it is the camera, which I couldn't care less about.
HTC phones have been great for me, you must be treating your phones like they are $40 dumbphones made by nokia.

lol! no, that would be my son who treats his g1 like a hacky sack. it's my wife who's having all the bad luck. i may try taking it apart and seeing what i can do but believe me she pretty much uses her phone as a phone and to facebook. otherwise it sits in her purse. although she has gotten into angry birds lately and i do see her getting frustrated more & more.....

You bought a second hand phone that is now failing and you're blaming the manufacturer? It sounds like to me the previous owner may not have foreclosed some previous "incident" happening to the phone.

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
Click to expand...
Click to collapse
I realize I'm arriving a little late to this conversation but Im wondering if you ever figured anything out with this? My phone did the exact same thing this last weekend and after completely tearing it apart and cleaning all the connections I could, with not fix, I finally gave up and bought a G2. If you do have any ideas it would be awesome!

Same thing happened to me, I have a thread in the general section, I'm on my fifth slide
Sent from my T-Mobile myTouch 3G Slide using XDA App

One of the Cyanogen Mod nightlies was very unresponsive on touch and a few other things.
You can try a more stable cyanogen rom, and see if that makes a difference.

Its not that. The slide isnt just unresponsive, its not working at all. I wiped it all to start over and try a stable but now I cant get past the start up screen where you have to tap the android haha. I bought a G2 so if I fix it, it would just be to sell or as a backup. Anyone know anyone that wants to buy it?

VZW GNex. Will getting a replacement fix this?

So I'm one of the unfortunate users that has the stupid mic muting issue. I've just been dealing with it and waiting to see if a update from vzw ends up fixing it. Well, it's been five months and still no update. I rooted my phone immediately after the first time I ran into the problem. I'm on the 4.0.4 radio now and it's still there.
So has anybody had luck switching out devices? It sucks because my screen is beautiful and the call muting issue is the only one I have. Should I go through the hassle of getting a replacement?
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2

I've never had this issue on my LTE GNex. I don't believe its a common issue. I would definitely get it replaced.

what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.

cancerouspete said:
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
Click to expand...
Click to collapse
To all Verizon Galaxy Nexus users who have no idea what issue we are talking about, read the following:
http://code.google.com/p/android/issues/detail?id=24019
It basically happens on full signal (with LTE and/or CDMA turned off and on), stationary or moving, under bluetooth + speaker + ear piece while physically holding the phone or not, makes our voice turn into a choppy robotic sound and we can hear them but the other party can't hear me.
Only resolution to this problem is hang up and call again.
There is a huge variation among devices, some has this issue as soon as 5 seconds into a phone call, some have it well into 15 mins or even 40 mins into a call. Some happens basically on every other call, some happens once in a bluemoon.
Yes, we've all tried every single ROMs and radios. And yes, we are not holding it wrong to cover our mic with our finger tips.
And yes, it is not user error because it happened to all 2 new gnex and 2 refurbished replacements STOCK without any apps on it. I got mine to happened on pretty much the entire state of california (I travel very frequently from SoCal to NorCal)
The only reason a few might not face this issue is simply because 1) either they picked the cream of the crop out of all these affected devices 2) not using the GNex as a phone as much as some of us do.
I simply do not use GNex for business purposes...
To OP, getting a replacement might help a little but no promises.

Man I'd have replaced it long ago. I would imagine it's hardware related or they would've pushed an OTA to fix it. I read somewhere that Verizon stated an update would be sent out that would fix it, but I'm not buying it.
Sent from my Galaxy Nexus using Tapatalk 2

Yeah I'm just scared to swap it out and receive one with a ****ty screen. Plus I have a invisible shield on here. And there's no guarantee it will be resolved. Has anyone had any luck with swapping them out? I really don't want to switch to a different phone. I've waited for a nexus device to hit verizon for so long.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2

Ya know, honestly, I'm not all that impressed with the phone. I've only had it a couple weeks, but it doesn't do anything better than the Epic 4G Touch that I came from. The E4GT was awesome, the Sprint network, not so much. The camera and battery life were just so much better and I'm struggling with that.
Sent from my Galaxy Nexus using Tapatalk 2

bangdrum said:
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Gotcha Bro
FNM

I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(

blackdiamond01 said:
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
Click to expand...
Click to collapse
This is why I'm glad I asked. I don't want to bother with getting a refurbished phone for nothing.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2

I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2

bangdrum said:
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.

Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium

donnieseech said:
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Good luck with that. I'd be interested to know how that works out for ya. Hopefully you'll get a decent answer.

blackdiamond01 said:
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Click to expand...
Click to collapse
Exact same story they told me. I'm in my 5th device. 1st one camera broke completely and signal issues. 2nd one screen had a nasty yellow tint on half the screen. 3rd one had the worst screen I had ever seen. I wish I would have taken pictures to show. 4th one was great till the ear speaker completely went out and the speaker broke. 5th one that I currently have has a beautiful screen with no issues so far.
Sent from my Galaxy Nexus using xda premium

Touch screen issues return or software fix

May have to take my G back. A lot of touch screen issues where touches aren't being interpreted correctly... It is also very difficult to scroll up and down fluidly without selecting something... Honestly starting to get a little frustrated with the issue... Not cool at ALL.. Hoping this is not a bug. I actually have to push about 2-3x harder on this touch screen then any of my other phones.. If I just flick my finger to scroll through a page 1/2 the time my finger selects something instead of scrolling. That is also why I have been having so many keyboard issues. May do a hard reset tomorrow. And wait for some of you guys to get your in the next few weeks before returning mine.
Sent from my LG-E970 using xda premium

mrdumbdumb said:
May have to take my G back. A lot of touch screen issues where touches aren't being interpreted correctly... It is also very difficult to scroll up and down fluidly without selecting something... Honestly starting to get a little frustrated with the issue... Not cool at ALL.. Hoping this is not a bug. I actually have to push about 2-3x harder on this touch screen then any of my other phones.. If I just flick my finger to scroll through a page 1/2 the time my finger selects something instead of scrolling. That is also why I have been having so many keyboard issues. May do a hard reset tomorrow. And wait for some of you guys to get your in the next few weeks before returning mine.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
I notice this happens while plugged in. I think it's a mix software/hardware issue.
When plugged into the wall with the default cable it goes retarded.
I tried again with my Nexus 7 cable/charger and it was fine.
Retarded again when plugged into my laptop.
The phone is ****ing beautiful, but **** like this makes me want to return it and I've only had it for 4 hours.
EDIT: This phone is the biggest pile of garbage I've ever touched in my life. It's locked up like apple and you can't even debloat it without it crapping out.
I'm returning it tomorrow morning.
On a side note, it's the sexiest phone frame i've ever touched.

yes... Should have mentioned that... LOL... happens when it's plugged in WTF
Sent from my LG-E970 using xda premium

mrdumbdumb said:
yes... Should have mentioned that... LOL... happens when it's plugged in WTF
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
It's insane.
Band with me brother. Return it tomorrow and buy a Nexus 4 in 2 weeks.
Also, I bought it unlocked. Full price. I think I was the first guy in the city to buy one.

I have no issues with mine runs perfectly so far thnx god
Sent from my LG Optimus G

My touch screen is fine but the stock browser likes to lock up on occasion. I am not sure how much I actually love this phone.
Sent from my LG-E970 using Tapatalk 2

In Korea, it's known issue between OG users.
Cause of unstable voltage or no grounding(earthing) in your house.
OG uses 1.2A charger, it's too sensative.
Using ferrite core cable may reduce touch issue.
Someone uses Blackberry's charger. but not sure in other country

No issues with mine. Phones are not built equally. And I don't care that's its all locked up. I don't do any of that stuff anyway. People should know what they buy. I new it was going to be locked up before I bought it. You can never go wrong with a nexus device if that stuff is important to you. I just get tired of people complaining about phones that are locked up. There are more people out there that will buy this phone that have never herd of rooting or a locked downloader. I know two people that never herd of that stuff but love and buy android phones. Now granted that I'm saying this in the xda forums so it kinda pointless.
Sent from my LG-E970 using Tapatalk 2

spacecasespiff said:
No issues with mine. Phones are not built equally. And I don't care that's its all locked up. I don't do any of that stuff anyway. People should know what they buy. I new it was going to be locked up before I bought it. You can never go wrong with a nexus device if that stuff is important to you. I just get tired of people complaining about phones that are locked up. There are more people out there that will buy this phone that have never herd of rooting or a locked downloader. I know two people that never herd of that stuff but love and buy android phones. Now granted that I'm saying this in the xda forums so it kinda pointless.
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
*heard (sorry)
It's not just locked. You can't debloat without the entire thing locking up.

bastardinator said:
*heard (sorry)
It's not just locked. You can't debloat without the entire thing locking up.
Click to expand...
Click to collapse
Can you freeze it? I was planning on doing that but idk if it will lock it up also. Iv always just done that because some ota updates don't work if you don't have all the stock apps.

interesting about the grounding... kind of like a gfi popping.... hmmm. my house has no ground wires and has never been upgraded in the past 80 years so that is possible phenomenon ... phone does feel a bit cooler and my quadrant scores are also tick lower too after the firmware patch
Sent from my LG-E970 using xda premium

My EVO 4G had the same exact problem when I tried to use my multi charger (car charger but could plug into the wall socket). It worked fine with the stock charger. Probably like they said, something about the grounding or just the charger is a piece of crap.

mine works perfectly, and I just dont get the people backing on this UI....very functional

I returned my Optimus G.
I wasn't able to replicate the problem in-store, so I guess it is an issue with my wiring at home.

This thread is funny because I noticed the same thing when I was looking at the Optimus G. Except this one happened on the one that was in the store. I was trying to pick between the Samsung Galaxy S3 or the LG Optimus G. I kept going back and forth not being able to make up my mind, but noticed the LG Optimus G had a very weird touch screen. It kept randomly selecting things when I tried to swipe from one side to another. I tried turning it sideways and noticed it didnt do it then so I was hoping there was something wrong with the floor model. I went ahead and got the LG Optimus G and I can easily say I am extremely happy I did. The phone has been great so far with zero problems and its already rooted which is terrific. I am having some problems removing the bloated ATT software but that is honestly the last thing on my list right now.

shoemocker said:
This thread is funny because I noticed the same thing when I was looking at the Optimus G. Except this one happened on the one that was in the store. I was trying to pick between the Samsung Galaxy S3 or the LG Optimus G. I kept going back and forth not being able to make up my mind, but noticed the LG Optimus G had a very weird touch screen. It kept randomly selecting things when I tried to swipe from one side to another. I tried turning it sideways and noticed it didnt do it then so I was hoping there was something wrong with the floor model. I went ahead and got the LG Optimus G and I can easily say I am extremely happy I did. The phone has been great so far with zero problems and its already rooted which is terrific. I am having some problems removing the bloated ATT software but that is honestly the last thing on my list right now.
Click to expand...
Click to collapse
I wouldn't remove att bloat yet. Freeze it at most. There has been issues caused by removing it.

I have the touch screen issue on both my lg charger and my old Samsung charger. Its very annoying. Not sure if it's worth returning the phone over because I love everything else about it but I would like to see if there is a way to fix the issue.
Sent from my LG-LS970 using xda premium

Noticed the bug few times too.
Not really a trouble, feels like it stops recognizing the gestures on the screen, cause simple touch actions still working good.
Pushing the sleep button fixing it.
By the way didnt happen to me last 3-4 days.

yep, i've noticed the same thing. a restart fixed the issue for now though. but yes, it was also while being plugged into the AC charger.

FYI, same issue happens with the nexus 4.
If its plugged into a usb port, the touch screen becomes unresponsive.

Defective E4GT's ?

I recently had the random menu pop up and bottom key freeze on my E4GT. It was real bad, my phone was barely usable. Sprint replaced my phone with a refurbished warranty phone, and same exact problem with that phone. Well I went thru 3 phones all with the same problem. I was told it was a glitch with a part in the bottom of the touch screen that apparently goes bad. They replaced the so called defective piece (the whole touch screen). That was done to my 3rd phone. And still same problem. It would always happen about 24 hours after I picked up my phone and it would act up worse when I was in a bad signal area. I became very aggravated. I can understand 1 phone but 3 ? Well the 4th phone I got doesn't act up but I'm still experiencing the bottom keys randomly freezing upon waking the screen. Happens about 4 - 5 times a day. I was on stock FI27 w/ no root. And also I found it odd that when I got the ota for FL24 my phone aborted it and stuck in stock recovery. So I rebooted and went to system updates and it said my software was up to date even tho I was still on FI27. I waited 2 weeks and never got the ota again so I decided to manually update to FL24. Few days after that when QBKing posted FL24 w/ root I decided to root my phone. The bottom keys still freeze randomly only upon wake. I'm afraid to ask for another replacement in fear of getting another bad one with the menu pop up. Id rather deal with the bottom key freeze then the other problem. But it is aggravating with the bottom keys freezing. I shouldn't have to deal with any issues. Anyone familiar with this or experiencing anything like this ? Or does anyone know anything about this? Any help would be greatly appreciated. Thanks
Sent from my SPH-D710 using xda app-developers app

Its called phantom key presses. Are you in a low signal area? It happens because antennae is behind touch buttons. When your in low signal area it causes interference. Theres a thread in detail about this. My previous e4gts did this. I just received a brand new not refurb phone from insurance was built 12-2-12. I have not seen this at all. Tell them you want a new one!!
Sent from my SPH-D710 using Tapatalk 2

The manager at my local sprint store (independently owned & operated) told my brother that the S2's are still garbage and he should buy an S3 instead. Take it for what it's worth. My phone randomly freezes with the screen off and kills the battery, even while I was on stock. My sister's phone has never had a single issue. She also somehow gets 18 hours out of a single battery charge with heavy wifi use. I'm lucky to get 10 with minimal use. I swapped the batteries, and no difference.
It seems these phones have relatively poor QC, but the good ones are great. Why do you think the refurbs were sent back originally? They "test" them and then send them right back out the door.

Yeah I think ur right. And I can't upgrade for a year.
Sent from my SPH-D710 using xda app-developers app

Just as a reference I have two SGs2Epic's since Oct 2011, never had any issues whatsoever,in fact we have not set foot in a Sprint store since Aug 2011. My wife has drop her phone dozens of times,once in the toilet, took it apart, let it dry out overnight in front of ac, reassembled the next morning and its still going strong. The only thing we did to these phones was replace the batteries this past DEC. Both phones are rooted ,mine is on st/ro jelly bean, hers on GB Calk's fabulous E4GT v3.0.
Your condition sounds kind of weird? MikeTuky may be right about the low signal theory, sounds plausible.
Correction/ Did go to a Sprint store around DEC 2011,looking for a doc for our phones. / got it at Amazon.
Pp.:beer:
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.

Well like he said the ones that are good are great, but I've had nothing but trouble. 4 replacement phones and all the same problem b
Sent from my SPH-D710 using xda app-developers app

I have tried asking for a new one, they will not do it. I've even asked for a different phone and all they offered was the Motorola photon lol they said that's the equivalent to this phone. I have called sprint many times and spoke with many different supervisors. Now that you told me they replaced yours with a new one, I'm gonna keep calling and demand a new one. Should I call sprint or the insurance company?
Sent from my SPH-D710 using xda app-developers app

Greek81, by any chance do you work or live near radiation?
Radiologist?
Microwave inspector?
Moon rock collector?
Do drag your feet on a carpet while just wearing socks?
Just curious.
Pp.:what:
sent from a jellybean filled epic touch.

No don't live near anything like that. Its definitely the phone. I just need to get them to send me a new one somehow.
Sent from my SPH-D710 using xda app-developers app

i doubt they will give out new ones now, since the s3 has been out for a while and s4 rumors are running rampant and that usually means a release in the near future. what i don't get is how Samsung/sprint can let so many defective units remain in circulation. you would think a recall would have happened at some point. i cant get my gps to work if my life depended on it and i tried every trick in the book and 2 replacements to fix it. Though i guess it doesnt matter to me at this point since im jumping ship to t-mobile as soon as the s4 drops
although, im curious to know if the other gs2 variants have the same issues just to know who i should blame.