buttons quit working - myTouch 3G Slide Q&A, Help & Troubleshooting

so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.

damngood98 said:
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
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Click to collapse
No, never happened to me, did you say you already tried doing a full wipe/reflash? If that didn't work try flashing a different ROM like cr_mod or 3rd sense and see if the buttons work in those. Could be a corrupted ROM, redownload and reflash it. If you haven't already, update to 6.1.1.

next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App

guitarist5122 said:
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Click to collapse
Haha, same here. I received a used g1 from a friend, I was its fifth owner I think, it had no issues, I ended up accidentally breaking it because I fell asleep on a recliner chair and it fell out of my pocket into the recliner mechanism and got its chin crushed. Poor thing. I took it apart and wiggled the bent connector a little bit, and it actually worked for a few more months, although fragile. Now it won't turn on anymore though, totally done. It lived a long life though.
Now I'm using the same friend's old slide, which he spilled a full glass of lemonade on. It didn't work for a week, then randomly started booting, so he gave it to me since he had already gotten a vibrant. The only thing that doesn't work on it is the camera, which I couldn't care less about.
HTC phones have been great for me, you must be treating your phones like they are $40 dumbphones made by nokia.

lol! no, that would be my son who treats his g1 like a hacky sack. it's my wife who's having all the bad luck. i may try taking it apart and seeing what i can do but believe me she pretty much uses her phone as a phone and to facebook. otherwise it sits in her purse. although she has gotten into angry birds lately and i do see her getting frustrated more & more.....

You bought a second hand phone that is now failing and you're blaming the manufacturer? It sounds like to me the previous owner may not have foreclosed some previous "incident" happening to the phone.

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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I realize I'm arriving a little late to this conversation but Im wondering if you ever figured anything out with this? My phone did the exact same thing this last weekend and after completely tearing it apart and cleaning all the connections I could, with not fix, I finally gave up and bought a G2. If you do have any ideas it would be awesome!

Same thing happened to me, I have a thread in the general section, I'm on my fifth slide
Sent from my T-Mobile myTouch 3G Slide using XDA App

One of the Cyanogen Mod nightlies was very unresponsive on touch and a few other things.
You can try a more stable cyanogen rom, and see if that makes a difference.

Its not that. The slide isnt just unresponsive, its not working at all. I wiped it all to start over and try a stable but now I cant get past the start up screen where you have to tap the android haha. I bought a G2 so if I fix it, it would just be to sell or as a backup. Anyone know anyone that wants to buy it?

Related

is it just me

ok. i have had a tilt, fuze, and tilt 2 now through att over the past 22 months and i dont mean to sound like a man in a tinfoil hat but are they purposely killing our phones? follow me here... i had 2 devices on verizon in 2 years and they were completely stock and worked until the end of my contract,the only reason i had 2 was i broke the first and they replaced it with a newer one through the insurance program. i came to att for the tilt. for the first few months it was awesome, then it all went to crud.reloads wouldnt help. started warranty exchanging til i was blue in the face, about 5 devices, each replacement came back with the exact same problems the original one took months to develop. they swapped me for a fuze. same story, worked flawlessly for a couple months. even running hacked roms and registry edits... then it all went south. started the exchange game. 7 fuzes later they again offered me the one time upgrade for the second time.... alas the tilt 2. incredible phone... ran cooked roms and reg edits without a problem. all my apps never had any issues. then it all started. played the reload game.. nothing seemed to help. around the same time my girlfriends tilt 2 and her dads started with the exact same issues as mine and hers was stock, his was modded. coincidence? now. im playing the warranty exchange game again. and this time there have been 2 insurance phones thrown in the mix , 1 fell down a ladder, one didnt survive my frustration with att. 8 phones later. thursday i open a box with a brand new tilt 2. boot it up. load my minimal requirements to make me happy and out of the gate it has the same issues!!!!!! dropped call, screen orientation issues, lock up constantly, txt message issues, audio issues, bluetooth issues... you name it! its been upgraded to latest software. theres nothing left to tweak on it. att's advice to me was" you are eligible for an upgrade, u should switch to the iphone" im sorry but i have no use for that thing, this is their only current winmo buisness class phone with a keyboard for my fat fingers and it DOESNT WORK! internet is USELESS. is this their way of forcing us to upgrade or do i need to adjust my tin foil hat so the aliens cant read my mind? dont wanna sound like a nut but somethings up. my new non refurbished replacement should be here monday or tuesday. i don't even know if its worth opening the box. this has me ready to pull the plug on att and switch to evo.
Am I getting you right, 20 phones in 22 months?
All I can think is, EXTREMELY bad run on luck on phones. I got the original Tilt at launch and used it (2 years) until the Tilt2 launched, and have had that handset since. Both work perfectly. In fact, I still use the old Tilt as a "backup" once in a while (loaned it to a co-worker a couple times this year when he needed a phone that would roam in Japan).
Mydixiwrecked00 said:
ok. i have had a tilt, fuze, and tilt 2 now through att over the past 22 months and i dont mean to sound like a man in a tinfoil hat but are they purposely killing our phones? follow me here... i had 2 devices on verizon in 2 years and they were completely stock and worked until the end of my contract,the only reason i had 2 was i broke the first and they replaced it with a newer one through the insurance program. i came to att for the tilt. for the first few months it was awesome, then it all went to crud.reloads wouldnt help. started warranty exchanging til i was blue in the face, about 5 devices, each replacement came back with the exact same problems the original one took months to develop. they swapped me for a fuze. same story, worked flawlessly for a couple months. even running hacked roms and registry edits... then it all went south. started the exchange game. 7 fuzes later they again offered me the one time upgrade for the second time.... alas the tilt 2. incredible phone... ran cooked roms and reg edits without a problem. all my apps never had any issues. then it all started. played the reload game.. nothing seemed to help. around the same time my girlfriends tilt 2 and her dads started with the exact same issues as mine and hers was stock, his was modded. coincidence? now. im playing the warranty exchange game again. and this time there have been 2 insurance phones thrown in the mix , 1 fell down a ladder, one didnt survive my frustration with att. 8 phones later. thursday i open a box with a brand new tilt 2. boot it up. load my minimal requirements to make me happy and out of the gate it has the same issues!!!!!! dropped call, screen orientation issues, lock up constantly, txt message issues, audio issues, bluetooth issues... you name it! its been upgraded to latest software. theres nothing left to tweak on it. att's advice to me was" you are eligible for an upgrade, u should switch to the iphone" im sorry but i have no use for that thing, this is their only current winmo buisness class phone with a keyboard for my fat fingers and it DOESNT WORK! internet is USELESS. is this their way of forcing us to upgrade or do i need to adjust my tin foil hat so the aliens cant read my mind? dont wanna sound like a nut but somethings up. my new non refurbished replacement should be here monday or tuesday. i don't even know if its worth opening the box. this has me ready to pull the plug on att and switch to evo.
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Click to collapse
I went
First off, let me start with. you should flash the new radio that is out, in my signature. Second. You should try a custom rom. as it makes this phone way worth it. The bluetooth. There is a cab out there, i will link it, that will help u with that, and also loudness of speaker, incalling, and your mic for outcalling.
These are not my cabs. i in no way take credit for them. i just found them.
My TP2 has been pissing me off lately too. Ive only had it for about 7 months, I dont have it loaded with apps, in fact there are only about 10 I use regularly and it is the stock ROM. I frequently have to do soft resets because it freezes, it takes forever to load apps, messages, just about anything takes 30 seconds or more sometimes.. when i use the retarded headphone attachment with a charger plugged in it when i play music it constantly goes to voice connect even when i have VC turned off. I recently got a free iPhone 3g cus my dad got the new i4 and I've been thinking about using it instead. If I can find comparable programs on the iphone like WMWiFiRouter and scilors groovemobile i will def. switch to the 3g.
I am on my 5th touch pro 2 from t-mobile, due to a power issue and the leaky screen. That said, after turning off manila (I hate that ****) and using a few today plugins, it works beautifully.
What really helped: overclocking it. I have it set up to be dynamic, so it clocks back when the screen is off, but good lord, did it make a difference. Using the phone, what used to be an exercise in patience is now quite enjoyable. Everything happens almost immediately, my battery still lasts me 1-2 days, and very little weirdness.
That said, I've always had the habit of just rebooting my phone whenever I plug it in to charge. No idea why, but I've never had any stability/functionality problems with my phones. They've just sometimes turned off when sliding them closed, hence the 5the phone.
Wow sounds like the gsm users are having a lot of issues lol. I'm still on my original tp2/sprint, going on 9 months now. Never had any major issues with it. Rarely do I drop a call. Have never upgraded radios. Hardware has all remained functional, and with an overclock this phone is great. Probably my favorite winmo device.
Sent from my Neopeek-Froyorider RC2 using XDA App
Man this is my 1st time reading threads from general part of forum and it's hilarious.
Alright, new phone is here. I will be reloading it tomorrow night. Lets see what happens.
mangomango said:
Wow sounds like the gsm users are having a lot of issues lol. I'm still on my original tp2/sprint, going on 9 months now. Never had any major issues with it. Rarely do I drop a call. Have never upgraded radios. Hardware has all remained functional, and with an overclock this phone is great. Probably my favorite winmo device.
Sent from my Neopeek-Froyorider RC2 using XDA App
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Click to collapse
Ya and now I'm with Sprint . And I hope there's no going back. They destroy HTC phones, by changing them to there specifics . Bs .... 6 years in prison with ATT, is like bubba taking Ye lunch daily...
Sent from my PG86100 using XDA Premium App

[Q] Capacitive Back Button Issue

First, I thought I should mention that this isn't the same capacitive back button problem everyone else sems to be having. Instead of not working when I want it to, it decides to work when I don't want it to. It will randomly activate, causing whatever program I am in to be backed out of. I am on my second epic that is displaying this problem. However, this one has only started doing it since I upgraded to froyo. I am running the stock froyo just released. The only time it seems to happen is when the keyboard is extended...
Is it possible this is a software issue? (That could possibly be fixed by flashing a custom rom?) Could it be my case (fishbone)? It has been difficult to find others with the same problem since the issue of the back button not working is much more prevalent.
I appreciate any help.
I haven't had this issue.
It might be the physical back button on your keyboard and not the capacitive one since it seems to happen when your keyboard is extended. Not sure why the upgrade would have caused that, though it just might be coincidental. I hope you get it figured out.
budderocks said:
I haven't had this issue.
It might be the physical back button on your keyboard and not the capacitive one since it seems to happen when your keyboard is extended. Not sure why the upgrade would have caused that, though it just might be coincidental. I hope you get it figured out.
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Unfortunately I forgot to mention that I have noticed the LED behind the capacitive back button flash when this issue occurs, indicating the capacitive back button was activated. Appreciate your attempt though. Thanks.
you are not making this up. I had the same problem you described exactly. I am on my second phone also. the new phone seems a little better. I am now in the habit of closing the slide out keyboard asap to make it do that less. on my second phone I got the $20 best buy screen protector and on my first phone I had a cheap screen protector that didnt go all the way to the bottom. The shorter screen protector may be the cause? but I was hoping the 2.2 would fix this, now I will be watching. I think its the phone really and you will have to do what I do. deal with it because its past the 30 days to get a different phone with actual updates. I watched it magicly back out of the browser from 3 feet away. pissed me off because I use it for band practice and I am standing in for a singer and it sucks when it bhappens in the middle of a song.I 2 do see the LED behind the page back button flash. great news eh, you arnt stupidly hitting the backbutton with your thumbs after all.
I assume since it appears to be a defect I could swing sprint into givng me a new one. The problem I have is that this phone was working fine before froyo. I have been waiting for froyo for months, but since I've had it there have been nothing but problems. As soon as the new roms come out I will see if this issue persists.
My phone does this too, always at the worst times. It just gets stuck in a back loop. It will do this really bad off and on for a few hours, then be good for a couple of days. I probably need to have it exchanged at a Sprint store, but I absolutely hate going to that place....
you do know that the sprint guy will tell you that since he cant see it do it then their is nothing he can do. and he will do a hard reset and call it fixed,from experience. then you get a referb phone probably sent to sprint for the same problem that cant be replicated. I am overjoyed about this phone but if you compare the evo vs epic you will like the display much better on the epic, that is the only reason keeping me from chucking the phone right now.
I had this same problem the second to last time I flashed dk28
My back button would randomly activate
I reflashed and everythin was perfect! (As far as perfect gets in dk28 atleast....)
Just reflash eb13 and try? I'm 95% sure its software related because it only happened during that one bad flash of dk28
Sent from my SPH-D700 using XDA App
I'm having this issue now.
I'm on an unrooted Epic flashed to boostmobile STOCK firmware 2.2.1 froyo eco5
Do you all get it fixed? How?
Will flashing from stock to a different rom fix it?
hockeyfan04 said:
First, I thought I should mention that this isn't the same capacitive back button problem everyone else sems to be having. Instead of not working when I want it to, it decides to work when I don't want it to. It will randomly activate, causing whatever program I am in to be backed out of. I am on my second epic that is displaying this problem. However, this one has only started doing it since I upgraded to froyo. I am running the stock froyo just released. The only time it seems to happen is when the keyboard is extended...
Is it possible this is a software issue? (That could possibly be fixed by flashing a custom rom?) Could it be my case (fishbone)? It has been difficult to find others with the same problem since the issue of the back button not working is much more prevalent.
I appreciate any help.
Click to expand...
Click to collapse
Lots of peeps including me, had this problem when the epic came out
I returned it back and got a new one never had the problem again
there is no fix for it that I am aware of..
Well I got my epic from ebay with Boostmobile flash so I don't have Sprint's insurance.
It seems like it only does the repeated back button presses when I use the keyboard back button then use touch screen after, so I don't
Sent from my SPH-D700 using Tapatalk

I guess I'm just Samsung's little pet...

Well, I broke down and got the Epic Touch. This is my 3rd android, and so far, it's been 3/3 Sammy. Funny thing is, when owning the Moment, I swore I'd never get another Sammy. Ha! I moved on to the Epic 4G, and was actually pretty happy with that phone, except for battery life. Well, the new shiny came out (I call it my precious...) and I had an opportunity to get it, and here I sit. Man this is a nice phone! Love the battery life, but kind of miss the narrower, chunkier 4G. (I know... that's counter to everyone else... But I liked the ability to rest the phone on my shoulder while talking if I had by 3500mA battery in there)
Anyway, howdy all! Just figured I'd make my greetings here. I'm an old hand at Android phones (Lord knows I installed enough ROMS on that damned Moment) and using the wonderful mods from the devs here, and look forward to a long run of great add ons in the months and maybe even years to come!
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Sent from my SPH-D710 using Tapatalk
Even with the crappy updates im rolling with Sammy.
The Moment actually turned into a great phone once the guys over at SDX got 2.2.2 running on it. No more data lock! I'm convinced it was a kernel issue.
I'm hoping that the devs can come to the rescue again, because the ET has the same issue, only we're calling it LOS instead of data lock!
Samsung has a crappy record for updating their phones, and Sprint's updates always address things that either were never a problem, or don't actually fix the problem they claim to be fixing.
Its all about 3rd party developers, and having to void our warranties to get a working phone!
Dalmus said:
The Moment actually turned into a great phone once the guys over at SDX got 2.2.2 running on it. No more data lock! I'm convinced it was a kernel issue.
I'm hoping that the devs can come to the rescue again, because the ET has the same issue, only we're calling it LOS instead of data lock!
Samsung has a crappy record for updating their phones, and Sprint's updates always address things that either were never a problem, or don't actually fix the problem they claim to be fixing.
Its all about 3rd party developers, and having to void our warranties to get a working phone!
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Click to collapse
It's not the same issue. Every moment I've ever touched had the airplane mode issue. I went through over 10 at least. My first Epic Touch had the LOS issue and after getting that replaced I haven't seen it since. I go into areas of low coverage, no coverage, rooming, wifi on and off and no LOS. My moment would have done this 50 times at least under the same conditions.
oboroninja said:
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Sent from my SPH-D710 using Tapatalk
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Click to collapse
Ditto here man. I avoided any Sammy like the plague and always liked HTC, but Sense was just getting old to me. I am loving this thing and I am not real sure that I care too much about Sammy's really wretched update history. I'll be rooting once ICS gets a stable release.
I have only had LOS once and it was at a football tailgate on over taxed towers in a really weak signal area....so I can't say is my phone or its everywhere.
Same boat. The Moment told me I'd be going somewhere else next, and then the Epic 4G hit and I was back with Samsung. But I had enough issues with it that I was convinced I'd go HTC or Motorola next. And here I am, back with Samsung, and so far glad I stuck around.
Silent25r said:
It's not the same issue. Every moment I've ever touched had the airplane mode issue. I went through over 10 at least. My first Epic Touch had the LOS issue and after getting that replaced I haven't seen it since. I go into areas of low coverage, no coverage, rooming, wifi on and off and no LOS. My moment would have done this 50 times at least under the same conditions.
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Click to collapse
Did you ever flash Froyo onto your Moment?
I seriously hadn't had a lockup from February until I activated my ET on 9/22... And that included traveling from Milwaukee to the middle of the woods up north, going from roam to network to roam SEVERAL times along the way.
The reason why I think its the same issue is because, like the Moment, when you get the lockup on the ET, you can then manually go INTO airplane mode, but it refuses to let you come back out again (the option is grayed out). That's exactly the way it manifested on the Moment.
Robbzilla said:
Well, I broke down and got the Epic Touch. This is my 3rd android, and so far, it's been 3/3 Sammy. Funny thing is, when owning the Moment, I swore I'd never get another Sammy. Ha! I moved on to the Epic 4G, and was actually pretty happy with that phone, except for battery life. Well, the new shiny came out (I call it my precious...) and I had an opportunity to get it, and here I sit. Man this is a nice phone! Love the battery life, but kind of miss the narrower, chunkier 4G. (I know... that's counter to everyone else... But I liked the ability to rest the phone on my shoulder while talking if I had by 3500mA battery in there)
Anyway, howdy all! Just figured I'd make my greetings here. I'm an old hand at Android phones (Lord knows I installed enough ROMS on that damned Moment) and using the wonderful mods from the devs here, and look forward to a long run of great add ons in the months and maybe even years to come!
Click to expand...
Click to collapse
Same thing here, same three phones. I don't know how they keep suckering me in.
I am having doubts about this phone already though. Hopefully they will be fixed in an update. I fear the update will be too far down the road though.
Dalmus said:
Did you ever flash Froyo onto your Moment?
I seriously hadn't had a lockup from February until I activated my ET on 9/22... And that included traveling from Milwaukee to the middle of the woods up north, going from roam to network to roam SEVERAL times along the way.
The reason why I think its the same issue is because, like the Moment, when you get the lockup on the ET, you can then manually go INTO airplane mode, but it refuses to let you come back out again (the option is grayed out). That's exactly the way it manifested on the Moment.
Click to expand...
Click to collapse
I gave up the moment when the Epic was released. Back then we didn't have 2.2 for the moment. So by the time I was no longer using the device.
I understand your comparison. I only disagreed because of the nature of the error. I could force the moment into airplane mode any time that I wanted. So when I got my og epic I did everything I could do to get into airplane and succeeded a few times sadly enough, though it was much harder. When I got the epic touch my first one had the LOS. My second one refused to do it. I'm not saying it isn't possible. I just couldn't force the error like I could with the moment and with the og epic.
I'm not saying my phone doesn't have the LOS bug. I just haven't seen it. My first one did. I did the same things. I did the same things and went around the same areas and haven't seen this bug on my new device yet.
I lost my point. I just wanted to say that the LOS bug is no where near as common and at least it gives you a error that you can see when you have it. The moment will just look at you and smile and you'll go through your day wondering why nobody was calling you...
I'm right there with ya OP, my 1st Android device was the Moment, then I had the Epic 4G, then I got a Galaxy Tab 10.1, and now I have a Epic 4G Touch. I actually like Samsung for the most part, definitely not a perfect company, but I've never experienced a perfect company ever.
Silent25r said:
I gave up the moment when the Epic was released. Back then we didn't have 2.2 for the moment. So by the time I was no longer using the device.
I understand your comparison. I only disagreed because of the nature of the error. I could force the moment into airplane mode any time that I wanted. So when I got my og epic I did everything I could do to get into airplane and succeeded a few times sadly enough, though it was much harder. When I got the epic touch my first one had the LOS. My second one refused to do it. I'm not saying it isn't possible. I just couldn't force the error like I could with the moment and with the og epic.
I'm not saying my phone doesn't have the LOS bug. I just haven't seen it. My first one did. I did the same things. I did the same things and went around the same areas and haven't seen this bug on my new device yet.
I lost my point. I just wanted to say that the LOS bug is no where near as common and at least it gives you a error that you can see when you have it. The moment will just look at you and smile and you'll go through your day wondering why nobody was calling you...
Click to expand...
Click to collapse
Unfortunately, I got my moment about 1 month before they discontinued it, so I was stuck with it longer than a lot of folks.
I've been fortunate, and only encountered the problem twice so far with the ET. I'll be traveling up north this weekend, and we'll see how it goes. If I'm unable to get data (where I always could with the lowly Moment), there will be some words exchanged with Sprint.
oboroninja said:
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Click to expand...
Click to collapse
The same exact thing happened to me!
Also, I was talking to a Samsung rep, and he said there are some "really cool things" coming that you will be able to do between your Samsung phone and your tablet.

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.

Touch screen issues return or software fix

May have to take my G back. A lot of touch screen issues where touches aren't being interpreted correctly... It is also very difficult to scroll up and down fluidly without selecting something... Honestly starting to get a little frustrated with the issue... Not cool at ALL.. Hoping this is not a bug. I actually have to push about 2-3x harder on this touch screen then any of my other phones.. If I just flick my finger to scroll through a page 1/2 the time my finger selects something instead of scrolling. That is also why I have been having so many keyboard issues. May do a hard reset tomorrow. And wait for some of you guys to get your in the next few weeks before returning mine.
Sent from my LG-E970 using xda premium
mrdumbdumb said:
May have to take my G back. A lot of touch screen issues where touches aren't being interpreted correctly... It is also very difficult to scroll up and down fluidly without selecting something... Honestly starting to get a little frustrated with the issue... Not cool at ALL.. Hoping this is not a bug. I actually have to push about 2-3x harder on this touch screen then any of my other phones.. If I just flick my finger to scroll through a page 1/2 the time my finger selects something instead of scrolling. That is also why I have been having so many keyboard issues. May do a hard reset tomorrow. And wait for some of you guys to get your in the next few weeks before returning mine.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
I notice this happens while plugged in. I think it's a mix software/hardware issue.
When plugged into the wall with the default cable it goes retarded.
I tried again with my Nexus 7 cable/charger and it was fine.
Retarded again when plugged into my laptop.
The phone is ****ing beautiful, but **** like this makes me want to return it and I've only had it for 4 hours.
EDIT: This phone is the biggest pile of garbage I've ever touched in my life. It's locked up like apple and you can't even debloat it without it crapping out.
I'm returning it tomorrow morning.
On a side note, it's the sexiest phone frame i've ever touched.
yes... Should have mentioned that... LOL... happens when it's plugged in WTF
Sent from my LG-E970 using xda premium
mrdumbdumb said:
yes... Should have mentioned that... LOL... happens when it's plugged in WTF
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
It's insane.
Band with me brother. Return it tomorrow and buy a Nexus 4 in 2 weeks.
Also, I bought it unlocked. Full price. I think I was the first guy in the city to buy one.
I have no issues with mine runs perfectly so far thnx god
Sent from my LG Optimus G
My touch screen is fine but the stock browser likes to lock up on occasion. I am not sure how much I actually love this phone.
Sent from my LG-E970 using Tapatalk 2
In Korea, it's known issue between OG users.
Cause of unstable voltage or no grounding(earthing) in your house.
OG uses 1.2A charger, it's too sensative.
Using ferrite core cable may reduce touch issue.
Someone uses Blackberry's charger. but not sure in other country
No issues with mine. Phones are not built equally. And I don't care that's its all locked up. I don't do any of that stuff anyway. People should know what they buy. I new it was going to be locked up before I bought it. You can never go wrong with a nexus device if that stuff is important to you. I just get tired of people complaining about phones that are locked up. There are more people out there that will buy this phone that have never herd of rooting or a locked downloader. I know two people that never herd of that stuff but love and buy android phones. Now granted that I'm saying this in the xda forums so it kinda pointless.
Sent from my LG-E970 using Tapatalk 2
spacecasespiff said:
No issues with mine. Phones are not built equally. And I don't care that's its all locked up. I don't do any of that stuff anyway. People should know what they buy. I new it was going to be locked up before I bought it. You can never go wrong with a nexus device if that stuff is important to you. I just get tired of people complaining about phones that are locked up. There are more people out there that will buy this phone that have never herd of rooting or a locked downloader. I know two people that never herd of that stuff but love and buy android phones. Now granted that I'm saying this in the xda forums so it kinda pointless.
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
*heard (sorry)
It's not just locked. You can't debloat without the entire thing locking up.
bastardinator said:
*heard (sorry)
It's not just locked. You can't debloat without the entire thing locking up.
Click to expand...
Click to collapse
Can you freeze it? I was planning on doing that but idk if it will lock it up also. Iv always just done that because some ota updates don't work if you don't have all the stock apps.
interesting about the grounding... kind of like a gfi popping.... hmmm. my house has no ground wires and has never been upgraded in the past 80 years so that is possible phenomenon ... phone does feel a bit cooler and my quadrant scores are also tick lower too after the firmware patch
Sent from my LG-E970 using xda premium
My EVO 4G had the same exact problem when I tried to use my multi charger (car charger but could plug into the wall socket). It worked fine with the stock charger. Probably like they said, something about the grounding or just the charger is a piece of crap.
mine works perfectly, and I just dont get the people backing on this UI....very functional
I returned my Optimus G.
I wasn't able to replicate the problem in-store, so I guess it is an issue with my wiring at home.
This thread is funny because I noticed the same thing when I was looking at the Optimus G. Except this one happened on the one that was in the store. I was trying to pick between the Samsung Galaxy S3 or the LG Optimus G. I kept going back and forth not being able to make up my mind, but noticed the LG Optimus G had a very weird touch screen. It kept randomly selecting things when I tried to swipe from one side to another. I tried turning it sideways and noticed it didnt do it then so I was hoping there was something wrong with the floor model. I went ahead and got the LG Optimus G and I can easily say I am extremely happy I did. The phone has been great so far with zero problems and its already rooted which is terrific. I am having some problems removing the bloated ATT software but that is honestly the last thing on my list right now.
shoemocker said:
This thread is funny because I noticed the same thing when I was looking at the Optimus G. Except this one happened on the one that was in the store. I was trying to pick between the Samsung Galaxy S3 or the LG Optimus G. I kept going back and forth not being able to make up my mind, but noticed the LG Optimus G had a very weird touch screen. It kept randomly selecting things when I tried to swipe from one side to another. I tried turning it sideways and noticed it didnt do it then so I was hoping there was something wrong with the floor model. I went ahead and got the LG Optimus G and I can easily say I am extremely happy I did. The phone has been great so far with zero problems and its already rooted which is terrific. I am having some problems removing the bloated ATT software but that is honestly the last thing on my list right now.
Click to expand...
Click to collapse
I wouldn't remove att bloat yet. Freeze it at most. There has been issues caused by removing it.
I have the touch screen issue on both my lg charger and my old Samsung charger. Its very annoying. Not sure if it's worth returning the phone over because I love everything else about it but I would like to see if there is a way to fix the issue.
Sent from my LG-LS970 using xda premium
Noticed the bug few times too.
Not really a trouble, feels like it stops recognizing the gestures on the screen, cause simple touch actions still working good.
Pushing the sleep button fixing it.
By the way didnt happen to me last 3-4 days.
yep, i've noticed the same thing. a restart fixed the issue for now though. but yes, it was also while being plugged into the AC charger.
FYI, same issue happens with the nexus 4.
If its plugged into a usb port, the touch screen becomes unresponsive.

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