First, I thought I should mention that this isn't the same capacitive back button problem everyone else sems to be having. Instead of not working when I want it to, it decides to work when I don't want it to. It will randomly activate, causing whatever program I am in to be backed out of. I am on my second epic that is displaying this problem. However, this one has only started doing it since I upgraded to froyo. I am running the stock froyo just released. The only time it seems to happen is when the keyboard is extended...
Is it possible this is a software issue? (That could possibly be fixed by flashing a custom rom?) Could it be my case (fishbone)? It has been difficult to find others with the same problem since the issue of the back button not working is much more prevalent.
I appreciate any help.
I haven't had this issue.
It might be the physical back button on your keyboard and not the capacitive one since it seems to happen when your keyboard is extended. Not sure why the upgrade would have caused that, though it just might be coincidental. I hope you get it figured out.
budderocks said:
I haven't had this issue.
It might be the physical back button on your keyboard and not the capacitive one since it seems to happen when your keyboard is extended. Not sure why the upgrade would have caused that, though it just might be coincidental. I hope you get it figured out.
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Unfortunately I forgot to mention that I have noticed the LED behind the capacitive back button flash when this issue occurs, indicating the capacitive back button was activated. Appreciate your attempt though. Thanks.
you are not making this up. I had the same problem you described exactly. I am on my second phone also. the new phone seems a little better. I am now in the habit of closing the slide out keyboard asap to make it do that less. on my second phone I got the $20 best buy screen protector and on my first phone I had a cheap screen protector that didnt go all the way to the bottom. The shorter screen protector may be the cause? but I was hoping the 2.2 would fix this, now I will be watching. I think its the phone really and you will have to do what I do. deal with it because its past the 30 days to get a different phone with actual updates. I watched it magicly back out of the browser from 3 feet away. pissed me off because I use it for band practice and I am standing in for a singer and it sucks when it bhappens in the middle of a song.I 2 do see the LED behind the page back button flash. great news eh, you arnt stupidly hitting the backbutton with your thumbs after all.
I assume since it appears to be a defect I could swing sprint into givng me a new one. The problem I have is that this phone was working fine before froyo. I have been waiting for froyo for months, but since I've had it there have been nothing but problems. As soon as the new roms come out I will see if this issue persists.
My phone does this too, always at the worst times. It just gets stuck in a back loop. It will do this really bad off and on for a few hours, then be good for a couple of days. I probably need to have it exchanged at a Sprint store, but I absolutely hate going to that place....
you do know that the sprint guy will tell you that since he cant see it do it then their is nothing he can do. and he will do a hard reset and call it fixed,from experience. then you get a referb phone probably sent to sprint for the same problem that cant be replicated. I am overjoyed about this phone but if you compare the evo vs epic you will like the display much better on the epic, that is the only reason keeping me from chucking the phone right now.
I had this same problem the second to last time I flashed dk28
My back button would randomly activate
I reflashed and everythin was perfect! (As far as perfect gets in dk28 atleast....)
Just reflash eb13 and try? I'm 95% sure its software related because it only happened during that one bad flash of dk28
Sent from my SPH-D700 using XDA App
I'm having this issue now.
I'm on an unrooted Epic flashed to boostmobile STOCK firmware 2.2.1 froyo eco5
Do you all get it fixed? How?
Will flashing from stock to a different rom fix it?
hockeyfan04 said:
First, I thought I should mention that this isn't the same capacitive back button problem everyone else sems to be having. Instead of not working when I want it to, it decides to work when I don't want it to. It will randomly activate, causing whatever program I am in to be backed out of. I am on my second epic that is displaying this problem. However, this one has only started doing it since I upgraded to froyo. I am running the stock froyo just released. The only time it seems to happen is when the keyboard is extended...
Is it possible this is a software issue? (That could possibly be fixed by flashing a custom rom?) Could it be my case (fishbone)? It has been difficult to find others with the same problem since the issue of the back button not working is much more prevalent.
I appreciate any help.
Click to expand...
Click to collapse
Lots of peeps including me, had this problem when the epic came out
I returned it back and got a new one never had the problem again
there is no fix for it that I am aware of..
Well I got my epic from ebay with Boostmobile flash so I don't have Sprint's insurance.
It seems like it only does the repeated back button presses when I use the keyboard back button then use touch screen after, so I don't
Sent from my SPH-D700 using Tapatalk
Related
It only happens when I use any ROM based off the .47 OTA and now the newer froyo 2.2 versions that have been released. I realize they are not final but a final version is obviously not going to fix my problem.
I feel I am probably a very small number of people with this issue. If I run any other ROM I don't have the issue but obviously there is something either with my phone or in the kernel or something effecting my phone.
What do I mean by ghost screen touch? Randomly using the phone it will register touches at the top of my screen. Bad enough to make the screen unusuable and I have to turn the screen off and on multiple times till it goes away.
If it is happening in my app tray it will always select the first top left icon on my screen.
This is on a completely stock ROM without me adding any software or anything. I also have no screen protectors etc. I have eliminated everything I can.
The only thing I can think of is I know before the .47 OTA some people complained about a grounding issue. I never had that problem personally but whatever they changed I think may be causing this because any ROM before that is fine.
This also does happen to me more when the phone is plugged into the charger.
thanks for reading.
I have gotten it when I'm charging, to the extent I have to disconnect my phone to use it without the screen going crazy.
Have you tried running dotty to see if anything is registering?
Sent from my PC36100 using XDA App
SharkUW said:
Have you tried running dotty to see if anything is registering?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Installed dotty and nothing was showing. decided to touch it and when i stopped touching it 3 points were still showing as registered(i can max at 5 points) they are still showing as i look at the phone now not evening touching it. now they are flashing as if i was touching them both!
update..it seems like its normal for there to be points after you stop touching the screen in dotty i dunno..however when my screen does start going crazy in dotty it will show two touches parallel to each other on the top left corner just down a bit. it will actually flash between the two as if i was cycling my fingers back and forth.
MrDSL said:
It only happens when I use any ROM based off the .47 OTA and now the newer froyo 2.2 versions that have been released. I realize they are not final but a final version is obviously not going to fix my problem.
I feel I am probably a very small number of people with this issue. If I run any other ROM I don't have the issue but obviously there is something either with my phone or in the kernel or something effecting my phone.
What do I mean by ghost screen touch? Randomly using the phone it will register touches at the top of my screen. Bad enough to make the screen unusuable and I have to turn the screen off and on multiple times till it goes away.
If it is happening in my app tray it will always select the first top left icon on my screen.
This is on a completely stock ROM without me adding any software or anything. I also have no screen protectors etc. I have eliminated everything I can.
The only thing I can think of is I know before the .47 OTA some people complained about a grounding issue. I never had that problem personally but whatever they changed I think may be causing this because any ROM before that is fine.
This also does happen to me more when the phone is plugged into the charger.
thanks for reading.
Click to expand...
Click to collapse
the only time I saw something like this on my phone, the screen shaking, icons moving, like delayed touches, vibrating movements, ghost screen touches, etc. etc. and unresponsive, was when I ate a "Subway" sandwich, I had mayonnaise on my fingers, and I tried to use the phone, it looked like it was experiencing a seizure. I really worried that day. I even though of pulling the battery. It went away when I wiped the screen....
I can confirm the odd touch behavior while charging.
This may be unrelated but I recall seeing a post saying the HTC Music widget was causing scroll lag and touch issues on the new OTA over in the dev forum.
So does that mean you ruled out the fps hack?
I woudlnt worry much.. been getting this every once in a blue moon since the first OTA (while charged to PC.. not the wall)
I also have this issue, but its rare when it happens... I've seen this exact issue with my old pre as well...
Sent from my PC36100 using XDA App
baiatul said:
the only time I saw something like this on my phone, the screen shaking, icons moving, like delayed touches, vibrating movements, ghost screen touches, etc. etc. and unresponsive, was when I ate a "Subway" sandwich, I had mayonnaise on my fingers, and I tried to use the phone, it looked like it was experiencing a seizure. I really worried that day. I even though of pulling the battery. It went away when I wiped the screen....
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Click to collapse
Seriously? So you're what 12 then?
AssassinsLament said:
So does that mean you ruled out the fps hack?
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Click to collapse
Correct..I am not sure what has changed since the .47 OTA but from there on up the issue is there even stock.
DataDork said:
I woudlnt worry much.. been getting this every once in a blue moon since the first OTA (while charged to PC.. not the wall)
Click to expand...
Click to collapse
I'd love to not worry about it but it happens to me without it being plugged in also. Often enough to be very annoying.
You should take your phone back.
Sent from my PC36100 using XDA App
Are you using the stock htc USB cable? I know that certain cheap (i.e. Monoprice) chargers/cables cause people's screens to become unresponsive and just basically act weird. Though it doesn't explain why it is only doing this with Froyo. Okay nevermind, just throwing some ideas out there. =)
My screen is less responsive to touch when charging via A/C adapter sometimes. Probably a grounding issue. Doesnt bother me.
I am also having this issue, except it happens w/o it being plugged in and it is happening to the point that my phone is completely un-usable. I bought it on launch day, I am trying to get back to stock 2.2 using the OTA and take it into sprint and play dumb I dont know what to do at this point.
Update: I was able to roll back to 1.32.651.1 (initial release) and I did not have any "ghost input" issues at all, loaded up dotty (which interestingly only let me use *2* multi-touch inputs at a time, if I put three fingers down the 3rd wouldn't show) played with it for 10 minutes. Usually I encounter these symptoms within a minute or two. Then I started updating, It loaded that very small update 1.32.651.6 i think, again no problems at all. Next up was 1.47.651.1. This update is the one that is causing the problem for me. Within 45 seconds of getting into the OS after 1.47 I started encountering the issue and Dotty is showing the same symptoms that MrDSL is having (two dots flashing in the top left handish corner). For ****s I then installed the official 2.2, in hopes that it would resolve the issue, but I still have the same problems. So, at this point I can either run pre 1.47 which really isn't an options for me, or deal with the ghost input issue which also really isn't an option for me, it literally drives me insane and I can't even use my phone as it just does it's own thing, or take it back to sprint.
At this point since I purchased this phone on launch day from Radio Shack what should I do? I want to exchange it but I don't know if Sprint or Radio shack will take it back (we're coming up on two months since launch). I should not have to use Insurance for something that is their problem. Suggestions?
Anyone else having this issue besides me and DSL ? DSL what have you done to remedy this or are you just living with the hell?
nvous23 said:
Anyone else having this issue besides me and DSL ? DSL what have you done to remedy this or are you just living with the hell?
Click to expand...
Click to collapse
Since the offical 2.2 has come out I emailed Sprint to let them know and they created a ticket for me and told me to bring it to the nearest Sprint store who has a tech on site.
I played dumb and said the issue started at the .47 OTA and that I was hoping the 2.2 OTA would fix it but instead it actually got worse. So when I need to go to the Sprint store I'll just flash the offical 2.2 OTA.
I really don't have much of a choice other then that unfortunately
Do you have a screen cover?
Sent from my PC36100 using XDA App
I do not have a screen cover. Even if i did and it was causing the issue it would happen on pre 1.47...
No screen cover! Nothing!
This is even without adding any software..Completely stock!!
Yep, got the same thing here. It's some of the most annoying stuff in the world. I'll be typing on the keyboard, and it'll give me a triple-tap, then it'll flip down the notification panel, and it just does strange stuff. And then it'll be fine for the rest of the day. And then, it'll do it again. It's such a pain. I figured it was the FPS hack, since it runs everything at 110Hz or something, but then I noticed, like you guys, that it happens on stock as well. Pretty much a total pain.
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
damngood98 said:
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
Click to expand...
Click to collapse
No, never happened to me, did you say you already tried doing a full wipe/reflash? If that didn't work try flashing a different ROM like cr_mod or 3rd sense and see if the buttons work in those. Could be a corrupted ROM, redownload and reflash it. If you haven't already, update to 6.1.1.
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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Click to collapse
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
guitarist5122 said:
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
Haha, same here. I received a used g1 from a friend, I was its fifth owner I think, it had no issues, I ended up accidentally breaking it because I fell asleep on a recliner chair and it fell out of my pocket into the recliner mechanism and got its chin crushed. Poor thing. I took it apart and wiggled the bent connector a little bit, and it actually worked for a few more months, although fragile. Now it won't turn on anymore though, totally done. It lived a long life though.
Now I'm using the same friend's old slide, which he spilled a full glass of lemonade on. It didn't work for a week, then randomly started booting, so he gave it to me since he had already gotten a vibrant. The only thing that doesn't work on it is the camera, which I couldn't care less about.
HTC phones have been great for me, you must be treating your phones like they are $40 dumbphones made by nokia.
lol! no, that would be my son who treats his g1 like a hacky sack. it's my wife who's having all the bad luck. i may try taking it apart and seeing what i can do but believe me she pretty much uses her phone as a phone and to facebook. otherwise it sits in her purse. although she has gotten into angry birds lately and i do see her getting frustrated more & more.....
You bought a second hand phone that is now failing and you're blaming the manufacturer? It sounds like to me the previous owner may not have foreclosed some previous "incident" happening to the phone.
damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
Click to expand...
Click to collapse
I realize I'm arriving a little late to this conversation but Im wondering if you ever figured anything out with this? My phone did the exact same thing this last weekend and after completely tearing it apart and cleaning all the connections I could, with not fix, I finally gave up and bought a G2. If you do have any ideas it would be awesome!
Same thing happened to me, I have a thread in the general section, I'm on my fifth slide
Sent from my T-Mobile myTouch 3G Slide using XDA App
One of the Cyanogen Mod nightlies was very unresponsive on touch and a few other things.
You can try a more stable cyanogen rom, and see if that makes a difference.
Its not that. The slide isnt just unresponsive, its not working at all. I wiped it all to start over and try a stable but now I cant get past the start up screen where you have to tap the android haha. I bought a G2 so if I fix it, it would just be to sell or as a backup. Anyone know anyone that wants to buy it?
Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
guidocioni said:
Hi there,
first of all i apologize for my poor english. Got my Galaxy Nexus for a week and i'm not very excited about ICS. I expected great battery life and a few bugs but i've seen a lot. There's an annoying one : sometime my phone seem to live without my touch. If i'm with keyboard on it starts to type messages like "dajhfhakjerehk" then it go on the home and start open apps randomly without my touch. Seems like the volume bug but different; anyone experiencing this issue ?
I hope that's only software, otherwise i had to bring the phone back to the seller very soon.. I wish that 4.0.3 will be released soon so i can decide if it's software or hardware problem.
Thank you all in advance.
Click to expand...
Click to collapse
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Snoemannen said:
I have the same problem with mine, it doesn't happen often though and I can't reproduce it on queue but I have had my phone for 3 weeks now and it has happened happened several times so it's not just a one time thing.
Click to expand...
Click to collapse
So i'm not the only one.. I can't reproduce me as well : sometime not happen for 2 days , sometine twice a day..
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
If it was the digitiser i think that it would stop always, not randomly every 2 o 3 day.. That's my opinion
djmcnz said:
If you're running stock software and this happens frequently I think you should return your device for a new one - sounds like a faulty digitiser to me...
Click to expand...
Click to collapse
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Snoemannen said:
It only happens every other day or even more rarely and it just for a short period so I'm not sure what is doing it.
I also have the more common multi-touch bug after using some 3D games like Heavy Gunner so I'm more inclined to believe that it is something that triggers it similar to that than for the digitizer to be faulty, but that might just be me trying to convince myself that it will be fixed since I don't want to go through the hassle to replace the phone.
Hopefully google will release the next update again soon, be it 4.0.2 again or .3 or whatever, I'm still on ad yakjuxw with 4.0.1 so I was going to wait untill I get the update before I take any action.
Click to expand...
Click to collapse
me too , let's wait
It's all about the 4.0.1. I had that issue before, now it works fine with 4.0.2. Just update and that problem will disappear.
Sent from my Galaxy Nexus using xda premium
I have the exact same problem, and I must say I am so relieved to see it's just a software bug! Thanks, Rilazi
sorry for bumping this thread but the issue it's very annoying.. I can't even use my phone, it start doing things himself!! How can i do ?
I have an extremely annoying issue. I've seen some posts reporting this on various boards, but it seems most people throw a default answer out there that it's a hardware issue. I'll explain why I don't think that's the case.
The menu that comes up with you press the "menu" capacitive key has been popping up and down rapidly and repeatedly when I'm in a low signal area. This didn't start happening until after Samsung/Sprint fixed the LOS issue. I'm thinking it has something to do with the way they fixed it, which I don't have any technical or general knowledge of. Most of the time, the screen and keys will not be responsive unless I hit the power key to turn the screen off and turn it back on. It's even more annoying since it vibrates everytime the key is "pressed". I don't think this is simply a hardware issue as the only time this presents itself is the same times the LOS issue used to. I'm sure it's tied to that fix somehow.
Is anybody else having this issue? This may be a long shot, but I installed the LOS Checker zip, (I forgot which dev created it), and never uninstalled it, but I've upgraded many roms since then and don't think it would still be installed.
If any of you do have this issue, did you ever install that LOS Checker zip?
Rom= Blazer Rom EL29 v3.8
Kernel = rogue 1.4.1
Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II
Zoidpilot said:
Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II
Click to expand...
Click to collapse
Did you happen to install this? http://forum.xda-developers.com/showthread.php?t=1326569
Happens to me too. Menu button hitting itself at random times.
Sent from my SPH-D710 using xda premium
I have this same issue. I never realized it correlated with low signal. The issue cropped up 3 times today and each occurrence was with low signal. Good eye sir.
Do any of you undervolt or use a kernel that runs less than standard voltages?
My device is undervolted quite a bit and was wondering if it may be part of issue as i don't remember having this problem prior to that.
I am removing my undervolts and will report back if i still have this issue.
Sent from my SPH-D710 using Tapatalk
I'm on stock rooted. Always happens on different occasions. I just turn the screen on and off and usually it'll fix the problem
Sent from my SPH-D710 using xda premium
I was gonna post the same thing I just realized this morning that it always coincides with low signal
Sent from my SPH-D710 using xda premium
I think its a hardware issue. Im running the same setup on my replacement phone and haven't had the issue since.
I experienced this ever since I got the phone back in september but I didn't wise up until the 14 day period ended. there are two threads in the Q&A section concerning this, one that i started and another that i contributed to.
I would be trying to text and the menu button would pop up and i would accidently hit something on the menu that came up bc the button spazzes out randomly and consecutively and sometimes for a solid 5 seconds, but like the rest of you im sure, it wasnt confined to any single app so it was impossible to find one thing to blame. it would have to be something system-related or hardware-related (btw i did flash the LOS checker some time ago)
I believed the low signal theory for a while, as well as having a corrupted flash. but I experienced the spasms with full bars of service AND after a complete Odin restore to stock everything without restoring any of my past data whatsoever. thus I deferred to the "default" that it is hardware-related.
that was months ago.
I got so fed up with it, i decided to do anything to make it stop. So, I recently opened up my device and took everything apart and found that the water indicator just above the capacitive buttons had been activated. keep in mind I DID NOT EVER have any encounter with water. in fact, the other water indicators were perfectly undisturbed. this pissed me off because that means there might have been an accident or something while they were being manufactured that would have damaged the button - idk just another theory.
This is my main piece of evidence supporting my claim that it is hardware-related:
I ended up breaking the screen trying to separate the glass from the digitizer (stupid, I know bc theyre fused together) so I ended up buying a new screen/digitizer. put it in myself. i haven't had it since. I'm running the EXACT same set up as before I replaced my screen and its been about a week and no instances. I would be experiencing the sporadic menu button randomly, several times a day but it has completely disappeared.
i suggest to you all: bring it in to Sprint if you bought it from them or invest in a new screen off ebay if you bought it from a 3rd party seller (Amazon, wirefly, letstalk), i got my new screen for $65 shipped and it was in pristine condition. now im living a happily-ever-after ending
i'll keep a close eye on this thread to help you all with your endeavors/theories though
if any of you plan on opening up ur device, i suggest you do some homework so as not to destory your phone - its still an amazing device. or you can just ask in this thread and i can give tips to everyone
good luck!!
Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?
IsThisOneTaken said:
Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?
Click to expand...
Click to collapse
sometimes the signal bars are inaccurate (like you described). your true signal is found in settings>about phone>status>signal strength. 0-1 bars is really about -90 to -100 dBm
devs use logcats to analyze issues with the internals
http://forum.samdroid.net/f38/tutorial-how-get-logcat-example-check-battery-drain-2543/
I just checked a few other boards and it seems a number of people have confirmed it correlates wih low signal. There are a few people that keep popping up on multiple threads stating it's a hardware issue, only because a new screen fixed it. I would be fine with that logic if there weren't so many people stating it correlates with low signal. Also, it seems most people haven't really experienced this issue until after the LOS fix. Now, at the same times I used to have LOS issues, I now have this. I'm guessing it has something to do with internals and whatever they did to update it may be separate from modems or roms, since people have gone back to stock and still experienced this issue.
I haven't done a search, but is there an information source that states exactly what Samsung did to address the LOS issue?
I'm going to ODIN back to the original shipped EG30 package and test it out.. I never did OTA updates.. always through ODIN, etc. I'm going to see if I update through OTAs if anything is different. I'll report back.
I had experienced it since around the 1st week of october. i didnt have los fixed until i flashed chris41g's experimental kernels, not sure when all that was though. i was convinced it was related to signal too, but i would still happen on the highway/in public with 3 bars of 4g and ~50-60 dBm
would be interesting if you figure it out though
Yea I ODIN'd back to EG30 and now OTA'd to EL29.. no issues yet but we'll see tomorrow when I'm in elevators. After doing all this, I realized I probably need to do a full EEPROM reset and then go through this... don't really feel like doing that tonight though.
Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk
Happens to me on the rare occasion as well. Might be an issue with the phone?
I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium
*Luke* said:
Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk
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I noticed there were a few other threads on Samsung devices with issues.... hmmm. Did you ever try limiting your underclocking to a higher clock speed? This may be a noob question but for the EG4T, is anything less than 800mhz considered underclocking?
JohnCorleone said:
I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium
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I believe I remember seeing your post haha... I'll see what I can do if I mess around with clock speed.
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
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I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
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I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
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Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
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I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
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You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
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Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.