Develop Bugs

buttons quit working

so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.

damngood98 said:
so i bought a second hand slide for my wife maybe a month ago. it was supposedly brand new (i believe it was). i've rooted it and have cyan's latest running on it. today, however, several of the buttons quit working. home is okay and so is the genius button. but the menu, back, and touchpad have all stopped responding. is this something that's occuring with this phone with frequency? i haven't called tmobile yet as i'm currently restoring her app's from a fresh wipe but i'd thought i'd see if this has happened to anyone else.
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No, never happened to me, did you say you already tried doing a full wipe/reflash? If that didn't work try flashing a different ROM like cr_mod or 3rd sense and see if the buttons work in those. Could be a corrupted ROM, redownload and reflash it. If you haven't already, update to 6.1.1.

next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App

guitarist5122 said:
What kind of torcher you putting your phones through? Lol
Seriously though, never heard of someone going through phones the way you describe. I have yet to have even 1 issue with an HTC phone. Same with any other HTC users i know.
Might i recommened the motorola defy to you lol
Sent from my T-Mobile myTouch 3G Slide using XDA App
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Click to collapse
Haha, same here. I received a used g1 from a friend, I was its fifth owner I think, it had no issues, I ended up accidentally breaking it because I fell asleep on a recliner chair and it fell out of my pocket into the recliner mechanism and got its chin crushed. Poor thing. I took it apart and wiggled the bent connector a little bit, and it actually worked for a few more months, although fragile. Now it won't turn on anymore though, totally done. It lived a long life though.
Now I'm using the same friend's old slide, which he spilled a full glass of lemonade on. It didn't work for a week, then randomly started booting, so he gave it to me since he had already gotten a vibrant. The only thing that doesn't work on it is the camera, which I couldn't care less about.
HTC phones have been great for me, you must be treating your phones like they are $40 dumbphones made by nokia.

lol! no, that would be my son who treats his g1 like a hacky sack. it's my wife who's having all the bad luck. i may try taking it apart and seeing what i can do but believe me she pretty much uses her phone as a phone and to facebook. otherwise it sits in her purse. although she has gotten into angry birds lately and i do see her getting frustrated more & more.....

You bought a second hand phone that is now failing and you're blaming the manufacturer? It sounds like to me the previous owner may not have foreclosed some previous "incident" happening to the phone.

damngood98 said:
next day the touch screen stopped working next. can't even answer a phone call. phone is fried. that was after upgrading. beginning to doubt htc as a phone maker. went through several g1's. my nexus has screen issues, now this. not a fan of motorola's phones. and samsung sucks too. well, she's due for an upgrade, just at a loss as to what she's going to get now. thanks for trying to offer help though
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Click to collapse
I realize I'm arriving a little late to this conversation but Im wondering if you ever figured anything out with this? My phone did the exact same thing this last weekend and after completely tearing it apart and cleaning all the connections I could, with not fix, I finally gave up and bought a G2. If you do have any ideas it would be awesome!

Same thing happened to me, I have a thread in the general section, I'm on my fifth slide
Sent from my T-Mobile myTouch 3G Slide using XDA App

One of the Cyanogen Mod nightlies was very unresponsive on touch and a few other things.
You can try a more stable cyanogen rom, and see if that makes a difference.

Its not that. The slide isnt just unresponsive, its not working at all. I wiped it all to start over and try a stable but now I cant get past the start up screen where you have to tap the android haha. I bought a G2 so if I fix it, it would just be to sell or as a backup. Anyone know anyone that wants to buy it?

[Q] How many are problem-free?

Hey everyone... this phone has gotten excellent reviews, and I was psyched to replace my tired Diamond with it until I saw all the problems people have been having with it (LOS, battery drain, gaming, etc.), especially considering it's Samsung. Thinking of getting a photon or 3vo instead, or just waiting it out for something better (yeah, i know it's always around the corner). But of course the people who have issues are more likely to post than those who don't. So how many of you actually haven't had major problems? Is this thing worth the risk? And does anyone know if TEP would cover this if the problems laid low until after the 14 day trial period?

No issues here. I came from the 3vo and photon, do yourself a favor and get the epic.

I have had it since launch day, no problems, in fact this phone is the only one that I have had that I haven't insta rooted... because it's just bad ass, I'm in no rush

I had no problems for 6 days till I rooted, then I had LOS 4 times the first day. Went back to stock kernel and now 2 days in no problems.

blahzace said:
No issues here. I came from the 3vo and photon, do yourself a favor and get the epic.
Click to expand...
Click to collapse
+1 same here. Well said. Treat yourself to the best mobile experience available
sent from my DAMN phone!

No problems yet either. haven't rooted yet but thinking about it...

No problem here...loving it..
Sent from my SPH-D710 using xda premium

I have LOS issue at least once a day, but mine can be fixed by going into airplane mode and coming out of it. Don't believe all the hype, this phone DOES have issues, but it's still a great phone.
Also, I would mention check out sprint's forums and android central to get a good overall view of the connection issues on this phone. It seems Samsung has once again released a phone with buggy modem software. It will get ironed out, its just a matter of when, be it 1 month from now or 6 months from now.
Just as a personal example, I get 300-400kbps less on 3g than my girlfriend gets on her evo 4g in the same exact spot, using speedtest.net app at the same exact time. I have repeated this test multiple times at various spots in my city just to confirm.
I hate to be a naysayer, I love the phone and don't intend on returning it. But keep that in mind, you will be getting a phone that is less than perfect on day one. Once we get an actual update and ruu from Samsung, then the real Roms and Kernels will start rolling out. For now, we are just playing a waiting game it seems.

skyward01 said:
I had no problems for 6 days till I rooted, then I had LOS 4 times the first day. Went back to stock kernel and now 2 days in no problems.
Click to expand...
Click to collapse
My experience as well.... may just be coincidence, but no problems while unrooted.

I love it when people post " I was fine until I rooted and then all these problems, what's wrong with the phone." Well duh have you ever thought it was your rooting.
Have had it since day one. No real problems to speak of. Some people are just way too picky. Talk with a non-geek about the phone and there is nothing wrong, talk with a geek and there are all sorts of nit pick. Honestly some of these people are so anal it makes me wonder. The Epic 4G Touch is a great phone with a lot going for it. Had a Photon and that phone had a lot of issues that prevented it from fulfilling it's most basic purpose, to send and receive phone calls. *ugh*

Ive had this phone since day one, haven't had a single issue with it. No LOS, no gaming bugs, no force closes, nothing. Battery life is nothing short of stellar, and overall performace is pretty much without parallel in the mobile world. This is easily the best phone in the us market right now and you'll be extremely happy with it should you decide to get it. I had an EVO 3D for a month and absolutely HATED it. Get the ET4G, you won't be sorry.
Sent from my SPH-D710 using XDA App

I have had the phone for 8 days now, I am impressed with the battery life, I leave it on wifi all day long at work and the phone roams with 1 bar of signal. This building is terrible as far as cell service goes. Even so, I leave work and my battery is ~ 40-50%. I usually unplug it around 4:00am and leave work at 5:30pm. I did get the no smoking circle yesterday but I was in the basement of our library, I'm pretty sure that wsa legit and my signal came back when I walked outside. This phone is running phenominal for me, it is by far the best phone I have ever owned or played with.
I went from: POS Crackberry (Curve 8320), MyTouch 3g, Samsung Moment, Evo Shift, E4GT

have the phone since day one, no problems at all. first smartphone that has no issues for me. and its fast.

Same for me. Unrooted zero issues great battery life super fast.
Sent from my SPH-D710 using Tapatalk

No issues here since purchase on launch day. Not one single LOS, good signal strength in the areas I frequent here in San Diego, respectable 3G data speeds by Sprint standards, excellent battery life, no unexpected heat, nothing.
14 days is tomorrow, so I'm expecting the thing to completely friggin explode on Saturday. I've never had a smartphone run this well out of the box. I'm a bit floored to be honest.

Get it. I'm coming from Evo3D (Evo and NS4G before that). It it well worth it. I haven't had an issue with it at all. It is the only phone I have had that I have not felt the need to root....yet.

No issues here save for a WiFi connection that dies every now and then, but I think it's an issue with my router.
Otherwise it's by far the best phone I've ever used. It just works.
Still stock, haven't found an overwhelming reason to root.

I have to agree with everyone, i have had like 20 different phones this year and all have been rooted the day i got them except this one, its just so damn fast, but i expect that will change omce cm7 is out for it

I've yet to encounter a single problem with this phone. First time I haven't been rooted within days of buying one too. It really amazes me that I'm satisfied with a smart phone right out of the box.

This phone has worked perfectly out of the box. So well that there's almost no point in rooting or modding it. Battery, GPS, connectivity, everything...
In fact, I didn't have any issues until I rooted it and installed a modded ROM. After that random LOS after resuming from sleep. Guess what? Returning to stock eliminated that problem. So the issues people are facing are from messing around and modding things not from the hardware or the stock software.
Anyway, now I'm on the stock kernel with root access without issues and I'll probably stay this way for a while until a nice stable rom comes along

Should I get this phone?

I really want it, but searching this forum, it seems to be flooded with issues from LOS, slow 3G speeds, and battery. What do you guys think? And what are the chances of it getting ICS?! Coming from an OG EVO btw.

try it, you can always return it. i've never once got LOS. 3g sucks but that's sprint's network, not the phone. my battery life is really good. the phone takes forever to charge but i don't have any weird draining issues like some people.
sometimes i think xda has a tendancy to blow things out of proportion. i'd say give it a try, if it sucks you can exchange it and swap it out or go back to your evo.

dw3bb10 said:
I really want it, but searching this forum, it seems to be flooded with issues from LOS, slow 3G speeds, and battery. What do you guys think? And what are the chances of it getting ICS?! Coming from an OG EVO btw.
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Click to collapse
No one can tell you what phone to get.
Here's some comments on your concerns:
1) The LoStkernel from chris41g almost completely eliminates LOS.
2) Slow 3g speeds are coming to an end with Sprint Network Vision
3) Battery life seems to be phone dependent. Some get great life, I for one get crappy life. As AOSP ROMs come out I have a feeling the battery issues will be resolved.
4) With AOSP, ICS will for sure come to this device. No question. No debate.

dw3bb10 said:
I really want it, but searching this forum, it seems to be flooded with issues from LOS, slow 3G speeds, and battery. What do you guys think? And what are the chances of it getting ICS?! Coming from an OG EVO btw.
Click to expand...
Click to collapse
LOS = n/a: When I use a stock kernel; I had two instances when I didn't. Which is why I use stock now.
Slow 3G speeds = they are all about the same - 1.1-1.6Mbps. Was about the same on Evo 3D recently.
Battery = best battery ever. Twice battery of Evo 3D and Evo4G.

OP its a tiny % that have all these issues. Odds say you will ne fine my brother. Its a good phone.

I brought up the 3G speeds not because of Sprints network, but because some people said there were issues where they would get CRAPPY speeds on this device, and test on say an EVO, and get amazing speeds. Reminded me of when the Nexus S 4G came out, and had reception issues (particularly with 4G), so thats where my concern was. I figured im just going to go ahead and pick it up!

Woot! Lol
Sent from my SPH-D710 using XDA App

the only thing i HATE about this phone is the battery life. But like others have said, I'm just one of the few. The battery just drains like crazy, losing 12%/hr over night. It's insane. I'll be rooting it in a few days but that' hasn't been a verified fix. And i'm too cheap to get a replacement (refurb) from Sprint for $35 lol.

just remember, people with the problems are going to be the most prominent and loudest.
how often will someone make a post like " my phone is great, absolutely nothing to complain about!"?

SpaceMonky said:
just remember, people with the problems are going to be the most prominent and loudest.
how often will someone make a post like " my phone is great, absolutely nothing to complain about!"?
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Click to collapse
+1 I couldn't agree more

All i have to say "get this beast"!!
Sent from my SPH-D710 using XDA App

this phone is the best android phone out right now. if you can wait a month im sure we will hear about something better coming around the corner. i would recommend this phone, it isnt perfect but its still great.

Best phone out if u can't wait for the galaxy nexus.i love mines
Sent from my SPH-D710 using XDA App

I'd say if you had Sprint, this is argubaly th best phone you can get. Those problems aren't a big deal and you won't find another phone without problems. These problems you say are really things that will be fixed in prob 3 months?

So best buy would be the best bet? Even if the upgrade is on a total different account? I just dont want to lose the discount on the phone!

Mines worked great until I rooted it. I went from never having LoS to random LoS
Sent from my SPH-D710 using XDA App

Both of mine LOS'd from the get go. In fact the First one LOS'd on the way home from the Sprint store. It's a really fast, really pretty phone....If Sam/Sprint give it a little love it would be the best phone they have. Until then, I wouldn't recommend this phone.

Rooted phone does not cause the LOS!! Rooted phone just makes u to access more stuffs with ur phone than unrooted phone.
Sent from my Galaxy SII √Epic4G Touch

skykc0401 said:
Rooted phone does not cause the LOS!! Rooted phone just makes u to access more stuffs with ur phone than unrooted phone.
Sent from my Galaxy SII √Epic4G Touch
Click to expand...
Click to collapse
And honestly if Rooting your phone did cause LOS's that would be just another reason not to buy it.

I got 3 of epic touchs none of them los but i know one thing for sure is not the rooting. I like this phone alot
Sent from my Galaxy SII √Epic4G Touch

No GPS fix then no OTA update

I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am

Same issue with OTA
Lonbobby said:
I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am
Click to expand...
Click to collapse
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.

aiman119 said:
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.
Click to expand...
Click to collapse
According to a sprint rep, answering questions in the sprint community, otas are suspended for the time being. No reason given.
There are threads here with links to the ota file from google if you're interested. Its the same as if the ota pushed to your phone.
Sent from my SPH-D710 using xda app-developers app

Use sfhub's one click FF18 stock + root 'no data'. This will give you what wad pushed (FF18) + root.
To add CWM use his autoroot to add ff18+cwm_agat
Sent from my SPH-D710 using xda premium

Don't do it. My battery life went to sh1t
Sent from my SPH-D710 using Tapatalk 2

Ya, might as well not do anything...Keep everything as it is and it was given to you and be happy. Don't mess with anything or attempt to change anthing and nothing will change and if it does you can go blame someone (Sprint or Sammy) and try for some recourse from them.
Some people come to this development forum expecting it to be a 'just fix it for me type of place' or 'support forum' where they can ask a questiong and expect to be spoon fed a response.
Remember if you do anything different you might not like the results you get.
OR
You could try to try some of the great ROMs, tweaks and add-ons provided here freely and you might find what you're looking for. Like I said best place to start is sfhub's stock rooted ICS FF18.
I get pretty damn good battery anywhere from 10-12 hours of actual use (usually about 3-4 hours screen time) phone calls, loads of mail and texts, and about 1/4 to 1/3 of that time is on 4G! It's not the 24hrs I got on GB but the UI and other applications are well worth it for me. If you can't get good batter life then there are MANY things that can be done to extend it if you are willing to search this great forum and apply/try some suggestions.
Many don't care that they can learn to do just about anything they want with their device if they choose to. And collaborate with great developers and other like minded people who are willing to try out the latest cutting edge techologies and work on fixing the annoyances and issues the big guns (Samsung/Sprint) won't - like batter life, speed and performance.
Hope you find what your looking for. Good luck.

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance

I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss

Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.

MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2

I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.

I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck

I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA

I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.

It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app

When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is

That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!

Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2

Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost

Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.

Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand

Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.

Short of a sledge hammer or selling the phone is there any remedy?

Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.