No GPS fix then no OTA update - Samsung Epic 4G Touch

I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am

Same issue with OTA
Lonbobby said:
I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am
Click to expand...
Click to collapse
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.

aiman119 said:
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.
Click to expand...
Click to collapse
According to a sprint rep, answering questions in the sprint community, otas are suspended for the time being. No reason given.
There are threads here with links to the ota file from google if you're interested. Its the same as if the ota pushed to your phone.
Sent from my SPH-D710 using xda app-developers app

Use sfhub's one click FF18 stock + root 'no data'. This will give you what wad pushed (FF18) + root.
To add CWM use his autoroot to add ff18+cwm_agat
Sent from my SPH-D710 using xda premium

Don't do it. My battery life went to sh1t
Sent from my SPH-D710 using Tapatalk 2

Ya, might as well not do anything...Keep everything as it is and it was given to you and be happy. Don't mess with anything or attempt to change anthing and nothing will change and if it does you can go blame someone (Sprint or Sammy) and try for some recourse from them.
Some people come to this development forum expecting it to be a 'just fix it for me type of place' or 'support forum' where they can ask a questiong and expect to be spoon fed a response.
Remember if you do anything different you might not like the results you get.
OR
You could try to try some of the great ROMs, tweaks and add-ons provided here freely and you might find what you're looking for. Like I said best place to start is sfhub's stock rooted ICS FF18.
I get pretty damn good battery anywhere from 10-12 hours of actual use (usually about 3-4 hours screen time) phone calls, loads of mail and texts, and about 1/4 to 1/3 of that time is on 4G! It's not the 24hrs I got on GB but the UI and other applications are well worth it for me. If you can't get good batter life then there are MANY things that can be done to extend it if you are willing to search this great forum and apply/try some suggestions.
Many don't care that they can learn to do just about anything they want with their device if they choose to. And collaborate with great developers and other like minded people who are willing to try out the latest cutting edge techologies and work on fixing the annoyances and issues the big guns (Samsung/Sprint) won't - like batter life, speed and performance.
Hope you find what your looking for. Good luck.

Related

VZW tech support

I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
That I know of they can't, what problems are you dealing with on your phone that you need to call them? the reason I ask is because they might be rom specific problems
Well, since new on any extended network areas, data and incoming calls are fine. Calling out I get a prerecorded message saying Please reenter the 10 digit number you are trying to dial, do not hit send. Sometimes that work maybe 50/50. They warrantied the phone about 2 weeks ago, same thing. Last night on the phone they offered me a $100 trade in credit on my inc for any recertified phone.... but its droidx, droid pro, or samsung fascinate. I'm not impressed with any of em. Been tons of roms and the 7.28, 9.01. and 11.XX radio, all the same. Verizon TS from a payphone last night couldn't even see my phone on the network, but they swear theres nothing wrong. i was temptedn, but root the dtock rom so I can switch back and forth as needed.
Sorry to hear, I hope everything works out great. I guess to see if their suggestions work maybe you can try returning your phone back to stock, I don't think it would hurt.
I hope it does too, but this has been ongoing since we got the incredibles when they first came out... VERY frustrating
wow, i really wonder how much their tech department really knows, seems like they have many problems they can not figure out. my wife and i just got two dinc's through verizon about 3 months ago, mine is fine and have had zero issues, but my wife's is a whole different story.
notice hers would stop getting text and phone calls a few times a day. we would be in the middle of a conversation(text that is) and she would just stop receiving my texts, i would still get hers, and i would try and call and it would ring normally on my end and go to her voice mail. She would not be getting anything on her end, until sometime later they would all flood in at once.
well this was happening almost from day one, her phone was stock, then i rooted it and tried different roms and kernels and still same issue. well i have called verizon and talked to techs on at least 5 different occasions, and they have completely replaced her phone with a newer Dinc, yet same problem persist! it is in my opinion that the problem would have to be on their end of it,since two phones in a row are doing this, and mine on the same account in the same area does not do it. i am getting ready to call again today when my wife gets home from work, oh yea it sunday not sure if they in so maybe tomorrow. but this is ridiculousness, they just keep having me go through settings and resetting phone to factory and all that, i just can not see it being the phone at this point, but they are convinced it is.
Tech support level 2 has the network team looking at my call log. They are supposed to call me Mon. evening to let me know the results. They also offered me a hundred dollar credit on any recertified phone. I'm just not impressed with any of those phones.
Sent from my ADR6300 using XDA Premium App
Ok, sort of decided to try a different phone. Any opinions of droid x, the fascinate, about any non htc phones would be nice. Leaning towards the X since it seems to have a huge dev base here also.
Sent from my ADR6300 using XDA Premium App
The moto phones have locked bootloaders meaning limited customization if that's an issue for you.
tony5104 said:
I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Having "friends" that work for VZW, I really don't think 1st level support can look and see if you are rooted or not. I do, however, think that level "3" and up support can tell. I know they have the means in place to start monitoring what phones receive updates and what phones do not update. I also don't think they are going to worry about the DIncs, but they may focus more of the newer 4G phones that have been rooted.
OK, verizon is insane. They are under the impression I'm trading in my inc under their advice for 100 bux towards another model phone at full retail price. That is SO not happening. I did find this thread http://www.howardforums.com/showthr...ne-can-help-me-reprogram-a-flashed-Incredible
last night. If that information is correct for the settings I think thats at least part of my issues. Can anyone confirm those are correct? My wife is about 800 miles from me with her inc for me to just look and see. US Cellular is sounding more and more inviting this week.
Talked to a person at home last night on craigslist. Wants to swap his 6 week old droid X for my incredible. Verizon didn't care but said it wouldn't be insurable. Assurion said sure no problem. I love consistently wrong answers
Sent from my ADR6300 using XDA Premium App
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
I bought my Incredible used, then sold my D2. Motorola build quality is good but I had their UI and locked bootloaders. As far as I know, when you get a used phone, you don't get the manufacturer's warranty but you should be able to insure it. Condition and ESN/MEID are the main things to look out for.
tony5104 said:
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Have traded before without issue. Good luck!!
Talked to Verizon to make sure it was acceptable with them. Now they tell me if the trouble tickets are not cleared and the problem fixed by next Friday their policy is to replace my incredible with a similar value model. Some 2 week ticket policy nonsense. I really wish they could make up their collective minds. Person I'm swapping with did not mind waiting till next weekend, especially since if verizon tech support does not come through, I'll take the inc to the local stroe, swap it for a cpo one, then swap that for the droid X. I still have ZERO confidence its going to affect my problem is the sad part
well finaly my wifes phone is fixed, she is now receiving text all the time and on time.
here is the kicker, several tech support calls ago i asked the tech if changing phone mumber might work, considering they had already replace phone and problem did not go away, and i figured if it was account settings then it should effect my phone as well. so finaly i talked my wife into changing phone number, kinda of last resorte for her, well finaly she listened to me and it has almost been a week and no missed calls or texts, before it was happening seveal times a day,very very anoying!! but it is all good now.

I guess I'm just Samsung's little pet...

Well, I broke down and got the Epic Touch. This is my 3rd android, and so far, it's been 3/3 Sammy. Funny thing is, when owning the Moment, I swore I'd never get another Sammy. Ha! I moved on to the Epic 4G, and was actually pretty happy with that phone, except for battery life. Well, the new shiny came out (I call it my precious...) and I had an opportunity to get it, and here I sit. Man this is a nice phone! Love the battery life, but kind of miss the narrower, chunkier 4G. (I know... that's counter to everyone else... But I liked the ability to rest the phone on my shoulder while talking if I had by 3500mA battery in there)
Anyway, howdy all! Just figured I'd make my greetings here. I'm an old hand at Android phones (Lord knows I installed enough ROMS on that damned Moment) and using the wonderful mods from the devs here, and look forward to a long run of great add ons in the months and maybe even years to come!
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Sent from my SPH-D710 using Tapatalk
Even with the crappy updates im rolling with Sammy.
The Moment actually turned into a great phone once the guys over at SDX got 2.2.2 running on it. No more data lock! I'm convinced it was a kernel issue.
I'm hoping that the devs can come to the rescue again, because the ET has the same issue, only we're calling it LOS instead of data lock!
Samsung has a crappy record for updating their phones, and Sprint's updates always address things that either were never a problem, or don't actually fix the problem they claim to be fixing.
Its all about 3rd party developers, and having to void our warranties to get a working phone!
Dalmus said:
The Moment actually turned into a great phone once the guys over at SDX got 2.2.2 running on it. No more data lock! I'm convinced it was a kernel issue.
I'm hoping that the devs can come to the rescue again, because the ET has the same issue, only we're calling it LOS instead of data lock!
Samsung has a crappy record for updating their phones, and Sprint's updates always address things that either were never a problem, or don't actually fix the problem they claim to be fixing.
Its all about 3rd party developers, and having to void our warranties to get a working phone!
Click to expand...
Click to collapse
It's not the same issue. Every moment I've ever touched had the airplane mode issue. I went through over 10 at least. My first Epic Touch had the LOS issue and after getting that replaced I haven't seen it since. I go into areas of low coverage, no coverage, rooming, wifi on and off and no LOS. My moment would have done this 50 times at least under the same conditions.
oboroninja said:
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Ditto here man. I avoided any Sammy like the plague and always liked HTC, but Sense was just getting old to me. I am loving this thing and I am not real sure that I care too much about Sammy's really wretched update history. I'll be rooting once ICS gets a stable release.
I have only had LOS once and it was at a football tailgate on over taxed towers in a really weak signal area....so I can't say is my phone or its everywhere.
Same boat. The Moment told me I'd be going somewhere else next, and then the Epic 4G hit and I was back with Samsung. But I had enough issues with it that I was convinced I'd go HTC or Motorola next. And here I am, back with Samsung, and so far glad I stuck around.
Silent25r said:
It's not the same issue. Every moment I've ever touched had the airplane mode issue. I went through over 10 at least. My first Epic Touch had the LOS issue and after getting that replaced I haven't seen it since. I go into areas of low coverage, no coverage, rooming, wifi on and off and no LOS. My moment would have done this 50 times at least under the same conditions.
Click to expand...
Click to collapse
Did you ever flash Froyo onto your Moment?
I seriously hadn't had a lockup from February until I activated my ET on 9/22... And that included traveling from Milwaukee to the middle of the woods up north, going from roam to network to roam SEVERAL times along the way.
The reason why I think its the same issue is because, like the Moment, when you get the lockup on the ET, you can then manually go INTO airplane mode, but it refuses to let you come back out again (the option is grayed out). That's exactly the way it manifested on the Moment.
Robbzilla said:
Well, I broke down and got the Epic Touch. This is my 3rd android, and so far, it's been 3/3 Sammy. Funny thing is, when owning the Moment, I swore I'd never get another Sammy. Ha! I moved on to the Epic 4G, and was actually pretty happy with that phone, except for battery life. Well, the new shiny came out (I call it my precious...) and I had an opportunity to get it, and here I sit. Man this is a nice phone! Love the battery life, but kind of miss the narrower, chunkier 4G. (I know... that's counter to everyone else... But I liked the ability to rest the phone on my shoulder while talking if I had by 3500mA battery in there)
Anyway, howdy all! Just figured I'd make my greetings here. I'm an old hand at Android phones (Lord knows I installed enough ROMS on that damned Moment) and using the wonderful mods from the devs here, and look forward to a long run of great add ons in the months and maybe even years to come!
Click to expand...
Click to collapse
Same thing here, same three phones. I don't know how they keep suckering me in.
I am having doubts about this phone already though. Hopefully they will be fixed in an update. I fear the update will be too far down the road though.
Dalmus said:
Did you ever flash Froyo onto your Moment?
I seriously hadn't had a lockup from February until I activated my ET on 9/22... And that included traveling from Milwaukee to the middle of the woods up north, going from roam to network to roam SEVERAL times along the way.
The reason why I think its the same issue is because, like the Moment, when you get the lockup on the ET, you can then manually go INTO airplane mode, but it refuses to let you come back out again (the option is grayed out). That's exactly the way it manifested on the Moment.
Click to expand...
Click to collapse
I gave up the moment when the Epic was released. Back then we didn't have 2.2 for the moment. So by the time I was no longer using the device.
I understand your comparison. I only disagreed because of the nature of the error. I could force the moment into airplane mode any time that I wanted. So when I got my og epic I did everything I could do to get into airplane and succeeded a few times sadly enough, though it was much harder. When I got the epic touch my first one had the LOS. My second one refused to do it. I'm not saying it isn't possible. I just couldn't force the error like I could with the moment and with the og epic.
I'm not saying my phone doesn't have the LOS bug. I just haven't seen it. My first one did. I did the same things. I did the same things and went around the same areas and haven't seen this bug on my new device yet.
I lost my point. I just wanted to say that the LOS bug is no where near as common and at least it gives you a error that you can see when you have it. The moment will just look at you and smile and you'll go through your day wondering why nobody was calling you...
I'm right there with ya OP, my 1st Android device was the Moment, then I had the Epic 4G, then I got a Galaxy Tab 10.1, and now I have a Epic 4G Touch. I actually like Samsung for the most part, definitely not a perfect company, but I've never experienced a perfect company ever.
Silent25r said:
I gave up the moment when the Epic was released. Back then we didn't have 2.2 for the moment. So by the time I was no longer using the device.
I understand your comparison. I only disagreed because of the nature of the error. I could force the moment into airplane mode any time that I wanted. So when I got my og epic I did everything I could do to get into airplane and succeeded a few times sadly enough, though it was much harder. When I got the epic touch my first one had the LOS. My second one refused to do it. I'm not saying it isn't possible. I just couldn't force the error like I could with the moment and with the og epic.
I'm not saying my phone doesn't have the LOS bug. I just haven't seen it. My first one did. I did the same things. I did the same things and went around the same areas and haven't seen this bug on my new device yet.
I lost my point. I just wanted to say that the LOS bug is no where near as common and at least it gives you a error that you can see when you have it. The moment will just look at you and smile and you'll go through your day wondering why nobody was calling you...
Click to expand...
Click to collapse
Unfortunately, I got my moment about 1 month before they discontinued it, so I was stuck with it longer than a lot of folks.
I've been fortunate, and only encountered the problem twice so far with the ET. I'll be traveling up north this weekend, and we'll see how it goes. If I'm unable to get data (where I always could with the lowly Moment), there will be some words exchanged with Sprint.
oboroninja said:
I know the feeling. I was never a fan of Samsung phones but I now own the Epic 4g touch, and a Galaxy tab 10.1. I was strictly a HTC fan but Samsung has made me a believer...
Click to expand...
Click to collapse
The same exact thing happened to me!
Also, I was talking to a Samsung rep, and he said there are some "really cool things" coming that you will be able to do between your Samsung phone and your tablet.

New device No more radio problems VZW

So after trying endless combo of radios/roms/sim cards etc I finally gave in and called for a replacement device to be sent to me, VZW was friendly and kind, i was hesitant because i heard ppl having to get 3-5 replacements before find a phone without the radio issue, and not having any weird banding in the screens. Luckily my first replacement phone has no radio issues, Screen is perfect radios do not drop and come back every 5 mins (I was losing both voice and data randomly) In fact i ran no signal alert, and the log is empty!!!
so dont bother with all the fuss, I think i got a good device because samsung/vzw know there was a bad batch and is weeding them out, Get your replacement device because its a hardware error.
Samsung Galaxy Nexus
hardware version 9
build date Jan 24th 2012
4.0.4 IMM76K Radios and Bootloader
BAMF Paradigm v1.25
I am in the same boat here. I actually called Verizon and the guy told me to go to the store and replace the sim card. I did this and it did help a little bit but I am still getting drops when on 4g. I am going to try new radios next before I call Verizon again to get a replacement. I am glad to hear it worked out great for you cause I am afraid of getting a bad one.
Sent from my Kindle Fire using XDA
IMHO, I wouldn't even bother with flashing different radios. I tried every combo I could find. None of which really did anything. And, really, did you shell out a bunch of your hard earned money for a device that needs fixed the moment you take it out of the package?
My first gnex wouldn't stay connected (3g or 4g) for more than a minute or two at a time. When I took it back, the associate and the manager both denied ever hearing if the problem. Then, it happened while the associate was using it. First, they offered to replace the sim card (almost useless). While they were setting up the new sim, another customer came in and started discussing the same issue with the manager. He immediately started in on the same story about never hearing about the issue before. I couldn't stop laughing! I grabbed the display phone (also defective), and said very loudly, "looks like you're 3 for 3 today. This ones junk too."
While the manager never admitted to knowing about the issue, he abruptly turned to the sales associate and told him to replace both phones. They hadn't even booted my phone with the new sim.
My new friend was happy with the first replacement.
They had to go through two more before I got mine.
After all of this, I really feel that the only way to fix the problem is to replace the phone.
Sent from my Galaxy Nexus using xda premium
I'd sure like to know what the solution is and why it is taking so long for there to be an update for the Verizon version of this phone.

[Q] Anyone else getting random resets on thier S3?

Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
Sent from my Nexus 7 using xda app-developers app
I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.

[Q] "Phantom" Soft Keys

I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.

Categories

Resources