Related
Hi all, i know this is a well talked about subject as i have done numerous google/ask searches, i find an awful lot but don't really seem to get any answers, over the last week i must have read hundreds of pages so please anyone who is going to tell me to google this problem, please don't as i have until i could scream lol......anyway, this is the problem i am having......
Hubby bought the HTC desire on ORANGE but then decided he wanted an iphone4 so he gave his desire to me, i am a vodafone user, as we have teenage children and the freedom/family packs are such good value, i wanted to stay on vodafone so i got the phone unlocked with an unlock code at my local mobile fone shop...hubby had never used it as a phone, just as a gadget to mess about on so we weren't aware there was any problems.... the problems i am having are these...i can't get the phone to hold a call, if i use wmcda only mode, its slightly better and i can usually get a call out but it will drop out if i stay on the line to long, if i use gsm only then i can't get a call out at all, the phone stays silent for a few seconds and then just drops out......on both settings the signal is fluctuating like mad and often gives me a x where my signal should be, i love the phone as a gadget but at the moment im not getting much luck with it as a phone.....a few things i thought may be to blame are
could it be the way the fone shop unlocked it??
i have used the same sim card (voda) for around 4+ years, could i need a better sim???
could it be because all the settings on the phone belong to orange and arn't set up to use on voda??
i have read on a few sites where people have returned these phones only to be given another one that has the same issues where others have recieved another hand set and the problem is solved but some people say they have no call dropping/signal issues at all and love the phone....im confused, i have been looking around the site and seen peopl are using custom roms and/or debranding the phone, could that help with my issues??
if anyone can help me i would really appreciate it ...
thanks in advance
emma......ps sorry for such a long post
If your SIM is 4+ years old, I would suggest that a new one might be in order, so at the very least I'd request one if I were you.
You've not mentioned which ROM version or baseband you phone is currently using (see Menu->Settings->About Phone->Software Information). Try posting these so we can see if you are running a very early ROM and/or radio.
Regards,
Dave
P.S. Lastly, divorce hubby for being unfaithful to the Desire and buying an iPhone!
lmao he's an iphone fanatic, he has the 3g, 3gs and now the iphone4, oh and a macbook lol.. personally i love the desire but i'm having a nightmare using it as a phone, i called HTC up on friday and ups have actually just came and picked it up, i have been waiting on them, so i can't actually check anything now, i wish i had realised and put the stats of the phone in my post, they said it will take 7/10 working days to get it back and i feel lost already lol....i am hoping and praying that they can sort the problem out, i have also requested new sims from vodafone and they are on their way to me also, so if i get my phone back and i still have same issues with my sim i will try the new sim, if that doesn't work, then i guess i'll be back on here or trading it in
i think im right in thinking the rom is the software, but by radio are you referring to the FM radio or to the radio waves your phone uses??
I have an iMac and a Macbook, but I dislike the walled garden that Apple has put up around the iPhone/iPad!
When I referred to the radio, I meant the cellular radio - not the FM radio, but the point is moot now if you've sent it in for repair!
Regards,
Dave
yeah i forgot he also has the ipad, i love that like, he jailbreaks them himself so we get all the apps, better than the ipod, which he has also lol...he's a total apple nut!! once i get my device back i will check the stats an post them up here straight away......if the radio is old could that be the problem?? and do the newer ones help, i had to sign a fom to say they could erase everything and put the latest software on so im presuming they will also update the radio?? if so maybe that will correct the problem, i had looked into using a custom rom before i sent it back but i was scared that if i did that then they wouldn't repair/replace the unit also i was a little wary as the instructions seem a little complicated
.......i have since sent my desire of for repair/replacement and have contacted them today (since they have had it 3 weeks) and was told it is ready to be sent back to me and that it has had the mother board replaced...has anyone else had similar problems who had had a new mother board fitted and then the problems have stopped??? im thinking that when it comes back it will be as useless as a phone as it was when i sent it off
thanks
As far as holding calls are concerned, the Desire is bad... much worse than any iPhone I've used. That said in built up areas I never really have problems with voice, but in rural areas the reception is very poor... I struggle to make calls in my house, which was never an issue when I used Samsung phones.
3G reception is a separate issue!
Well the motherboard is basically the phones guts, so that coupled with the new rom/radio should solve your issues. I can't see them replacing the MB just for the sake of it!
Let us know how you find it afterwards. Personally, I've no bother with reception and love my desire
well i've been expecting my phone back for days and it still hasn't arrived, i was quoted 5 to 7 working days when i sent it off for repair 3 WEEKS ago, anyway when it comes back i'll see how it goes and let you all know....could it possibly have something to do wiht the fact that its an orange branded phone and im getting a code to have it unlocked to vodafone????
(which i will have to pay for again now i have a new motherboard)
I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
That I know of they can't, what problems are you dealing with on your phone that you need to call them? the reason I ask is because they might be rom specific problems
Well, since new on any extended network areas, data and incoming calls are fine. Calling out I get a prerecorded message saying Please reenter the 10 digit number you are trying to dial, do not hit send. Sometimes that work maybe 50/50. They warrantied the phone about 2 weeks ago, same thing. Last night on the phone they offered me a $100 trade in credit on my inc for any recertified phone.... but its droidx, droid pro, or samsung fascinate. I'm not impressed with any of em. Been tons of roms and the 7.28, 9.01. and 11.XX radio, all the same. Verizon TS from a payphone last night couldn't even see my phone on the network, but they swear theres nothing wrong. i was temptedn, but root the dtock rom so I can switch back and forth as needed.
Sorry to hear, I hope everything works out great. I guess to see if their suggestions work maybe you can try returning your phone back to stock, I don't think it would hurt.
I hope it does too, but this has been ongoing since we got the incredibles when they first came out... VERY frustrating
wow, i really wonder how much their tech department really knows, seems like they have many problems they can not figure out. my wife and i just got two dinc's through verizon about 3 months ago, mine is fine and have had zero issues, but my wife's is a whole different story.
notice hers would stop getting text and phone calls a few times a day. we would be in the middle of a conversation(text that is) and she would just stop receiving my texts, i would still get hers, and i would try and call and it would ring normally on my end and go to her voice mail. She would not be getting anything on her end, until sometime later they would all flood in at once.
well this was happening almost from day one, her phone was stock, then i rooted it and tried different roms and kernels and still same issue. well i have called verizon and talked to techs on at least 5 different occasions, and they have completely replaced her phone with a newer Dinc, yet same problem persist! it is in my opinion that the problem would have to be on their end of it,since two phones in a row are doing this, and mine on the same account in the same area does not do it. i am getting ready to call again today when my wife gets home from work, oh yea it sunday not sure if they in so maybe tomorrow. but this is ridiculousness, they just keep having me go through settings and resetting phone to factory and all that, i just can not see it being the phone at this point, but they are convinced it is.
Tech support level 2 has the network team looking at my call log. They are supposed to call me Mon. evening to let me know the results. They also offered me a hundred dollar credit on any recertified phone. I'm just not impressed with any of those phones.
Sent from my ADR6300 using XDA Premium App
Ok, sort of decided to try a different phone. Any opinions of droid x, the fascinate, about any non htc phones would be nice. Leaning towards the X since it seems to have a huge dev base here also.
Sent from my ADR6300 using XDA Premium App
The moto phones have locked bootloaders meaning limited customization if that's an issue for you.
tony5104 said:
I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Having "friends" that work for VZW, I really don't think 1st level support can look and see if you are rooted or not. I do, however, think that level "3" and up support can tell. I know they have the means in place to start monitoring what phones receive updates and what phones do not update. I also don't think they are going to worry about the DIncs, but they may focus more of the newer 4G phones that have been rooted.
OK, verizon is insane. They are under the impression I'm trading in my inc under their advice for 100 bux towards another model phone at full retail price. That is SO not happening. I did find this thread http://www.howardforums.com/showthr...ne-can-help-me-reprogram-a-flashed-Incredible
last night. If that information is correct for the settings I think thats at least part of my issues. Can anyone confirm those are correct? My wife is about 800 miles from me with her inc for me to just look and see. US Cellular is sounding more and more inviting this week.
Talked to a person at home last night on craigslist. Wants to swap his 6 week old droid X for my incredible. Verizon didn't care but said it wouldn't be insurable. Assurion said sure no problem. I love consistently wrong answers
Sent from my ADR6300 using XDA Premium App
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
I bought my Incredible used, then sold my D2. Motorola build quality is good but I had their UI and locked bootloaders. As far as I know, when you get a used phone, you don't get the manufacturer's warranty but you should be able to insure it. Condition and ESN/MEID are the main things to look out for.
tony5104 said:
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Have traded before without issue. Good luck!!
Talked to Verizon to make sure it was acceptable with them. Now they tell me if the trouble tickets are not cleared and the problem fixed by next Friday their policy is to replace my incredible with a similar value model. Some 2 week ticket policy nonsense. I really wish they could make up their collective minds. Person I'm swapping with did not mind waiting till next weekend, especially since if verizon tech support does not come through, I'll take the inc to the local stroe, swap it for a cpo one, then swap that for the droid X. I still have ZERO confidence its going to affect my problem is the sad part
well finaly my wifes phone is fixed, she is now receiving text all the time and on time.
here is the kicker, several tech support calls ago i asked the tech if changing phone mumber might work, considering they had already replace phone and problem did not go away, and i figured if it was account settings then it should effect my phone as well. so finaly i talked my wife into changing phone number, kinda of last resorte for her, well finaly she listened to me and it has almost been a week and no missed calls or texts, before it was happening seveal times a day,very very anoying!! but it is all good now.
Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
aharper said:
Anybody running into this? I bought a GNex about 2 weeks ago and when on a call I get a high pitch squeal randomly. Loud... like pull the handset from my head loud. The person on the other end doesn't hear it. I called VZW several times and they say they haven't heard of this. My wife got the same phone when I did and it happens to her, too. My twin got the phone about a week later and his is fine. I took the phone in to VZW earlier this week and they mailed me a replacement... it does it also. I changed the ROM to the Open Kang ROM to see if it might be a software thing... still doing it. Very frustrating. It happens when sitting in my office on 4G or 3G, when driving, etc... no real rhyme or reason that I've been able to figure out. The squeal happens every 3-15 minutes without any real pattern. I don't see any notifications or anything that are new after the squeal takes place.
If anybody else is experiencing this can you post? If you fixed please advise! Thanks!!!
Click to expand...
Click to collapse
Yes, that happened to me when i was running stock at first too. Once i flashed AOKP 4.0.3 and franco's kernel, I haven't had that problem at all. It was REALLY annoying, sporadic, no rhyme or reason. It was also waaayyy louder than i thought the speaker could ever get ironicly enough. Also dont know if the new radios might have helped too, I flashed those separately because they aren't included on the 4.0.3 roms. Hope it helps =\
I called Verizon about this again today. I had enough trouble with one device that they sent me a second device. The second device does it too. Very frustrating. The device is also much slower than my old Incredible. I officially hate this device. Should be faster with a solid connection to 4G. I'm going to see what is necessary for VZW to somehow get me out of this device and into anything different. Hell, at this point I'm ok with an iPhone... anything but this.
I'm going to use this thread to track what I've been doing in the hopes that it can help others if they are dealing with VZW with this issue.
Dec/11 - bought the GNex new. Had the squealing problems and talked with the store I bought it from. They thought it was an app and suggested I make changes to my apps. I did that for a week or so and they finally exchanged the phone for new.
Jan/12 - new device arrives. Same trouble. I dropped the stock OS and went to the OKP OS. Same trouble. Figure I'll take notes for vzw and see if I can figure it out. What I found...
Seems to happen when talking with other mobile users, never to a land line. Later narrowed it down to only other vzw users, did not happen when talking to at&t users. Later narrowed it down that it only happens to other vzw users who are using the GNex device as well.
Called vzw last week after growing frustrated again. They had me do some troubleshooting on the device and re-provisioned my account. Same trouble. They sent me another new device. I put this device back to stock and relocked.
Feb/12 - 3rd device arrives. Stock OS, no apps installed. Had the same problem that same day. Called vzw the next morning and they had me put the device in safe mode so that they could determine if the problem was hardware or software. If you didn't know there was a safe mode now you know. Boot holding the down vol button until you're in the OS. Immediately had the same problem.
Called vzw back and demanded a different device. They told me they couldn't change the device because I was outside of 14 days. No kidding, I wouldn't be outside of 14 days if vzw hadn't been asking me to do all of this troubleshooting. I finally agree to pay full retail price if they credit my account for the past 3 months of troubleshooting. Nope. They make me upgrade eligible and I went a completely different direction to an iPhone hoping that this stupid squeal would be gone. I'll sell the GNex for close to retail on Craigslist at this point.
Mar/12 - iPhone is running for a day and I talk with my wife (GNex device). The squeal is there but MUCH SOFTER in volume. I will talk with my brother as I leave work tonight because I always have trouble with him on the phone. Hopefully this will help me know for sure.
What I think I'm finding is that it's not necessarily my GNex that had a problem... it's the reception from OTHER GNex users that is causing me the trouble. My wife has complained about the problem as well but at a much lesser frequency and only when on the phone with me. We don't talk on the phone that much. The curious piece is that my brother doesn't have the problem.
More to follow as I figure out for sure whether or not the iPhone has the same problem. If so then it's not my device, nevermind that I'm on my 4th device in 3 months. VZW has been entirely worthless through this process and has made me fight the entire way. Their customer service is horrible and the managers that I have been talking to should be fired. I can't believe they allow managers to talk with customers the way some of these guys do (especially this last Paul LaFranky dude (not sure about his last name)).
So I just came across this thread while doing my normal daily browsing here and find it interesting.
My nephew who has a SGSII here in east coast Canada on Bell txt'ed me earlier to ask if I ever get a "crazy squeal noise from your phone when you're trying to make/receive a call".
It's not all the time. He said it happened about 4 times in the past few months and it's only a land line. He doesn't make a lot of voice calls, mainly the 1 land line (work). When it happens, he hangs up and calls back and it's fine.
It may be completely unrelated to your issue. He's on stock gingerbread.
Anyway, thanks for posting the details and keeping record, i'll follow this for sure.
I have now had two calls today with the high pitch noise. At this point it is def not my device as I'm now on an iPhone. Good news is I can go back to the gnex. Bad news is that I'm all but certain that gnex devices are somehow SENDING these tones. With as unhelpful as vzw has been I'm beginning to think I may simply need to call those people less often... So annoying. I'll call vzw in the morning and see what they have to say. Ugh.
Mine does it too. It is my second one as my first stopped working on 3g so they replaced it. The first phone did it too. I just live with it.... I dont talk on phone much.
I get them as well with the GN, but I was also getting it with my thunderbolt from time to time.
My brother is upgrading to 4.0.4 today and will drop a new OS on his GNex. Once he does that I have asked him to call me to chat for a little bit. It would be great if that takes care of the problem! Fingers crossed. If that doesn't solve the problem I will call VZW with the additional info. If it does then I'll go back to the GNex and sell this new iPhone.
Update - called VZW to have my account updated with the latest notes. While on the phone the lady I spoke with acknowledged that there is a KNOWN ISSUE FOR THIS PROBLEM with Samsung devices. The devices that she said are affected are the Galaxy Nexus, the Charge and the Stratosphere. Samsung is supposedly working on an update that will address the problem. No ETA for that update.
I sure wish someone had told me about this sometime over the past 3 months of troubleshooting... it would have saved me the money for the iPhone as well as the hassle with vzw. Hopefully someone here will get some good out of this.
How odd. I have a VZW Nexus, but have not encountered this issue. I don't often make calls, but they sound fine when I do.
The problem is on the other end for the person you are talking to... they will hear a high pitch squeal from time to time. Mine would do it as often as every 10-15 seconds or so or could be as little as every half hour (or not at all depending on length of call).
I have talked with my brother a couple times today after he upgraded to 4.0.4 and haven't had the problem at all. I wonder if that update includes some work to fix this. ??
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
This should not be in development.
Oi...
I don't quite understand the purpose of these threads...
For reference, this is the development forum despite the Verizon designation. Releases only here.
Sent from my Galaxy Nexus using Tapatalk 2
dmeadows013 said:
This should not be in development.
Click to expand...
Click to collapse
oops sorry will move my post to general.
Can't find download links for your rom.
oh wait...
There is nothing you can do except to keep getting replacements. No software will fix your issue at this time.
I just received a replacement yesterday as my phone's radios, voice and data would disconnect and only a reboot would fix it. Today I made it through the day without it happening once on my replacement. Still not convinced it is the device though until I go a few days without it happening.
If it happens with this one, I would say it is more of software radio issue and not the physical device and Samsung needs to do something about it.
So, I will see how it goes over the next few days. If this one continues to work, then it could possibly be the device. I My first GNEX though would not keep 4G for more then a minute and jump off, then on, then 3G, then 4G. To me that was the device. My next one would just lose it after a few hours, otherwise it was fine....
Let's hope the 3rd one is a charm.
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium
tbis said:
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium[/QUOT
currenly using the latest from official 4.0.4
tried the many hybrid radios too out there and its still doing this. you must have gotten lucky then, ive been experiencing this ever since i got the phone
Click to expand...
Click to collapse
"like new" replacement improperly tested
Jooining the club.... I had a relatively well functioning gnex until about 2 weeks ago, it did reboot once in a while, but oh well. Then it totally died suddenly. Tried to revive it to save data, but to no avail. So here you come Verizon "like new" replacement..... :fingers-crossed:
Oh no....well sure enough, started to have problems with dropped connectivity data + voice immediately after init.
Previous phone never did it. And it is doing this over a huge urban city.... I was careful in transferring my SIM as well.
there a slew of threads around forums discussing this issue and related (among others see through https://code.google.com/p/android/issues/detail?id=24345"]https://code.google.com/p/android/issues/detail?id=24345
Is is time for class action against Verizon for improper testing procedures and wrongly sending faulty devices as new (which they can pass along to Samsung since ultimately, it is probably Samsung who is playing dumb) ?
deejaycin said:
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
Click to expand...
Click to collapse
This is the VZW development thread. You'll find better responses /answers to your questions in the proper forum.
XDA Mods please move to proper thread.
Thread moved. Please do not post general threads or questions in the development section. Thank you.
---Jay--- From the GNex
We have two Note 4s in our house. One of them has the correct time, and the other one is suddenly off by 1:07. Both of the phones are set up exactly the same way:
Automatic Time Zone - Check
Automatic Date and Time - Check
Both of them show the time zone as GMT -6:00, Mountain Daylight Time
Both phones are running 4.4.4, N910VVRU1ANI1. I haven't taken any OTA updates on either phone.
I have installed nothing on either phone in at least a week.
I've tried rebooting the phone a couple of times, but it hasn't made any difference.
Both phones are sitting right next to one another, so they're on the same tower.
WiFi is on for both phones. Both phones have location with high accuracy turned on. I have tried shutting off wifi and location and rebooting, it made no difference.
I've run out of ideas. Anyone else have any ideas for me to try?
Thanks
Also tried battery pull and safe mode. The time is still off. I've noticed that when the phone boots, the clock will flash a couple of times and then set itself to 8:41am. It's now 10:03.
Never mind. Apparently this is a Verizon issue. I just rebooted the phone that wasn't having the problem, and it is now 8:49 on that phone. In the meantime, the one that was having the problem is now working correctly.
Whatever, Verizon. At least it's happening on my phone, instead of my wife's. I couldn't care less what time my phone says. I never even pay attention to it.
Ok, now it's happening on both of the phones on my account. It is 7:09am on 4/21, but my phone thinks that it's 5:58am on 4/20. Yesterday, my wife's phone was bouncing all over the place. After trying everything to fix this, I called Verizon. Because I'm not on Lollipop yet, they refused to help me. I mentioned that I always wait for a few months after an update comes out for any electronic device and that I've seen a lot of people with battery issues, and he said that there's an easy fix for the battery issues and that he couldn't help me any further until I do the update. Probably because he can't get to the next page in his script until he clicks the button that says that I have the latest updates installed. Ridiculous.
The so called easy fix for battery issues is wiping and restoring the phone. Unless I'm missing something, that's not an easy solution to anything. I've spent hours getting my phone where I want it. I don't want to start over again because Verizon can't put out a good update.
In any case, this isn't a PHONE issues, it has to be a service provider issue. Otherwise it wouldn't be happening on all phones on my account.
So I guess I get to have unreliable phones until the find and fix the actual issue on their own.
The issue is not the phones it is the tower. The phones on a CDMA network set the time be the tower that's why normally you don't have to worry about setting or updating the time on your phone unless the tower is screwed up. If you take the phone somewhere else where it can hit another tower it will most likely fix that. I do see something like this on my wifes tablet but that is because she turns off the LTE radio and only uses the WIFI so it can't synch.
I havent had any issues, but a guy here at school mentioned the same thing with his Verizon phone (not a note 4)
So maybe Verizon is having issues?
When I contacted Verizon this morning, that's what I told the guy. If it was only happening to one phone, then I could see how maybe something on the one phone was somehow screwing up the clock. But both phones? The Verizon rep asked me if I was on the latest update. I told him that I wasn't. He asked why and I told him that I never update anything when an update first comes out. I wait a couple of months. Plus I'd heard that there were battery issues with it. He refused to help me until I was updated. He actually laughed at me and told me that there was a simple fix for the battery issues - resetting and restoring the phone. Yea, that's so simple. Anyway, as I was walking out of the room, I caught sight of my network extender. That little box that has been plugged in and working just fine for over two years. The GPS light was flashing purple. I restarted it, waited for all lights to go blue, and then restarted the phones. The time has been perfect ever since.
So yup, it was the tower - the little tower in my house. That thing has been so reliable since I got it, that I forgot that it was even in the equation.
usmaak said:
When I contacted Verizon this morning, that's what I told the guy. If it was only happening to one phone, then I could see how maybe something on the one phone was somehow screwing up the clock. But both phones? The Verizon rep asked me if I was on the latest update. I told him that I wasn't. He asked why and I told him that I never update anything when an update first comes out. I wait a couple of months. Plus I'd heard that there were battery issues with it. He refused to help me until I was updated. He actually laughed at me and told me that there was a simple fix for the battery issues - resetting and restoring the phone. Yea, that's so simple. Anyway, as I was walking out of the room, I caught sight of my network extender. That little box that has been plugged in and working just fine for over two years. The GPS light was flashing purple. I restarted it, waited for all lights to go blue, and then restarted the phones. The time has been perfect ever since.
So yup, it was the tower - the little tower in my house. That thing has been so reliable since I got it, that I forgot that it was even in the equation.
Click to expand...
Click to collapse
Wow, what brand is the extender since it was so reliable?
KruseLudsMobile said:
Wow, what brand is the extender since it was so reliable?
Click to expand...
Click to collapse
It's this one:
http://www.verizonwireless.com/accessories/samsung-network-extender-scs-2u01/
It was a refurb, but I got it for free. When I first started with Verizon, I had all sorts of issues with dropped calls at home. They said that they could give me this, or I could cancel. Where I used to live, Verizon was the only real reliable choice, so I stuck with it and took the extender.