Related
Ok this is a new problem for my phone. A couple weeks ago my phone started rebooting like crazy on CM7. I thought maybe it was the kernel so i switched it, that didnt work so i did a full wipe and installed the newest Nightly. That didnt work so i thought maybe it was Gingerbread (even though it ran it fine since it got cooked for the Inc) So i switched to an 2.2 AOSP ROM, that didnt work, so i switched to a Sense ROM. I have tried CM7, Skyraider, Magnolia, Business Sense Z, and now i am on Warm Z 2.2 and i am getting, no exageration, 15-20 reboots a day. No matter what ROM/Kernel combo i try. I also have the Battery Indicator widget in my notification bar that you can open and see what the battery temp is and i have never seen it hot. I can feel it rebooting in my pocket all the time. Phone calls make it reboot, music, navigation, all kinds of stuff. Sorry for being long winded, i just want to describe it the best i can. Does anyone know anything i can to to make it stop? Whenever i flash a new ROM i never restore Apps+Data, i only restore the APK's.
I called about a warranty replacement with the main reason being a blown external speaker, and they said they would do it. But here is why i havent. Somewhere along the lines VZW messed up something in my account and My Verizon online is telling me i am eligible for an upgrade even though im not. I called about it and she said i couldnt use my last NE2 untill Feb of 2012, then she checked the My Verizon and seen the same thing. She told me as long as i upgrade online or on my phone it will let me upgrade, but if i call in or go to the store it wont let me. Well i want the Thunderbolt with my upgrade, but i am afraid if i do a warranty swap it may affect my status on My Verizon somehow and not let me get that upgrade. I plan on selling the Inc after i get the Tbolt, but i dont want to sell it rebooting like crazy like this. Any input is appreciated.
I did the same with my HTC TP1 a week before i got my TP2 with the upgrade from VZW. I didn't have any problems.
Check setCPU or any app that would majorly change stuff on your phone. Such as ones that auto kill things. Turn all those off if you have any running.
You may just have bad hardware, in that case would suggest you going back to stock and advertising as such when you're selling.
Yeah i may end up taking a chance and doing a warranty claim.
I'am using CPU boost. You think that is causing it? It just started happening but i have been using the app for a while.
Sent from my Incredible using XDA App
Well I uninstalled CPU boost and that didn't help. Anything else to try?
Sent from my Incredible using XDA App
I've had this happen Verizon will replace it with a refurb. or at least they did for me...
Run the rru?
Sent from my LiquidLight using XDA App
Thanks for the suggestions guys. i think I'm going to take the chance on unrooting and getting a refurb for it. Hopefully it won't fix whatever error is in the my verizon system and take my upgrade away.
Sent from my Incredible using XDA App
Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Click to expand...
Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403
I've racked my brain and searched the forums so I'm hoping someone has some insight here. Recently my phone has become unstable...I can't do too much in a single sitting without it rebooting. I've been on CM7 for a while now and had been trying the nightlies so I thought it was maybe that or just left over garbage from the upgrades so I decided to do a clean CM7 install yesterday (factory wipe). After I got through the setup and started to download gmail (1st non-stock app) from the market my inc rebooted. I flashed Chad's latest kernel thinking maybe it was a kernel issue...still reboots.
I then decided maybe it was the battery because at times I will get into a couple of reboots back to back and then the phone turns off and vibrates three or four times. But when I get the phone booted and check the battery temp it is maybe 98F which doesn't seem to be above average based on my forum readings. I then swapped batteries with my wife (unrooted inc) and we both launched plants vs. zombies and started playing. After maybe 10 min, I got my first reboot and then another a few minutes later so I just turned the phone off...she kept playing.
Now of course I have to point out my wife works for Verizon Wireless so I'm getting extra grief for rooting my phone and she is saying that is the cause since she never has reboots. Not that I want to prove my wife wrong, I really just want a phone I can do more than make phone calls on, but someone please tell me she isn't right. My reboots only seem to happen when I've had the screen on for a while...3 hour conference calls have no issues. Can you give me suggestions of things to try to help narrow down the issue? Thanks in advance!
Phone Info:
Baseband:2.15.00.07.28
Kernel: 2.6.37.6-incredikernel-gb-04192001
Mod Version: CyanogenMod-7.0.3-Inc
Build: GRI40
I get similar problems but it happens when i am watching youtube videos or playing games, or sometimes out of nowhere. Can't figure out and it is really annoying.
Copy sd to pc, reformat sd fat32, copy stuff back to sd. Helped a friend with hers.
Sent from my ADR6300 using XDA Premium App
Thanks I'll give that a try. I did try running the phone without a card at one point and it didn't help any.
AOSP Roms, like CM, interact with the sd on boot. Don't expect aosp roms to boot without sd.....
Sent from my ADR6300 using XDA Premium App
OK, performed the the SD format last night and just got around to running apps today. Again, I tried Plants vs Zombies and after about 20 mins the phone rebooted...I had been an hour long conference call before that. The phone rebooted and got to the startup screen and then rebooted again but at least this time it finished booting which is an improvement over before. Also, thanks for the tip about AOSP roms not booting without an SD card.
I did notice yesterday when it rebooted on me, after a couple of bootloops the screen then went black and the phone vibrated 5 times. I was only on a short phone call yesterday while in my car for 10 min.
On a side note, I haven't partitioned my SD card with an app partition but I was wondering if it is necessary for moving apps to the SD? I have moved several apps to SD so I want to make sure that isn't causing an issue either.
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Snappyts said:
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Thanks Snappy...I never really thought about reverting. I've give it a try later today and report back.
Alright, so last night I performed a factory wipe and installed CM 7.0. Everything went fine but as soon as the ROM loaded and I opened the market it rebooted on me. This morning I just performed another factory wipe and installed MIUI thinking maybe it might be a ROM issue, but I got the same results. As soon as I opened the market to start installing stuff it rebooted on me...I tried this twice and reboot each time the market opened. I guess next I'll try a sense rom, Skyraider maybe...I'll post back with the results.
Warranty replacement
I was having pretty much the same issue. I tried everything from countless forums for the last month and a half. Finally had to cave and get a warranty replacement. - just pointing out that it might be a hardware issue (my device ran hot w/o sd and stock OS)
If the problem is following you on multiple roms it sounds like its probably a hardware issue.
Sent from my ADR6300 using XDA App
I've bounced around between various forums/posts and I think I have to agree it is probably a hardware issue. Being that I'm out of warranty, my only alternative is to upgrade or buy another Inc. Given the small pricing difference, buying another Inc versus upgrading, the logical choice seems to upgrade.
So my upgrade choices that are currently available are Inc 2, Thunderbolt, or Revolution. Another option is wait for the Bionic to come out in a few months. Any suggestions? I'm personally leaning towards the Thunderbolt...
Thanks again everyone for your help.
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
k_nivesout said:
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I haven't tried, but we did get the phone when they first came out last year so we are a couple of months past the one year warranty. My wife looked it up though and since we are available for an upgrade at this point the likely scenario is VZW pushing me to a new device rather than replacing my dying one.
I agree, the Galaxy S2 does look nice but since my wife works for VZW I'm kind of stuck with them.
I'm tempted to limp along until the Bionic comes out to see what it has to offer. As long as I can make calls I'll be ok...I guess Plants vs. Zombies will have to wait.
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
Sent from my ADR6300 using XDA App
k_nivesout said:
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I had to go refresh my memory on the exact GS2 specs, then I had to wipe the drool from my mouth. I haven't heard of Verizon getting it within the next couple of months so now I'm even more bummed.
I guess it will kind of depend on how long my phone holds out. The random reboots and shutdowns can be annoying and have become all too frequent if I do anything more than make a phone call...sometimes even then it shuts down.
I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am
Same issue with OTA
Lonbobby said:
I have had my share of frustration with this phone....
First my gps would not fix at all, even after 15 minutes. I tried all the apps (gps status, gps aids, gps fix), all the hacks like resetting a-gps, then the sprint store told me it was a software issue from Samsung and should be solved by the ICS update. Then I got the ICS update and still no gps. I took it back to the store and again they told me it was software, not hardware, and they basically told me I had to root it to get it to work. So I did that and, although I loved AOKP, no gps. I tried different gps hacks and apps like faster fix and nothing. I yelled at sprint on the phone and finally some one agreed to send me a new phone. I got the new phone and, voila, gps fixed instantly. Even my 3g signal was better. So, moral of the story was that the gps issues I read so much about online are indeed a hardware issue. Samsung sold ****ty phones.
Anyway, my new phone came with gingerbread installed. When I activated the phone, the tech guy told me I should be getting ICS in a day or two. That was three days ago. I read a rumor that Sprint stopped pushing the update because of bugs. Is that true?
Sorry I sound so angry, but I am
Click to expand...
Click to collapse
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.
aiman119 said:
I was wondering the same about the OTA update to ICS if anyone knows what's going on with it. Sprint technician told me the same exact thing. My brother's phone (identical -- SPH-D710 Galaxy S II Epic 4G Touch) updated to ICS within 2 hours. It has been almost 2 weeks and I'm still on EL29 GB. I would like to know whats going on because I can still return my phone for a new one (within 14-day period with Sprint) until Wednesday.
Click to expand...
Click to collapse
According to a sprint rep, answering questions in the sprint community, otas are suspended for the time being. No reason given.
There are threads here with links to the ota file from google if you're interested. Its the same as if the ota pushed to your phone.
Sent from my SPH-D710 using xda app-developers app
Use sfhub's one click FF18 stock + root 'no data'. This will give you what wad pushed (FF18) + root.
To add CWM use his autoroot to add ff18+cwm_agat
Sent from my SPH-D710 using xda premium
Don't do it. My battery life went to sh1t
Sent from my SPH-D710 using Tapatalk 2
Ya, might as well not do anything...Keep everything as it is and it was given to you and be happy. Don't mess with anything or attempt to change anthing and nothing will change and if it does you can go blame someone (Sprint or Sammy) and try for some recourse from them.
Some people come to this development forum expecting it to be a 'just fix it for me type of place' or 'support forum' where they can ask a questiong and expect to be spoon fed a response.
Remember if you do anything different you might not like the results you get.
OR
You could try to try some of the great ROMs, tweaks and add-ons provided here freely and you might find what you're looking for. Like I said best place to start is sfhub's stock rooted ICS FF18.
I get pretty damn good battery anywhere from 10-12 hours of actual use (usually about 3-4 hours screen time) phone calls, loads of mail and texts, and about 1/4 to 1/3 of that time is on 4G! It's not the 24hrs I got on GB but the UI and other applications are well worth it for me. If you can't get good batter life then there are MANY things that can be done to extend it if you are willing to search this great forum and apply/try some suggestions.
Many don't care that they can learn to do just about anything they want with their device if they choose to. And collaborate with great developers and other like minded people who are willing to try out the latest cutting edge techologies and work on fixing the annoyances and issues the big guns (Samsung/Sprint) won't - like batter life, speed and performance.
Hope you find what your looking for. Good luck.
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.