Ok this is a new problem for my phone. A couple weeks ago my phone started rebooting like crazy on CM7. I thought maybe it was the kernel so i switched it, that didnt work so i did a full wipe and installed the newest Nightly. That didnt work so i thought maybe it was Gingerbread (even though it ran it fine since it got cooked for the Inc) So i switched to an 2.2 AOSP ROM, that didnt work, so i switched to a Sense ROM. I have tried CM7, Skyraider, Magnolia, Business Sense Z, and now i am on Warm Z 2.2 and i am getting, no exageration, 15-20 reboots a day. No matter what ROM/Kernel combo i try. I also have the Battery Indicator widget in my notification bar that you can open and see what the battery temp is and i have never seen it hot. I can feel it rebooting in my pocket all the time. Phone calls make it reboot, music, navigation, all kinds of stuff. Sorry for being long winded, i just want to describe it the best i can. Does anyone know anything i can to to make it stop? Whenever i flash a new ROM i never restore Apps+Data, i only restore the APK's.
I called about a warranty replacement with the main reason being a blown external speaker, and they said they would do it. But here is why i havent. Somewhere along the lines VZW messed up something in my account and My Verizon online is telling me i am eligible for an upgrade even though im not. I called about it and she said i couldnt use my last NE2 untill Feb of 2012, then she checked the My Verizon and seen the same thing. She told me as long as i upgrade online or on my phone it will let me upgrade, but if i call in or go to the store it wont let me. Well i want the Thunderbolt with my upgrade, but i am afraid if i do a warranty swap it may affect my status on My Verizon somehow and not let me get that upgrade. I plan on selling the Inc after i get the Tbolt, but i dont want to sell it rebooting like crazy like this. Any input is appreciated.
I did the same with my HTC TP1 a week before i got my TP2 with the upgrade from VZW. I didn't have any problems.
Check setCPU or any app that would majorly change stuff on your phone. Such as ones that auto kill things. Turn all those off if you have any running.
You may just have bad hardware, in that case would suggest you going back to stock and advertising as such when you're selling.
Yeah i may end up taking a chance and doing a warranty claim.
I'am using CPU boost. You think that is causing it? It just started happening but i have been using the app for a while.
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Well I uninstalled CPU boost and that didn't help. Anything else to try?
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I've had this happen Verizon will replace it with a refurb. or at least they did for me...
Run the rru?
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Thanks for the suggestions guys. i think I'm going to take the chance on unrooting and getting a refurb for it. Hopefully it won't fix whatever error is in the my verizon system and take my upgrade away.
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Related
Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
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Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
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Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403
I've racked my brain and searched the forums so I'm hoping someone has some insight here. Recently my phone has become unstable...I can't do too much in a single sitting without it rebooting. I've been on CM7 for a while now and had been trying the nightlies so I thought it was maybe that or just left over garbage from the upgrades so I decided to do a clean CM7 install yesterday (factory wipe). After I got through the setup and started to download gmail (1st non-stock app) from the market my inc rebooted. I flashed Chad's latest kernel thinking maybe it was a kernel issue...still reboots.
I then decided maybe it was the battery because at times I will get into a couple of reboots back to back and then the phone turns off and vibrates three or four times. But when I get the phone booted and check the battery temp it is maybe 98F which doesn't seem to be above average based on my forum readings. I then swapped batteries with my wife (unrooted inc) and we both launched plants vs. zombies and started playing. After maybe 10 min, I got my first reboot and then another a few minutes later so I just turned the phone off...she kept playing.
Now of course I have to point out my wife works for Verizon Wireless so I'm getting extra grief for rooting my phone and she is saying that is the cause since she never has reboots. Not that I want to prove my wife wrong, I really just want a phone I can do more than make phone calls on, but someone please tell me she isn't right. My reboots only seem to happen when I've had the screen on for a while...3 hour conference calls have no issues. Can you give me suggestions of things to try to help narrow down the issue? Thanks in advance!
Phone Info:
Baseband:2.15.00.07.28
Kernel: 2.6.37.6-incredikernel-gb-04192001
Mod Version: CyanogenMod-7.0.3-Inc
Build: GRI40
I get similar problems but it happens when i am watching youtube videos or playing games, or sometimes out of nowhere. Can't figure out and it is really annoying.
Copy sd to pc, reformat sd fat32, copy stuff back to sd. Helped a friend with hers.
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Thanks I'll give that a try. I did try running the phone without a card at one point and it didn't help any.
AOSP Roms, like CM, interact with the sd on boot. Don't expect aosp roms to boot without sd.....
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OK, performed the the SD format last night and just got around to running apps today. Again, I tried Plants vs Zombies and after about 20 mins the phone rebooted...I had been an hour long conference call before that. The phone rebooted and got to the startup screen and then rebooted again but at least this time it finished booting which is an improvement over before. Also, thanks for the tip about AOSP roms not booting without an SD card.
I did notice yesterday when it rebooted on me, after a couple of bootloops the screen then went black and the phone vibrated 5 times. I was only on a short phone call yesterday while in my car for 10 min.
On a side note, I haven't partitioned my SD card with an app partition but I was wondering if it is necessary for moving apps to the SD? I have moved several apps to SD so I want to make sure that isn't causing an issue either.
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
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Snappyts said:
had the same problem myself, did a clean install which didn't help, finally reinstalled 7.0, all working fine now
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Click to collapse
Thanks Snappy...I never really thought about reverting. I've give it a try later today and report back.
Alright, so last night I performed a factory wipe and installed CM 7.0. Everything went fine but as soon as the ROM loaded and I opened the market it rebooted on me. This morning I just performed another factory wipe and installed MIUI thinking maybe it might be a ROM issue, but I got the same results. As soon as I opened the market to start installing stuff it rebooted on me...I tried this twice and reboot each time the market opened. I guess next I'll try a sense rom, Skyraider maybe...I'll post back with the results.
Warranty replacement
I was having pretty much the same issue. I tried everything from countless forums for the last month and a half. Finally had to cave and get a warranty replacement. - just pointing out that it might be a hardware issue (my device ran hot w/o sd and stock OS)
If the problem is following you on multiple roms it sounds like its probably a hardware issue.
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I've bounced around between various forums/posts and I think I have to agree it is probably a hardware issue. Being that I'm out of warranty, my only alternative is to upgrade or buy another Inc. Given the small pricing difference, buying another Inc versus upgrading, the logical choice seems to upgrade.
So my upgrade choices that are currently available are Inc 2, Thunderbolt, or Revolution. Another option is wait for the Bionic to come out in a few months. Any suggestions? I'm personally leaning towards the Thunderbolt...
Thanks again everyone for your help.
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
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k_nivesout said:
Well if you need to update now, I'd say the thunderbolt is probably your best choice. If you can wait, the bionic, if unlocked, looks like quite a phone, but IMHO the galaxy s2 is the phone to beat.
Have you tried getting a replacement? I suppose if you got your phone when it first came out the one year warranty might be up but it never hurts to try.
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Click to expand...
Click to collapse
I haven't tried, but we did get the phone when they first came out last year so we are a couple of months past the one year warranty. My wife looked it up though and since we are available for an upgrade at this point the likely scenario is VZW pushing me to a new device rather than replacing my dying one.
I agree, the Galaxy S2 does look nice but since my wife works for VZW I'm kind of stuck with them.
I'm tempted to limp along until the Bionic comes out to see what it has to offer. As long as I can make calls I'll be ok...I guess Plants vs. Zombies will have to wait.
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
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k_nivesout said:
The GS2 is coming to Verizon. Not exactly sure when, there was a rumor that it'll be next month but I don't know how for sure that is.
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Click to collapse
I had to go refresh my memory on the exact GS2 specs, then I had to wipe the drool from my mouth. I haven't heard of Verizon getting it within the next couple of months so now I'm even more bummed.
I guess it will kind of depend on how long my phone holds out. The random reboots and shutdowns can be annoying and have become all too frequent if I do anything more than make a phone call...sometimes even then it shuts down.
Does anyone know if they're still shipping the replacements with Gingerbread loaded "in error".
Have one coming tomorrow and was just curious as, well, that version hasn't been rooted yet and I don't want to not have CM on my phone.
Yes got one Friday after I specificly asked for froyo
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I wouldn't count on it though. I work for T-Mobile and they are definitely aware. It is a know issue so it will stop real quick.
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Good to know, thanks for the info guys
Still bewilders me that they could have such an "error". Shipping phones with an entirely wrong rom on them, and 100's if not 1000's of them? Thats quite a blunder.
Im not sure what kind of error it is cause im on my 6th gingerbread phone and after complaining about the software issues and still getting gingerbread ive given up because I finally got one with perfect hardware including the hinge
I think the only way to entice devs to root this build sooner is to start a thread where we promise donations
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Thread: [Q]Warranty replacement with Gingerbread(2.3.3)
I just received a HTC G2 from Tmobile today how do I find out if it have Gingerbread Error
Settings---->About phone---->Android Version
If its says 2.2 (or 2.2.1 or something like that) you have Froyo.
If it says 2.3 (or 2.3.3 etc) you have Gingerbread.
i am scared i need to get a replacement but i can not live without my cm7
you dont know how much you loved it til its gone
I've had three replacements in the last month. None were GB.
Finally got one that seems to actually work. Yeah!
I finally got one with GB on it and I'm trying to get a new phone now. Last time I swapped my G2 they offered me an HD7 for whatever reason. Hopefully I don't get another GB one ahhh
They said I can get another G2, but can't confirm this software issue and wants to charge me $5 warranty processing fee. WTF is wrong with these people?
The reps don't have a way to pick the software build you're going to get. The system they use does everything automatically, it's not like the rep calls the warehouse for you and says "Customer Jim Bob needs a G2 with Froyo... stat!"
It just doesn't work like that.
Source: I'm a former Tmo rep.
(Not trying to be harsh and trust me, I'm as skeptical of Tmo's intentions as anybody, but I'm just trying to get the point across that it's not the reps who are the problem, in this instance at least. There are plenty of other cases when it is the rep's fault.)
Your best bet to get the fee waived is to press the "you sent me defective equipment" case. Tell them the phone freezes, doesn't turn on, has a bad touchscreen etc. Demand a supervisor, or threaten to cancel if they insist on charging the fee. Hang up and call back if you have to. Generally, sooner or later, you'll run into someone who is willing to waive whatever fee it is that you're trying to get waived.
I got my g2 with GB 2.3.3 today as an insurance replacement and it runs smooth like butter. Not a single hitch yet, all my old apps are back on, wifi calling works, there are a few new little touches (different color scheme and status bar icons, cursor when touching in a text box) and a lot of features are seriously sped up (syncing and connecting to a wireless network are noticeable).. I'm a bit sad I can't just temproot and overclock my phone in a few touches of the screen, but I'm happy with it so far!
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So, I lucked out and was sent one on 2.2. Already rooted and back to cm7. Though in the process of resetting the old phone, my sd card doesn't want to read anymore.
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I kinda of want to intentionally brick my phone just so sprint would replace it. I have been having some trouble with my evo lately, it just started to reboot so frequently lately. I was running decks 1.2.1 and just thought it was the rom, so i completely wipe everything, reflash and same thing. I noticed when my phone rebooted it would get hot or warm, and gps did not work after flashing decks 1.2.1, trying to use gps would automatically cause the phone to reboot. Any rom with the vision gps drivers would cause phone to reboot when trying to use gps, only gps driver that would work was the cm7 drivers, mainly used the N39 one and that would work and I could use gps, but phone kept rebooting. So then i tried to flash the latest stock rom, but had same problem. Also tried to use myn's warm rom release 5, which was always so stable in the past and never had any problems with when i was using it in the past, but yea phone just would reboot at random when phone would get warm or just doing stuff. Then i flashed the latest radio, pri, nv, and hboot. Went back to decks but its very frustrating, i can not use my phone for a long time or it warms up and goes into a bootloop, then have to pull the battery and give it a couple minutes to cool down before i can pop the battery back in and have it not reboot immediately afterwards. So after all this i was just gonna try and brick it to see if i could get another evo, but yea i tried to flash a radio and battery pull but that did not work. Did i screw myself by flashing the latest hboot?
Why don't you flash a stock rom. See if it still does it and then go to sprint and tell them all the problems you're having
We're comin from a pure power source.
That's insurance fraud dude, cause everyone's prices to go up. Don't be that guy.
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I did try a stock rom and it kept happening. That is why I was trying to brick it so they would just exchange it. If I take it to sprint I would need to flash a RUU right? Then deal with sprints b.s. until they exchange it.
I've never had a problem getting my phone replaced. You have problems with your phone. They will replace it. And yes, the ruu will return it to stock.
We're comin from a pure power source.
alaman68 said:
That's insurance fraud dude, cause everyone's prices to go up. Don't be that guy.
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Click to collapse
How is it insurance fraud? My phone is not working properly, I have been paying an insurance charge on my plan since the launch of the evo. Don't want to deal with their very annoying employees and just want a replacement, is that too much to ask for?
metalfan78 said:
I've never had a problem getting my phone replaced. You have problems with your phone. They will replace it. And yes, the ruu will return it to stock.
Click to expand...
Click to collapse
Well it seems like that is what I am gonna need to do. Must have bad luck then, because I have had a horrible experience getting a phone replaced but thanks.
Pull your battery while flashing a radio update should def brick you but you should just unroot if your worried.
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ellshock said:
How is it insurance fraud? My phone is not working properly, I have been paying an insurance charge on my plan since the launch of the evo. Don't want to deal with their very annoying employees and just want a replacement, is that too much to ask for?
Click to expand...
Click to collapse
Return to stock and deal with the bs
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Just tell them you lost it, and they'll overnight you one.
linsalata28 said:
Pull your battery while flashing a radio update should def brick you but you should just unroot if your worried.
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Click to expand...
Click to collapse
That will definitely brick it.
It sounds like a hardware issue. Sprint will replace it. Don't brick your phone, not worth it.
RUU to the latest update. Get S-On (there are a few threads with tutorials). Try to document your phone acting up if you can (I had an overheating issue with my old phone so I took screenshots of an app showing my phone 135+ degrees. Reboots, maybe video it, I don't know.)
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Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
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I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.