[Q] What would you do? - G2 and Desire Z Q&A, Help & Troubleshooting

So, Yeah, I've just broken my DZ/G2. Screen's all messed up, and I can't see ****. I have rooted my phone and I'm really ready to kiss Bell's ass tomorrow morning.
What would you do to cover your ass if my situation were to happen to you?

I'd go to universalrepair....wait, can we plug sites? Well, my screen crapped out and I bought a new screen from an online store for about 49 bucks and now my phone works.

I never send things in for repair unless they give me a replacement unit on the spot. For a phone, i would rather order the screen online and fix it myself. If it was for something bigger, say a tv, then sure, warranty it. But for something as simple as a broken screen, its usually faster to diy it than ship it away for warranty. Just my 2 cents.
Sent from my T-Mobile G2 using XDA App

Related

Broke my phone! Screen won't turn on [SOLVED]

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App
I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.
Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

[Q] Sprint insurance-Will it cover my Evo?

Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
If you google evo charge port loose/broken you will get alot of hits. Some say they get a replacement some say sprint would not cover it for them. It seems like it depends on the store. As long as you didnt mess anything up when you took it apart they shouldnt be able to tell. Some say they got a replacement even with the phone rooted, but it would be a good idea to unroot first just to be safe. Imo I would call sprint first and if they say you can get it replaced get them to note that on your account before you goto the store.
The warranty won't cover it, but the insurance should (i.e., you pay the $100 deductible). I don't think there's an exclusion for having tampered with the device, but if you're worried, you could also just report it lost instead of broken, since the insurance covers that too. Just don't try to do something sketchy like Craigslist the old phone if you do that, as they'll have it blacklisted -- just pitch it, recycle it, or find some other creative way to dispose of it. I actually don't think you even need to report it as lost though, since it's supposed to cover physical damage as well.
If you hadn't opened it up, you could have got it replaced without paying - at least at the right store. Mine was the same way, and the one I have now seems to be getting there. I had to put the phone on the edge of my table with the cord hanging down to the outlet. It's a fairly common problem. When I took the phone in, the guy didn't even look at it until he had to get information off of it. He ordered a new one through insurance, but no deductible. I picked up the new one the next day.
You can try taking it in, but if it's obvious that you opened it & the port is entirely broken off they might make you pay the deductible. The only reason I haven't taken this one in is because I use an external charger and just switch out batteries. And up until now I didn't want to get a refurb that I couldn't root.
Sent from my PC36100 using Tapatalk
Well there's no way I'd craigslist it. I might just use it for parts if i keep it, I'll take it to the store and hopefully they'll just replace it.
I don't really care about a deductible.
I might end up just going to assurion and having them just send one out.
Idk when your upgrade is avail but some people have said they called sprint and got an early upgrade.
Oh my upgrade is up, I'd have to pay $200, though. I doubt my evo would be worth the $150 buyback now.
EDIT: Well, $125
Since the evo has been put on the EOL list they might give you the trade in. Only one way to find out call.
Not sure if this helps but here's a PDF i found somewhere one here regarding Sprint's policy.
I'll have to call or stop by the store tomorrow, I looked at the buyback and they will buy damaged devices, so just selling my Evo and getting an E3D would be cheaper if they make me pay the deductible.
Post a pic and I'll tell you if it's covered by ESRP or ERP.
Ophois said:
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
Click to expand...
Click to collapse
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Alright-Here are the pictures, sorry for the horrid quality, My Evo was my only good camera so I had to use the built-in webcam on my laptop.
As you can see the micro usb port is entirely detached from the board. One of the points where it connected to the board is missing as well, If it weren't for that i could just tape it on.
Lokifish Marz said:
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Click to expand...
Click to collapse
correct, however since he opened up his phone, his warranty is void. The only way to get it replaced is though insurance with a deductible now.

[Q] Another Q on SIII cracked screen - any repair shop in/around Chicago

No insurance (just warranty) on the TMo SIII I have. TMo does not repair or replace, and Samsung wants $173 + shipping them the phone (they would not ship me a replacement to use, while moine gets fixed, ot just for them to keep mine). I could not possibly function for more than a few hours without this one, and my old phone needs a lot of apps catching up to bring back some functions I now use on the SIII, sooo ... are there any shops specialized in replacing screens on SIIIs, in/around Chicago?!? Somewhere I could walk in, and have it fixed in a few hours at the most?
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
W lake street
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Sent from my SGH-T999 using xda premium
Android_Monsters said:
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
...
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Click to expand...
Click to collapse
Thanks for the quick (and useful) reply!
It looks - indeed - like the Lake St folks are a viable (technically) option, but for that price ... I guess I'd be paying for experience in having done quite a few of those, and having nailed down the process, vs. me (to answer your other question) watching the renown video and waiting for my GF to let me use the hairdryer
As far as the screen only vs the digitizer question - from what I got the chance to read, so far, since I broke mine - it does not look like the screen is possible ro replace, as it is adhesive-sandwiched with the digitizer ... or am I wrong?!?
check craigslist
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
justin lamantia said:
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
Click to expand...
Click to collapse
That doesn't sound legit and it could possibly get you in trouble.
Sent from my SGH-T999 using xda premium
make sure you make sure no lint gets inside when they replace it
I didn't say it for you to it. I said it cause that's what I did three times & nothing happened and that was a while ago but not because I crack a screen or something but only because I wanted a spare phone. You do what you want!!!

Broken screens WITH warranty - will they repair?

After having the phone and dropping it several times, usually only when getting out of the car, it has finally cracked tonight. Before it usually had no damage done.
So after reading, even though I have full warranty on it, they do not repair cracked phones. I did have it replaced before for free when I bricked it though.
So, if I purposely bricked the phone, would it be possible to get the free warranty replacement to get a new phone without a cracked screen?
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
computermik3 said:
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
Click to expand...
Click to collapse
Damnit. I can't stand cracked screens (first world problems) but hey, I guess i'm leaving in January for Air Force anyways. But i'll give them a call anyways tomorrow.
I don't think they will do anything. The sprint stores will look for anything to push it to an insurance claim. My daughters LG 's battery is not holding a charge as it use to. We went to the store to get another one under warranty. The battery's moisture sticker showed exposure, but the phone one did not. Since battery showed red they too me to use insurance to replace it.
Just by living in FL, your phone gets exposed to humid conditions all the time.
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
garwynn said:
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
Click to expand...
Click to collapse
That's what they did. Guess I have to deal with a broken screen. I was going to keep this phone until the S4 anyways.
Sent from my SPH-D710 using xda app-developers app

Replace screen before resell?

My P2X touchscreen randomly died recently. Now, I've had it for over 3 years and already changed the screen once and it was no stranger to drops. But I legit woke up one morning to no touch. Thankfully I had replaced my main phone and was in transition phase. With the setup-transfer of data + pics in the cloud era, it was no urgent matter, but I would like to do something with it. But now I want to repurpose it or get rid of it. I found a screen for $100 on ebay, about half the price of iFixit. Does anyone know if these $100 screen are reputable? Is it worth replacing the screen just to sell it? If I can buy a "For Parts" phone with a good screen, could that conceivably be worth it?
It's a VZW model so I would guess there's no root for it, right? Thought I'd ask...
Or is it just junk? Of note, I wouldn't mind coming out in the red (not too much) for the funsies of another phone repair under my belt even as Right To Repair is slowly dwindling away...
Thoughts?
Edit:
Unrelatedly, it seems it's been a while since I've been around here (I guess because after my G2, I have not had a rootable phone (Thanks, Big Red...)
That has a cracked and non working screen too...Not sure I ever offloaded that data...I think I have an OTG adapter somewhere...
_tyler_ said:
My P2X touchscreen randomly died recently. Now, I've had it for over 3 years and already changed the screen once and it was no stranger to drops. But I legit woke up one morning to no touch. Thankfully I had replaced my main phone and was in transition phase. With the setup-transfer of data + pics in the cloud era, it was no urgent matter, but I would like to do something with it. But now I want to repurpose it or get rid of it. I found a screen for $100 on ebay, about half the price of iFixit. Does anyone know if these $100 screen are reputable? Is it worth replacing the screen just to sell it? If I can buy a "For Parts" phone with a good screen, could that conceivably be worth it?
It's a VZW model so I would guess there's no root for it, right? Thought I'd ask...
Or is it just junk? Of note, I wouldn't mind coming out in the red (not too much) for the funsies of another phone repair under my belt even as Right To Repair is slowly dwindling away...
Thoughts?
Edit:
Unrelatedly, it seems it's been a while since I've been around here (I guess because after my G2, I have not had a rootable phone (Thanks, Big Red...)
That has a cracked and non working screen too...Not sure I ever offloaded that data...I think I have an OTG adapter somewhere...
Click to expand...
Click to collapse
Pixel 2 XLs in good condition are going from around $100-140 on Swappa right now. So you may be able to make around $40 at the most. Depends if that's worth it to you.
No, you won't be able to root a Verizon model. Their bootloaders are locked.

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