After having the phone and dropping it several times, usually only when getting out of the car, it has finally cracked tonight. Before it usually had no damage done.
So after reading, even though I have full warranty on it, they do not repair cracked phones. I did have it replaced before for free when I bricked it though.
So, if I purposely bricked the phone, would it be possible to get the free warranty replacement to get a new phone without a cracked screen?
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
computermik3 said:
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
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Damnit. I can't stand cracked screens (first world problems) but hey, I guess i'm leaving in January for Air Force anyways. But i'll give them a call anyways tomorrow.
I don't think they will do anything. The sprint stores will look for anything to push it to an insurance claim. My daughters LG 's battery is not holding a charge as it use to. We went to the store to get another one under warranty. The battery's moisture sticker showed exposure, but the phone one did not. Since battery showed red they too me to use insurance to replace it.
Just by living in FL, your phone gets exposed to humid conditions all the time.
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
garwynn said:
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
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That's what they did. Guess I have to deal with a broken screen. I was going to keep this phone until the S4 anyways.
Sent from my SPH-D710 using xda app-developers app
Related
So, Yeah, I've just broken my DZ/G2. Screen's all messed up, and I can't see ****. I have rooted my phone and I'm really ready to kiss Bell's ass tomorrow morning.
What would you do to cover your ass if my situation were to happen to you?
I'd go to universalrepair....wait, can we plug sites? Well, my screen crapped out and I bought a new screen from an online store for about 49 bucks and now my phone works.
I never send things in for repair unless they give me a replacement unit on the spot. For a phone, i would rather order the screen online and fix it myself. If it was for something bigger, say a tv, then sure, warranty it. But for something as simple as a broken screen, its usually faster to diy it than ship it away for warranty. Just my 2 cents.
Sent from my T-Mobile G2 using XDA App
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
If you google evo charge port loose/broken you will get alot of hits. Some say they get a replacement some say sprint would not cover it for them. It seems like it depends on the store. As long as you didnt mess anything up when you took it apart they shouldnt be able to tell. Some say they got a replacement even with the phone rooted, but it would be a good idea to unroot first just to be safe. Imo I would call sprint first and if they say you can get it replaced get them to note that on your account before you goto the store.
The warranty won't cover it, but the insurance should (i.e., you pay the $100 deductible). I don't think there's an exclusion for having tampered with the device, but if you're worried, you could also just report it lost instead of broken, since the insurance covers that too. Just don't try to do something sketchy like Craigslist the old phone if you do that, as they'll have it blacklisted -- just pitch it, recycle it, or find some other creative way to dispose of it. I actually don't think you even need to report it as lost though, since it's supposed to cover physical damage as well.
If you hadn't opened it up, you could have got it replaced without paying - at least at the right store. Mine was the same way, and the one I have now seems to be getting there. I had to put the phone on the edge of my table with the cord hanging down to the outlet. It's a fairly common problem. When I took the phone in, the guy didn't even look at it until he had to get information off of it. He ordered a new one through insurance, but no deductible. I picked up the new one the next day.
You can try taking it in, but if it's obvious that you opened it & the port is entirely broken off they might make you pay the deductible. The only reason I haven't taken this one in is because I use an external charger and just switch out batteries. And up until now I didn't want to get a refurb that I couldn't root.
Sent from my PC36100 using Tapatalk
Well there's no way I'd craigslist it. I might just use it for parts if i keep it, I'll take it to the store and hopefully they'll just replace it.
I don't really care about a deductible.
I might end up just going to assurion and having them just send one out.
Idk when your upgrade is avail but some people have said they called sprint and got an early upgrade.
Oh my upgrade is up, I'd have to pay $200, though. I doubt my evo would be worth the $150 buyback now.
EDIT: Well, $125
Since the evo has been put on the EOL list they might give you the trade in. Only one way to find out call.
Not sure if this helps but here's a PDF i found somewhere one here regarding Sprint's policy.
I'll have to call or stop by the store tomorrow, I looked at the buyback and they will buy damaged devices, so just selling my Evo and getting an E3D would be cheaper if they make me pay the deductible.
Post a pic and I'll tell you if it's covered by ESRP or ERP.
Ophois said:
Alright. I searched a bit and didn't see anything like this so here goes.
I've had charging issues with my evo for the past few weeks, I have to let the cord hang down or the phone would refuse to charge.
I got sick of it tonight and -stupidly- opened it up, thinking I could fix it.
The charging port was apparently extremely loose and completely broke off when I opened it up.
I am also rooted, Think the insurance will cover me, what with opening the phone and root?
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Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
Alright-Here are the pictures, sorry for the horrid quality, My Evo was my only good camera so I had to use the built-in webcam on my laptop.
As you can see the micro usb port is entirely detached from the board. One of the points where it connected to the board is missing as well, If it weren't for that i could just tape it on.
Lokifish Marz said:
Check my sig. If the contact pads are not pulled off the board then it's a free replacement under "device known issues- Evo charge port durability". If anybody tells you otherwise they are wrong.
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correct, however since he opened up his phone, his warranty is void. The only way to get it replaced is though insurance with a deductible now.
Ok so the one time i didn't put my phone in it's case typical lmao....
but there's what happened,
phone is fully functional, i'm guessing this is just the outer screen?
What do i do?
And how much should a phone repair shop be charging me?
It got closed on a car door, in mid-air
ouch that's awful!!!
the digitizer is busted.. but to make sure can you still turn your phone on? if yes, check the display if there are discolorations or break in image, and if none, then you're lucky the only thing busted is the digitizer..
OEM digitizer costs roughly above a 100 USD thru authorized SE service centers, in my experience, that is, when my digitizer suddenly cannot interpret touch input overnight..
PS, my Play's warranty was in HK, and I live in the philippines, so I had no choice but to pay for the replacement parts and labor..
oh yes it still turns on the touchscreen works 100% , everything works 100% , buttons, touch screen, volume , camera, sd card, sim services, internet, bluetooth lol and gamepad, also the phones not even a year old yet, if i brought it to 02 could they fix it for free lmao? I have no idea about this stuff, never broke a phone before
that'll depend on your warranty agreement from where you bought it.. and from the look of it, since it's less than a year old, i think you can take advantage of the warranty and pay for nothing..
as for me, my phone was still under warranty when its slider flex broke, but like i said i had no choice since i bought it in HK and I live in the PH..
tekken179 said:
oh yes it still turns on the touchscreen works 100% , everything works 100% , buttons, touch screen, volume , camera, sd card, sim services, internet, bluetooth lol and gamepad, also the phones not even a year old yet, if i brought it to 02 could they fix it for free lmao? I have no idea about this stuff, never broke a phone before
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You say everything works 100% now just wait, in a couple of months your screen will respond erratically and then not at all. I am going through the same thing. Also good luck getting a busted screen replaced through warranty, if you bought insurance then yeah your fine but phone warranty only covers defects not accidents, i.e. they won't replace your phone because you dropped it and the screen busted.
Sent from my R800x using XDA
hi
you can get one of eybay for £40 pounds and put it in yourself easy iv done it myself
wolfy1664 said:
you can get one of eybay for £40 pounds and put it in yourself easy iv done it myself
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That's what I'm going to do only I have the black r800x and I'm going to re-house it in white
Sent from my R800x using XDA
Take out insurance for it, then after about a month put in a claim. Protect your bubble or something.
Sent from my R800i using XDA
MilkyJoePD said:
Take out insurance for it, then after about a month put in a claim. Protect your bubble or something.
Sent from my R800i using XDA
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Did you ever see that advert...
Joe had an accident but when he exaggerated his injuries to get more compensation he put his hand in your pocket and took your money.
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Well, that's you that is
(I didn't even have to change the name to better suit the situation ^^ )
OP, if everything is working correctly just buy a new screen off Ebay as suggested. It should be straight forward enough to change.
Your warranty won't cover damage from misuse, accidental or otherwise.
No insurance (just warranty) on the TMo SIII I have. TMo does not repair or replace, and Samsung wants $173 + shipping them the phone (they would not ship me a replacement to use, while moine gets fixed, ot just for them to keep mine). I could not possibly function for more than a few hours without this one, and my old phone needs a lot of apps catching up to bring back some functions I now use on the SIII, sooo ... are there any shops specialized in replacing screens on SIIIs, in/around Chicago?!? Somewhere I could walk in, and have it fixed in a few hours at the most?
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
W lake street
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Sent from my SGH-T999 using xda premium
Android_Monsters said:
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
...
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
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Thanks for the quick (and useful) reply!
It looks - indeed - like the Lake St folks are a viable (technically) option, but for that price ... I guess I'd be paying for experience in having done quite a few of those, and having nailed down the process, vs. me (to answer your other question) watching the renown video and waiting for my GF to let me use the hairdryer
As far as the screen only vs the digitizer question - from what I got the chance to read, so far, since I broke mine - it does not look like the screen is possible ro replace, as it is adhesive-sandwiched with the digitizer ... or am I wrong?!?
check craigslist
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
justin lamantia said:
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
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That doesn't sound legit and it could possibly get you in trouble.
Sent from my SGH-T999 using xda premium
make sure you make sure no lint gets inside when they replace it
I didn't say it for you to it. I said it cause that's what I did three times & nothing happened and that was a while ago but not because I crack a screen or something but only because I wanted a spare phone. You do what you want!!!
Ok, what happened here is my phone went to swim with me crying.
I tried to dry up the phone, but I still can't turn it on. Then, I send my phone via my carrier (Rogers Canada in my case) for repair. Of course, I am pretending to be innocent saying I don't know what happened to my phone, and I just can't turn it on. Then HTC (I suppose it is some outsourced place, but should be licensed under HTC) told me that there are COLLISION on the mother board and somewhere else, which is ridiculous. There is one much more ridiculous thing: the repair is going to cost
$1000
Of course, I am not asking them to repair for me. I just want to share how ridiculous it is, and if you guys can gimme some hints on how I can have it repaired, that will be great.
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
If you're lucky the phone might magically just turn on, on any given day. I've seen that happen
Sent from my HTC One_M8 using Tapatalk
IAmSixNine said:
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
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I accept your comment, but what I wanna say is $1000 is ridiculous...
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
IAmSixNine said:
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
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It's 1000 CAD, which equals around 930 USD.
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
Sleepycloud said:
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
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Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
BenPope said:
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
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I've washed them full cycle several times. Each time when I found my phone i soaked them in alcohol and agitated them for about 20 minutes fully submerged. Then I use a toaster oven and dried them out with gentle heat and by sucking air into the phone about 20 times. All of them worked again. Even an iPhone once. Yes, I said full cycle. I found my phone in the when I was loading the dryer. Have I been lucky? I dunno. Many find this hard to believe, but it's true. I put a charging port in my girlfriends note 2. It came from a water damaged Note 2. It was sitting in parts for 2 months. I figured it was dry because it was sitting in open air. Well I put it in and it worked. A week later she lost data and voice. Long story short, that chargign port wrecked everything in the Note 2. When they opened it up, it has white fungus looking corrosion working halfway up the phone in three spots. It absolutely ruined the Note 2 and an insurance claim had to be made. It can go ether way, saved or junked. Just depends on the conditions.
Sleepycloud said:
I've washed them full cycle several times
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Wow, I guess you don't learn fast.
Water damaged vs got wet.
If you're quick enough and use the correct method and lucky, you may get the thing working again, but I'd hardly say reliably. HTC or any repair centre are hardly going to want to provide a 3 month warranty on a repair of a phone that's got wet without replacing everything that can be damaged by water.
The sum of the parts is greater then the price of the item.
Thats why we have chop shops. Some cars are worth more when parted out and the pieces are sold individually.
So if each component was being sold to him at retail pricing, add labor and whola, higher price.