Just cracked screen need HELP ! - Xperia Play Q&A, Help & Troubleshooting

Ok so the one time i didn't put my phone in it's case typical lmao....
but there's what happened,
phone is fully functional, i'm guessing this is just the outer screen?
What do i do?
And how much should a phone repair shop be charging me?
It got closed on a car door, in mid-air

ouch that's awful!!!
the digitizer is busted.. but to make sure can you still turn your phone on? if yes, check the display if there are discolorations or break in image, and if none, then you're lucky the only thing busted is the digitizer..
OEM digitizer costs roughly above a 100 USD thru authorized SE service centers, in my experience, that is, when my digitizer suddenly cannot interpret touch input overnight..
PS, my Play's warranty was in HK, and I live in the philippines, so I had no choice but to pay for the replacement parts and labor..

oh yes it still turns on the touchscreen works 100% , everything works 100% , buttons, touch screen, volume , camera, sd card, sim services, internet, bluetooth lol and gamepad, also the phones not even a year old yet, if i brought it to 02 could they fix it for free lmao? I have no idea about this stuff, never broke a phone before

that'll depend on your warranty agreement from where you bought it.. and from the look of it, since it's less than a year old, i think you can take advantage of the warranty and pay for nothing..
as for me, my phone was still under warranty when its slider flex broke, but like i said i had no choice since i bought it in HK and I live in the PH..

tekken179 said:
oh yes it still turns on the touchscreen works 100% , everything works 100% , buttons, touch screen, volume , camera, sd card, sim services, internet, bluetooth lol and gamepad, also the phones not even a year old yet, if i brought it to 02 could they fix it for free lmao? I have no idea about this stuff, never broke a phone before
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You say everything works 100% now just wait, in a couple of months your screen will respond erratically and then not at all. I am going through the same thing. Also good luck getting a busted screen replaced through warranty, if you bought insurance then yeah your fine but phone warranty only covers defects not accidents, i.e. they won't replace your phone because you dropped it and the screen busted.
Sent from my R800x using XDA

hi
you can get one of eybay for £40 pounds and put it in yourself easy iv done it myself

wolfy1664 said:
you can get one of eybay for £40 pounds and put it in yourself easy iv done it myself
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That's what I'm going to do only I have the black r800x and I'm going to re-house it in white
Sent from my R800x using XDA

Take out insurance for it, then after about a month put in a claim. Protect your bubble or something.
Sent from my R800i using XDA

MilkyJoePD said:
Take out insurance for it, then after about a month put in a claim. Protect your bubble or something.
Sent from my R800i using XDA
Click to expand...
Click to collapse
Did you ever see that advert...
Joe had an accident but when he exaggerated his injuries to get more compensation he put his hand in your pocket and took your money.
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Click to collapse
Well, that's you that is
(I didn't even have to change the name to better suit the situation ^^ )
OP, if everything is working correctly just buy a new screen off Ebay as suggested. It should be straight forward enough to change.
Your warranty won't cover damage from misuse, accidental or otherwise.

Related

NEED a htc motherboard!

Where can i get a htc desire z/g2 motherboard??
i dropped my phone and something inside of it something got loose, now it wont charge or turn on
Just took it to a repair guy, he opened it up and said everything seems fine....no corrosion or anything from water...but the phone wont power on....any one here have any ideas? just shoot em, im willing to take anything
Ask HTC?
MacaronyMax said:
Ask HTC?
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i tried, they wont cover accidental damage. And my warrantys been voided since someone opened it up..
I bought a second hand phone and it did turn on however there were a numbers of problems with my phone, it had a power button that didnt work, unresponsive parts on the lcd and a quiet in call speaker.
Your best bet before trying to replace the whole pcb is opening your phone using a teardown guide
http://tjworld.net/blog/htc-desire-z-tear-down
Make sure you read it a couple of times and go through the pics so you know what your dealing with, find the power button, make sure its intact and adjust the ribbon cables.
Otherwise just find a cell phone repairer on a classified ad like criagslist or kijiji.
TheToiletSpaula said:
I bought a second hand phone and it did turn on however there were a numbers of problems with my phone, it had a power button that didnt work, unresponsive parts on the lcd and a quiet in call speaker.
Your best bet before trying to replace the whole pcb is opening your phone using a teardown guide
http://tjworld.net/blog/htc-desire-z-tear-down
Make sure you read it a couple of times and go through the pics so you know what your dealing with, find the power button, make sure its intact and adjust the ribbon cables.
Otherwise just find a cell phone repairer on a classified ad like criagslist or kijiji.
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Click to collapse
i had someone take apart the phone and they said everything inside looked good. Im going to take it to another place tommorow and see if they can fix it....otherwise this is the 2nd smartphone that died on me. HTC told me to go to Bell...and i bought this phone 2nd hand. Trying to send my Galaxy S in was a Pain....anyone here know of good 3rd party repair services in Ontario?
jark99 said:
i had someone take apart the phone and they said everything inside looked good. Im going to take it to another place tommorow and see if they can fix it....otherwise this is the 2nd smartphone that died on me. HTC told me to go to Bell...and i bought this phone 2nd hand. Trying to send my Galaxy S in was a Pain....anyone here know of good 3rd party repair services in Ontario?
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Click to collapse
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
melodicjunkie said:
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
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Click to collapse
Yes. Start simple. First check your electron hose to make sure you are getting power to the device. Also check the battery as well as the prongs that connect with the battery tabs. If things are good there, then think about tearing into the phone.
melodicjunkie said:
I hate to say it, but it was second hand for a reason. Ever try switching the battery? How about changing the power supply?
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no no, dont say that. This phone was fine for 3 months, i dropped it at a club i went to and water got inside the phone....i took it to 3 repair people and they all said the Main PCB motherboard is damanged (water) soo does anyone have any idea where i can find a motherboard?? i have no problem with costs of replacing it. As long as its not more than the phone itself.
jark99 said:
no no, dont say that. This phone was fine for 3 months, i dropped it at a club i went to and water got inside the phone....i took it to 3 repair people and they all said the Main PCB motherboard is damanged (water) soo does anyone have any idea where i can find a motherboard?? i have no problem with costs of replacing it. As long as its not more than the phone itself.
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You didn't mention water damage in the OP. You said something was loose. Water damage is completly different.
Try ebay.
Hey i found these 3 ads on ebay...do you guys think that a swap of the motherboards would be fine? heres the ads. I contacted the seller and they said the battery was used and thats it but phone seemes operational....i know its a risk, but is it worth it guys?
..need help on this one.
why swap the motherboards if the new phone is working fine. Just transfer data and you're done surely?
elliott2705 said:
why swap the motherboards if the new phone is working fine. Just transfer data and you're done surely?
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Reason being the other phones have minor problems, like speaker doesnt work, or some of those phones wont pick up signals and i think thats due to a bad radio flash or if i just flash a radio everything should be working fine.
can someone please clarify this? if i buy a phone with a speaker problem and transfer the main PCB board to my old phone...will there still be a speaker problem? or is the speaker a separate unit itself and not related to the pcb board?
jark99 said:
can someone please clarify this? if i buy a phone with a speaker problem and transfer the main PCB board to my old phone...will there still be a speaker problem? or is the speaker a separate unit itself and not related to the pcb board?
Click to expand...
Click to collapse
If am correct the speaker is a separate component
Sent from my HTC Vision using XDA Premium App
lainvalenajr said:
If am correct the speaker is a separate component
Sent from my HTC Vision using XDA Premium App
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one of the phones i am bidding for says it might not be able to guarantee a connection to mobile network (send sms,make calls) could that be a radio flash problem? would i be able to fix that??
another is one of the phones boots on and shuts off, i take it that could be a bad flash or something? its only about $20. just trying to weigh my options cause the new phones are lkike bidding for $350 lol im not that rich yet
I found out that my MOTHERBOARD is fine. There was water damage but not enough to go inside to the main board! My dad tested the battery voltage and found i wasnt getting any voltage.
i went to future shop and found a lady to let me use her battery and sure enough the battery was working and phone powered on!!! so i guess my battery was shot from dropping and popping out of phone while recording a video.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330551036273
ordered these from ebay....are they any good? they look decent
Those look like the batteries I got. They were about 1/2 of the claimed mah rating. Worst case, they wiill get you running, and that charger is pretty good.
Sent from my T-Mobile G2 using Tapatalk
That is why you bring a secondary phone to the club. Just sayin'.
BB Bold for the club, G2 for work and school, Iphone 4 for at home / chilling with friends.
convolution said:
BB Bold for the club, G2 for work and school, Iphone 4 for at home / chilling with friends.
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So, made of money you are? Support your favorite ROM developer you should.
Sent from my HTC Vision using Tapatalk

[Q] Another Q on SIII cracked screen - any repair shop in/around Chicago

No insurance (just warranty) on the TMo SIII I have. TMo does not repair or replace, and Samsung wants $173 + shipping them the phone (they would not ship me a replacement to use, while moine gets fixed, ot just for them to keep mine). I could not possibly function for more than a few hours without this one, and my old phone needs a lot of apps catching up to bring back some functions I now use on the SIII, sooo ... are there any shops specialized in replacing screens on SIIIs, in/around Chicago?!? Somewhere I could walk in, and have it fixed in a few hours at the most?
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
W lake street
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Sent from my SGH-T999 using xda premium
Android_Monsters said:
http://www.irevampelectronics.com/s...ss-touch-panel-screen-repair-replacement.html
...
You should probably just order the parts and diy, though
Did you crack just the glass or the digitizer, too?
Click to expand...
Click to collapse
Thanks for the quick (and useful) reply!
It looks - indeed - like the Lake St folks are a viable (technically) option, but for that price ... I guess I'd be paying for experience in having done quite a few of those, and having nailed down the process, vs. me (to answer your other question) watching the renown video and waiting for my GF to let me use the hairdryer
As far as the screen only vs the digitizer question - from what I got the chance to read, so far, since I broke mine - it does not look like the screen is possible ro replace, as it is adhesive-sandwiched with the digitizer ... or am I wrong?!?
check craigslist
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
justin lamantia said:
OK noob call your carrier tell them your phone won't turn on play there game to do everything they can by the book. After everything they will tell you they'll send you a warrenty replacement over night by fed-ex with a return label for you to send back defective Device. But you don't put it defective device back in the box you leave it empty but sealed then put the empty box in a fed ex location box & that's its they won't charge you extra & you have your broken phone as spare parts. That's what I did & nothing happened.
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Click to collapse
That doesn't sound legit and it could possibly get you in trouble.
Sent from my SGH-T999 using xda premium
make sure you make sure no lint gets inside when they replace it
I didn't say it for you to it. I said it cause that's what I did three times & nothing happened and that was a while ago but not because I crack a screen or something but only because I wanted a spare phone. You do what you want!!!

Broken screens WITH warranty - will they repair?

After having the phone and dropping it several times, usually only when getting out of the car, it has finally cracked tonight. Before it usually had no damage done.
So after reading, even though I have full warranty on it, they do not repair cracked phones. I did have it replaced before for free when I bricked it though.
So, if I purposely bricked the phone, would it be possible to get the free warranty replacement to get a new phone without a cracked screen?
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
computermik3 said:
Maybe if your lucky but no they wouldn't even change my headphone port at the store in my city because my screen is cracked
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Damnit. I can't stand cracked screens (first world problems) but hey, I guess i'm leaving in January for Air Force anyways. But i'll give them a call anyways tomorrow.
I don't think they will do anything. The sprint stores will look for anything to push it to an insurance claim. My daughters LG 's battery is not holding a charge as it use to. We went to the store to get another one under warranty. The battery's moisture sticker showed exposure, but the phone one did not. Since battery showed red they too me to use insurance to replace it.
Just by living in FL, your phone gets exposed to humid conditions all the time.
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
garwynn said:
Agreed.. they're probably going to kick you over to TEP or Asurion if you have it. (Not sure how it works for Sprint, wish I even had an option...)
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Click to collapse
That's what they did. Guess I have to deal with a broken screen. I was going to keep this phone until the S4 anyways.
Sent from my SPH-D710 using xda app-developers app

Sevice Reply on Dropped HOX with screen brightness problem

As some of you remember I dropped my HOX last week causing screen brightness problem.
I just got a reply from the service saying that the main board and battery has to be replaced(fortuntely they said this will not cost me anything as the phone is on warranty... )))) )
Do you think they are right considering that the phone appart from the screen brightness problem was working just fine?
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
LenAsh said:
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
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Just wondering because it doesnt seem very logic and it will take at least 2-3 weeks to fix as they have to order the main board.
Needless to say I am pretty happy with the service as they dont even try to charge me with anything.
They're unlikely to spend Warranty money doing unnecessary work, so just accept it.
You need to bear in mind, there are actually very few replaceable parts in these devices. There is the LCD, which tends to be basically one piece with everything sandwiched together (I know you can replace digitizers and surface glass separately, but the LCD unit comes as one pre-fab piece). There is the battery. And basically everything else is soldered to the mainboard.
Before one week they repleaced my HOX with new one. I have Black Screen of dead. They worked one month on the old phone and after 30 day they repleaced with new one and extend my warranty with 60 days. I am so happy naw with my new HOX. And this with stock rom and relocked bootloader. They did't say nothing for the relocked bootloader
Better be lucky to get a new battery on an old device.
I wish mine would have a new battery and not it's old, worn out one
My battery was worn out too so I cant say I am unhappy that I will be getting a new one and a new main board too.I do get that this is like getting a new phone but the wait to get it on my hands again is killing me.They said it will take max 3 weeks and that I might also get it next week.I do believe them...
Sent from my HTC Desire S using xda app-developers app
One more thing to
add is that all this is cost free and the screen was replaced on May again cost free although I had ruined it spilling alocohol on it.All in all only the cover will be left from the device I purchased last November.One question though I asked for the cover to be replaced with the white one accepting the cost but they declined....Why is that you think?
Sent from my HTC Desire S using xda app-developers app

Has anyone sent their M8 for repair?

Ok, what happened here is my phone went to swim with me crying.
I tried to dry up the phone, but I still can't turn it on. Then, I send my phone via my carrier (Rogers Canada in my case) for repair. Of course, I am pretending to be innocent saying I don't know what happened to my phone, and I just can't turn it on. Then HTC (I suppose it is some outsourced place, but should be licensed under HTC) told me that there are COLLISION on the mother board and somewhere else, which is ridiculous. There is one much more ridiculous thing: the repair is going to cost
$1000
Of course, I am not asking them to repair for me. I just want to share how ridiculous it is, and if you guys can gimme some hints on how I can have it repaired, that will be great.
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
If you're lucky the phone might magically just turn on, on any given day. I've seen that happen
Sent from my HTC One_M8 using Tapatalk
IAmSixNine said:
your phone CANT be repaired. It got wet. end of story.
what you need is a new phone.
I bet he meant corrosion on the main board. Also i personally dont like to read posts where people know they got the phone wet then try to play dumb and pull one over on someone or a company. That shows very little integrity on your part. But i dont want to turn this into a personal attack as the mods dont like it. SO lets hope a mod reads this thread and shuts it down.
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I accept your comment, but what I wanna say is $1000 is ridiculous...
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
IAmSixNine said:
I will agree with you there, 1000 bucks to fix a phone is way overboard. Unless theres some conversion were missing. like 400 USD = 1000 what ever lol
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Click to collapse
It's 1000 CAD, which equals around 930 USD.
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
Sleepycloud said:
This doesn't even sound right. How can the repair cost more than the actual cost of the device. I'd look for another repair option.
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Click to collapse
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
BenPope said:
Diagnostics, manual assembly, etc. Very little can be reliably salvaged from a water damaged phone. Assume everything but the case needs replacing. It's what's known as a write-off.
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Click to collapse
I've washed them full cycle several times. Each time when I found my phone i soaked them in alcohol and agitated them for about 20 minutes fully submerged. Then I use a toaster oven and dried them out with gentle heat and by sucking air into the phone about 20 times. All of them worked again. Even an iPhone once. Yes, I said full cycle. I found my phone in the when I was loading the dryer. Have I been lucky? I dunno. Many find this hard to believe, but it's true. I put a charging port in my girlfriends note 2. It came from a water damaged Note 2. It was sitting in parts for 2 months. I figured it was dry because it was sitting in open air. Well I put it in and it worked. A week later she lost data and voice. Long story short, that chargign port wrecked everything in the Note 2. When they opened it up, it has white fungus looking corrosion working halfway up the phone in three spots. It absolutely ruined the Note 2 and an insurance claim had to be made. It can go ether way, saved or junked. Just depends on the conditions.
Sleepycloud said:
I've washed them full cycle several times
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Click to collapse
Wow, I guess you don't learn fast.
Water damaged vs got wet.
If you're quick enough and use the correct method and lucky, you may get the thing working again, but I'd hardly say reliably. HTC or any repair centre are hardly going to want to provide a 3 month warranty on a repair of a phone that's got wet without replacing everything that can be damaged by water.
The sum of the parts is greater then the price of the item.
Thats why we have chop shops. Some cars are worth more when parted out and the pieces are sold individually.
So if each component was being sold to him at retail pricing, add labor and whola, higher price.

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