I have now found a well functioning ROM, InsertCoins. The only thing that is not ok, is that I can't set up my Exchange account with ActiveSync in sense 2.1-3.0. Have tried several ROMS and have found that there must be something with the security policy in the sense 2.1-3.0 that is different. LeeDroids ROMs work "normally", but they do not have the user interface I want.
Got a tip about using TouchDown with ActivSync. It works, but then I'm stuck with touchdowns calendar, which I do not like anything special.
I'm surprised that I don't see many that have the same problem as me, so I wonder if there's something about the policy in my company who do this, or there are few that uses exchange account on their htc rooted desire .....
I'm running InsertCoin GB Sense v1.03 with Exchange Active Sync to our corporate mail server. Works just fine.
Our company uses a policy to force a PIN or password, with a maximum unlock time of 1 hour. Also it is Exchange Server 2007 (not sure which updates/fixes have been applied ATM).
Which version of Exchange Server is running in your organization?
Noppes123 said:
I'm running InsertCoin GB Sense v1.03 with Exchange Active Sync to our corporate mail server. Works just fine.
Our company uses a policy to force a PIN or password, with a maximum unlock time of 1 hour. Also it is Exchange Server 2007 (not sure which updates/fixes have been applied ATM).
Which version of Exchange Server is running in your organization?
Click to expand...
Click to collapse
I think that my company use Exchange Server 2007.
I get this message after I get through all registration and ready to finish...
"Exchange Policy error
Unable to sign in to your Wxchange account because your policy settings are incompatible with those on server.
Please contact your IT team for assistanse"
I believe that our security policy have max unlock time of 15 minutes..
Try another mail-client like e.g. K-9 Mail:
https://market.android.com/details?id=com.fsck.k9
MatDrOiD said:
Try another mail-client like e.g. K-9 Mail
Click to expand...
Click to collapse
Thanks, but K-9 don't have calendar, who is the main reason for me to use exchange on my mobile...
no prob here... google exchange in rcmix.
Sent from my HTC Desire using Tapatalk
vrolok71 said:
no prob here... google exchange in rcmix.
Click to expand...
Click to collapse
I can confirm that. No problems at all with Exchange integration. I have 3 (!) accounts push-synced on my RCMixS 1.6.2. Must be something else then.
/rant/ said:
I can confirm that. No problems at all with Exchange integration. I have 3 (!) accounts push-synced on my RCMixS 1.6.2. Must be something else then.
Click to expand...
Click to collapse
Tried RCMixS 1.6.2 now, get the same error after i make pin code.
In additional to the error message it says:
Security Policy Required
Policy Setting incompatible:
Allow storage card
Allow Desktop Sync
Contact your IT administrator for assistance...
I could stay at a working sense 2.1 version, but after seeing all the new features, I really whant to find out what it is that is not compatible. If not, I'll use Touchdown, it's the only way to get exchange to work.
So, what do Touchdown have/do, that can work around androids/my companys security??? I whish I knew... I hate the calendar in Touchdown, and I'm not able to use Jorte calendar or other calendars....
I did not have this problem with old interface, in any roms....
It makes me insane that I cant find out why this is....
Update: It was my company that had to make ajustments on exchange server to newer versions of Android. Now it works fine.
I have the same problem
I'm having the same issue. After running MikFroyo for about 6 months, I've been impatiently waiting for some GB rom to get stable and fully-functional enough to use as a daily--then of course as soon as I had a taste of Sense 3.0, that's what I want to run... For me, I'd be fine with using Touchdown (I just want the email), but I get the same error with that app as I get with Sense's embedded Exchange AS setup: Authentication error. I've checked and rechecked my username and password several times, and it works fine when I go back to Froyo (whatever sense). I'm on MikG sense 2.1v0.5, and I've tried VR Kingdom (Sense 3.0). I really like this MikG rom, that's pulled several elements of S3.0 into the 2.1, because it will run on my favorite kernel from way back in the Eclair days when I was running BakedSnack (this is the first GB ROM I've found that runs smoothly under my BakedBattery kernel-- hero-over #7).
I've rambled. I plan to check out some of the other mail programs mentioned above...
UPDATE: I tried Touchdown and k-9 Mail and DroidMail, all with unsuccessful results. I had submitted a case with the IT group at my company this morning and was waiting for some action on that (IT group is in India). A tech IM'd me and asked me what version of Android I was running--I told him 2.3.3, and he disappeared. So, I tried one more time on the native Exchange AS app, and viola, it worked--email, contacts, calendar are all syncing now. The notes in the case closure email state, "we have enabled your new device ID in server..." It seems like I noticed awhile ago that what my phone was called had changed, and I thought it was a GB thing, not a sense thing... Anyway, this may be a one-off case, or it may apply. Either way, I just wanted to update.
I also have problems using HTC's default mail client ever since Sense 2.1 and Sense 3.0.
I get the incompatibility with our corporate server due to:
- Remote Desktop
- Desktop sync
- S/MIME
Worked fine with Sense 2.0.
HTC must have changed/enhanced their security policy which has caused this issue.
Touch Down works, but if you actually go the "Security policies", it does mention incompatibilities with above, but it is ignoring them for now.
I wonder how one can report this to HTC?
I have similar problem - my corporate exchange does work only on Froyo (stock, Starburst) but fail to connect to server on Gingerbread CSW. I have tried Gingerburst, LeeDrOiD HD V3.3.1-Port-R2, RCMix S v2.0, InsertCoin 1.0.8 and all have same issue - server not available. Does GB identifies somehow differently? I know that server checks IMEI, but that is the same
Any hints would be welcome
Related
Basically there are two main flaws which MUST be fixed by HTC!
1) 9 times out of 10 when you try to create a new imap account, the setup doesn't proceed over the incoming server page so you can't configure it at all
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
HTC must fix these issues as soon as possible, as they make the Desire unusable as a reliable business tool. Seriously
massimax said:
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
ritdaw said:
When creating my excahnge account, it just asks me if I want to acccept the untrusted certificate and thats it, thats the last I hear about that.
Click to expand...
Click to collapse
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
massimax said:
It asks me to accept the certificate EVERY TIME it checks the email, even if I always allow it...
Click to expand...
Click to collapse
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
I haven't had any problem with corporate exchange certificate when was using my old windows mobile phones nor with my former Androids (Hero and Magic) but with this Desire it's a nightmare. When using K-9 client everything works fine so I think it's HTC client's fault...
Will be interesting to see whether anyone else has the same issue. I can't fault it, works just as well as it did on my Hero!
Untrusted certificate problem...
I've got this problem too, but, I don't know why, after few attempts, the problem is switched off by itself.
I don't know if it is possible to load the certificate into the phone via browser, but you can try this way.
Sending email via outbox without data connection is not possible...
This is another odd issue:
If there is not a data connection, the email client is NOT able to send email. Normally the email clients move email into the outbox folder for a future sending when a data connection will be available.
It's simple to test. You can try this issue, disabling every data connection on your phone.
This is very boring issue, mostly for those people that strongly use email for business.
Any feedback about?
ritdaw said:
Odd, mine hasn't ever done that. I've been using a Hero with exchange for 10 months or so and now the desire a few days with no issues.
Click to expand...
Click to collapse
Exactly the same with me too. Which version of Exchange are you using? If it is 2007 just remove the handset from exchange managed devices then recreate the account on the handset. Might help?
Just to confirm, currently using Exchange 2003.
Weird, the client is working perfectly for me, with Exchange 2007. I wonder what it is about your environment that triggers the problem?
I've setup IMAP acounts many many times with no issues at all on my Magic because of constant re-flashing ROMs ;-) (most of the time with the HTC mail client). Also the 2 IMAP acounts on my desire were setup in minutes with no problem. Maybe your device is faulty?
i had as well no problems setting up my corporate exchange account. it was exactly like on my hero. it showed me a warning about the certificate once, i think i pressed ignore and that's it. no more problems.
Exchange 2003
Cheers
Chaos42
Oh yeah I forgot about the IMAP bit. I use IMAP for my personal email account and again, it worked first time and has worked perfectly since. Same on my G1, though the default client lacked some functionality on there.
Do you have good connectivity when you run through the IMAP set up process? When you enter your details it tries to connect and verify that they are correct, so I wonder whether this is the delay/hang you're seeing?
massimax said:
Basically there are two main flaws which MUST be fixed by HTC!
2) you can't add untrusted certificate when syncronizing with an exchange server (this function is supported by standard android client and I can't understand why htc removed it!): I'm not able to recieve push corporate mails becouse of this and was forced to use K-9 client (which works as a charm)
Click to expand...
Click to collapse
Indeed have this issue with exchange 2003.. Just to bad.. It's so close to being perfect, but now I have do dig out my iphone again..
I've been in touch with HTC customer service. They don't see this as a bug, but agreed to open a feature request to allow 'download and trust certificate' aka TouchDown does..
not had any exchange issues on my desire with exchange 2007 or 2010 as of yet. really pleased with the email client actually, works a lot better than my n97 one did!
This happens every time when I click on an email. It crashes every time. Is this a known issue? I can get around using a mail widget. But I like to use the native mail app. following is the error I get:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
Please help!!!!!
more background would help as to what steps you have taken:
My suggestion is to do a factory reset and wipe all via AMON and install fresh ROM. I am having issues only with Exchange on CM, all sense mail apk's work for me.
cperera said:
This happens every time when I click on an email. It crashes every time. Is this a known issue? I can get around using a mail widget. But I like to use the native mail app. following is the error I get:
Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again.
Please help!!!!!
Click to expand...
Click to collapse
I have done everything wipe, factory reset. This is Lotus Notes 8.5.1 Traveler. Exchange and Notes both uses ActiveSync protocol for push mail.
I was wondering if anybody else is having similar issues.
Sent from my PC36100 using XDA App
For starters your in the wrong threads, this should be in the General Questions,
But info needed is rom your using, version of email program.
As I use Exchange Active Sync on all the roms I have tested from 2.1 and 2.2 version even the Cyanogenmod Default works fine for me. My office uses the new Exchange 2010 servers.
Now notes is a far different thing. It might use the same protocol but that does not mean it is the same setup.
Never heard of this issue with Exchange 2007, or greater. What ROM and mail apk are you using?
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
As opposed to?
afflaq said:
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
Click to expand...
Click to collapse
Loading Signature....
afflaq said:
willing to bet it's got something to do with lotus, and not the mail app. Tell your corp to stop using horrible lotus and use horrible exchange instead
Click to expand...
Click to collapse
Agreed. Lotus really sucks, at least at working with third party software. I've never met a developer that didn't hate any attempt to integrate with Lotus.
Lotus Notes... eww...
Well... I sync with Exchange Server 2007 and I had zero problems with custom ROMs.
Well, I am having the same issue... Force close when I try and look at any message from ActiveSync in the default Sense mail client.
I am running a stock EVO, not rooted with the 3.29.651.5 Software.
I do have the beta LN Traveler client installed. I did not try to uninstall that and connect the default mail client again. I am wondering if it has something to do with the ?requirement? that mail be stored encrypted on the device?
Everything else seems to work, except actually reading the mail. Our IT department says they are going to cut all other clients off in the near future anyway. I really hate that because the LN Traveler client stinks (no surprise) in that nothing is integrated so agenda widget doesn't know about those calendar entries at all. Contacts is the only part that is integrated.
Yes, I hate LN, but some of us don't have a choice...
tschwenke said:
Well, I am having the same issue... Force close when I try and look at any message from ActiveSync in the default Sense mail client.
I am running a stock EVO, not rooted with the 3.29.651.5 Software.
I do have the beta LN Traveler client installed. I did not try to uninstall that and connect the default mail client again. I am wondering if it has something to do with the ?requirement? that mail be stored encrypted on the device?
Everything else seems to work, except actually reading the mail. Our IT department says they are going to cut all other clients off in the near future anyway. I really hate that because the LN Traveler client stinks (no surprise) in that nothing is integrated so agenda widget doesn't know about those calendar entries at all. Contacts is the only part that is integrated.
Yes, I hate LN, but some of us don't have a choice...
Click to expand...
Click to collapse
I am totally with you on this. Lotus Notes is a crappy email system and as users we do not have a choice. Traveler works perfectly on the iPhone and not Android. Our Lotus Notes team is also going to discontinue Android support. Just iPhone and Blackberry only. No one wants to fix the issue and IBM suck at support. That's it I'm done.
We have updated to 8.5.2.0 but I got the same problem you are talking about, have you found any solution?
Sent from my HTC Desire using XDA App
Exact same issue
I know this is an old thread, but this is the only one I could find that matched my problem.
I'm running SprintLover ROM and using stock email app. Configured Exchange account fine and email headers and calendar syncs fine. Can open and edit calendar entries and it syncs. However, once I tap an email to open it, I receive a force close error.
I did a factory wipe, and did not install or sync anything other than the Exchange account - same story. Synced fine but could not open a message.
But sorry, I haven't found a workaround or solution yet.
I just installed the official Froyo build. Unfortunately, it looks like multiple exchange accounts is not supported.
Do any of the other 2.2 roms (e.g., Sky Raidar) support multiple exchange accounts (preferably with sense - I actually like it)?
Also, assuming another ROM will work, what is the best way to flash the ROM without losing my settings. The official build updated without the need to wipe (only issue I found so far is I had to uninstall/reinstall swype). If I install another ROM, does titanium backup do a good job of restoring the phone's app and settings? (don't want to have to redo all my screens, etc).
Thanks
I've never known any device to sync multiple exchange accounts. But this is my first Android device coming from iPhone.
Unfortunately, the HTC Mail application in general does not allow for multiple exchange accounts...
Is there a way to get the non HTC stock mail application installed (or do any of the vanilla roms support multiple accounts)? Unfortunately, I assumed Froyo would enable multiple accounts (I am already using touchdown and the native support to get 2 accounts, but I have a few additional ones).
Thanks
You know what they say when you assume. My only recommendation would be using Touchdown which you already do. Depending on what you use your exchange accounts for (work or personal) you can setup some forwarding rules to have everything come into one spot. Only thing with that is it is against businesses policy (or it should be) to forward company property like that.
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
Interesting. I am awaiting the OTA and use the stock 2.1 for accessing an exchange server. Hotmail is setup as a separate account. I heard Hotmail will go live this week with Activesync support, so will this mean I will have to choose which one I want, giving up one, beig hotmail obviously.
Thanks.
No just setup your Hotmail as POP or IMAP, whichever it supports.
Berzerker7 said:
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
Click to expand...
Click to collapse
How would I go about installing this? Is it as simple as installing other apps? I used the CM6 ROM for a couple weeks and loved it but random reboots forced me back to my previous ROM.
Incredibl_E said:
No just setup your Hotmail as POP or IMAP, whichever it supports.
Click to expand...
Click to collapse
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
It's sad that the HTC client doesn't support more than one activesync account, the Pre they gave me at works handles up to 8 I believe (have 3 currently setup on it).
That is not to say that the Pre's activesync implementation is better, I wish it would let me choose which parts of the account I want to sync rather than forcing an all or nothing approach, but it is nice to have real push email on all my accounts with it.
The Pre can sync tasks as well... I wish HTC would implement this.
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
nmyeti said:
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
Click to expand...
Click to collapse
Why I don't use hotmail, it sucks....
nmyeti said:
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
Click to expand...
Click to collapse
If you google the second part of your question you can find it......I'm just saying.
Improved Email App
I installed Improved Email from the marketplace. It supports multiple Exchange accounts and syncs email, calendar and contacts.
Guy's,
I have upgraded to 5.2 and setup my hotmail account through the exchange active sync with push mail.
When an e-mail is received and I delete it from my phone it deletes then a minute later my phone goes off alerting me to a new e-mail only to find its the same e-mail back in my inbox again...any ideas?
This was happening on 5.1.11 too but not on rom's before this...help its driving me mad!
It's a bug with the sense email app. It has something to do with the ssl certificates hotmail uses, and the sense email app not accepting them. Basically, if you use an AOSP rom, you'll notice that there's a checkbox for "Accept all SSL certificates" when you're setting up an exchange account. On a sense based rom, it doesn't have that. I was hoping the new base would've fixed it, but they still haven't fixed the problem.
Thanks for the info...thats interesting as in version 5.1.11 it worked a treat...
That's even more interesting because I haven't been able to get it to work properly on any sense rom, including the stock rom on my Inspire.
bubbinator91 said:
That's even more interesting because I haven't been able to get it to work properly on any sense rom, including the stock rom on my Inspire.
Click to expand...
Click to collapse
Whoops, sorry totally got the wrong version in my last post there! It was the version before 5.1.11...it was beta 4 (sorry not sure on version number)...however it did have sense and it worked a treat...
Hmm I have even tried version 5.2 and flashed the no sense script but still an issue....
Don't suppose there are any rom's out there with it working? I would go back to the B4 version however it was very laggy :-(
I have finally found a working solution to get the exchange active sync working!!
I have downloaded the android mail client that was released in 2.2. Setup my hotmail account and I now have true two way syncing with push mail!!
Drop me a pm with your e-mail address and I will send over the apk...alternatively I found it from google
I was wondering if anyone was having problems syncing to their exchange servers that were running virtuous rom. I liked the ability to sync my calendar and contacts from my work computer to my phone and now can't seem to get it to work.
I can get k9 to work for my email at least, but it doesn't give the option for syncing calendar and contacts the way the stock app does. I'd also rather not drop $20 on touchdown since it gives me the same functionality that the stock mail app gave me.
Is there actually another option to sync my calendar and contacts from my exchange server that I'm missing in k9?
Sent from a tin can and a piece of string.
Was virtuous the first rom you flashed? Your exchange settings may prevent you from syncing with a new phone until you remove the old one. Every time you flash a new rom, you get a new digital signature, or a "new phone" as far as exchange is concerned. I had this problem and went through three different roms before I figured out it wasn't the roms fault.
Sent from my Incredible Sensation using XDA App
yeah, it's the first rom I've flashed on my Dinc2. I previously had my exchange set up on this phone and before this, it was setup on my fascinate. how would I go about removing the previous phone from my exchange server? Would I have to speak with tech at my company to get it fixed?
Exchange Mobile Device Management
If your Exchange admin has opened it up, you can access your phone info under your OWA (Outlook Web Access) portal.
Log in as normal, then click on the Options button in the top right, then on Mobile Devices on the left column. You should be able to see all the previous phones in there and can remove them if needed.
Rush