I just installed the official Froyo build. Unfortunately, it looks like multiple exchange accounts is not supported.
Do any of the other 2.2 roms (e.g., Sky Raidar) support multiple exchange accounts (preferably with sense - I actually like it)?
Also, assuming another ROM will work, what is the best way to flash the ROM without losing my settings. The official build updated without the need to wipe (only issue I found so far is I had to uninstall/reinstall swype). If I install another ROM, does titanium backup do a good job of restoring the phone's app and settings? (don't want to have to redo all my screens, etc).
Thanks
I've never known any device to sync multiple exchange accounts. But this is my first Android device coming from iPhone.
Unfortunately, the HTC Mail application in general does not allow for multiple exchange accounts...
Is there a way to get the non HTC stock mail application installed (or do any of the vanilla roms support multiple accounts)? Unfortunately, I assumed Froyo would enable multiple accounts (I am already using touchdown and the native support to get 2 accounts, but I have a few additional ones).
Thanks
You know what they say when you assume. My only recommendation would be using Touchdown which you already do. Depending on what you use your exchange accounts for (work or personal) you can setup some forwarding rules to have everything come into one spot. Only thing with that is it is against businesses policy (or it should be) to forward company property like that.
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
Interesting. I am awaiting the OTA and use the stock 2.1 for accessing an exchange server. Hotmail is setup as a separate account. I heard Hotmail will go live this week with Activesync support, so will this mean I will have to choose which one I want, giving up one, beig hotmail obviously.
Thanks.
No just setup your Hotmail as POP or IMAP, whichever it supports.
Berzerker7 said:
The stock Email.apk in /system/app from CM6 works fine on the incredible. The ONLY PROBLEM is that when you read an email from somewhere else, the notification is not removed from the status bar, and it stays there until you re-open the application. My only gripe.
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Click to collapse
How would I go about installing this? Is it as simple as installing other apps? I used the CM6 ROM for a couple weeks and loved it but random reboots forced me back to my previous ROM.
Incredibl_E said:
No just setup your Hotmail as POP or IMAP, whichever it supports.
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Click to collapse
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
It's sad that the HTC client doesn't support more than one activesync account, the Pre they gave me at works handles up to 8 I believe (have 3 currently setup on it).
That is not to say that the Pre's activesync implementation is better, I wish it would let me choose which parts of the account I want to sync rather than forcing an all or nothing approach, but it is nice to have real push email on all my accounts with it.
The Pre can sync tasks as well... I wish HTC would implement this.
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
nmyeti said:
Hotmail doesn't support IMAP which is a large part of why people want to set it up as an activesync account. Pop just sucks...
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Click to collapse
Why I don't use hotmail, it sucks....
nmyeti said:
Has anyone figured out an acceptable work-around that doesn't involve non-working notifications or paying for touchdown?
Click to expand...
Click to collapse
If you google the second part of your question you can find it......I'm just saying.
Improved Email App
I installed Improved Email from the marketplace. It supports multiple Exchange accounts and syncs email, calendar and contacts.
Related
Let me start off by saying that this issue has had me running in circles going batsh!t crazy for weeks now. Generally speaking, Exchange contacts and mail worked for me right out of the box using the built in Sense Mail and continued to work through several iterations of the Fresh ROM. Definitely occasional issues but all in all it worked. And, since I was constantly experimenting with new ROMs, I always just assumed it was me who had done something when syncing stopped working.
That said, after weeks of no tweaking Exchange Mail suddenly stopped working and despite all efforts I can't get it to work well again. Moxier, Roadsync, and Touchdown all work without a hitch. And, even the AOSP Email app I used when trying out Cyanogen continued to sync despite the occasional "connection error." Unfortunately, I would really prefer to use the built in Sense Mail app and hope someone here can help me fix whatever it is that is not working.
What Works and What Doesn't:
Exchange Mail - If I delete the account and start over I can nearly always set the account up but, on occasion get continuous "Failure, Try Again Later" dialogs. Once set up, the phone immediately starts trying to sync. The most frequent result at this point is no mail shows up but the syncing icon will spin for hours to no avail. However, if I go to view the folders, I can see my different folders which are clearly from my exchange account. However, sometimes after I set the account up and it starts syncing, some mail WILL start to show up in the inbox (10-20 messages) but then stop while the sync icon spins indefinitely.
Exchange Contacts - Always worked and continues to work
Exchange Calendar - From the very beginning had "connection timeout socket" issues but so I use a workaround using Google Calendar Sync. I am perfectly fine with this workaround so, if it can't be fixed it is no big deal.
Numerous times I have tried
-deleting and re-adding the account
-changing up the sync options
-wiping the phone and re-flashing ROM's (including stock)
-Using apps that prevent the phone from locking
-screaming and yelling
If anyone can help I would be very grateful. I also attached a logcat that ran this morning.
http://dl.dropbox.com/u/4716709/Log.txt
hmmmm...
For clarification:
After a hard reset, no rooting, no ROM, just a plain stock 2.2 EVO, you cannot sync Exchange mail? Contacts are OK, and Calendar requires workaround?
I would check with your IT dept and see if they have any restrictions on device synchronization. Ensure they are running at least Exchange 2007, and try having them delete the synchronization from the server-side.
I would test on a different EVO, preferably one that has never been rooted or flashed. Does your account sync, or can you duplicate the symptoms?
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
okolowicz said:
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
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Click to collapse
Check your settings for SSL and TLS. Maybe something is off there. Also check how much mail you are trying to sync and the size of the mails you're trying to download. These are all in the account settings.
Also find out if your IT dept has changed anything on their end. I had issues when upgraded from Exchange 2007 to Exchange 2010, it could be something related to that also...
Perhaps you can provide your settings and we can take a look. It's hard to pinpoint a problem without specific info.
there are some good suggestions in the thread already, but I have something relatively basic you could try. At anytime after deleting your exchange info, did you ever go into manage applications and see if there was any data still in the mail app, and if so, did you try to clear the data and cache before reloading your exchange info?
Regarding the amount of mail I am trying to sync, I've tried the default 14 days down to 3 days with no difference in reliability. I've also tried changing up the allowed size of emails from anywhere between 10kb and entire mail but still no consistency.
The settings I use are pretty straight forward and haven't messed around too much because I haven't seen to many areas to tweak. The server address is mail.companyname.com and the domain is companynameI've tried with and without the SSL box checked which has made no real difference.
What makes it frustrating is the inconsistency. For example, yesterday I deleted and set the account up again with another combination of settings and email started syncing almost immediately. But, as is typical, after syncing the first 20 messages or so nothing else showed up and the sync icon spun indefinitely. And, contacts of course synced without issue.
If there are other settings you recommend me looking at, please let me know.
fachadick had an excellent suggestion. I've seen similar sync issues when the local cache remains even after having removed the account (client-side), or if a particular mailbox in Exchange was previously synced with a Windows Mobile device (server-side).
1. Try removing the account from your EVO, and wiping out the local cache in Settings - Applications - Manage Applications (the 'All' tab). Check every app that is associated: Calendar, Calendar storage, Calendar Sync Adapter, Contacts Storage, etc, etc
2. Have your IT dept delete any and all sync relationships on the server side.
After these two items, reboot your phone, wait a while, and try again. Question: what version of Exchange does your company run?
Hey guys, Just flashed the newest update of incredibly re-engineered to my dinc, been using older versions of inc re-engineered for a while. But hotmail still doesn't wanna work. Yes I've tried all the different types of pop, and exchange settings, and now I give up on trying to make hotmail work with the stock mail app. SO, gmail works just fine, I loaded up my gmail account, set my hotmail to forward everything to my gmail account, then set my gmail account to send messages under my hotmail address.
Problem solved. A real ass-backwards way of making it work so that I can have the mail widget, but it works. Of course other apps from the market will connect to my hotmail account, and I have maildroid, and thats nice, but this was the only way I could get hotmail to somewhat work with stock mail.
I will say, sometimes hotmail would sort of sync with the automatic settings, but it would only sync 10 messages at a time, and it sync'd my oldest messages first. So thats useless. I'd have to set it to sync-all in order for that to happen. All the other settings like days and how many messages, didn't take any effect. Then again, google probably considers adding windows features to a google phone to be sodomy. I'm not that surprised hotmail doesn't wanna work on my dinc
So I guess this is more of a comment thread than a question since things are working. But if you encountered the hotmail problem with android 2.2, and overcame it, please share.
Did hotmail ever work when you were running stock?
Nah didn't work right then either.
Sent from an incredible phone
I was wondering if anyone was having problems syncing to their exchange servers that were running virtuous rom. I liked the ability to sync my calendar and contacts from my work computer to my phone and now can't seem to get it to work.
I can get k9 to work for my email at least, but it doesn't give the option for syncing calendar and contacts the way the stock app does. I'd also rather not drop $20 on touchdown since it gives me the same functionality that the stock mail app gave me.
Is there actually another option to sync my calendar and contacts from my exchange server that I'm missing in k9?
Sent from a tin can and a piece of string.
Was virtuous the first rom you flashed? Your exchange settings may prevent you from syncing with a new phone until you remove the old one. Every time you flash a new rom, you get a new digital signature, or a "new phone" as far as exchange is concerned. I had this problem and went through three different roms before I figured out it wasn't the roms fault.
Sent from my Incredible Sensation using XDA App
yeah, it's the first rom I've flashed on my Dinc2. I previously had my exchange set up on this phone and before this, it was setup on my fascinate. how would I go about removing the previous phone from my exchange server? Would I have to speak with tech at my company to get it fixed?
Exchange Mobile Device Management
If your Exchange admin has opened it up, you can access your phone info under your OWA (Outlook Web Access) portal.
Log in as normal, then click on the Options button in the top right, then on Mobile Devices on the left column. You should be able to see all the previous phones in there and can remove them if needed.
Rush
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
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Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you
Hi all -
Just got the E4GT , moved from an EVO 3D.
I'm concerned because in my exchange options I don't have the ability or option to have it sync all my folders AND subfolders as well as provide a notification? like I did on the EVO 3D.
Is there another version I can flash so I don't have to sync each folder to get new mail?
Really hope there is a way as I'd be forced to take this back because I need to get my email in real time.
No one uses exchange on this device? Or everyone is too saddened by the fact that you can't sync subfolders to reply?
To my knowledge with the base e-mail application you can't sync sub folders automatically (only the inbox). I have been able to do it though with "Enhanced E-Mail", you should be able to with "Touchdown" (got Enhanced E-mail for free on one of the amazon daily free apps, so I haven't tried Touchdown), and I have also read K-9 Mail can do it (it's a free app), but I have not been able to successful connect it to Exchange yet, only IMAP and POP3. They can all be found on the app market.
If you decide to buy Enhanced E-mail here is how you can setup folders to auto sync
1. open app
2. click the menu button
3. click Folders
4. click and hold on the folder you want to auto sync
5. click Toggle sync
6. wait as the folder is synced, the app will run slow so you can only do 1 folder at a time. To my knowledge there is no way to toggle sync on all the folders, so you have to go through each one.
VoX_XDA said:
No one uses exchange on this device? Or everyone is too saddened by the fact that you can't sync subfolders to reply?
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Click to collapse
The reason you could do this on the EVO 3D, and that you cannot do this on the E4GT is that the EVO 3D actually setup an exchange account, very similar to how touchdown interfaces with your exchange server, and the default mail app for the E4GT only uses ActiveSync.
ActiveSync only refreshes your inbox, and you will need to manually check each subfolder for new messages. To resolve your issue, you will need to use a mail client other than the stock app.
Thanks everyone for the replies. Anyway of porting the apk from the EVO 3D to the E4GT?
just buy Touchdown, and your problem is solved..
Touchdown has a 30 day trial - give it a shot and see if you like it (because it's bloody expensive for an app... although inexpensive for what it's actually giving you). It's been on sale infrequently before so I'm planning on using the trial until it goes on sale - I reflash my phone enough anyway, plus it doesn't really work 100% for my exchange server for some wonky reason.
I have to use http exchange on my desktop outlook and the mobile outlooks never have the option for that and touchdown is the only one that at least synchs mail for me.
I also have Enhanced EMail from the FAOTD but since it only wants to do activesync that doesn't work for me. So I can't really say if it's better/worse.
If the EVO was actually creating an account (like in the settings -> accounts) for the e-mail I'd think that'd be more than an APK unfortunately so you'll be better off looking for a 3rd party solution.
sign up for the Amazon App Store; they have had touchdown on sale twice in the last few months...
I ended up getting Enhanced Email and it solves all the issues with syncing/notifications for subfolders.
Doesn't make sense for Android NOT to do this by default. Hope ICS fixes this terrible oversight.